★★★★★ 5/5
GoogleMoving is a very stressful time and Safestore Swanley where such a great help. Always courteous, polite. The advise they put forward for size of storeroom was spot on.
Shout out to Keira and Dan! Thanx
Al · 18 October 2024 · Safestore Limited Swanley
Agent replied · 25 October 2024
Hi Al,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service friendly and professional. It's great to know that Dan was able to assist you effectively. We'll be sure to pass along your appreciation to him. If you ever need storage again, we look forward to serving you.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleExcellent service, would recommend
Lucy · 17 October 2024 · Safestore Limited Hapton
Agent replied · 24 October 2024
Hi Lucy,
Thank you so much for the fantastic rating! We're thrilled to hear that you had an excellent experience with our service. Your recommendation means a lot to us.
John,
Safestore
★★★★★ 5/5
GoogleVery helpfull and very polite ,would recommend this service 10/10
Sean · 17 October 2024 · Safestore Limited Hapton
Agent replied · 24 October 2024
Hi Sean,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service helpful and our team polite. Your recommendation means a lot to us. If you ever need storage again, we'd be happy to assist you.
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleThe staff were extremely helpful and provided a great service
Adele · 17 October 2024 · Safestore Limited Hapton
Agent replied · 24 October 2024
Hi Adele, thank you for leaving a 5 star review of Safestore Burnley! Best wishes, Barbara
★★★★★ 5/5
GoogleThis is the second year I have used Safestore Burnley. Helpful staff, Great prices and welcoming. I will use again in the future if needed.
Doodler · 17 October 2024 · Safestore Limited Hapton
Agent replied · 24 October 2024
Hi Pete,
Thank you so much for your kind words and for choosing Safestore Burnley for the second year in a row! We're thrilled to hear that you found our staff helpful and our prices great. It's wonderful to know that you felt welcomed during your visits. We look forward to assisting you again in the future if you need us.
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleExcellent service
Extremely helpful and all the options fully explained
Highly recommended
A pleasure to deal with!
Alexander · 16 October 2024 · Safestore Limited Edinburgh
Agent replied · 22 October 2024
Dear Alexander,
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you found our service excellent and that our team was able to provide you with all the information you needed. Your recommendation means a lot to us, and it's wonderful to know that you had a pleasant experience. If you ever need storage solutions again, we'd be delighted to assist you.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleSuperb efficiency and customer care, Stephen was brilliant and so helpful on showing me round and getting the best location. 10/10 !!
Neil · 16 October 2024 · Safestore Limited Bolton
Agent replied · 22 October 2024
Dear Neil,
Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with us. Stephen will be delighted to know that his efforts were appreciated and made a difference in your visit. Your kind words and perfect rating mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out.
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleRating only, no written review.
Dean · 15 October 2024 · Safestore Limited Edinburgh
★★★★★ 5/5
GoogleRating only, no written review.
James · 15 October 2024 · Safestore Limited Edinburgh
Agent replied · 22 October 2024
Hi James,
Thank you so much for taking the time to leave us a 5-star review! If you ever need storage solutions again, don't hesitate to reach out. Have a great day!
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleRating only, no written review.
D · 15 October 2024 · Safestore Limited Bournemouth
Agent replied · 11 November 2024
Dear D Smitten,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and it motivates our team to continue providing excellent service. If you ever need storage solutions again in the future, we would be more than happy to assist you.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleThank you Zak very helpful
Nigel · 15 October 2024 · Safestore Limited Bournemouth
Agent replied · 11 November 2024
Dear Nigel,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Zak was able to assist you effectively. Your feedback is greatly appreciated and will be shared with Zak and the rest of our team. If you ever need any further assistance, please don't hesitate to reach out.
Best regards,
The Safestore Team
★★★★★ 4/5
GoogleVery pleasant and helpful staff. Easy access to your storage. The only downside was, I had a groundfloor unit against the outside wall. All my items had mildew on them, but in fairness, they had been there for over 2 years
Mike · 15 October 2024 · Safestore Limited Bournemouth
Agent replied · 22 October 2024
Dear Mike,
Thank you for taking the time to leave a review. We're delighted to hear that you found our staff pleasant and helpful, and that you appreciated the easy access to your storage unit.
We’re sorry to hear about the mildew issue you experienced. We understand how important it is to keep your belongings in good condition, especially over an extended period. Your feedback is valuable and will help us improve our services and facilities.
If you have any further concerns or need assistance, please don't hesitate to reach out to us.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleBrilliant
Brittanna · 11 October 2024 · Safestore Limited Swanley
Agent replied · 25 October 2024
Hello, Thanks for finding the time to rate our store. Thanks for using Safestore. Kind regards Amit
★★★★★ 5/5
GoogleGreat store and location.
Well trained staff, efficient and friendly.
Bob · 11 October 2024 · Safestore Limited Swanley
Agent replied · 25 October 2024
Hi Bob,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our staff and found our location convenient. Your feedback is greatly appreciated and will be shared with the team. If you ever need storage again, we look forward to serving you.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleFriendly staff and very easy to set up. Would recommend.
Bruce · 11 October 2024 · Safestore Limited Swanley
Agent replied · 25 October 2024
Hi Bruce,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff friendly and the setup process easy. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleFriendly and polite staff creating a welcoming environment. Always helpful and cheerful and willing to go the extra mile.
British · 11 October 2024 · Safestore Limited Swanley
Agent replied · 25 October 2024
Dear British Goat Society,
Thank you so much for your kind words and for taking the time to leave such a positive review. We're delighted to hear that our staff's friendliness and willingness to go the extra mile have made your experience with us a pleasant one. Creating a welcoming environment is something we strive for, and it's wonderful to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to let us know.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleExcellent service
S · 9 October 2024 · Safestore Limited Bolton
Agent replied · 8 December 2024
Hi Sudipta,
Thank you for your kind words and for taking the time to leave us a review. It's great to hear you had an excellent experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleExcellent customer service, reasonable price, big thank you to Jo at Ipwitch Road site, really friendly & helpful
Elizabeth · 9 October 2024 · Safestore Limited Colchester
Agent replied · 23 October 2024
Dear Elizabeth,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and found our prices reasonable. Jo at the Ipswich Road site will be delighted to know that you appreciated her friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to continuing to meet your storage needs.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleExcellent service and would use again if the need ever arises.
John · 8 October 2024 · Safestore Limited Edinburgh
Agent replied · 22 October 2024
Dear John,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our service. It's always wonderful to know that our efforts are appreciated. Should you ever need storage again in the future, we would be more than happy to assist you.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleI found the service I received first class, the young lad, I think his name's Jamie was super efficient and put things together for me without any problem. On arrival at the facility to drop off some stuff the other chap was excellent at showing me how things worked.Primarily it's local to me.I have no hesitation of recommending this facility.
Elizabeth · 8 October 2024 · Safestore Limited Edinburgh
Agent replied · 22 October 2024
Dear Elizabeth,
Thank you so much for your glowing review! We're thrilled to hear that you found our service to be first class. It's wonderful to know that Jamie and the rest of our team were able to assist you efficiently and make your experience smooth and hassle-free. We're also glad that our location is convenient for you. Your recommendation means a lot to us, and we look forward to continuing to meet your storage needs.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleExcellent service
Sudipta · 8 October 2024 · Safestore Limited Bolton
Agent replied · 22 October 2024
Hi Sudipta,
Thank you for your kind words and for taking the time to leave us a review. It's great to hear you had an excellent experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleFriendly service very convenient
Belinda · 8 October 2024 · Safestore Limited Bolton
Agent replied · 22 October 2024
Hi Belinda,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service friendly and convenient. If you require further assistance please contact the reception team.
Best regards,
Christina, Safestore.
★★★★★ 5/5
GoogleStephen and Sian are simply put some of the nicest and helpful people. Safestore should be proud of these two employees.
Andy · 8 October 2024 · Safestore Limited Bolton
Agent replied · 22 October 2024
Hi Andy,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that Stephen and Sian provided you with excellent service. We are indeed very proud to have them on our team. Your feedback means a lot to us and will certainly be shared with them. If you need any further help please contact the store team!
Best regards,
John
Safestore
★★★★★ 5/5
GoogleAbsolutely great service with a smile. Very quickly dealt with, definitely use them again, thank you
Sheetal · 8 October 2024 · Safestore Limited Bolton
Agent replied · 22 October 2024
Dear Sheetal,
Thank you for your kind words and the fantastic 5-star rating! We're thrilled to hear that you had a great experience with our service. Our team always strives to provide efficient and friendly service, and it's wonderful to know that we met your expectations.
Best regards,
John, Safestore
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