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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Today, my wife and I sent a big parcel to our relatives living 5000 miles away. Zach is a fantastic staff, very friendly, helpful, quick and smiley. He gave us all the necessary information and did the job brilliantly. Thank you Zach.

Win · 2 April 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Win, for sharing your experience with us. We're delighted to hear that Zach provided such excellent service and made your parcel sending process smooth and pleasant. We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

I've used safestore burnley on a number of occasions for numerous reasons throughout the years and mike has always done his utmost to look after me

Haroon · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Haroon, for your kind words and for being a loyal customer over the years. We're thrilled to hear that Mike has consistently provided you with excellent service. We look forward to continuing to meet your storage needs in the future.

5/5

Google

Brilliant customer service . Manager on site was helpful and polite . Top bloke

Jacob · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Jacob, for your wonderful feedback! We're delighted to hear that our manager provided you with helpful and polite service. We look forward to welcoming you back in the future.

5/5

Google

Great experience with this self-storage facility. The manager was especially friendly and attentive, making everything simple and stress-free from the start. The site is clean, secure, and easy to access, and I felt confident leaving my belongings there. Pricing was fair and transparent, and the whole process was quick and straightforward. Highly recommend for anyone needing reliable storage, excellent service all around!

Rhys · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Rhys, for sharing your wonderful experience with us! We're delighted to hear that our manager and team made your storage process simple and stress-free. Your recommendation means a lot, and we're thrilled to know you found our facility clean, secure, and accessible.

5/5

Google

A great place to store my meat

Daniel · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Daniel, for your fantastic review! We're delighted to hear that you find our facility a great place for your storage needs. We look forward to continuing to provide you with excellent service.

5/5

Google

Rating only, no written review.

N · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you N Bello for posting your positive review. Our team here at Safestore Self Storage is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you.

5/5

Google

I had a great experience using self storage. The facility was clean, secure, and easy to access whenever I needed. Staff were helpful and the whole process was straightforward from start to finish. Would definitely use again and recommend to others.

Benjamin · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Benjamin, for sharing your wonderful experience with us! We're delighted to hear that you found our facility clean, secure, and accessible, and that our staff were able to assist you effectively. We look forward to welcoming you back in the future and appreciate your recommendation.

5/5

Google

Amazing service from Burnley Safestore, always goes above and beyond with my deliveries. Would definitely recommend this Safestore

Alex · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Alex, for your wonderful feedback! We're thrilled to hear that the Burnley Safestore team has been able to exceed your expectations with your deliveries. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service.

5/5

Google

This was my first time using a storage company, and I honestly couldn’t have asked for a better experience. From the moment I walked in to Safestore in Burnley the staff were incredibly welcoming and friendly, which immediately put me at ease. They took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident about the whole process. Nothing felt rushed, and their helpful attitude really stood out. The facility itself was clean, secure, and well-organized, which gave me peace of mind about leaving my belongings there. Overall, the excellent customer service made what could have been a stressful experience feel simple and straightforward. I’d highly recommend them to anyone, especially if it’s your first time using storage. Thank you for making it such a positive experience

Elisha · 2 April 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Elisha, for sharing your wonderful experience with us at Safestore Burnley. We're delighted to hear that our team made you feel at ease and that our facility met your expectations. Your recommendation means a lot to us, and we're thrilled to have made your first storage experience a positive one.

5/5

Google

professional, friendly service. Help with everything

Sylwia · 26 March 2026 · Safestore Limited Edinburgh

Agent replied · 16 April 2026

Dear Sylwia, Thank you for your wonderful review! We're delighted to hear that you found our service professional and friendly. It's great to know we could assist you with everything you needed. All the best, The Safestore Team

5/5

Google

I recently used Safestore Poole for a work-related storage need and had a great experience. The team were consistently helpful and made navigating my employer’s unique financial processes much easier. …

Ocean · 26 March 2026 · Safestore Limited Bournemouth

5/5

Google

All as expected. Very friendly staff. Storage looks great. Highly recommended.

Marcin · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Marcin, for your wonderful feedback! We're delighted to hear that our team made a positive impression and that you're pleased with our storage facilities. Your recommendation means a lot to us.

5/5

Google

Great customer service and was extremely helpful.

Matthew · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Matthew, for your wonderful feedback! We're thrilled to hear that our team provided you with great customer service and assistance. We look forward to continuing to meet your storage needs at Safestore Self Storage Poole.

5/5

Google

It was amazing

Alicia · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Alicia, for your wonderful feedback! We're thrilled to hear that you had an amazing experience with us at Safestore Self Storage Poole. If you ever need storage again, we'd be delighted to assist you.

5/5

Google

Friendly helpful and happy people.

Jay · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Jay, for your wonderful review! We're delighted to hear that our team at Safestore Self Storage Poole made your experience a positive one. We look forward to assisting you again in the future.

5/5

Google

What a great team and location ! We took our time and looked at options for our long term storage requirements……and we chose exactly the right place. Friendly, really helpful and welcoming; explained all the options to try to make the …

Robert · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Robert, for your wonderful feedback! We're delighted to hear that our team and facilities met your long-term storage needs and helped make the process stress-free. It's great to know that storage is one less thing for you to worry about, and we're here if you need anything else.

5/5

Google

Amazing service from Rosie, efficient , friendly clear welcoming smiling Worth coming all that way to be served by her !

Andrea · 26 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Andrea, for your wonderful feedback! We're thrilled to hear that Rosie made your experience so positive and welcoming. We look forward to serving you again in the future.

5/5

Google

Rating only, no written review.

Jordon · 26 March 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Hi Jordon Swales, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.

5/5

Google

All the words in the world wont even explain what experience ive had whilst having the unit with Safestore in padiham/burnley. The management and staff have been outstanding from day 1. The staff are extremely helpfull, will go above and …

Tracy · 26 March 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Tracy, for your wonderful feedback! We're thrilled to hear about your positive experience with our team at Padiham/Burnley. Mike, Chloe, and the rest of the staff will be delighted to know they made such a great impression.

5/5

Google

Great team at Safestore Burnley, really helpful and friendly, thank you again

Simon · 26 March 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Thank you, Simon, for your wonderful feedback! We're delighted to hear that our team at Safestore Burnley was helpful and friendly during your visit. We look forward to assisting you again in the future.

5/5

Google

Amazing customer service. Rosie was the best Helped me chose the best size of locker, negotiated a great deal for first year’s storage and were very patient while I organised transportation to finally move …

Jo · 19 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Jo, for your wonderful feedback! We're thrilled to hear that Rosie provided you with such excellent service and helped make your storage experience smooth and efficient. We look forward to continuing to meet your storage needs.

5/5

Google

Good introduction so far!! Zack excellent on front desk

Caroline · 19 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Caroline, for your wonderful feedback! We're delighted to hear that Zack made a great impression at the front desk. We look forward to continuing to provide you with excellent service.

5/5

Google

Rosie and Linda were an absolute pleasure to speak with and were so helpful.

Sharon · 19 March 2026 · Safestore Limited Bournemouth

Agent replied · 16 April 2026

Thank you, Sharon, for your wonderful feedback! We're delighted to hear that Rosie and Linda made your experience so pleasant and helpful. We look forward to assisting you again in the future.

5/5

Google

Rating only, no written review.

Mick · 19 March 2026 · Safestore Limited Hapton

Agent replied · 16 April 2026

Hi mick salter, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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