★★★★★ 4/5
GoogleGreat service by both Luke & the Lady I had connections, with.
I had noticed people who were not actively using the store were Dumping their waist outside, near the bins. lack of Camera's.
The many screens seen in reception is not in a great place to view only when sitting from the other side of the counter it can be seen more easily. Boxes & other items showing for sale, could be the place to keep an eye on in real time and not rely on past footage if a problem was reported.
CRD · 14 November 2023 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
Thank you for your kind words regarding your experience of our Poole store and its team. The cameras are not in an idea place to easily monitor what is going on but the team often patrol the areas inside the store and know who the people are leaving items when they shouldn't.
★★★★★ 5/5
GoogleRating only, no written review.
SUFYAN · 12 November 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi SUFYAN, thank you for leaving a 5 star review of Safestore Edinburgh Fort Kinnaird! Best wishes, Paul
★★★★★ 5/5
GoogleRating only, no written review.
Prasantha · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thanks Prasantha for taking the time to share your 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception if there is anything else you need. Robert
★★★★★ 5/5
GoogleNick is fantastic!
M · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi M, thanks for the top rating for our self storage facility at Colchester. Thanks for choosing Safestore. Kind regards, Robert
★★★★★ 5/5
GoogleGreat place great people
John · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi John, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Robert
★★★★★ 5/5
GoogleExperience staff and very flexible service.
George · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you george for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
★★★★★ 5/5
GoogleReally helpful staff, always efficient and friendly!
Moby · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thanks Moby for taking the time to leave Safestore Colchester a 5 star rating. Enjoy your stay!
★★★★★ 5/5
GoogleDebbie at the Colchester office was great she sorted us out in no time. Great service. Thank you Debbie.
Michael · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Hi Michael, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Robert
★★★★★ 5/5
GoogleVery friendly and helpful, really need your own transport to get there as the bus service is every 2 hours! (93)or a 15 minute walk to the 2 bus stop (every 30 minutes). Good storage space so well worth it!
James · 12 November 2023 · Safestore Limited Colchester
Agent replied · 11 June 2024
Thank you James for the top marks for our store in Colchester. We appreciate you taking the time to rate us. Kind regards, Robert
★★★★★ 5/5
GoogleMy storage needs over last 24 months are lessening. Today 7th Nov ‘23, Safestore manager Nathan has 'helped, very refreshing to be properly helped, e g. a better deal
month that matches my current storage needs. Thank you Nathan and Safestore jerry
Jerry · 12 November 2023 · Safestore Limited Bolton
Agent replied · 11 June 2024
Hi Jerry, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you had a positive experience with us and that Cecilia was able to help you downsize your unit which meant you are only paying for the space you are using as we understand circumstances can change and so we provide a great deal of flexibility. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
★★★★★ 4/5
GoogleGood place
Baby · 24 October 2023 · Safestore Limited Colchester
Agent replied · 23 October 2024
Hi Bobby, thanks for the 4 star rating for our Safestore centre at Colchester. We appreciate you taking the time to rate us. Thanks, Robert
★★★★★ 5/5
GoogleJo and nick are great at safestore Colchester, really helpful and gave us such a good deal for a 75ft room for a year.
Andrew · 24 October 2023 · Safestore Limited Colchester
Agent replied · 23 October 2024
Hi Andrew, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Nick
★★★★★ 5/5
GoogleJo and Nick are so happy, friendly and so very helpful. Great service, great prices and even better staff members all round. Gave us great contacts for removal company too.
Jo and nick at Colchester safe store thank you so much!!
Kaitlin · 24 October 2023 · Safestore Limited Colchester
Agent replied · 23 October 2024
Hi Kaitlin, thank you for your 5 star rating for Safestore Colchester. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Nick
★★★★★ 5/5
GoogleI received a call very soon after my enquiry, by a polite and courteous employee. I was provided with all the information I needed. Thank you
Marion · 15 October 2023 · Safestore Limited Swanley
Agent replied · 11 June 2024
Thanks for the top rating Marion - glad to hear you were happy with the service you received.
★★★★★ 5/5
GoogleWorked out of this stores for 3 years now just like to say thanks for your good service Cecilia and Luke have been exceptional 👍 …
Lee · 15 October 2023 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
Thank you for using our storage facility in Poole for the last 3 years and we really hope you stay for at least another 3. Cecilia and Luke are a great team so we are so happy to hear your kind words.
★★★★★ 5/5
GoogleServed by cecilla. Went in wanting a storage unit that day, couldn't be more helpful, showed us a couple different size units, put us near the loading bay, very friendly, very helpful 😊 …
Lauren · 15 October 2023 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
We are so pleased you had a positive experience during your visit to Pool and Cecilia looked after you. She is a very friendly and helpful lady and we thank you for your kind words and 5 stars.
★★★★★ 5/5
GoogleSafestore self storage was excellent kept me inform all the way through the process, staff where very helpful whether i needed information on the phone or meeting them in person in reception area excellent, highly recommended storage company.
Andrew · 15 October 2023 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
We are so pleased you found your experience of using our Poole storage facility to your liking and that the staff were helpful and informative. Do like to be as excellent as we can to our customers.
★★★★★ 5/5
GoogleHave been at this store as a regular business customer for several years.
Always an excellent service. Re-contracted recently by Cecilia and it's nice to have a company look after it's existing customers. Highly recommended!
Roy · 15 October 2023 · Safestore Limited Bournemouth
Agent replied · 11 June 2024
Thank you for being one of our customers and staying with us. We do love to make sure our customers feel looked after and it sounds like Cecilia is doing that part just right.
★★★★★ 5/5
GoogleThe young lady behind the counter quickly and efficiently got us sorted out without any trouble.
Andrew · 15 October 2023 · Safestore Limited Hapton
Agent replied · 11 June 2024
Hi Andrew, we aim to make your stay as quick, easy and as stress free as possible, so it's fantastic to hear that's your experience at Safestore Burnley. Knowing our teams, I'm 100% sure this will be the same for the remainder of your stay! Thanks for taking the time to review us!
★★★★★ 5/5
GoogleRating only, no written review.
KidsLungHealth · 13 October 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi KidsLungHealth, thank you for your 5 star rating for Safestore Edinburgh Fort Kinnaird. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks, Kelly
★★★★★ 5/5
GoogleSimple easy and safe what more could you want
Darren · 13 October 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi Darren! Thanks so much for leaving us a 5-star review! We appreciate your kind words about our Safestore Self Storage Edinburgh Fort Kinnaird location. We're thrilled to hear that your experience with us was simple, easy, and safe - exactly what we aim for! If you ever need our help again, don't hesitate to reach out. Take care, Paul
★★★★★ 5/5
GoogleGreat customer service and very helpful
Samawal · 13 October 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi Samawal Ibrahim!
Thanks for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team at Safestore Self Storage Edinburgh Fort Kinnaird. Being helpful is what we strive for, so it's great to know that we hit the mark.
If you ever need anything else or have any questions, don't hesitate to reach out. We're here to lend a hand whenever you need it.
Thanks again for your kind words, Paul
★★★★★ 5/5
GoogleVery good location to use as short-term storage with easy access and good opening hours with late nights on Thursday. Clean and organised.
Grace · 13 October 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi Grace!
Thanks for your 5-star review!
We're pleased to hear that you found our Safestore Self Storage Edinburgh Fort Kinnaird location to be a great spot for short-term storage. It's fantastic to know that our easy access and late night opening hours, especially on Thursdays, made things super convenient for you.
We're thrilled that you found our storage facility clean and organised. Our team works hard to make sure everything is in tip-top shape for our customers.
Cheers,
The Safestore Self Storage Edinburgh Fort Kinnaird Team
★★★★★ 5/5
Googlethe storage place is great . my stuff was in storage for over 6 months and it was well protected During that time they have upgraded the lift and the toilet . overall it was good to know my stuff was safe
Pete · 13 October 2023 · Safestore Limited Edinburgh
Agent replied · 11 June 2024
Hi Pete Robertson,
Thanks a bunch for leaving us a fantastic 5-star review! We're thrilled to hear that you had a great experience with our Safestore Self Storage Edinburgh Fort Kinnaird location.
We totally understand how important it is to have peace of mind when it comes to keeping your stuff safe, and we're delighted that we were able to provide that for you.
We constantly strive to improve our facilities, and we're glad you noticed the upgrades we made to the lift and the toilet. Your feedback means a lot to us, and we truly appreciate your kind words.
Thanks again for choosing Safestore Self Storage Edinburgh Fort Kinnaird.
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