Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,906 reviews on Google only. Show every review
5/5
GoogleReally good as a Vinted drop off point. Had a heavy parcel and they helped me carry it in
Thank you for taking the time to share your experience. We’re delighted we could assist with your heavy Vinted parcel and make your drop-off easy.
5/5
GoogleZach was brilliant - enquired Sunday night, all booked and paid for Monday morning! Cheaper by an absolute country mile compared to other storage companies and also got us a lock up on the ground floor! Amazing process from start to finish.
We are utterly delighted you had such a smooth process with Zach, secured a ground-floor unit, and found us so competitively priced. Thank you for your fantastic feedback, Nas!
5/5
GoogleRating only, no written review.
Thanks Mostafa Hussien for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.
5/5
GoogleIt was a cool time and make you feel good
We sincerely value your kind words, Jack. Knowing you had a great experience that made you feel good means a lot to us.
5/5
GoogleExcellent service from ollie
Thank you for your wonderful feedback, Sonia. We’re delighted Ollie provided excellent service.
5/5
GoogleDropped parcel off. Was dealt with by Safestore staff the gentleman was really helpful. DHL needs a bigger sign.
Thank you immensely, Cathie! Glad our staff were helpful. We appreciate the feedback on DHL's signage and will pass it along.
5/5
GoogleSo helpful! I was super stressed going from one drop off point to the next and I wa able to get the help I needed here. Definitely will be using this moving forward
Thank you for sharing, Victoria! We are glad we could ease your stress. Looking forward to helping you again.
5/5
GoogleRating only, no written review.
Thank you Judith for leaving a great review score for Safestore Self Storage. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleNick is the man
Thank you for taking the time to share this. We will pass your kind words on to Nick!
5/5
GoogleNeeded storage at short notice and the Team could not have been more helpful.
We are absolutely thrilled to hear this, Mike. Our team takes pride in being helpful, especially at short notice. Thank you for choosing Safestore.
5/5
GoogleVery welcoming and helpful and convenient
Thank you, Livvy, for your wonderful review! We're delighted to hear that you found our service helpful and convenient. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
5/5
GoogleExcellent service and very helpful.
Thanks for the kind words, Charlie. We're glad our team delivered excellent service and were helpful during your visit.
5/5
GoogleDHL service centre exist here.
We are happy to know DHL services are available here. Thank you, Okojie, for sharing this helpful information with others!
3/5
GoogleRating only, no written review.
Thanks for taking the time to leave your rating for Safestore Self Storage. If there is anything you wish to discuss with the team, please do not hesitate to get in touch. Thanks.
5/5
GoogleRating only, no written review.
Hi Lumi Works, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.
5/5
GoogleRating only, no written review.
Hi Rachel Layzell, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.
5/5
GoogleGood communication and great help will use the facility moving forward
We are delighted to hear about your great experience with our communication and help. We look forward to welcoming you back, Dave!
5/5
GooglePacel easy to collect
Thank you for sharing this. We are glad parcel collection was easy for you.
5/5
GoogleRating only, no written review.
Hi Duncan Hicks, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
5/5
GoogleVery helpful staff. Good parking. Handy for Swanley and the surrounding areas. Sensible opening hours.
Thank you for highlighting our helpful staff, parking, and opening hours. We're glad Safestore Swanley works well for you and the local area.
5/5
GoogleExtremelly helful staff at Self-Store Safestore Ford Kinnaird. Good facility!
5/5
GoogleExceptional experience from Safestore. My unit was clean, compact and items were very well preserved and entire year after moving in. Staff at reception are lovely. The whole team from Blair, Diana, Candice, Neil and Catherine were helpful the entire experience.
5/5
GoogleRating only, no written review.
Thank you Leyli Gylychdurdyeva for posting your positive review. Our team here at Safestore Self Storage is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you.
5/5
GoogleFriendly staff, work quickly and efficiently, had no problems accessing the storage unit.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
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