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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Stephen and Tonya were very helpful

Allan Β· 9 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Allan, for your wonderful feedback! We're delighted to hear that Stephen and Tonya were able to assist you so well. We look forward to serving you again in the future.

5/5

Google

Great customer service from Ahlame🀍 …

HAJAR Β· 9 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Hajar, for your wonderful feedback! We're delighted to hear that Ahlame provided you with great customer service. We look forward to continuing to meet your storage needs.

5/5

Google

Excellent service

Rishita Β· 9 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Rishita, for your wonderful feedback! We're thrilled to hear that you found our service excellent. If you ever need storage again, we'd be delighted to assist you.

5/5

Google

Good customer service

Thomas Β· 9 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Thomas, for your wonderful review! We're delighted to hear that you had a great experience with our customer service. We look forward to welcoming you back whenever you need us.

5/5

Google

Brilliant service. Laid out the exact prices and how we’re saving. Check all prices for units we required. Amazing services.

Ash Β· 9 April 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 16 April 2026

Thank you, Ash, for your wonderful review! We're thrilled to hear that you found our service and pricing clear and helpful. We look forward to assisting you again in the future.

5/5

Google

Fabulous experience - Lu was fabulous answering all our questions and provided us with the items we needed to move big furniture, so glad we picked Safespace. Thank you 🫢🏼 …

Naomi Β· 9 April 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 16 April 2026

Thank you, Naomi, for your wonderful review! We're thrilled to hear that Lu was able to assist you effectively and that you had a fabulous experience with us. We're glad you chose Safestore for your storage needs.

5/5

Google

Rating only, no written review.

Louise Β· 9 April 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 16 April 2026

Thank you Louise Pinner for posting your positive review. Our team here at Safestore Self Storage Poole is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you.

5/5

Google

I changed my pick up parcel store because of bad customer service to this one and was over the moon to meet Linda who helped me find my parcel and showing me how to find future ones. Nothing was to much for her . Her customer service skills are brilliant and I look forward to picking up my future parcels from this site.

Peter Β· 9 April 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 16 April 2026

Thank you, Peter, for sharing your experience with us. We're thrilled to hear that Linda provided such excellent service and made your visit enjoyable. We look forward to welcoming you back for your future parcel pickups!

5/5

Google

Linda was so helpful setting us up with our locker and was so patient with me. She was friendly and very efficient and happily showed us different units. This is the 2nd time we have used them. Thank you. Claire Barton

CP Β· 9 April 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 16 April 2026

Dear Claire Barton, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Zac was able to assist you efficiently and with friendliness while setting up your locker. Your positive feedback is greatly appreciated and will be shared with Zac and the rest of our team. At Safestore Self Storage, we strive to provide excellent customer service, and it is always rewarding to hear when we have succeeded. If you have any further needs or questions, please do not hesitate to reach out to us. Thank you once again for your kind words and for choosing Safestore Self Storage. Best regards, The Safestore Self Storage Team

5/5

Google

Use this place as a pick up and drop off point, staff always friendly and willing to help with any difficulties, if I was looking for some private storage I would definitely use this placeπŸ‘ …

Trevor Β· 9 April 2026 Β· Safestore Limited Hapton

Agent replied Β· 16 April 2026

Thank you, Trevor, for your wonderful feedback! We're delighted to hear that our team has been friendly and helpful during your visits. We look forward to assisting you with any future storage needs.

5/5

Google

A really positive experience from start to finish at the Burnley branch. Michael helped pick the right size of storage I needed, and it was perfect. Facilities available on site made the moving process quite easy. On the final day, Faith made it easy for closing the account and was on my way in no time. Would recommend this branch for storage needs

Philip Β· 9 April 2026 Β· Safestore Limited Hapton

Agent replied Β· 16 April 2026

Thank you, Philip, for sharing your wonderful experience at our Burnley branch. We're delighted to hear that Michael and Faith were able to assist you so effectively and that our facilities met your needs. Your recommendation means a lot to us!

5/5

Google

Friendly and helpful staff

Peter Β· 2 April 2026 Β· Safestore Limited Edinburgh

Agent replied Β· 16 April 2026

Hi Peter, Thank you for your wonderful review! We are delighted to hear that our staff made a positive impression. We hope we can continue to assist you with all your self storage needs! All the best, The Safestore Team

5/5

Google

Rating only, no written review.

Joann Β· 2 April 2026 Β· Safestore Limited Edinburgh

Agent replied Β· 16 April 2026

Hi Joann, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

Rating only, no written review.

Matt Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Hi Matt Red, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.

5/5

Google

Great service, helpful staff, good variety of sizes of units

Sally Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Sally, for your wonderful review! We're delighted to hear that you found our service and staff helpful, and that our variety of unit sizes met your needs. We look forward to assisting you again in the future!

5/5

Google

Mark was great 10/10 service

Ben Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Ben, for your wonderful feedback! We're thrilled to hear that Mark provided you with excellent service. We look forward to serving you again in the future.

5/5

Google

Very helpful and polite, great service.

Antony Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Antony, for your wonderful feedback! We're thrilled to hear that you found our service helpful and polite. Your satisfaction is our priority, and we look forward to assisting you again in the future.

4/5

Google

Visited Safestore in Swanley recently, and Nigel was so friendly and helpful that I will definately be returning to book a Storage Unit when my move date is confirmed.

Karina Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Karina, for sharing your experience with us. We're delighted to hear that Nigel made such a positive impression during your visit. We look forward to welcoming you back when you're ready to book your storage unit.

5/5

Google

Very efficient

Lucy Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Lucy, for your wonderful feedback! We're delighted to hear that you found our service very efficient. We look forward to continuing to meet your storage needs.

5/5

Google

Mark, Danny and Nigel always helpful and prompt in reporting deliveries. Couldn't ask for a better team

Alexander Β· 2 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 16 April 2026

Thank you, Alexander, for your wonderful feedback! We're thrilled to hear that Mark, Danny, and Nigel have been so helpful and prompt with your deliveries. We appreciate your kind words and look forward to continuing to provide you with excellent service.

5/5

Google

Best storage service, ideal location and very friendly staff.

Galang Β· 2 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Galang, for your wonderful review! We're thrilled to hear that you found our location ideal and our staff friendly. We look forward to continuing to provide you with excellent service.

5/5

Google

Fab team here, safe storage unit, will use again!! Recommended :)

J Β· 2 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, J S, for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and felt confident in the safety of our storage units. We look forward to welcoming you back in the future!

5/5

Google

Friendly staff

Jack Β· 2 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Jack, for your wonderful feedback! We're delighted to hear that our team made a positive impression. If there's anything else we can do for you, please let us know.

5/5

Google

Good service

Cam Β· 2 April 2026 Β· Safestore Limited Bolton

Agent replied Β· 16 April 2026

Thank you, Cam, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service. We look forward to assisting you again in the future.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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