Trusted Agent profile
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,958 reviews on Google only. Show every review
5/5
GoogleVery helpful and friendly,
Hi Jane, Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our team helpful and friendly. Your feedback means a lot to us and motivates us to keep providing excellent service. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleProfessional, secure and well maintained storage facilities with friendly service and good first two month offers.
Dear Mark, Thank you so much for your wonderful review! We're thrilled to hear that you found our storage facilities to be professional, secure, and well-maintained. It's also great to know that you appreciated our friendly service and the initial offers. Your feedback means a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team
5/5
GoogleThe staff here have been so helpful, explained everything really carefully. Even helped me with unloading some of my really heavy and awkward pieces. They made myself and dog extremely welcome would 100% recommend to friends and family 😃 …
Dear Angel, Thank you so much for your wonderful review! We're thrilled to hear that our staff were able to assist you effectively and make you and your dog feel welcome. It's great to know that the detailed explanations and help with unloading made your experience a positive one. We truly appreciate your recommendation to friends and family. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleStored my artwork here for 4 years. Never any issues, great condition and easy access with very helpful staff. Gordon was great help and helped me to find my around and was happy to help with any questions I had.
Dear Steven, Thank you so much for your glowing review! We're thrilled to hear that your artwork remained in great condition during the four years you stored with us. It's wonderful to know that you found our facility easily accessible and our staff helpful. Gordon will be delighted to hear your kind words about his assistance. We appreciate your trust in us and look forward to serving you again in the future. Best regards, The Safestore Team
5/5
GoogleExcellent customer service and support always happy to help and all the staff are a good laugh. Can't recommend enough.
Dear Cai, Thank you so much for your 5 - star review! We're thrilled to hear that you had such a positive experience with our customer service and support. Our team takes great pride in being helpful and creating a friendly atmosphere, so it's fantastic to know that you enjoyed your interactions with us. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Best regards, Christina, Safestore
5/5
GoogleExcellent customer service, managed to get us a bigger storage locker for a cheaper price last minute on the day! Really helped us out!
Dear Joe, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our team was able to assist you with a larger storage locker at a better price, especially on such short notice. It's great to know we could help make your experience a positive one. If you ever need anything else, please don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleRating only, no written review.
Hi Ben, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Chris
5/5
GoogleQuick and easy to use; and stop when I no longer needed it. No hassle.
Hi Wayne, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Amit
5/5
GoogleStaff were super helpful, understanding, respectful and accommodating. We are super grateful, thank you.
Thank you Lee for leaving a great review score for Safestore Swanley. We really do appreciate it. Enjoy your stay with us!
5/5
GooglePopped in just before closing time for some boxes,Tracey was very helpful,advised me of box alternatives as they didn't have the ones I was after(thinking outside the box...literally) great service, will definitely use them again
Hi Robert, thank you for leaving a 5 star review of Safestore Swanley! Best wishes, Amit
5/5
GoogleThanks to the Safe Store team, especially to Kasia who went that extra mile 👊😎 …
Hi The Sound Unit, Thank you so much for your fantastic review! We're thrilled to hear that Kasia and the rest of our team were able to provide you with exceptional service. Your kind words and recognition mean a lot to us. If you ever need anything else, don't hesitate to reach out. Best regards, The Safestore Team
5/5
GoogleRating only, no written review.
Hi Abby, we're so happy to see that you had a 5-star experience. Thank you for your review! Regards Christina, Safestore.
5/5
GoogleVery friendly and great customer service
Hi Helene, thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Safestore Burnley. If you require any further help please contact the reception team, regards Christina, Safestore.
5/5
GoogleAlway a pleasure visiting the store The 3 staff members, Mike, Nicola and Michael are always helpful. Top storage facility
Hi Matt, thank you for posting your positive review. Our team here at Burnley is committed to providing high-quality customer service, and we’re thrilled to hear that the whole team made a good impression on you, if you require any further assistance please contact reception, regards, Christina, Safestore.
5/5
GoogleAlways professional & easy to deal with, this offers a great solution to my logistical needs. It's not just storage!
Hi William, thank you for taking a moment to share your experience at Safestore Burnley and for your 5-star review. We are so pleased to hear you found storing with us, was to your liking. If you do require any further assistance please contact the reception team, regards, Christina, Safestore.
5/5
GoogleThey assisted me with all the steps until my parcel was sent. Great work from the gents
Hi Dalitso, thank you for the 5-star rating! We're thrilled you had a great experience when sending your parcel from Burnley, regards, Christina, Safestore.
5/5
GoogleJust wanted to say a big thanks to the guys at safestore Burnley they are always very helpful and friendly especially Mike and Nicola and I will definitely be recommending them to my friends
Hi Guy, thank you for posting your 5-star & positive review. Our team here at Burnley is committed to providing high-quality customer service, and we’re thrilled to hear that Mike & Nicola made a good impression on you, regards, Christina, Safestore.
5/5
GoogleI have been using this company well over 2 years now. Customer service is allways on point. Units are allways Tip Top. The Staff go out there way to assist me if I need anything or have any issues. Boss Man Mike behind the desk is a great guy. Very respectful and helpful. Overall a great experience working with safe store. 👍 …
Hi Shahbaz, thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Burnley. If you require any further assistance please contact reception, regards, Christina, Safestore.
5/5
GoogleJo,Debbie,and Nick are outstanding in all aspects of service
Thanks Gary for taking the time to leave a 5* rating for Safestore Colchester. Please don't hesitate to contact the team in reception should you need any help. Thanks, Robert
5/5
GoogleBest and reliable services,good customer care.highly recommended by me as a van driver.
Thank you Vizembua for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Robert
5/5
GoogleJo was really lovely and helpful and was really thorough when explaining information and details. Really lovely customer service.
Thanks so much for the 5-star rating! We truly appreciate it and are excited to keep delivering great service.
5/5
GoogleThank you to Nick who was very friendly and Helpful when my mum came in and was asking about options avaliable. Great ambassador for the company! Thank you Nick :)
Thank you Geoff for leaving a great review score for Safestore Colchester. We really do appreciate it. Enjoy your stay with us!
5/5
GoogleRating only, no written review.
Hi Adam, thanks for the top rating for our self storage facility at Edinburgh Fort Kinnaird. Thanks for choosing Safestore. Kind regards, Paul
5/5
GoogleGreat value, plenty of unit size options to suit all needs, good access hours, helpful staff
Awesome to hear, Lisa! We're so glad you found great value and the perfect unit size. Thanks for the shoutout to our staff too! You're the best, take care Paul.
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
The six Safestore Limited offices, by town:
