Trusted Agent profile
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,958 reviews on Google only. Show every review
5/5
GoogleRating only, no written review.
Thank you Kaz for posting your positive review. Our team here at Safestore Poole is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Gary
5/5
GoogleRating only, no written review.
Thank you for leaving a 5 star rating regarding your experience with our Poole store.
5/5
GoogleRating only, no written review.
Thanks Paula for taking the time to leave a 5* rating for Safestore Poole. Please don't hesitate to contact the team in reception should you need any help. Thanks, Gary
5/5
GoogleRating only, no written review.
Hi virginia, thank you for leaving a 5 star review of Safestore Poole! Best wishes, Gary
5/5
GoogleRating only, no written review.
Thank you Emma for the top marks for our store in Poole. We appreciate you taking the time to rate us. Kind regards, Gary
5/5
GoogleGreat short term solution.
Thank you for taking the time to leave a review and rating for our Poole store. Its much appreciated.
4/5
GoogleThe plastic guards on the openings were not safe in the wind today.
Thank you for taking the time to leave us a rating and review and unfortunately we cannot always control the wind but we will do our best.
5/5
GoogleFriend and help. The team is experienced at anticipating common problems which was helpful on the day.
Many thanks for taking the time to leave your kind words and rating for your experience at our Poole store. It is very much appreciated.
5/5
GoogleVery helpful service from start to finish. Definitely recommend them.
We do aim to give the best customer service to every customer, every time and we than you for recommending us.
5/5
GoogleGreat staff really helpful for what we needed for the short time moving home
We are so pleased you found the staff really helpful during your house move. Moving is always a stressful time and if we can help remove even a small bit of that for you, then we are doing our jobs right.
5/5
GoogleSafestore Poole and Alex. Very friendly and helpful. Our plans changed and he was huge help to us. Highly recommended.
Thank you for taking the time to leave a review of our Poole storage facility and we are pleased you found Alex and his team both friendly and helpful.
5/5
GoogleVery efficient and helpful staff. Easy to set up storage and best prices in Bournemouth.
We do love to make the process of getting storage organised as easy and stress free as possible and it certainly looks like we succeeded with you. Thank you for taking the time to leave a review and rating.
5/5
GoogleFreindly helpful and very efficient.. Accommodated everything I needed.. I wanted an easy stress free time as everyone needs when there moving home... Thank you guys.. Made every thing very simple...
Stress free and easy is what we love to provide our customers as we all know, moving home is never an easy task and if we can take a little bit of stress away, things are always that little bit smoother and easier to deal with.
5/5
GoogleThis was just what I needed as in preparation for a house move which lasted much longer than planned. Self storage was in VERY short supply at the time I needed it, but the team at Safestore Poole did all they could to tip me off when a storage unit was becoming available. The team working on the reception desk have been really helpful. I would happily use again.
We are so pleased we could help you when it was needed and our Pool team do love to look after their customers and make sure everything goes to plan. Storage has been in short supply, but we always do everything we can to help get that perfect space for you.
5/5
GoogleI found the customer service at Safestore Poole to be excellent. From my initial enquiry for a storage room, through to moving in, visiting, accounts and moving out The customer service staff were always friendly efficient and very helpful. The secure store itself was well appointed, well lit, kept at a suitable temperature and humidity for the goods I had to store and the facilities were always kept clean and tidy with trollies and sack trucks readily at hand if required. I would thoroughly recommend Safestore Poole for providing a 1st Class service and facility but at a very competitive price compared to their competition in the area.
We are so pleased that your journey from first contact, moving in and then moving out was a very positive one. The staff are Poole are a very friendly and helpful bunch and will always go that extra mile for their customers. Thank you for you kind words and I have passed these on to Jade and her team.
5/5
GoogleFirst time I have used Safestore. From the initial enquiry and quote to securing the storage unit the journey was easy and stress free. The staff are polite and helpful and always on hand to assist when needed. The Safestore site and unit is clean and feels very secure. A high level of security exists all round and I would highly recommend if you need short term or long term storage. Their prices are also competitive with good deals on at the moment. I have now vacated the unit and the process of this was also very quick and easy. I will certainly use Safestore Poole again if needed and that, from me, is an excellent recommendation. Thank you Safestore Poole.
Thank you for taking the time to leave us a 5 star rating and your kind words regarding your customer journey with us. We aim to take the stress out of storage and whilst making sure your items and safe and secure.
5/5
GoogleI had the best ever experience with storage of my belongings over nearly a year. Accessibility, safety and customer service were great and I have to thank Jade and Angie at Wallisdown Safestore for all their support and kindness in dealing with a stressful and sensitive situation. 😊👍🏻 …
We are so happy you found your experience at our Poole store the best ever. I have passed your thanks directly to Jade and Angie at the store and myself and they would like to thank you for your kind words and rating.
5/5
GoogleRating only, no written review.
Hi Pete, thank you for your 5 star rating for Safestore Burnley. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Mandy
5/5
GoogleRating only, no written review.
Hi Peter, thank you for your 5 star rating for Safestore Burnley. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Mandy
5/5
GoogleRating only, no written review.
Thanks Daisy for taking the time to share your 5* rating for Safestore Burnley. Please don't hesitate to contact the team in reception if there is anything else you need. Mandy
5/5
GoogleRating only, no written review.
Thanks Gina for taking the time to share your 5* rating for Safestore Burnley. Please don't hesitate to contact the team in reception if there is anything else you need. Mandy
5/5
GoogleRating only, no written review.
Thanks Stacey for taking the time to share your 5* rating for Safestore Burnley. Please don't hesitate to contact the team in reception if there is anything else you need. Mandy
5/5
GoogleRating only, no written review.
Thanks Kevin for taking the time to leave a 5* rating for Safestore Burnley. Please don't hesitate to contact the team in reception should you need any help. Thanks, Mandy
5/5
GoogleRating only, no written review.
Hi lorraine, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Mandy
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
The six Safestore Limited offices, by town:
