Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Roy Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Roy, thank you for your 5 star rating for Safestore Bolton North. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Laura

5/5

Google

Rating only, no written review.

Caroline Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Thanks caroline for taking the time to leave Safestore Bolton North a 5 star rating. Enjoy your stay!

5/5

Google

Rating only, no written review.

Jav Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Jav, thank you for your 5-star rating for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Holly Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Holly, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Reka Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Reka, thank you for your 5-star rating for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Fantastic

Olamilekan Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Olamilekan, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Great place thanks 😊 …

Moyovans Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Moyovans, thank you for your 5-star rating and feedback for our Safestore in Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Great efficient service!

Jade Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Jade, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team who you found to be efficient. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Steven was a big help. Thanks

Sacred Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Sacred Eden, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from Stephen who you found to be a big help in organising your storage needs. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

1/5

Google

Store manager has a bad attitude! Poor customer service skills! Units stink! Wouldn’t bother

Charlotte Β· 10 June 2023 Β· Safestore Limited Bolton

5/5

Google

First class treatment, definitely made at ease and all easy to do

Imaybeaperson Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi imaybeaperson, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team who made everything as easy and stress free as possible for you. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Very happy with my experience. Steven has been very helpful and very efficient.

En-Jo Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi En-Jo EE12, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and you were happy with the customer service you received from the Store Manager Stephen who you found very helpful and efficient in arranging your storage needs. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Took all the stress out of a really stressful time. So helpful all the staff. The whole process was easy . Highly recommend Safestore Bolton

RUTH Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Ruth, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that the store team made it as easy and as stress free as possible for you. We appreciate you taking the time to rate us, thank you for recommending Safestore, thanks, Laura, Safestore.

5/5

Google

No problems at all every time I called the office they were polite and helped in anyway they could sent tx with a link to pay my storage this saved a lot of time

Angela Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Angela, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from the store team who you found polite and helpful in arranging your storage requirements. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

after initially giving a 5* review and dealing with Chloe i have changed my opinion after dealing with CECELIA .. i wished to extend and was looking for ways for my mother to book a unit for 3 months and she said as i had told her it was for the same stuff to be stored she couldnt do it, so if i had lied that would be ok? then i said well her storage runs out on 10th August so we will just have to find an alternative place and she said that i hadnt given notice and will be chased by debt collectors for the two weeks from today ie 8 extra days that we wont be there well good luck with that one i have cancelled my direct debit and will never use this again Well today Chloe came through and was professional and help us sort this situation out , if Chloe s boss is reading this you need to give this lovely girl a pay rise , shes absolutely correct in the lovely way she deals with your customers ***** for Chloe !!!

Joanne Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Joanne, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us in arranging some storage space for your Niece and that Chloe was efficient in helping to organise this for you and made it as easy and stress free as possible. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

The service was amazing and fast and the guy who dealt with him was so helpful and kind.I really recommend safe store for anyone needs to secure his/ her belongings.

Reema Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

HI Reema, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from Stephen, our Store Manager who you found helpful and kind. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Steve gave us a really great service, very helpful and a pleasure to deal with. I will be recommending Steve and safestore to friends and family. Thanks again Steve

Paul Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Paul, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from our Store Manager Stephen who you found helpful. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Very helpful great service Stephen explained the process and was able to provide with the perfect storage solution whilst moving home definitely taking the stress out of it and great value for money will use again and would recommend to others.

Jo Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Jo, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received, in particular from our Store Manager Stephen who you found helpful in making the process as easy and stress free as possible for you. We appreciate you recommending Safestore and taking the time to rate us, thanks, Laura, Safestore.

4/5

Google

All good except the toilets are disgusting. Been using this facility for over a year, and I doubt its been properly cleaned in the whole time. It doesnt cost a fraction of what you make, and is inexcusable.

City Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

HI City Stay. thank you for your rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us. In regards to the toilets, although we do monitor and clean them regularly we do appreciate that they are in need of an urgent refurbishment, thank you for bringing this to our attention. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

I have used the Bolton North storage facility for 6 years and always found the place clean and tidy with helpful, friendly staff. I would be very happy to recommend Safestore.

Paul Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Paul, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us over the past 6 years and were happy with the customer service you received from the store team who you always found helpful and friendly. Thank you for recommending Safestore and for taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Fantastic place to store goods or small to large business to run here thank you to Stephen & Nathan to great staff

Steven Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Steven, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us over the 8 years that you have been storing with us for your business. We appreciate you taking the time to rate us and thank you for your loyalty over the years. Thanks, Laura, Safestore.

5/5

Google

Finding new business premises on arrival in Bolton was quite difficult within a budget. We eventually discovered Safestore then everything became much easier. We have now been in Safestore for 3 years and found it to be an ideal location. The staff Cecilia, Chloe and Stephen could not be more helpful and without even knowing it contribute on a daily basis to our growing business. Thank you all !

Alastair Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Alastair, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you have had a positive experience over the past 3 years of using Safestore as your business premises and that Stephen and his team have been very helpful throughout this time which has contributed to expansion of your business. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Staff very helpful and informative about the storage units details and costs and how it operates from the customers point of view. The paperwork and onboarding process was extremely quick and easy to complete. The facility itself is immaculately clean, tidy, extremely well organised and professional. I have used several storage facilities for both work and personal over the years and this is by far the best I’ve experienced. I would highly recommend this particular site. Bolton North is a credit to the manager and the team.

Pamela Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Pamela, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the facility and also the customer service you received from the store team who you found very helpful and informative in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Amazing, Nathan is so helpful and really nice. The whole experience from walking in to walking out was amazing. Nathan is so helpful and kind a real credit to safestore. I will recommend this company to all friends and family. Thank you for all your help.

Emma Β· 10 June 2023 Β· Safestore Limited Bolton

Agent replied Β· 11 June 2024

Hi Emma, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience and you were happy with the customer service you received from Nathan who you found helpful in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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