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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Excellent storage unit customer service outstanding would use again Darren Gilberthorpe

Lisa Β· 13 July 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Darren, for your wonderful feedback! We're thrilled to hear that you found our customer service outstanding and that you would choose us again. We look forward to welcoming you back to Safestore Self Storage Poole in the future.

5/5

Google

From start to finish the customer service was excellent. Special shout out to Linda safestore in Poole who always went above and beyond to help whatever the enquiry. If we ever need storage again in the future we will be sure to come back to you guys. Thankyou

Charlie Β· 13 July 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Charlie, for your wonderful feedback! We're thrilled to hear about your excellent experience and that Linda made such a positive impact. We look forward to welcoming you back whenever you need storage again.

5/5

Google

Easy and friendly check in with first class facilities and Zach was very helpful.

Paula Β· 13 July 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Paula, for your wonderful feedback! We're delighted to hear that you found our check-in process easy and our facilities first class. We look forward to continuing to meet your storage needs.

5/5

Google

great service i wanted the wallisdown store unit for just 1 month the Irish lady who showed me the unit quickly changed the unit as I couldn't turn my mobility scooter into it she was brilliant then when I finished handing the unit back was quick and easy to so very happy with everything ftom start to finish

Gary Β· 13 July 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Gary, for sharing your positive experience with us. We're delighted to hear that our team, especially the staff member who assisted you, was able to accommodate your needs so effectively. We look forward to welcoming you back whenever you need storage again.

5/5

Google

Rosie helped me buy some storage today and was so helpful and kind. Thank you for making it a good experience for me and my dad.

Aimxs Β· 13 July 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you so much for your kind words! We're delighted to hear that Rosie made your experience a positive one for both you and your dad. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Excellent service from Safestore Swanley. Great support from Mark and Trasey, they were very helpful showing me around the building and the processes. Very welcoming and recommended.

Paul Β· 11 July 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Paul, for your wonderful feedback! We're delighted to hear that Mark and Trasey provided you with excellent service and support at Safestore Swanley. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

5/5

Google

Rating only, no written review.

Mark Β· 11 July 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Hi Mark Halford, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

I'm satisfied! Thank you very much!πŸ‘πŸ€ …

Georgi Β· 11 July 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Georgi, for your wonderful feedback! We're delighted to hear that you're satisfied with our service. Your support means a lot to us!

5/5

Google

Friendly helpful staff , any issues always happy to help in any way possible..

Mark Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Mark, for your wonderful feedback! We're delighted to hear that our team has been friendly and helpful, and we're always here to assist you with any needs. We truly appreciate your support and look forward to continuing to serve you.

5/5

Google

Great help and service Makes a stressful time much easier

Gareth Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Gareth, for your wonderful feedback! We're delighted to hear that our service made things easier for you during a stressful time. Your kind words mean a lot to us, and we're here whenever you need us.

5/5

Google

Great service from Mike today and gave me a good deal on storage, I would recommend

Andy Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Mike provided you with great service and a good deal on storage. Your recommendation means a lot to us.

5/5

Google

Just been in to the Burnley store and Mike was very professional and took the time to understand my needs and sorted me with a great storage unit and a great price

James Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, James, for your wonderful review! We're delighted to hear that Mike provided you with excellent service and found the perfect storage solution for you. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Mike is ur guy if ur in need of a storage unit, real friendly guy goes above and beyond to help, highly recommended

Zoe Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Zoe, for your wonderful feedback! We're thrilled to hear that Mike provided such exceptional service and made your experience with us a positive one. We truly appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

Been using this store for 8 years now to collect stock from RICO. Michael and his team are always welcoming and helpful.

James Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, James, for your kind words and for being a loyal customer for 8 years. We're delighted to hear that Michael and his team have consistently provided you with a welcoming and helpful experience. We look forward to continuing to support your storage needs.

5/5

Google

My experience at Self Storage was great. The customer service is top-notch and the staff are very helpful. Due to their efforts, the entire process was very expedient for me.

Ricmoy Β· 20 June 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Ricmoy, for sharing your wonderful experience with us! We're thrilled to hear that our team provided top-notch service and made the process smooth for you. We look forward to assisting you again in the future.

5/5

Google

We have been in regular contact with Linda at Safestore Bournemouth for a few months now due to uncertainty of house move to Portugal. She has been amazing, keeping in touch and helping through the process of renting one of your units. I cannot recommend your Bournemouth branch enough. Thank you.

Steve Β· 13 June 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Steve, for your wonderful feedback and for highlighting Linda's exceptional service. We're thrilled to hear that she has been so helpful during your house move process. Your recommendation means a lot to us, and we're here to support you whenever you need.

5/5

Google

Rosie was super friendly and the units are very easy to access and a very nice price

Charli Β· 13 June 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Charli, for your wonderful feedback! We're thrilled to hear that Rosie provided you with friendly service and that you found our units easy to access and well-priced. We look forward to continuing to meet your storage needs.

5/5

Google

Used this before and highly recommended it. Staff friendly too. Going to use again.

Hazel Β· 13 June 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Hazel, for your wonderful review and for recommending us! We're delighted to hear that you found our staff friendly and that you're planning to use our services again. We look forward to welcoming you back at Safestore Self Storage Poole.

5/5

Google

Great service. Staff very helpful at all stages of the process

Lynne Β· 13 June 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Lynne, for your wonderful feedback! We're delighted to hear that our team was helpful throughout your experience with us. We look forward to continuing to meet your storage needs.

5/5

Google

Rating only, no written review.

Dada Β· 13 June 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Hi Dada Adedayo, thanks for the top rating for our self storage facility at Safestore Self Storage Poole. Thanks for choosing Safestore. Kind regards.

5/5

Google

Danny is the best! We were running slightly late for closing time after getting in stuck in local traffic and he was so accommodating and made sure we were still able to store our belongings, and helped make it so we were in and out as smoothly as possible. Thank you Danny! Highly recommend this company.

Laura Β· 11 June 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Laura, for your wonderful feedback! We're delighted to hear that Danny was able to assist you so effectively and make your experience smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future.

5/5

Google

Rating only, no written review.

Roland Β· 11 June 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thanks Roland Alekperov for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.

5/5

Google

The best storage unit going fair priced Expect customer service

Michelle Β· 20 May 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Michelle, for your wonderful review! We're thrilled to hear that you find our storage units fairly priced and appreciate our customer service. Your feedback means a lot to us, and we're delighted to have met your expectations.

5/5

Google

Amazing place! Excellent service from Mike, Chloe and Faith. Got a great price and moved in straight away. Would highly recommended to others.

Laura Β· 20 May 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Laura, for your wonderful feedback! We're thrilled to hear that Mike, Chloe, and Faith provided you with excellent service and that you found our pricing satisfactory. We truly appreciate your recommendation and look forward to serving you again in the future.

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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