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5/5
GoogleI rented an office here few years ago now and itβs been just perfect for what I needed . Great location, customer parking , Great service , very affordable , very helpful, would highly recommend .
Stacey Β· 8 November 2024 Β· Safestore Limited Edinburgh
Agent replied Β· 9 November 2024
Hi Stacey,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our office space has been perfect for your needs and that you found our location, parking, and service to be top-notch. It's always our goal to provide a helpful and affordable experience for our customers. Your high recommendation means a lot to us. Thanks again for your kind words!
Best regards,
The Safestore Team
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5/5
GoogleHelpful,friendly,polite staff helped me move my stuff with the minimum of fuss.With a half price deal @ plenty of space to work with I'm happy
John Β· 8 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Hi John,
Thank you so much for your kind words and the fantastic rating! We're delighted to hear that our staff could assist you efficiently and that you found our space and pricing to your satisfaction. Your feedback is greatly appreciated, and we're glad to have made your move a smooth experience. If you need any further assistance, don't hesitate to reach out.
Best regards,
Christina,
The Safestore Team
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5/5
GoogleVery helpful
Darren Β· 8 November 2024 Β· Safestore Limited Swanley
Agent replied Β· 8 December 2024
Hi, thank you for leaving a 5 star review of Safestore! Best wishes, Amit
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5/5
GoogleRating only, no written review.
Robin Β· 7 November 2024 Β· Safestore Limited Edinburgh
Agent replied Β· 9 November 2024
Dear Robin,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage.
Best regards,
The Safestore Team
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5/5
GoogleClear emails, excellent service and really straightforward. I no longer need, but would use again and recommend highly. Very professional service. π β¦
Rona Β· 6 November 2024 Β· Safestore Limited Edinburgh
Agent replied Β· 22 October 2024
Dear Rona,
Thank you so much for your wonderful review! We're thrilled to hear that you found our emails clear and our service excellent. It's great to know that your experience with us was straightforward. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
The Safestore Team
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5/5
GoogleWe arrived one hour before closing time, but the representative Kasia went out of her way to help us out quickly and efficiently. Moving flats is a stressful experience and Kasia was both generous in the offer she made us for the storage locker and also kind in helping us get everything sorted quickly so we could move stuff in before closing. Very grateful, Safestore is lucky to have an employee like her.
PJ Β· 5 November 2024 Β· Safestore Limited Edinburgh
Agent replied Β· 9 November 2024
Dear PJ,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kasia was able to assist you efficiently and make your move a little less stressful. Moving can indeed be a challenging time, and it's wonderful to know that Kasia's generosity and kindness made a positive impact on your day. We agree, we are very fortunate to have her on our team. Your kind words and high rating mean a lot to us. If you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
The Safestore Team
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5/5
GoogleBoth Kasia and Gordon were extremely helpful. Great service.
Stephen Β· 5 November 2024 Β· Safestore Limited Edinburgh
Agent replied Β· 9 November 2024
Hi Stephen,
Thank you so much for your kind words! We're thrilled to hear that Kasia and Gordon were able to assist you and provide great service. Your positive feedback means a lot to us. If you ever need anything else, don't hesitate to reach out.
Best regards,
The Safestore Team
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5/5
GoogleStephen was excellent. Great service
Benjamin Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Dear Benjamin,
Thank you so much for your wonderful review! We're thrilled to hear that Stephen provided you with excellent service. We strive to offer the best experience for our customers, and it's great to know that we met your expectations. If you ever need any further help, please contact reception.
Best regards,
Christina, The Safestore Team
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4/5
GoogleVery good customer service from helpful staff at the site. Easy to access.
Amelia Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Hi Amelia,
Thank you for taking the time to leave us a review! We're delighted to hear that you found our customer service to be very good and our staff helpful. It's great to know that you found accessing our facility easy as well. If you require any further assistance please contact the reception team.
Best regards,
Christina, Safestore.
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5/5
GoogleVery helpful and very friendly got a good deal and explained everything to me.
Overall very satisfied
Carla Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Dear Carla,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and friendly, and that you were satisfied with the deal and the explanations provided. It's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Christina, Safestore.
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5/5
GoogleAce customer service! Made sure everything was smooth sailing for the move in date; Sian was a great help and very accommodating :)
Joe Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Hi Joe,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. It's great to know that Sian was able to assist you effectively and make your move-in process smooth and accommodating. We appreciate your kind words and look forward to continuing to meet your storage needs.
Best regards,
Christina, Safestore Team
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5/5
GoogleStephen was of great help. He helped me upgrade to a bigger room for a pound a week extra. Much appreciated.
Ndumiso Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Dear Ndumiso,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that Stephen was able to assist you in upgrading to a bigger room and that you found the process smooth and affordable. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to Stephen. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Christin, The Safestore Team
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4/5
GoogleVery helpful staff and well organised storage. If you get an upper floor storage unit, you might have to queue for the lift, but other than that a great deal for long term storage.
Keith31893 Β· 4 November 2024 Β· Safestore Limited Bolton
Agent replied Β· 11 November 2024
Dear Keith,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our staff helpful and our storage well-organised. We appreciate your feedback regarding the lift and will take it into consideration as we strive to improve our services. It's great to know that you found our long-term storage options to be a good deal. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Christina, The Safestore Team
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5/5
GoogleRating only, no written review.
Beckie Β· 4 November 2024 Β· Safestore Limited Colchester
Agent replied Β· 11 November 2024
Dear Beckie,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and it motivates our team to continue providing excellent service. If you ever need storage solutions again, weβll be here to help.
Best regards,
The Safestore Team
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5/5
GoogleLovely customer service by Jo. Appreciate the help.
Laisa Β· 4 November 2024 Β· Safestore Limited Colchester
Agent replied Β· 22 November 2024
Dear Laisa,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Jo provided you with lovely customer service. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to Jo. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Safestore Team
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5/5
GoogleFacility is very clean and straight and Jo couldn't have been any more helpful. Took plenty of stress out of what could have otherwise been a stressful experience!
Dan Β· 4 November 2024 Β· Safestore Limited Colchester
Agent replied Β· 11 November 2024
Hi Dan,
Thank you so much for your wonderful review! We're thrilled to hear that you found our facility clean and well-maintained. It's also great to know that Jo was able to assist you and make your experience as stress-free as possible. We truly appreciate your kind words and your 5-star rating. If you ever need storage again, weβre here to help!
Best regards,
The Safestore Team
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4/5
GoogleReally good customer service. Jo was lovely and extremely helpful. Would definitely use them again
Karen Β· 4 November 2024 Β· Safestore Limited Colchester
Agent replied Β· 11 November 2024
Hi Karen,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service and that Jo was able to assist you effectively. Your kind words mean a lot to us, and we're glad to know you'd consider using our services again. If you ever need storage in the future, we'll be here to help!
Best regards,
The Safestore Team
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5/5
GoogleRating only, no written review.
Mica Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Dear Mica,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you ever need storage solutions again in the future, we would be more than happy to assist you.
Best regards,
The Safestore Team
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5/5
GoogleRating only, no written review.
Jac Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Dear Jac,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you ever need storage again in the future, we'd be happy to assist you.
Best regards,
The Safestore Team
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5/5
GoogleEasy to book online,any questions were answered quickly via email and telephone,very happy with the service and storage unit
Julian Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Hi Julian,
Thank you so much for your wonderful review! We're thrilled to hear that you found the booking process easy and that our team was able to promptly address your questions. It's great to know that you're happy with both our service and the storage unit. If you need anything else, please don't hesitate to reach out.
Best regards,
The Safestore Team
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5/5
GoogleStaff were absolutely brilliant when I first rented my unit out and when I closed my account with them.
Steffani Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Dear Steffani,
Thank you so much for your wonderful review! We're thrilled to hear that our staff provided excellent service both when you first rented your unit and when you closed your account. Your kind words mean a lot to us, and we're glad we could make your experience a positive one. If you ever need storage again in the future, we'd be happy to assist you.
Best regards,
The Safestore Team
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5/5
GoogleWe have had the most amazing service from Safestore Self Storage. Even when Delivery Men let us down they came to our rescue. Even finding us the perfect removal men when required. We can honestly recommend them most highly.
Elaine Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Dear Elaine,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team was able to assist you, especially during those challenging moments with the delivery men. It's wonderful to know that we could help find the perfect removal men for you as well. Your high recommendation means a lot to us, and we're delighted to have been able to provide you with amazing service. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
The Safestore Team
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5/5
GoogleDoes what it says on the tin....safe storage. We had our whole house in storage for just over 3 months and all was good.
The team there are friendly and helpful so all in all we were very happy.......also walking all those steps back and forth are good for you ππ β¦
David Β· 4 November 2024 Β· Safestore Limited Bournemouth
Agent replied Β· 11 November 2024
Hi David,
Thank you so much for your fantastic review! We're delighted to hear that you had a positive experience storing your belongings with us. It's great to know that our team was friendly and helpful throughout your stay. And yes, those steps can definitely be a bonus for staying active! If you ever need storage again, we'd be more than happy to assist you.
Best regards,
The Safestore Team
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5/5
GoogleNicola and mike always happy help.
Dan Β· 3 November 2024 Β· Safestore Limited Hapton
Agent replied Β· 10 November 2024
Hi Dan,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Nicola and Mike have been able to assist you and make your experience a positive one. If you ever need anything else, don't hesitate to reach out.
Best regards,
Christina, The Safestore Team
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