5/5
GoogleCustomer care great, personal and kind
Agent replied · 11 June 2024
Thank you so much for your kind words in regards to our service, its much appreciated.
Trusted Agent profile
Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Safestore Limited's six offices, most reviewed first. Each has its own page.
- Safestore Limited Colchester572 Ipswich Road, CO4 9HB512 reviews · 512 on Google (4.9)71 in the last 90 days
- Safestore Limited Bournemouth518 Wallisdown Road, BH11 8PT327 reviews · 327 on Google (4.8)37 in the last 90 days
- Safestore Limited Edinburgh62-66 Newcraighall Road, EH15 3HS324 reviews · 324 on Google (4.7)59 in the last 90 days
- Safestore Limited SwanleyLondon Road, Southern Cross, BR8 8EE307 reviews · 307 on Google (4.8)40 in the last 90 days
- Safestore Limited Hapton4 Boran Court, BB11 5TH252 reviews · 251 on Google (4.8)30 in the last 90 days
- Safestore Limited BoltonEgyptian Street Bolton, BL1 2HS237 reviews · 237 on Google (4.8)11 in the last 90 days
Reviews on Google
Showing 1,958 reviews on Google only. Show every review
Google5/5
GoogleAlways accurate and fast with response - highly recommended!
Agent replied · 11 June 2024
Many thanks for the 5 star review you have left for us and appreciate the recommendation.
3/5
GoogleHad to settle for 2 containers rather than a larger one as you are at near capacity..
Agent replied · 11 June 2024
Thank you for your rating. Was there something we could have done to get 5 stars from you?
5/5
GoogleUsed it during our house move. Very helpfull staff, good facilities. Def would use again.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5 star rating and your kind words.
5/5
GoogleFantastic organisation and team working within, extremely helpful and informative as well as knowledgeable of what your requirements are going to be. Will definitely use again if needed
Agent replied · 11 June 2024
Many thanks for the rating and review you have left for us. We do out best for our customers at all times to ensure their experience of storage and Safestore is a positive one. Hopefully we will see you again in the future.
5/5
GoogleGreat customer service, great price and will definitely come back if I need storage again. Thank you!
Agent replied · 11 June 2024
You are most welcome and thank you for your kind words. Hopefully see you again in the future.
5/5
GoogleAbsolutely great service very clean and professional and always kept up to date with what's going on ,would definatlely use again when needed
Agent replied · 11 June 2024
Thank you very much for your kind words regarding our facility and service. Its always great to hear from our customers.
5/5
GoogleLovely staff, were very clear and concise on how the service works. Utilising the storage for in-between houses and love the high customer service by far - made eveyrthign way less stressful!
Agent replied · 11 June 2024
Many thanks for leaving a 5 star rating and review for our staff and service. its very much appreciated.
5/5
GoogleThat was not my first experience with Safestore. The price is acceptable comparing to the orange ones opposite the B&Q in Poole, where after noticing I'm foring they have asked me for £400 of deposit and ridiculous price after. Safestore has given me a nice discount on the beginning, I had access to the storage always I needed to, the staff is very friendly and helpful. Next time I'll need the storage I will comeback. There is no better option.
Agent replied · 11 June 2024
Thank you for choosing us over the competition. We never charge a deposit for our customers and glad you took advantage of the initial discount as well. Pleased you found our staff friendly and helpful and hopefully see you again in the future if and when you need storage. Thank you.
5/5
GoogleAlex was on duty and provided excellent service by showing me a few lock up storage units. Having plumped for one of the larger units, all details were completed in quick time and at a good discount for a period of 4 weeks. Being so local was also a big benefit. I would recommend Safestore Self Storage Poole to anyone.
Agent replied · 11 June 2024
Thank you kindly for the recommendation and rating. Its very much appreciated.
3/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you Glen for your feedback - please can you let us know more about your reasoning behind the 3 star review, please email customerservice@safestore.co.uk or please don’t hesitate to ask in store so they can look at affordable options for you. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Good morning, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Good morning, Thanks for your recent 5 star review on our Self Storage facility in Burnley, Thanks for choosing Safestore Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Leon, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore Burnley, Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi William, thank you for leaving a 5star review of Safestore Burnley! Mandy, Safestore
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 4 star review. Thanks Mark
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you Paul for the top marks for our store in Burnley. We appreciate you taking the time to rate us. Kind regards, Mandy
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks Heath for taking the time to share your 5* rating for Safestore Burnley. Please don't hesitate to contact the team in reception if there is anything else you need. Mandy
1/5
GoogleVery expensive
Agent replied · 11 June 2024
Hi Mervyn, thanks for your rating. Please contact the store manager to share your feedback with us so we can improve our service. Kind regards, Mandy
5/5
GoogleExcellent service
Agent replied · 11 June 2024
Good morning, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleVery helpful and friendly. Both mark and Harry very professional
5/5
GoogleStaff members so helpful. I would say if your looking for storage call them
Agent replied · 11 June 2024
Good morning, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleReally helpful staff at the Burnley Branch. Haroon help me resolve all my requirements satisfactory.
Agent replied · 11 June 2024
Good afternoon Clive, Thanks for your recent 5 star feedback on our Self Storage facility in Burnley. i have passed on your comments to Harron and His manager who were really happy to see them. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleExcellent service from the staff. Very helpful. Highly recommended.
Agent replied · 11 June 2024
Good morning David, Thanks for your recent 5 star review on our Self Storage facility in Burnley. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
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Questions about Safestore Limited
Which Safestore Limited office has the most reviews?
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
Where are the Safestore Limited offices?
The six Safestore Limited offices, by town:
- Bolton: Egyptian Street Bolton, BL1 2HS
- Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
- Colchester: 572 Ipswich Road, Colchester, CO4 9HB
- Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
- Hapton: 4 Boran Court, Hapton, BB11 5TH
- Swanley: London Road, Southern Cross, Swanley, BR8 8EE
