Trusted Agent profile
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,958 reviews on Google only. Show every review
5/5
GoogleRating only, no written review.
Dear D, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you ever need storage solutions in the future, we would be more than happy to assist you again. Best regards, The Safestore Team
5/5
GoogleRating only, no written review.
Thank you Paul for leaving a great review score for Safestore Bolton North. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleSuper service super staff
Hi Munaf, thank you for your 5-Star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from Stephen and his team. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleEasy to get access to the lockers
Hi Madawa, thank you for your 5-Star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and you were happy with the access to your storage unit. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleThe best service you can finde here naithen and stephen
Hi Ergon, thank you for your 5-star rating and feedback for our Bolton North Safestore. I am pleased you had a positive experience. Stephen and Nathan will be delighted to hear your comments about the service you have received. Thanks, John, Safestore
5/5
GoogleBrilliant customer service, Sian was super helpful and friendly.
Hi Vicky, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from Sian who you found helpful and friendly. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleEasy to use. Steve was highly professional and made the experience easy for us.
Hi Mathew, thank you for your 5-Star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the Store Manager, Stephen who made everything as easy and stress free as possible for you. We appreciate you taking the tome to rate us, thanks, Laura, Safestore.
5/5
GoogleRating only, no written review.
Thank you Calum for leaving a great review score for Safestore Swanley. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleVery well run self-storage. Polite and helpful team and kept tidy and clean.
Thanks for the top rating Gregory - glad to hear you were happy with the service you received.
5/5
GoogleRating only, no written review.
Thanks Rachel for taking the time to leave Safestore Poole a 5 star rating. Enjoy your stay!
5/5
GoogleFast service. Friendly staff. Cici (spelling?!?) was very helpful.
Thank you for taking the trouble to leave your kind words. Cece wont mind you spelling her name with i's at all. Pleased to hear your found the staff friendly and the service fast.
5/5
GoogleVery helpful staff, great prices! Nice new containers.
Thank you for taking the time to leave your kind words regarding our staff and prices. Got to love a new container :)
5/5
GooglePete and Ceci are very friendly and approachable. Sorted me out with a competitive quote for storage. Cheers!
So pleased to hear that you have a competitive quote from our team in Poole. Pete and Ceci do love to go that extra mile to ensure happy customers, so thank you for taking the time to leave your kind words.
5/5
GoogleExcellent customer service from Tony and Pete today. Can highly recommend the place if you need storage space
Tony and Pete pride themselves on the customer service they give and sounds like you have the best experience of this. Thank you for choosing Poole for your storage, much appreciated.
5/5
GoogleCecilia was very helpful, funny and welcoming. She also worked very hard to get us the best deal.
Cecelia is very helpful, funny and welcoming but as your right said, a hard worker too that always goes that extra mile to ensure our Poole customers feel very well looked after. Happy to hear you got the best deal as well.
5/5
GoogleI went in to enquire about prices, unit sizes and availability. I was extremely impressed by the member of staff who took her time to run through all the information and let me view different size units to help me make the best decision. Extremely good on price and was able to get the size unit I needed.
Always great to hear from our customers when they have an experience they are willing to share with the world, especially when its such a positive one like yours. Our Poole team do love to do everything they can for their customers, especially showing them every option possible and finding the best price too.
5/5
GoogleCelia from the Walisdown branch was an absolute gem in helping me get my unit sorted. She even stayed past her shift to take me through everything. This lady is a great asset to your team. 👍👍👍 …
Thank you for taking the time to put your kind words and rating in place for us. The team in Poole are always going that extra mile for their customers to ensure they are well looked after. Thank you again for choosing our Poole store for your storage needs.
5/5
GoogleI experienced a very positive and pleasant atmosphere from Cisi Lamb when I first visited Safestore Self Storage Poole primarily to purchase a few large boxes and finished up renting a storage unit. Several days into the hire period and I remain very well satisfied with my decision. Very friendly and pleasant staff, clean and well maintained premises with easy access to the entire facility.
Now thats what I call a sales lady. Cece obviously gave you the perfect pitch and showed you the perfect room for your needs. They are lovely in our Poole store and always keep the place looking like new, plus the store has great easy access as well.
5/5
Google5 star service from mike and the team
Hi, thank you for your feedback. It's great to hear that you had such a fantastic experience with us at Safestore and that Mike and his team have provided such excellent customer service. Kind regards, Emma
5/5
GoogleI used this branch of Safestore for about 4 and a half years. During that time the staff were always friendly, helpful and accommodating towards my business needs. I wouldn't hesitate to use this facility again, or to recommend it to others.
Hi, thank you for your feedback. It's great to hear that you had such a fantastic experience with us at Safestore and that there's nothing too much trouble for our lovely staff! Especially pleased to hear that you would recommend us to others. Kind regards, Emma
5/5
GoogleVery straightforward
Thank you raymond for the top marks for our store in Edinburgh Fort Kinnaird. We appreciate you taking the time to rate us. Kind regards, Paul
5/5
GoogleFriendly helpful staff, always ease of access to the lockup
Hi Edinburgh Graduate Theatre Group! Thanks so much for the great review! We're glad to hear you found our staff friendly and helpful, and that you had easy access to your lockup. If there's anything else we can do for you, just let us know! Thanks for storing with us at Safestore Self Storage Edinburgh Fort Kinnaird.
5/5
GoogleStaff are very friendly and informative. Easy to navigate the units. Incredibly clean too
Hi Emma! Thanks so much for the awesome review! We're really glad to hear that you found our staff friendly and helpful, and that you found our units easy to navigate and clean. We always aim to provide the best experience for our customers, so it means a lot to us that you had a positive experience at our Safestore Self Storage Edinburgh Fort Kinnaird location. Thanks again for taking the time to leave a review!
5/5
GoogleI have used Safestore at Fort Kinnaird for around 4 years for storage for my property staging company. It has been great, really convenient location and helpful staff.
Hi Janet! Thanks so much for the 5-star review! We're thrilled to hear that our Fort Kinnaird location has been so convenient for your property staging company. Our staff works hard to be helpful, and we're glad it's made a difference for you. Thanks for trusting us with your storage needs for the past 4 years! Take care Paul
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
The six Safestore Limited offices, by town:
