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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,906 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Simon · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Simon, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Sean Safestore Support Team

4/5

Google

Rating only, no written review.

Brad · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Brad thank you for your review rating of the store. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team

5/5

Google

Rating only, no written review.

Amy · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Amy, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team

2/5

Google

Rating only, no written review.

Becca · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Rebecca, We appreciate you taking the time to rate us. Please get in touch with the store team so we can understand how to improve our service. Thanks Robert. Support team

4/5

Google

Rating only, no written review.

Michal · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Michal, thank you for your review. Please let the store team at Safestore Colchester know how we can improve our service to you. Robert, Safestore Support

5/5

Google

Rating only, no written review.

Alison · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Allison, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team

5/5

Google

Rating only, no written review.

Martyn · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team

5/5

Google

Rating only, no written review.

Trish · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Patricia. Thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team

5/5

Google

If you want self storage this is the place for you! Excellent in every respect

Del · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Good Afternoon Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team

5/5

Google

Good service, good amenities abd friendly staff

Claire · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Claire, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Easy car parking next to A12 and lot of place available friendly staff

N · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Nadeem. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Excellent service from Jo. A very special person.

Deborah · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Deborah, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you Jo and I will pass on your kind words. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Very friendly, informative and supportive experience. Facilities are very good.

Mike · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Mike. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Always found the staff friendly helpful and polite. Excellent!

Michael · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Michael, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

1/5

Google

Worst ever. Forgot to put padlock on my storage now they have locked my storage room without notifying me, I paid for this and I have important things to take out but typically no out of hour number that can help. Useless.

Aisha · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Aisha, thank you for your honest feedback for our Safestore Company. I have spoken to the store manager and he has informed me that he has already been in contact with you regarding the situation. I’m assured that the team only had your best interest in mind when putting a lock on the unit to secure your items and they had attempted to contact you to inform you of this. This is an unfortunate misunderstanding but I am confident that the rest of your experience will be a pleasant one with the Colchester Staff Kind Regards Sean Support Team

5/5

Google

Excellent service, really friendly and experienced controllers. Easiest and fastest firm I have ever booked with

Prince · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Prince Ali thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team

5/5

Google

I've been a customer here for many years and it's been nothing but a positive experience always Friendly staff who are always helpful along with spacious storage rooms with reasonable prices

John · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi John. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Staff at the front desk, Debbie and Jo are superb in their PR as well as their service. No hesitation in recommending them to others.

Mark · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Mark. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team

5/5

Google

Short term, 2 month renetal. Gòod staff super helpful, nothing too much,. 6 stars to the staff. Lock up,did what it said on the tin. Closes at 6pm. Thursday night 8 pm. Stange, Friday would be better till 8pm. Every night to 8 even better!

Sean · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Robert. Support Team

5/5

Google

Very friendly staff who are very helpful with any queries. Easy access too. The shop also sells packaging materials and is a DHL drop off point!

Daniel · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Daniel, thanks for taking time to review our services and the top marks. I will pass on your comments to the team at Safestore Colchester Kind Regards Sean Support Team

5/5

Google

I haven’t used Colchester for self storage but have had reason to need help with packaging materials. The staff have been very helpful and friendly on each occasion. A real pleasure to deal with.

Chris · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Chris, thank you for your recent feedback on our Safestore in Colchester . I am pleased to hear you are happy with the service you have received so, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Sean Safestore Support Team

3/5

Google

You can cover your belongings with insurance in this very big ware house, 24 hour access to the ground floor if you pay for it. (There's materials to keep your gear warm in winter and cool in summer) Properly package your stuff as the wear house is not temperature controlled and i would say they need more CCTV down the corridors. The staff are amazingly approachable with any query you can imagine and are very friendly.

Craig · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Craig, thank you for your honest feedback for our team. I have made a note of the comments you have provided, and have passed these onto the Store Manager. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Robert. Safestore Support Team

5/5

Google

Top quality customer service. Debbie was geniune and helping. Professional and friendly. She took the time and effort in showing me various sizes of rooms and quick accurate answers to all my questions. Very knowlegable. I am a happy and sattisfied customer thanks to Debbie at colchester branch. I reccomend. Keep up the good work.

Kerim · 11 June 2019 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Kerim, thank you for your review rating of the store and kind comments given. I will pass this onto the team in Safestore Colchester and Debbie will be exceptionally pleased that you are happy with her service. Kind Regards Robert. Support Team

2/5

Google

Rating only, no written review.

Benjamin · 11 June 2019 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Benjamin, thank you for taking the time to rate us. Please could you provide me with more information as we can't seem to find your details on our system. Thanks, Laura, Safestore.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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