Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,906 reviews on Google only. Show every review

5/5

Google

Staff very friendly and helpful. Price very reasonable. You can go in and out at whatever time to suits you.

Julie · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Julie, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will be sure to pass your comments on to Manager Osman & his team that you found them to be both friendly & helpful & that you are happy with your storage price & 24 hour access. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

The most helpful , kind staff ever! Thankyou so much for going out of your way to help me today Osman , Trasey and Lisa you went above and beyond. - Billie Wood

Cleo · 13 June 2019 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Cleo, Thank you for your 5 Star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to manager, Osman, & his team. I am pleased that the store team went beyond your expectations & gave you a great customer service experience. Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider. Kind regards Chris Young Region 5 Customer Feedback Manager

5/5

Google

Rating only, no written review.

James · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 stars. Much appreciated.

5/5

Google

Rating only, no written review.

David · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 star rating.

5/5

Google

Rating only, no written review.

Onyeawunna · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your 5 star rating.

5/5

Google

Rating only, no written review.

Bernard · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 star rating you left us.

5/5

Google

Good rates

David · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for the 5 stars and that you are happy with our storage rates.

5/5

Google

Better than ready steady store, Cheers :)

Sadie · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thats a great compliment so thank you.

5/5

Google

Cheap and great space, would defo recommend for students.

Natalie · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your recommendation. We love students as well as domestic and business customers. Glad you happy with our service.

5/5

Google

Good service, long opening hours, introductory deals.

Chris · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

We do have one of the longest opening hours in the storage industry just to help our customers get the best from their storage, so thank you for your review and rating, its very much appreciated.

5/5

Google

Great prices, great service and a excellent front desk crew.

Daniel · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you very much for your kind words. The staff will be happy to hear what you have said.

4/5

Google

Great size storage unit for my needs, the staff were always friendly, I was able to find a trolley to carry my larger things every time i went. Would recommend Safestore for anyone needing to store items in a secure, clean and easy to access unit. That being said, parking could sometimes be a problem, as the car showrooms next door use the same car park. that's the reason for the 4stars.

Rowan · 13 June 2019 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your review and rating.

4/5

Google

Rating only, no written review.

Howard · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good Afternoon, thank you for your review of our Self Storage Facility in Burnley. Please be sure to contact the store if there is anything else we can do to help. Thanks again for using Safestore Burnley Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Rating only, no written review.

Karolina · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good Morning, thank you for your 5 star review of our self storage facility in Burnley. Please don't hesitate to contact myself or the store if there is anything more they can do to help. Thank you again for using Safestore Burnley Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Rating only, no written review.

Dave · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good afternoon Dave, Thank you for your 5 star review on our Self Storage facility in Burnley. Thanks again for choosing Safestore in Burnley Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Rating only, no written review.

Peter · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good morning Peter, Thanks for your 5 Star review on our Self Storage facility in Burnley. Thanks for choosing Safestore Burnley. Kind Regards Mark Tindall Regional Support Manager

5/5

Google

The Indian and Portuguese gentlemen were both extremely helpful

Lewis · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good afternoon Lewis, Thank you for your 5 star review on our Self storage facility in Burnley. I am delighted you found the team to be extremely helpful on your visit. thanks again for choosing Safestore Burnley. Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Wouldn't go anywhere else .. Great service and friendly people

Martin · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good Morning Martin. Thank you for your 5 star review of our Self Storage facility in Burnley. im delighted to hear the team in Burnley was so helpful and friendly. Thanks again for choosing Safestore Burnley. Kind Regards, Mandy Gleeson, Regional Support Manager

5/5

Google

Always treated very well for the staff, very helpful people, they will try to help anyway possible

Tadeu · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good afternoon Tadeu, Thanks for taking the time to review our Self Storage facility in Burnley 5 Stars. I am thrilled to hear that Mike, Mandy & Harry have been a great source of help for you. If there is anything else we can help you with please pop in to reception or call the team. Thanks again for choosing Safestore Burnley. Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Good friendly staff good prices exceptional service what more does one need

David · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good afternoon David, Thank you for your 5 star review of our Self storage facility in Burnley. I have passed on your review to Mike, Mandy & Harry who were thrilled to read such a positive review. Thanks again for choosing Safestore Burnley. Kinds Regards Mark Tindall Regional Support Manager

5/5

Google

from first visit nothing was too mutch trouble we were shown a few different size units for our storage solution and had a good discussion for our requirement . a very helpful and friendly service was provided well done and thank you

David · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good afternoon David, Thank you for taking the time to leave a 5 Star review on our Self Storage facility in Burnley. I am delighted to hear that Mike, Mandy & Harry gave you such a great service. if there is anything more Mike & his team can do for you please call or pop into reception. thanks again for Choosing Safestore Burnley Kind Regards Mark Tindall Regional Support Manager

5/5

Google

Absolutely fantastic experience with Mike & Harry at the burnley branch Warm friendly welcome (unusual these days). Helpful & genuine . Nothing like the customer service industry that is out there today. An absolute pleasure & would have no problem passing this on to other potential customers

Graham · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good morning Graham, Thank you for your recent 5 Star review on our Self Storage facility in Burnley. I am delighted to hear you have received the world class customer service we pride ourselves on. I have passed over your comments to Mike & Harry who were thrilled to read them. If there is anything else we can help you with please don't hesitate to ask. Thanks for choosing Safestore Burnley Kind regards Mark Tindall Regional Support Manager

5/5

Google

Really helpful staff and always very clean. It was so easy to sign up, took less than 10 minutes. Mike was particular helpful in showing us around the different unit sizes and it was no problem to change to a bigger unit when we needed it. I have recommended to my friends who needed some urgent storage.

Barry · 13 June 2019 · Safestore Limited Hapton

Agent replied · 11 June 2024

Good Morning Barry. Thank you for your 5 star review of our Self Storage facility in Burnley. Its great to hear how much help Mike was and how easy he made your storage. Thank you again for choosing Safestore Burnley. Kind Regards, Mandy Gleeson, Regional Support Manager.

3/5

Google

Rating only, no written review.

Craig · 11 June 2019 · Safestore Limited Edinburgh

Agent replied · 11 June 2024

Good afternoon, Thanks for finding the time to rate our facility. Thanks for using Safestore.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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