Trusted Agent profile
★★★★★
1,959 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.
Safestore Limited's six offices, most reviewed first. Each has its own page.
Showing 1,958 reviews on Google only. Show every review
5/5
GoogleOutstanding place to deal with Nothing to much for them Customer service excellent Will be using again and again
Thank you, David, for your wonderful feedback! We're thrilled to hear that you found our customer service excellent and that you'll be using our services again. We look forward to welcoming you back to Safestore Self Storage.
5/5
GoogleExcellent service , definitely recommend
Thank you, Susan, for your wonderful review! We're thrilled to hear that you had an excellent experience with us and would recommend our service. Thank you for choosing Safestore
5/5
GoogleRating only, no written review.
Hi Jac Petrie, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.
5/5
GoogleBlair and Jackie helped so much with my DHL questions couldn't find a fault with them. Highly recommended.
Hi Brian, thank you for your wonderful feedback! We're delighted to hear that Blair and Jackie were able to assist you with your DHL questions. Your recommendation means a lot to us, and we look forward to serving you again in the future. … More
5/5
GoogleHighly recommend Safestore at Fort Kinnaird. Moving house is stressful enough and I tried to organise my storage online but it was not big enough. The team were amazing and showed me different options until I found the correct size. Good …
Dear Caroline, Thank you for taking the time to share your wonderful feedback with us! We're delighted to hear that our team at Fort Kinnaird was able to assist you in finding … More
5/5
GoogleGreat service
Hi Laura, Thank you for taking the time leave a review. We're thrilled to hear that you had a great experience with our service. If you need anything else, we're here to … More
5/5
GoogleRating only, no written review.
Hi Ryan Rogers, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
5/5
GoogleBlair and Jackie are brilliant couldn’t fault them one bit, many thanks again!
Thank you so much Vi for your wonderful feedback! We're thrilled to hear that Blair and Jackie provided you with excellent service. We truly appreciate your kind words and thank you for choosing Safestore
5/5
GoogleLook out for Safestore!
Thank you Joanne for your 5 star review and you can always find a Safestore. Thank you for choosing Safestore
1/5
GoogleHad to edit my original 5 star review. Came here to use the DHL drop off service, and while the gentleman who assisted me was very polite and helpful, he filled out the waybill paperwork completely incorrectly, resulting in DHL trying to …
Dear Camilla, I am sorry to hear that your experience with our DHL express point drop off was not a positive one. We are partner of DHL, but do not work for them and try to … More
5/5
GoogleRating only, no written review.
Hi Michael Glass, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
5/5
GoogleSuch helpful staff. Always very friendly and can’t do enough for you. I can’t recommend Mike & Chloe enough they are on hand to make sure everything runs smoothly. Thank you for all of your help.
Thank you, Jodie, for your wonderful feedback! We're thrilled to hear that Mike and Chloe have made your experience with us so positive. Your recommendation means a lot to us, and we're here to help whenever you need.
5/5
GoogleAbsolutely stellar, dropped off a DHL package and Chloe and Faith basically did everything for me, was in and out in about 5 minutes.👍 …
Thank you, Leon, for your fantastic review! We're thrilled to hear that Chloe and Faith made your experience quick and easy. We look forward to welcoming you back in the future!
5/5
GoogleQuality service, brilliant staff!
Thank you, Leyton, for your wonderful feedback! We're thrilled to hear that you found our service and staff brilliant. We look forward to continuing to meet your storage needs.
5/5
GoogleI wasn't renting a unit, but dropping off a DHL parcel for pickup. I wasn't sure what to do, it was new to me, but Faith helped me through it. She was polite, helpful and friendly. Her customer service was first class!
Thank you, Alan, for sharing your experience with us. We're delighted to hear that Faith provided you with excellent service while assisting with your DHL parcel. Your kind words are greatly appreciated, and we'll be sure to pass them along to her.
5/5
GoogleVery easy and help full in store , explained the process and costs very well
5/5
GoogleZach in the store was really helpful and friendly the sign up process easy and quick. Over great process.
5/5
GoogleAbsolutely brilliant storage facility! The service is truly outstanding, friendly, fast, and incredibly helpful. Everything is clearly explained, the units are in perfect condition, and access is super convenient. If you’re looking for storage with top-tier customer care, this is the place. I wouldn’t hesitate to use them again.
5/5
GoogleWe have been working with Safestore since March 2024. We have never met or worked with such a friendly Team. Nick, Jo and Oli are simply the best. Keep up the great work Team.
5/5
GoogleJo.... thank you so much for your help and assistance. Having never used storage before you made this process a breeze. If we ever need it again, I know who to ask for. Thank you 😊 …
5/5
GoogleGreat storage facility with amazing staff. Both Zach and Linda were amazingly helpful in setting up the storage rental and handover of the unit.
5/5
Googlehad the best time with Ollie & Nick, Ollie was helpful over the phone with my quotes and getting me what I need, nick was so welcoming when I came to finalize the unit! They’re so friendly and welcoming making my whole process so much easier! I appetite you guys!
5/5
GoogleVery helpful staff good location and very fair price
5/5
GoogleVery helpful, very good for price matching, will answer everything that you need to know! Will allow you to look at the sizes of the rooms
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Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.
The six Safestore Limited offices, by town:
