Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

The team at safestore at fort kinnard have regulally gone above and beyond to assist in any way they can, I have had numerous issues with deliverys and collections and they have always been more than helpful in assisting.

Alun Β· 28 November 2025 Β· Safestore Limited Edinburgh

Agent replied Β· 22 November 2024

Dear Alun, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team at Fort Kinnaird has been able to assist you with your deliveries and collections. Going above and beyond for our customers is something we strive for every day, and it's wonderful to know that our efforts have made a positive impact on your experience. If you ever need further assistance, please don't hesitate to reach out. All the best, The Safestore Team

5/5

Google

Rating only, no written review.

Tilly Β· 28 November 2025 Β· Safestore Limited Edinburgh

Agent replied Β· 28 December 2025

Dear Tilly, Thankyou for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Safestore Self Storage. If there's anything else we can do for you, please let us know. Cheers, The Safestore Team

5/5

Google

The service was a great experience

Paschaline Β· 28 November 2025 Β· Safestore Limited Edinburgh

Agent replied Β· 28 December 2025

Hi Paschaline, Thank you for taking the time to leave a review for Safestore in Edinburgh Fort Kinnaird. We are happy to hear that you had a great experience with our service. We look forward to assisting you again in the future. Cheers, The Safestore Team

5/5

Google

I've been using Safestore self Storage in Poole To store everything I need to run my business for over 12 months. Zach and his team are amazing. This facility is run with precision. I wish more businesses had staff that were this helpful. A fully serviced suite of offices, plenty of parking, large loading bays, supplies and spares for storage and packaging, plus help and advice whenever needed. From insurance to short-term additional storage if required. I have never been let down. The team here are always smiling, happy, and friendly. I don't know if this store is a training centre for new employees, but it should be.

James Β· 11 November 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, James, for your wonderful feedback! We're thrilled to hear that Zach and the team have been able to support your business needs so effectively. It's fantastic to know that our facilities and services have met your expectations, and we truly appreciate your kind words.

5/5

Google

Rating only, no written review.

Alan Β· 11 November 2025 Β· Safestore Limited Swanley

5/5

Google

Rating only, no written review.

Jett Β· 11 November 2025 Β· Safestore Limited Swanley

5/5

Google

I have recently used Safestore in Swanley to house some of my furniture and belongings in preparation for moving house. I have been looked after by Mark, who has made the whole procedure very straightforward and transparent. Thank you very much Mark for your assistance 😊 …

Dee Β· 11 November 2025 Β· Safestore Limited Swanley

5/5

Google

Can’t thank Danny and Mark enough, helped me pick the right size room, right insurance and even sold me some packing materials that I didn’t consider. Would highly recommend this safestore, friendly staff, easy access and never that busy! Would use again.

John Β· 10 November 2025 Β· Safestore Limited Swanley

5/5

Google

Been to our lock up today and Mark was extremely helpful! Friendly & knowledgeable!

Libby Β· 8 November 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Libby, for your wonderful feedback! We're delighted to hear that Mark was able to assist you with such friendliness and expertise. We look forward to welcoming you back to Safestore Self Storage in the future.

5/5

Google

Rating only, no written review.

Alex Β· 6 November 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Alex, for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Safestore Self Storage. If there's anything else we can do for you, please let us know.

5/5

Google

Competitive pricing and easy access , Excellent helpful friendly informative staff , both on the phone and at the front desk. A great storage facility , thankyou…

S Β· 29 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, S P, for your wonderful feedback! We're delighted to hear that you found our pricing competitive and our staff both helpful and friendly. It's great to know you had a positive experience with us, and we look forward to continuing to meet your storage needs.

5/5

Google

Had a great experience with Linda....relocating down to Dorset from Berkshire. Storing furniture as either wanting to rent long term or buy. Great unit and plenty of room. Would highly recommend.

Lindsey Β· 22 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Lindsey, for sharing your wonderful experience with us! We're thrilled to hear that Linda was able to assist you during your relocation and that you found our storage unit spacious and accommodating. We truly appreciate your recommendation and wish you all the best with your move to Dorset.

5/5

Google

Quick and easy, lovely staff

Peter Β· 22 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Peter, for your wonderful feedback! We're delighted to hear that you found our service quick and easy and that our staff made a positive impression. We look forward to assisting you again in the future.

5/5

Google

Excellent customer service by Danny today. We were tight for time due to the limitations around our van hire and Danny did everything he could to make check-in as quick and smooth process as possible. Thank you!

Gemma Β· 22 October 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Gemma, for your wonderful feedback! We're delighted to hear that Danny was able to assist you efficiently and make your check-in process smooth. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

We had a fantastic experience with Mark! He was extremely helpful and took the time to understand what we needed before giving thoughtful advice on the best size and type of storage we would need. His knowledge and attention to detail made the whole process so much easier. We really appreciate all of Mark’s guidance, highly recommended!

Amy Β· 22 October 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Amy, for sharing your wonderful experience with us! We're delighted to hear that Mark was able to assist you so effectively and make the process smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future.

5/5

Google

Rating only, no written review.

Rick Β· 15 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Rick, for your fantastic 5-star review! We're delighted to hear that you had a great experience with us at Safestore Self Storage. If there's anything else we can do for you, please let us know.

5/5

Google

Rating only, no written review.

Vincent Β· 15 October 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Vincent, for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Safestore Self Storage. If there's anything else we can do for you, please let us know.

1/5

Google

Rating only, no written review.

Rini Β· 13 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Rini, for sharing your feedback with us but we have no idea if you are or were a customer with us as have no record of you ever storing with us or even communicating. Could you let us know why you rated us just 1*?

5/5

Google

The job i do is all about Customer Care, I went to Safestore late on a Thursday afternoon. I was stressed and didn't have all relevant information that was needed. Yet Rosie who was dealing with me, listened to the situation I was in and what I was wanting to achieve, even took on board how thick I am when it comes to technology, Rosie was amazing, stayed calm, gave me all the help I needed in abundance. Sometimes all you need is the right attitude in the job you do, Rosie had this. My thanks to her and Safestore

STEVE Β· 13 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Steve, for sharing your experience with us. We're delighted to hear that Rosie was able to assist you with such care and understanding. Your kind words mean a lot to us, and we'll be sure to pass along your thanks to Rosie.

5/5

Google

Came in today, was served by the wonderful Linda! Thank you for your help today, definitely thought the process was going to be much harder than that. She took the time to show me round several units, until we found the right one! Thank you for all your help, now all I have to do is move 😁😁 …

Maddy Β· 13 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you, Maddy, for your kind words and fantastic review! We're delighted to hear that Linda made your experience smooth and enjoyable. Best of luck with your move, and feel free to visit us anytime you need assistance!

5/5

Google

The staff were very friendly and cooperative. Linda was especially helpful at all times. She was very pleasant and helped with any queries we had. She is a credit to your team. We also dealt with Rosie and Zak and they are all a credit to your company, well mannered and polite.The team were very knowledgable about what we had to do and helped us through the proceedure. We would definitely use Safestore again. Thank you very much.

Peter Β· 13 October 2025 Β· Safestore Limited Bournemouth

Agent replied Β· 12 November 2025

Thank you very much, Peter, for your wonderful and thoughtful feedback. We are truly delighted to hear that Linda, Rosie, and Zak provided you with such a positive and memorable experience during your visit. It's fantastic to know that our dedicated team made your time with us smooth and enjoyable, ensuring that every aspect of your stay was catered to with care and attention. We sincerely look forward to welcoming you back to Safestore in the future for another great experience, where we hope to create even more lasting memories for you.

5/5

Google

Fantastic storage - I've been so impressed with the storage and the helpful staff who have been able to answer all our questions despite how complicated the situation has been!

Mariann Β· 13 October 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Mariann, for your wonderful feedback! We're thrilled to hear that our storage and staff have met your expectations and were able to assist with your situation. We truly appreciate your kind words and look forward to continuing to serve you.

5/5

Google

Very helpful staff.

Nicola Β· 13 October 2025 Β· Safestore Limited Swanley

Agent replied Β· 12 November 2025

Thank you, Nicola, for your wonderful feedback! We're delighted to hear that our staff were very helpful during your visit. We look forward to welcoming you back to Safestore Self Storage in the future.

5/5

Google

Absolutely wonderful staff!!! Junaid and Barbara’s are always helpful, and will go out their way to make things easier… they are always pleasant, and have a smile on their faces. They have a very positive attitude. Thanks for your service guys!!

MA7860 Β· 10 September 2025 Β· Safestore Limited Bolton

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Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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