Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Absolutely excellent service from Nick and Jo. So friendly and helpful. I wouldn’t think twice about recommending these guys - they even catered for our dog with doggy treats. Also the facility is immaculate . Thanks guys. You are fab

L · 10 June 2022 · Safestore Limited Colchester

Agent replied · 11 June 2024

Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

5/5

Google

Rating only, no written review.

Tony · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Tony, thanks for the top rating for our self storage facility at Bolton North. Thanks for choosing Safestore. Kind regards, Laura

5/5

Google

Rating only, no written review.

L · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi l, thank you for leaving a 5 star review of Safestore Bolton North! Best wishes, Laura

5/5

Google

Rating only, no written review.

Martin · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Martin, thanks for the top rating for our self storage facility at Bolton North. Thanks for choosing Safestore. Kind regards, Laura

3/5

Google

Rating only, no written review.

Umar · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Umar, thank you for your rating for our Safestore at Bolton North which I was concerned to see. Please can you let us know how we can improve on our service and take your rating to a 5. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Nick · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Nick, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Carolyn · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Carolyn, thanks for the top rating for our self storage facility at Bolton North. Thanks for choosing Safestore. Kind regards, Laura

5/5

Google

Rating only, no written review.

The · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Thanks The for taking the time to share your 5* rating for Safestore Bolton North. Please don't hesitate to contact the team in reception if there is anything else you need. Laura

5/5

Google

Clean, good service attitude of staff, good location

崔海星 · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Thank you for taking the time to leave a 5* rating for our Safestore at Bolton North. Please don't hesitate to contact the team in reception should you need any help. Thanks, Laura.

5/5

Google

Decent amount of storage space for the money.

Rob · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Rob, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and you felt that your storage room was great value for money. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Great and convenient service, friendly and helpful staff.

Malik · 10 June 2022 · Safestore Limited Bolton

5/5

Google

Two lovely ladies to show where to go and how things work. All in all great.

Matthew · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Matthew, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you had a positive experience with us and that you were happy with the customer service you received from Chloe and Cecilia who talked you through everything. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

1/5

Google

I went there to just pick some goods and I m a driver only ,the attitude of staff was horrible , I.will mist write on it later on but the customer service for thoer own customers i found very very.poor .

Raja · 10 June 2022 · Safestore Limited Bolton

5/5

Google

Easy to set up, competitive price, really friendly staff, no “hard sell” thanks

Kieranders · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Kieranders, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you found it easy to arrange storage with our friendly store team and also at a competitive price. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Always a very friendly, professional welcome The staff are competent and knowledgeable The admin is efficient thank you

Hazel · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Hazel, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you found the store team very friendly and professional. We appreciate you taking the time to rate us, thanks, Laura. Safestore.

5/5

Google

Great storage facilities, super friendly staff and very straightforward set up. So grateful 🙏 …

Jilly · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Jilly, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from the Store team who you found friendly and helpful. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

4/5

Google

Easy enough to get too, staff quite friendly, very happy to help with any enquiries, I was just a bit shocked at the rise in price after my initial loan period.

Gavin · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Gavin, thank you for your rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the location of the facility and also the customer service from the store team. Depending on your length of stay, please feel free to check with our store team to see what offers are available to you after your initial loan period has ended. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Fantastic staff. Have dealt with Cecelia (hope that's spelt correctly) and Chloe. Both have brilliant customer service skills. Very friendly.

Woody · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Woody, thank you for your 5 star rating for our Safestore at Bolton North. I am pleased you had a positive experience with us and that both Cecelia and Chloe were both friendly and helpful in assisting you with your storage requirements. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Really nice people on reception, always helpful and knowledgeable. Easy to arrange and always clean and tidy. I would definitely recommend this business.

Veronica · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Veronica, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from the store team, who you found helpful and also with the cleanliness of the facility. We appreciate you taking the time to rate us and thank you for recommending Safestore, thanks, Laura.

5/5

Google

I dealt with a young lady Cecellia, she was most helpful new the job and systems perfectly, I have been a client of Safestore for many years but the service I received from them this time was second to none. Thank you.

James · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi James, thank you for your 5 star rating and rating for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from Cecilia who you found most helpful. We appreciate you taking the time to rate us and thank you for your business over the many years of storing with us, thanks, Laura, Safestore.

5/5

Google

Very impressed. Great staff very efficient and friendly. The facility itself is first class, easy but secure access, really clean and tidy.

Mick · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Mick, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from the store team and also with the facility access and security. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

We needed a small unit for an extended period to help with declitter as we decorate and make some home improvements. The staff have been extremely helpful and polite. The unit we chose with their help is sufficient for our needs. It’s clean and dry and we are so far happy with it and the security and access to it.

L · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi L A, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team in helping you find the right room size for your storage needs whilst you are making some home improvements. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Only had a storage unit here for a couple of weeks, but so far, everything is great! Prices are fair and in line with other facilities in the area, staff are really, really helpful and knowledgeable, and the facility in the whole is really good. Plenty of loading bays to choose from, loads of moving trollies and pallet trucks to help you move your items to your unit and a large lift helps get you to any floor. Really convenient access times to this facility as well, so if you work most days of the week, you can always come here before or after standard working times and have access to your unit. If you’re looking for short or long term storage, I’d highly recommend this place.

Lee · 10 June 2022 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Lee, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received and also the great value for money. We appreciate you taking the time to rate us, thank you for recommending Safestore, Laura.

5/5

Google

Great and convenient service, friendly and helpful staff.

Waseem · 23 October 2021 · Safestore Limited Bolton

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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