Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Great service

Ben · 7 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear Ben Stanway, Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our service and that you rated us 5 out of 5. If you require anything further, please feel free to reach out. We look forward to serving you again in the future. Best regards, Christina. The Safestore Self Storage Team

5/5

Google

Really friendly and helpful staff and cheaper prices than other facilities. Very happy!

JULIE · 7 December 2024 · Safestore Limited Bournemouth

Agent replied · 22 December 2024

Dear Julie Dixon, Thank you for your kind words! We’re delighted to know that you found our staff friendly and helpful, and that our prices met your expectations. Your satisfaction is our highest priority, and we can’t wait to serve you again soon. Best regards, Safestore.

5/5

Google

Deb, Nick and Joe were always extremely helpful with any issues and happy to help wherever possible!

Reece · 6 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Hi Reece, Thank you so much for your fantastic review! We're thrilled to hear that Deb, Nick, and Joe were able to assist you and make your experience a positive one. Your kind words are greatly appreciated and will be passed along to the team. If you ever need storage again, we look forward to welcoming you back! Best regards, The Safestore Team

5/5

Google

Easy to book and easy to vacate. No bother at all. Very professional. If needed, I will store with them again.

Michael · 6 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Dear Michael, Thank you so much for your wonderful review! We're thrilled to hear that you found the booking and vacating process easy and hassle-free. Our team takes pride in providing professional service, and it's great to know that you had a positive experience with us. We look forward to the opportunity to assist you again in the future if you need storage. Best regards, The Safestore Team

5/5

Google

Easy to settle in, safe clean storage space and friendly staff! I recommend

Krisztina · 5 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Dear Krisztina, Thank you so much for your wonderful review! We're thrilled to hear that you found the process easy and our storage spaces safe and clean. Our team takes great pride in providing friendly service, and your recommendation means a lot to us. If you ever need storage again, we'd be happy to assist you. All the best, The Safestore Team

5/5

Google

Thanks to Gordon for his advice, guidance and patience. I would use these guys again, can't fault the cleanliness of the facilities OR the helpful staff.

Rob · 5 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Hi Rob, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that Gordon was able to provide you with the advice, guidance, and patience you needed. It's also great to know that you found our facilities clean and our staff helpful. We look forward to welcoming you back in the future! Best regards, The Safestore Team

5/5

Google

Great service as always

James · 4 December 2024 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi James, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you consistently receive great service from us. Your satisfaction is our top priority, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Great staff Easy to access Easy process Debbie is very kind and helpful

Deeb · 4 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Dear Deeb, Thank you so much for your wonderful review! We're thrilled to hear that you found our staff great and the process easy. It's fantastic to know that Debbie made a positive impact on your experience with her kindness and helpfulness. We appreciate your feedback and look forward to serving you again in the future. Best regards, The Safestore Team

5/5

Google

Nick and Debbie were fantastic. Super efficient and helpful when I was most in need and let down by another storage facility.

Carlyn · 4 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Hi Carlyn, Thank you so much for your kind words! We're thrilled to hear that Nick and Debbie were able to assist you efficiently during a challenging time. It's great to know that we could provide the support you needed. If you ever require storage services again, don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

Great staff, really appreciate them. Help full and outstanding member of staff. They deserve an Oscar thanks again

Sophie · 4 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Hi Sophie, Thank you so much for your wonderful review! We're thrilled to hear that our staff made such a positive impression on you. Your kind words and appreciation mean a lot to us. We'll be sure to pass along your compliments to the team. Thanks again for choosing Safestore Self Storage! Best regards, The Safestore Team

5/5

Google

I have used SafeStore previously in Ipswich so based on my previous experience went straight back to SafeStore, this time chose to be closer to home in Colchester and I wasn’t disappointed, Jo was amazing explained everything, showed me the various size units and I was happy with my decision to use SafeStore again.

Magdelene · 4 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Dear Magdelene, Thank you so much for your wonderful review! We're thrilled to hear that your positive experience with Safestore in Ipswich led you to choose us again in Colchester. It's fantastic to know that Jo provided excellent service and helped you find the right unit for your needs. We truly appreciate your continued trust in us and look forward to serving you again in the future. Best regards, The Safestore Team

5/5

Google

Excellent service from Michael

Jade · 4 December 2024 · Safestore Limited Hapton

Agent replied · 11 December 2024

Dear Jade, Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that Michael provided you with excellent service. Your feedback is greatly appreciated and will be shared with the team. If you ever need assistance in the future, please don't hesitate to contact the reception team. Best regards, Christina, Safestore Team

5/5

Google

Michael has been fantastic for us for the last few days and gone above and beyond with customer service and a great efficient service You have a great staff member

Toby · 4 December 2024 · Safestore Limited Hapton

Agent replied · 9 January 2025

Dear Toby Bully, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Michael has provided you with exceptional service and has gone above and beyond to meet your needs. Your kind words and perfect rating are greatly appreciated and will certainly be shared with Michael and the rest of our team. At Safestore Self Storage, we strive to offer the best possible service to all our customers, and feedback like yours encourages us to continue doing our best. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your feedback. Best regards, Christina Safestore Self Storage Team

5/5

Google

We have been completely satisfied with all aspects of our dealings with Safestore, and would have no problem recommending them.

Mike · 4 December 2024 · Safestore Limited Hapton

Agent replied · 9 January 2025

Dear Mike Wood, Thank you so much for taking the time to share your positive experience with Safestore Self Storage. We are thrilled to hear that you have been completely satisfied with all aspects of our service. Your recommendation means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to meet your storage needs. Best regards, Christina. The Safestore Team

5/5

Google

Rating only, no written review.

Matt · 4 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Dear Matt, Thank you so much for taking the time to leave us a 5-star review! Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Cheers, The Safestore Team

5/5

Google

Friendly and helpful staff and great for our storage requirements. Would defo recommend and use again in future.

Stephen · 4 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Hi Stephen, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our staff were friendly and helpful and that our facility met your storage needs. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, The Safestore Team

5/5

Google

Excellent service, spot on. It would have been better to have a second cargo lift as it may gets busy

Fabio · 4 December 2024 · Safestore Limited Edinburgh

Agent replied · 9 November 2024

Dear Fabio, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. If you ever need storage solutions again or have any questions, please don't hesitate to reach out. Best regards, The Safestore Team

4/5

Google

Clean, safe, convenient storage. Like everything else, the price has gone up a lot in the last 5 years so I had to leave, but I can’t fault the service I had while a customer!

Celeste · 4 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Dear Celeste, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our facility clean, safe, and convenient during your time with us. We understand that pricing changes can be challenging, and we appreciate your understanding. Your kind words about our service mean a lot to us, and we hope to have the opportunity to serve you again in the future. Best regards, The Safestore Team

5/5

Google

Rating only, no written review.

Carl · 4 December 2024 · Safestore Limited Bournemouth

Agent replied · 9 December 2024

Dear Carl, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. If you ever need storage solutions again in the future, don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

Great service Thanks

Muhammad · 3 December 2024 · Safestore Limited Bolton

Agent replied · 8 December 2024

Dear Mr. Sher, Thank you so much for your kind words and for taking the time to leave us a 5 star review. We're thrilled to hear that you had a great experience with our service. If you ever need storage solutions again, we look forward to assisting you. Best regards, Christina, Safestore Team.

5/5

Google

Great place for storing my memorabilia! Staff always friendly and a great help.Special thanks to Zac and Tyler for making the move easy! Mike

Michael · 2 December 2024 · Safestore Limited Bournemouth

Agent replied · 9 December 2024

Hi Michael, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience storing your memorabilia with us. It's wonderful to know that Zac and Tyler were able to assist you and make your move easy. We'll be sure to pass along your kind words to them. If you ever need anything else, don't hesitate to reach out. Thanks again, Mike! Best regards, The Safestore Team

5/5

Google

Amazing service. They are very friendly and helpful. They made a very stressful move easy. I would recommend them to anyone.

Stuart · 2 December 2024 · Safestore Limited Bournemouth

5/5

Google

Zach was great from start to finish. Suuuuper quick responses to emails and any question/query I had. Got everything sorted without any hassle at all. Would recommend to anyone requiring storage! 👌🏼👌🏼👌🏼

Adam · 2 December 2024 · Safestore Limited Bournemouth

Agent replied · 9 December 2024

Hi Adam, Thank you so much for your fantastic review! We're thrilled to hear that Zach provided you with such excellent service and that everything was sorted out smoothly. Your recommendation means a lot to us, and we're glad to know you had a hassle-free experience. If you ever need storage again, don't hesitate to reach out! Best regards, The Safestore Team

5/5

Google

Very helpful staff Ideal location

Damian · 1 December 2024 · Safestore Limited Swanley

Agent replied · 8 December 2024

Hi Damian, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you found our staff very helpful and our location ideal. Your feedback means a lot to us, and we're glad we could meet your storage needs. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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