Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Moving is a very stressful time and Safestore Swanley where such a great help. Always courteous, polite. The advise they put forward for size of storeroom was spot on. Shout out to Keira and Dan! Thanx

Al · 18 October 2024 · Safestore Limited Swanley

Agent replied · 25 October 2024

Hi Al, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service friendly and professional. It's great to know that Dan was able to assist you effectively. We'll be sure to pass along your appreciation to him. If you ever need storage again, we look forward to serving you. Best regards, The Safestore Team

5/5

Google

Excellent service, would recommend

Lucy · 17 October 2024 · Safestore Limited Hapton

Agent replied · 24 October 2024

Hi Lucy, Thank you so much for the fantastic rating! We're thrilled to hear that you had an excellent experience with our service. Your recommendation means a lot to us. John, Safestore

5/5

Google

Very helpfull and very polite ,would recommend this service 10/10

Sean · 17 October 2024 · Safestore Limited Hapton

Agent replied · 24 October 2024

Hi Sean, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service helpful and our team polite. Your recommendation means a lot to us. If you ever need storage again, we'd be happy to assist you. Best regards, Christina, Safestore.

5/5

Google

The staff were extremely helpful and provided a great service

Adele · 17 October 2024 · Safestore Limited Hapton

Agent replied · 24 October 2024

Hi Adele, thank you for leaving a 5 star review of Safestore Burnley! Best wishes, Barbara

5/5

Google

This is the second year I have used Safestore Burnley. Helpful staff, Great prices and welcoming. I will use again in the future if needed.

Doodler · 17 October 2024 · Safestore Limited Hapton

Agent replied · 24 October 2024

Hi Pete, Thank you so much for your kind words and for choosing Safestore Burnley for the second year in a row! We're thrilled to hear that you found our staff helpful and our prices great. It's wonderful to know that you felt welcomed during your visits. We look forward to assisting you again in the future if you need us. Best regards, Christina, Safestore.

5/5

Google

Excellent service Extremely helpful and all the options fully explained Highly recommended A pleasure to deal with!

Alexander · 16 October 2024 · Safestore Limited Edinburgh

Agent replied · 22 October 2024

Dear Alexander, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you found our service excellent and that our team was able to provide you with all the information you needed. Your recommendation means a lot to us, and it's wonderful to know that you had a pleasant experience. If you ever need storage solutions again, we'd be delighted to assist you. Best regards, The Safestore Team

5/5

Google

Superb efficiency and customer care, Stephen was brilliant and so helpful on showing me round and getting the best location. 10/10 !!

Neil · 16 October 2024 · Safestore Limited Bolton

Agent replied · 22 October 2024

Dear Neil, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with us. Stephen will be delighted to know that his efforts were appreciated and made a difference in your visit. Your kind words and perfect rating mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Best regards, Christina, Safestore.

5/5

Google

Rating only, no written review.

James · 15 October 2024 · Safestore Limited Edinburgh

Agent replied · 22 October 2024

Hi James, Thank you so much for taking the time to leave us a 5-star review! If you ever need storage solutions again, don't hesitate to reach out. Have a great day! Best regards, The Safestore Team

5/5

Google

Rating only, no written review.

D · 15 October 2024 · Safestore Limited Bournemouth

Agent replied · 11 November 2024

Dear D Smitten, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and it motivates our team to continue providing excellent service. If you ever need storage solutions again in the future, we would be more than happy to assist you. Best regards, The Safestore Team

5/5

Google

Thank you Zak very helpful

Nigel · 15 October 2024 · Safestore Limited Bournemouth

Agent replied · 11 November 2024

Dear Nigel, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Zak was able to assist you effectively. Your feedback is greatly appreciated and will be shared with Zak and the rest of our team. If you ever need any further assistance, please don't hesitate to reach out. Best regards, The Safestore Team

4/5

Google

Very pleasant and helpful staff. Easy access to your storage. The only downside was, I had a groundfloor unit against the outside wall. All my items had mildew on them, but in fairness, they had been there for over 2 years

Mike · 15 October 2024 · Safestore Limited Bournemouth

Agent replied · 22 October 2024

Dear Mike, Thank you for taking the time to leave a review. We're delighted to hear that you found our staff pleasant and helpful, and that you appreciated the easy access to your storage unit. We’re sorry to hear about the mildew issue you experienced. We understand how important it is to keep your belongings in good condition, especially over an extended period. Your feedback is valuable and will help us improve our services and facilities. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Best regards, The Safestore Team

5/5

Google

Brilliant

Brittanna · 11 October 2024 · Safestore Limited Swanley

Agent replied · 25 October 2024

Hello, Thanks for finding the time to rate our store. Thanks for using Safestore. Kind regards Amit

5/5

Google

Great store and location. Well trained staff, efficient and friendly.

Bob · 11 October 2024 · Safestore Limited Swanley

Agent replied · 25 October 2024

Hi Bob, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our staff and found our location convenient. Your feedback is greatly appreciated and will be shared with the team. If you ever need storage again, we look forward to serving you. Best regards, The Safestore Team

5/5

Google

Friendly staff and very easy to set up. Would recommend.

Bruce · 11 October 2024 · Safestore Limited Swanley

Agent replied · 25 October 2024

Hi Bruce, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff friendly and the setup process easy. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

Friendly and polite staff creating a welcoming environment. Always helpful and cheerful and willing to go the extra mile.

British · 11 October 2024 · Safestore Limited Swanley

Agent replied · 25 October 2024

Dear British Goat Society, Thank you so much for your kind words and for taking the time to leave such a positive review. We're delighted to hear that our staff's friendliness and willingness to go the extra mile have made your experience with us a pleasant one. Creating a welcoming environment is something we strive for, and it's wonderful to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to let us know. Best regards, The Safestore Team

5/5

Google

Excellent service

S · 9 October 2024 · Safestore Limited Bolton

Agent replied · 8 December 2024

Hi Sudipta, Thank you for your kind words and for taking the time to leave us a review. It's great to hear you had an excellent experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. Best regards, The Safestore Team

5/5

Google

Excellent customer service, reasonable price, big thank you to Jo at Ipwitch Road site, really friendly & helpful

Elizabeth · 9 October 2024 · Safestore Limited Colchester

Agent replied · 23 October 2024

Dear Elizabeth, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and found our prices reasonable. Jo at the Ipswich Road site will be delighted to know that you appreciated her friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Excellent service and would use again if the need ever arises.

John · 8 October 2024 · Safestore Limited Edinburgh

Agent replied · 22 October 2024

Dear John, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our service. It's always wonderful to know that our efforts are appreciated. Should you ever need storage again in the future, we would be more than happy to assist you. Best regards, The Safestore Team

5/5

Google

I found the service I received first class, the young lad, I think his name's Jamie was super efficient and put things together for me without any problem. On arrival at the facility to drop off some stuff the other chap was excellent at showing me how things worked.Primarily it's local to me.I have no hesitation of recommending this facility.

Elizabeth · 8 October 2024 · Safestore Limited Edinburgh

Agent replied · 22 October 2024

Dear Elizabeth, Thank you so much for your glowing review! We're thrilled to hear that you found our service to be first class. It's wonderful to know that Jamie and the rest of our team were able to assist you efficiently and make your experience smooth and hassle-free. We're also glad that our location is convenient for you. Your recommendation means a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Excellent service

Sudipta · 8 October 2024 · Safestore Limited Bolton

Agent replied · 22 October 2024

Hi Sudipta, Thank you for your kind words and for taking the time to leave us a review. It's great to hear you had an excellent experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. Best regards, The Safestore Team

5/5

Google

Friendly service very convenient

Belinda · 8 October 2024 · Safestore Limited Bolton

Agent replied · 22 October 2024

Hi Belinda, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service friendly and convenient. If you require further assistance please contact the reception team. Best regards, Christina, Safestore.

5/5

Google

Stephen and Sian are simply put some of the nicest and helpful people. Safestore should be proud of these two employees.

Andy · 8 October 2024 · Safestore Limited Bolton

Agent replied · 22 October 2024

Hi Andy, Thank you for taking the time to leave such a positive review! We're thrilled to hear that Stephen and Sian provided you with excellent service. We are indeed very proud to have them on our team. Your feedback means a lot to us and will certainly be shared with them. If you need any further help please contact the store team! Best regards, John Safestore

5/5

Google

Absolutely great service with a smile. Very quickly dealt with, definitely use them again, thank you

Sheetal · 8 October 2024 · Safestore Limited Bolton

Agent replied · 22 October 2024

Dear Sheetal, Thank you for your kind words and the fantastic 5-star rating! We're thrilled to hear that you had a great experience with our service. Our team always strives to provide efficient and friendly service, and it's wonderful to know that we met your expectations. Best regards, John, Safestore

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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