5/5
Rating only, no written review.
Agent replied · 11 June 2024
Hi Simon, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Sean Safestore Support Team
Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,906 reviews on Google only. Show every review
5/5
Rating only, no written review.
Hi Simon, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Sean Safestore Support Team
4/5
Rating only, no written review.
Hi Brad thank you for your review rating of the store. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team
5/5
Rating only, no written review.
Hi Amy, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team
2/5
Rating only, no written review.
Hi Rebecca, We appreciate you taking the time to rate us. Please get in touch with the store team so we can understand how to improve our service. Thanks Robert. Support team
4/5
Rating only, no written review.
Hi Michal, thank you for your review. Please let the store team at Safestore Colchester know how we can improve our service to you. Robert, Safestore Support
5/5
Rating only, no written review.
Hi Allison, thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team
5/5
Rating only, no written review.
Thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team
5/5
Rating only, no written review.
Hi Patricia. Thanks for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind Regards, Robert. Safestore Support Team
5/5
If you want self storage this is the place for you! Excellent in every respect
Good Afternoon Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team
5/5
Good service, good amenities abd friendly staff
Hi Claire, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Easy car parking next to A12 and lot of place available friendly staff
Hi Nadeem. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Excellent service from Jo. A very special person.
Hi Deborah, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you Jo and I will pass on your kind words. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Very friendly, informative and supportive experience. Facilities are very good.
Hi Mike. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Always found the staff friendly helpful and polite. Excellent!
Hi Michael, thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
1/5
Worst ever. Forgot to put padlock on my storage now they have locked my storage room without notifying me, I paid for this and I have important things to take out but typically no out of hour number that can help. Useless.
Hi Aisha, thank you for your honest feedback for our Safestore Company. I have spoken to the store manager and he has informed me that he has already been in contact with you regarding the situation. I’m assured that the team only had your best interest in mind when putting a lock on the unit to secure your items and they had attempted to contact you to inform you of this. This is an unfortunate misunderstanding but I am confident that the rest of your experience will be a pleasant one with the Colchester Staff Kind Regards Sean Support Team
5/5
Excellent service, really friendly and experienced controllers. Easiest and fastest firm I have ever booked with
Hi Prince Ali thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Sean Support Team
5/5
I've been a customer here for many years and it's been nothing but a positive experience always Friendly staff who are always helpful along with spacious storage rooms with reasonable prices
Hi John. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Staff at the front desk, Debbie and Jo are superb in their PR as well as their service. No hesitation in recommending them to others.
Hi Mark. Thank you for your recent feedback on our Safestore in Colchester. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Robert. Safestore Support Team
5/5
Short term, 2 month renetal. Gòod staff super helpful, nothing too much,. 6 stars to the staff. Lock up,did what it said on the tin. Closes at 6pm. Thursday night 8 pm. Stange, Friday would be better till 8pm. Every night to 8 even better!
Thank you for your review rating of the store and comments given. I will pass this onto the team in Safestore Colchester. Kind Regards Robert. Support Team
5/5
Very friendly staff who are very helpful with any queries. Easy access too. The shop also sells packaging materials and is a DHL drop off point!
Hi Daniel, thanks for taking time to review our services and the top marks. I will pass on your comments to the team at Safestore Colchester Kind Regards Sean Support Team
5/5
I haven’t used Colchester for self storage but have had reason to need help with packaging materials. The staff have been very helpful and friendly on each occasion. A real pleasure to deal with.
Hi Chris, thank you for your recent feedback on our Safestore in Colchester . I am pleased to hear you are happy with the service you have received so, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind Regards Sean Safestore Support Team
3/5
You can cover your belongings with insurance in this very big ware house, 24 hour access to the ground floor if you pay for it. (There's materials to keep your gear warm in winter and cool in summer) Properly package your stuff as the wear house is not temperature controlled and i would say they need more CCTV down the corridors. The staff are amazingly approachable with any query you can imagine and are very friendly.
Hi Craig, thank you for your honest feedback for our team. I have made a note of the comments you have provided, and have passed these onto the Store Manager. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Robert. Safestore Support Team
5/5
Top quality customer service. Debbie was geniune and helping. Professional and friendly. She took the time and effort in showing me various sizes of rooms and quick accurate answers to all my questions. Very knowlegable. I am a happy and sattisfied customer thanks to Debbie at colchester branch. I reccomend. Keep up the good work.
Hi Kerim, thank you for your review rating of the store and kind comments given. I will pass this onto the team in Safestore Colchester and Debbie will be exceptionally pleased that you are happy with her service. Kind Regards Robert. Support Team
2/5
Rating only, no written review.
Hi Benjamin, thank you for taking the time to rate us. Please could you provide me with more information as we can't seem to find your details on our system. Thanks, Laura, Safestore.
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town: