Trusted Agent profile
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,958 reviews on Google only. Show every review
5/5
GoogleSo helpful and brilliant pricing. Felt like they literally could not do enough for us!
Good afternoon Abbie, Thanks for your 5 star review on our Self Storage facility in Burnley. I am delighted Mike, Harry & Nicola could provide you with the outstanding service and offer we pride ourselves on. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleAbsolutely fantastic bunch only been there a couple of weeks and I am super impressed nothing too much trouble
Hi Mark, Thanks for taking the time to leave such a great review! I will pass your comments on to Mike and the team in Burnley. I agree, they are a fab team and a real asset to Safestore Kind Regards Mandy
1/5
GoogleShame on you thinking you can up my rates Safestore, think you need to look after your long term renters instead of screwing them, storage unit and office staff great but has a company nothing but greed from higher management, wouldn’t use again.
Hi Philip, thanks for your comments, please call into reception and speak to Mike the Store Manager he will look into this for you. Thanks Mark
5/5
GoogleHad some storage and between renovation. The manager is spot on and the service is excellent. Would happily use again.
Hi Ben, Thanks for the great review! I will be sure to let Mike know he's got it spot on! Kind Regards Mandy
5/5
GoogleStaff are really helpful and informative,made the process so easy and knowing my unit is secure and accessible at anytime gives me a great peace of mind.
Good afternoon Hannah, Thanks for your recent 5 Star review of our Self Storage facility in Burnley. I am thrilled the team were really helpful and you found our Process to be easy. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleSafestore have the most helpful and friendly staff, who go out of their way to make your storage as easy as possible. Excellent service
5/5
GoogleThanks to Mike, Harry and Nicola and all at Burnley Safestore for helping with moving our stuff into storage earlier in the month. They all went the extra mile in terms of flexibility and clarity through the process. Their communication was great. I can’t rate them highly enough! Thanks Ian
Good afternoon Ian, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleRating only, no written review.
Thank you for finding the time to rate our store.
5/5
GoogleRating only, no written review.
Thanks for finding the time to rate our store.
5/5
GoogleRating only, no written review.
Thank you for finding the time to rate our store.
4/5
GoogleRating only, no written review.
Thank you for finding the time to rate our store.
5/5
GoogleRating only, no written review.
Thank you for finding the time to rate out store.
4/5
GoogleRating only, no written review.
Thanks for finding the time to rate our store.
5/5
GoogleRating only, no written review.
Thanks Laurence for taking the time to share your 5* rating for Safestore Edinburgh Fort Kinnaird. Please don't hesitate to contact the team in reception if there is anything else you need. Kelly
5/5
GoogleAll as should be
Thanks for finding the time to rate our store.
5/5
GoogleService was good and recommend
Good afternoon, Thanks for finding the time to leave your feedback. We are happy to hear you received a good service from the team in store and welcome your recommendation. Thanks for using Safestore.
1/5
GoogleChecked out how much it would be for storage, big mistake bombarded with calls and emails.
We are sorry you feel this way. When a customer enquires it clearly states that someone will give you a call to discuss. Due to how busy we are we do try to contact potential customers so we can ensure we have the correct solution for their storage needs.
5/5
GoogleI have no complaints. Five stars.
Thanks for finding the time to rate our store.
4/5
GoogleEasy access but secure ample space for parking helpful staff
Thank you for finding the time to leave your feedback. We are very happy to hear you received a helpful service from the team in store. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.
5/5
GoogleVery helpful staff and full access anytime your items are stored at here.
Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received helpful customer service from the team in store. Thanks for using Safestore.
5/5
GoogleExcellent service, helpful staff. Easy access at all times. Recommend
Good afternoon, Thanks for finding the time to leave your feedback. We are very happy to hear you received an excellent service from the team in store. Thanks for using Safestore.
5/5
GoogleGreat service, very efficient and easy to use! Good storage facility, freedom to come and go and self-serve as necessary, and very fair pricing.
Good morning, Thanks for finding the time to leave your feedback. We are very happy to hear you received great customer service from the team in store. Thanks for using Safestore.
4/5
GoogleOn the whole I found Safestore to be professional people with whom I had to deal with. Prices, with the exception of the insurance were reasonable. I have my own insurance and when I get the time I'll chubb them about using it to save me some coin. But overall, a great problem was solved by Safestore and I would not say a word agin them
Thanks for finding the time to leave your feedback. We are very happy to hear you received a professional and friendly service from the team in store. Our aim is to make your Safestore journey a great one. Thanks for using Safestore.
5/5
GoogleFriendly staff. Great discounts available if willing to sign up for long term rent. Movers using several trolleys at a time when there which can be very annoying, especially when you see those trolleys loaded and just put aside waiting to be unloaded/taken to storage room. Spacious cat park area at back of the building, too.
Thank you for finding the time to leave your feedback. We are very happy to hear you received a friendly service from the team in store. Our aim is to make your Safestore journey a great one. We take onboard your comment and will feed it back to the store. Thanks for using Safestore.
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
The six Safestore Limited offices, by town:
