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5/5
GoogleExcellent storage unit customer service outstanding would use again
Darren Gilberthorpe
Lisa Β· 13 July 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Darren, for your wonderful feedback! We're thrilled to hear that you found our customer service outstanding and that you would choose us again. We look forward to welcoming you back to Safestore Self Storage Poole in the future.
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5/5
GoogleFrom start to finish the customer service was excellent. Special shout out to Linda safestore in Poole who always went above and beyond to help whatever the enquiry. If we ever need storage again in the future we will be sure to come back to you guys. Thankyou
Charlie Β· 13 July 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Charlie, for your wonderful feedback! We're thrilled to hear about your excellent experience and that Linda made such a positive impact. We look forward to welcoming you back whenever you need storage again.
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5/5
GoogleEasy and friendly check in with first class facilities and Zach was very helpful.
Paula Β· 13 July 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Paula, for your wonderful feedback! We're delighted to hear that you found our check-in process easy and our facilities first class. We look forward to continuing to meet your storage needs.
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5/5
Googlegreat service i wanted the wallisdown store unit for just 1 month the Irish lady who showed me the unit quickly changed the unit as I couldn't turn my mobility scooter into it she was brilliant then when I finished handing the unit back was quick and easy to so very happy with everything ftom start to finish
Gary Β· 13 July 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Gary, for sharing your positive experience with us. We're delighted to hear that our team, especially the staff member who assisted you, was able to accommodate your needs so effectively. We look forward to welcoming you back whenever you need storage again.
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5/5
GoogleRosie helped me buy some storage today and was so helpful and kind. Thank you for making it a good experience for me and my dad.
Aimxs Β· 13 July 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you so much for your kind words! We're delighted to hear that Rosie made your experience a positive one for both you and your dad. We appreciate your feedback and look forward to assisting you again in the future.
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5/5
GoogleExcellent service from Safestore Swanley. Great support from Mark and Trasey, they were very helpful showing me around the building and the processes. Very welcoming and recommended.
Paul Β· 11 July 2026 Β· Safestore Limited Swanley
Agent replied Β· 11 October 2026
Thank you, Paul, for your wonderful feedback! We're delighted to hear that Mark and Trasey provided you with excellent service and support at Safestore Swanley. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
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5/5
GoogleRating only, no written review.
Mark Β· 11 July 2026 Β· Safestore Limited Swanley
Agent replied Β· 11 October 2026
Hi Mark Halford, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
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5/5
GoogleI'm satisfied!
Thank you very much!ππ β¦
Georgi Β· 11 July 2026 Β· Safestore Limited Swanley
Agent replied Β· 11 October 2026
Thank you, Georgi, for your wonderful feedback! We're delighted to hear that you're satisfied with our service. Your support means a lot to us!
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5/5
GoogleFriendly helpful staff , any issues always happy to help in any way possible..
Mark Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Mark, for your wonderful feedback! We're delighted to hear that our team has been friendly and helpful, and we're always here to assist you with any needs. We truly appreciate your support and look forward to continuing to serve you.
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5/5
GoogleGreat help and service
Makes a stressful time much easier
Gareth Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Gareth, for your wonderful feedback! We're delighted to hear that our service made things easier for you during a stressful time. Your kind words mean a lot to us, and we're here whenever you need us.
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5/5
GoogleGreat service from Mike today and gave me a good deal on storage, I would recommend
Andy Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Mike provided you with great service and a good deal on storage. Your recommendation means a lot to us.
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5/5
GoogleJust been in to the Burnley store and Mike was very professional and took the time to understand my needs and sorted me with a great storage unit and a great price
James Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, James, for your wonderful review! We're delighted to hear that Mike provided you with excellent service and found the perfect storage solution for you. We appreciate your feedback and look forward to assisting you again in the future.
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5/5
GoogleMike is ur guy if ur in need of a storage unit, real friendly guy goes above and beyond to help, highly recommended
Zoe Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Zoe, for your wonderful feedback! We're thrilled to hear that Mike provided such exceptional service and made your experience with us a positive one. We truly appreciate your recommendation and look forward to assisting you again in the future.
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5/5
GoogleBeen using this store for 8 years now to collect stock from RICO. Michael and his team are always welcoming and helpful.
James Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, James, for your kind words and for being a loyal customer for 8 years. We're delighted to hear that Michael and his team have consistently provided you with a welcoming and helpful experience. We look forward to continuing to support your storage needs.
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5/5
GoogleMy experience at Self Storage was great. The customer service is top-notch and the staff are very helpful. Due to their efforts, the entire process was very expedient for me.
Ricmoy Β· 20 June 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Ricmoy, for sharing your wonderful experience with us! We're thrilled to hear that our team provided top-notch service and made the process smooth for you. We look forward to assisting you again in the future.
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5/5
GoogleWe have been in regular contact with Linda at Safestore Bournemouth for a few months now due to uncertainty of house move to Portugal. She has been amazing, keeping in touch and helping through the process of renting one of your units. I cannot recommend your Bournemouth branch enough. Thank you.
Steve Β· 13 June 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Steve, for your wonderful feedback and for highlighting Linda's exceptional service. We're thrilled to hear that she has been so helpful during your house move process. Your recommendation means a lot to us, and we're here to support you whenever you need.
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5/5
GoogleRosie was super friendly and the units are very easy to access and a very nice price
Charli Β· 13 June 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Charli, for your wonderful feedback! We're thrilled to hear that Rosie provided you with friendly service and that you found our units easy to access and well-priced. We look forward to continuing to meet your storage needs.
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5/5
GoogleUsed this before and highly recommended it. Staff friendly too. Going to use again.
Hazel Β· 13 June 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Hazel, for your wonderful review and for recommending us! We're delighted to hear that you found our staff friendly and that you're planning to use our services again. We look forward to welcoming you back at Safestore Self Storage Poole.
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5/5
GoogleGreat service. Staff very helpful at all stages of the process
Lynne Β· 13 June 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Thank you, Lynne, for your wonderful feedback! We're delighted to hear that our team was helpful throughout your experience with us. We look forward to continuing to meet your storage needs.
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5/5
GoogleRating only, no written review.
Dada Β· 13 June 2026 Β· Safestore Limited Bournemouth
Agent replied Β· 13 October 2026
Hi Dada Adedayo, thanks for the top rating for our self storage facility at Safestore Self Storage Poole. Thanks for choosing Safestore. Kind regards.
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5/5
GoogleDanny is the best! We were running slightly late for closing time after getting in stuck in local traffic and he was so accommodating and made sure we were still able to store our belongings, and helped make it so we were in and out as smoothly as possible. Thank you Danny! Highly recommend this company.
Laura Β· 11 June 2026 Β· Safestore Limited Swanley
Agent replied Β· 11 October 2026
Thank you, Laura, for your wonderful feedback! We're delighted to hear that Danny was able to assist you so effectively and make your experience smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future.
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5/5
GoogleRating only, no written review.
Roland Β· 11 June 2026 Β· Safestore Limited Swanley
Agent replied Β· 11 October 2026
Thanks Roland Alekperov for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.
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5/5
GoogleThe best storage unit going fair priced
Expect customer service
Michelle Β· 20 May 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Michelle, for your wonderful review! We're thrilled to hear that you find our storage units fairly priced and appreciate our customer service. Your feedback means a lot to us, and we're delighted to have met your expectations.
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5/5
GoogleAmazing place! Excellent service from Mike, Chloe and Faith. Got a great price and moved in straight away. Would highly recommended to others.
Laura Β· 20 May 2026 Β· Safestore Limited Hapton
Agent replied Β· 20 October 2026
Thank you, Laura, for your wonderful feedback! We're thrilled to hear that Mike, Chloe, and Faith provided you with excellent service and that you found our pricing satisfactory. We truly appreciate your recommendation and look forward to serving you again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.