Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Aidan · 24 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Subject: Thank You for Your Feedback, Aidan! Hi Aidan, I hope this message finds you well. I wanted to personally thank you for taking the time to leave us a review with a perfect 5-star rating. We are thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any additional comments or suggestions, please feel free to share them with us. Thank you once again for your support. We look forward to serving you in the future! Best regards, Christina Safestore Self Storage Team

5/5

Google

Rating only, no written review.

Wande · 23 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 January 2025

Dear Wande, Thank you for taking the time to share your experience, we are thrilled to see your 5-star rating and to know that you are satisfied with our services. Thank you once again for choosing Safestore Self Storage. Cheers, The Safestore Team

5/5

Google

I only needed to use Safestore for a few days but found all the staff I spoke to to be professional, friendly and helpful throughout. The storage units are clean an well maintained with large trolleys available to help move things in and out of the storage unit. I would thoroughly recommend Safestore as a professionally and efficiently run organisation with well trained and helpful staff.

Angela · 22 December 2024 · Safestore Limited Bournemouth

Agent replied · 11 January 2025

Dear Angela, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to provide you with professional, friendly, and helpful service during your short stay with us. It's great to know that you found our storage units clean and well-maintained, and that the large trolleys were useful for moving your items. Your recommendation means a lot to us, and we are delighted to have met your expectations. We strive to maintain a high standard of service and your feedback is invaluable in helping us achieve this. Thank you once again for choosing Safestore. We hope to assist you again in the future should you need our services. Best regards, Safestore Self Storage Team

5/5

Google

Excellent service today thanks to Sian and Stephen. Bolton. Egyptian Mill.

Dave · 21 December 2024 · Safestore Limited Bolton

Agent replied · 26 December 2024

Dear Dave Bird, Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you received excellent service from Sian and Stephen at our Bolton location, Egyptian Mill. Your kind words and a perfect 5-star rating are greatly appreciated and will be shared with the team to recognize their hard work and dedication. At Safestore Self Storage, we strive to provide the best possible service to all our customers, and it’s wonderful to know that we met your expectations. If you need assistance in the future, please don’t hesitate to reach out. Thank you once again for your review. Best regards, Christina, Safestore Self Storage Team

5/5

Google

This was the first time I have used a storage facility and the help and level of service were excellent. The staff were friendly and professional. First class. Thankyou

John · 20 December 2024 · Safestore Limited Colchester

Agent replied · 11 January 2025

Dear John McLean, Thank you for taking the time to share your positive experience with us at Safestore Self Storage. We are thrilled to hear that your first time using a storage facility was met with excellent service and that our team made a friendly and professional impression. Your kind words and 5-star rating mean a lot to us. We look forward to serving you again in the future. Best regards, The Safestore Self Storage Team

5/5

Google

Nathan was a pleasure to deal with...very helpful..and credit to his company

Domsterk · 19 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear domsterk, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Nathan was a pleasure to deal with and provided you with the helpful service you deserve. Your kind words and excellent rating are greatly appreciated and will be shared with Nathan and the team. We strive to provide the best service possible, and feedback like yours is incredibly motivating. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Best regards, Christina The Safestore Self Storage Team

5/5

Google

A very professional service from Stephen and the team. I’d highly recommend and will use again in the future without hesitation.

Eamonn · 19 December 2024 · Safestore Limited Bolton

Agent replied · 26 December 2024

Dear Eamonn Mullin, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Stephen and the team provided you with a professional service that met your expectations. Your recommendation means a lot to us, and we are delighted to know that you would choose to use our services again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Safestore Self Storage. Best regards, Christina Safestore Self Storage Team

5/5

Google

Rating only, no written review.

Steve · 18 December 2024 · Safestore Limited Colchester

Agent replied · 11 January 2025

Subject: Thank You for Your Feedback, Steve! Hi Steve, I hope this message finds you well. I wanted to take a moment to personally thank you for your recent review and the fantastic 5-star rating you gave us at Safestore Self Storage. We are thrilled to hear that you had a positive experience with our services. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service to all our customers. If you have any further comments or suggestions, please feel free to reach out. We're always here to help. Thank you once again for choosing Safestore Self Storage. We look forward to serving you again in the future. Best regards, Kevin Safestore Self Storage Team

5/5

Google

Amazing customer service!! Will be coming back again!

Nik · 18 December 2024 · Safestore Limited Colchester

Agent replied · 25 December 2024

Hi Nik Morgunov, thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We look forward to welcoming you back again soon!

5/5

Google

Fantastic team in Colchester! Super helpful with my Christmas shipment! Merry Christmas x

Sarah · 18 December 2024 · Safestore Limited Colchester

Agent replied · 11 January 2025

Dear Sarah, Thank you so much for your wonderful feedback! We're thrilled to hear that our team in Colchester was able to assist you with your Christmas shipment. Your kind words and perfect rating mean a lot to us. Wishing you a Merry Christmas and a joyful holiday season! Best regards, The Safestore Self Storage Team

5/5

Google

"I had an excellent experience with Safestore Colchester for a short-term one-month rental. The facility was clean, secure, and well-maintained, giving me complete peace of mind. Nick and the team were incredibly professional, honest, and went above and beyond to ensure everything ran smoothly. Highly recommend for anyone looking for reliable and hassle-free storage solutions!"

Wes · 18 December 2024 · Safestore Limited Colchester

Agent replied · 11 January 2025

Dear Wes, Thank you so much for taking the time to share your positive experience with Safestore Colchester. We are thrilled to hear that you found our facility clean, secure, and well-maintained, and that Nick and the team provided you with professional and honest service. Your recommendation means a lot to us, and we are delighted to have been able to offer you a reliable and hassle-free storage solution. If you ever need storage again in the future, we would be more than happy to assist you. Best regards, The Safestore Team

5/5

Google

Had the storage unit for 5 years and all of our experience was excellent! Staff were very pleasant to deal with too which was great! Thank you

G · 17 December 2024 · Safestore Limited Edinburgh

Agent replied · 23 December 2024

Dear G, Thank you so much for taking the time to share your experience with us! Best regards, The Safestore Team

5/5

Google

Rating only, no written review.

Manu · 16 December 2024 · Safestore Limited Edinburgh

Agent replied · 23 December 2024

Hello Manu, Thank you for taking the time to leave us a 5-star review! Best regards, The Safestore Team

5/5

Google

Excellent service, super helpful staff and spotless facilities.

Roseann · 16 December 2024 · Safestore Limited Edinburgh

Agent replied · 23 December 2024

Dear Roseann, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service and found our staff to be super helpful. Maintaining spotless facilities is a top priority for us, and we're glad it made a positive impression on you. We truly appreciate your kind words and look forward to assisting you with all your storage needs in the future! Best regards, The Safestore Team

5/5

Google

Amazing, helpful service, great discounts and well rounded care, made to feel at ease, listened to. The prices are fair and the service was outstanding so far!

András · 16 December 2024 · Safestore Limited Edinburgh

Agent replied · 23 December 2024

Dear András, Thank you so much for your wonderful review! We're thrilled to hear that you found our service amazing and helpful. It's great to know that our discounts and care made you feel at ease and listened to. We strive to offer fair prices and outstanding service, so your feedback means a lot to us. We look forward to continuing to meet your expectations in the future! Best regards, The Safestore Team

5/5

Google

Amazing service again from Stephen so helpful and accommodating to my changing needs. Thank you so much

Jackie · 12 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear Jackie Lydon, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Stephen and that he was able to accommodate your changing needs so effectively. Providing exceptional service is our top priority. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you once again for choosing Safestore Self Storage. Best regards, Christina. Safestore Self Storage Team

5/5

Google

Great service from all the staff. Would definitely use again

Clive · 12 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear Clive, Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our team and that you would consider using our services again. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service. If you ever need storage solutions in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Christina The Safestore Self Storage Team

5/5

Google

Really positive experience. Sian very helpful and informative.Great service highly recommend

Janet · 12 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear Janet, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sian was able to provide you with helpful and informative service. Your recommendation means a lot to us, and we're delighted to know that you had a great experience with Safestore Self Storage. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Christina. The Safestore Team

5/5

Google

Excellent customer service. Nathan is very humble and dedicated to help and resolve any issues quickly and efficiently. Thanks

Irfan · 12 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Dear Irfan Ibrahim, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent customer service and that Nathan was able to assist you efficiently. Your kind words and perfect rating are greatly appreciated and will be shared with Nathan and the team. At Safestore Self Storage, we strive to provide the best service possible, and feedback like yours motivates us to continue delivering exceptional support to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your feedback. Best regards, Christina. Safestore Self Storage Team

5/5

Google

Fantastic service from Sian and Stephen at Safestore Bolton! They helped from start to finish keeping me updated with all that was required throughout. Easy process with great staff- thanks 👍 …

Colin · 12 December 2024 · Safestore Limited Bolton

Agent replied · 8 January 2025

Subject: Thank You for Your Feedback, Colin! Hi Colin, Thank you so much for taking the time to share your positive experience with us at Safestore Bolton. We are thrilled to hear that Sian and Stephen provided you with fantastic service and made the process easy and seamless for you. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team was able to keep you updated and assist you throughout your experience. We strive to provide the best service possible, and your kind words are a great encouragement to us. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again in the future. Best regards, Christina Safestore Self Storage Team

5/5

Google

Super professional service quickly and honestly I highly recommend!!!

Damian · 11 December 2024 · Safestore Limited Edinburgh

Agent replied · 11 December 2024

Hi Damian, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service to be professional and efficient. Your recommendation means a lot to us. If you ever need storage again, we'll be here to help! Best regards, The Safestore Team

5/5

Google

Safe store swanley has been a life saver. Had storage for 2 weeks and it was faultless. Danny has been a great help throughout.

Connor · 8 December 2024 · Safestore Limited Swanley

Agent replied · 24 December 2024

Dear Connor Jones, Thank you so much for taking the time to share your experience with us at Safestore Swanley. We are thrilled to hear that our services have been a lifesaver for you and that your storage experience was faultless. It's wonderful to know that Danny was able to assist you throughout your time with us. We will be sure to pass along your kind words to him, as feedback like yours is incredibly motivating for our team. If you ever need storage solutions in the future, please don't hesitate to reach out. We would be delighted to assist you again. Best regards, Safestore Self Storage Team

5/5

Google

Rating only, no written review.

Mary · 7 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Dear Mary Rose, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with Safestore Self Storage. Your feedback is greatly appreciated, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Fantastic service from Nick and Debbie when I came to use the DHL service point, thanks guys.

Tom · 7 December 2024 · Safestore Limited Colchester

Agent replied · 11 December 2024

Hi Tom, Thank you so much for your kind words! We're thrilled to hear that Nick and Debbie provided you with fantastic service at our DHL service point. We'll be sure to pass along your appreciation to them. If you need any further assistance, don't hesitate to reach out. Best regards, The Safestore Team

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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