Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Eric · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Hi Eric Nkweti, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

Mark was extremely helpful, Friendly, informative and professional

Rig · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, Rig, for your wonderful feedback! We're thrilled to hear that Mark provided you with such helpful and professional service. We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

Amazing service from Mark who helped me everything from start to finish of an overwhelming task. Highly recommended.

Lou · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, Lou, for your wonderful feedback! We're thrilled to hear that Mark was able to assist you throughout your storage journey. Your recommendation means a lot to us, and we're here whenever you need us.

5/5

Google

As an engineer I use Safestore Swanley as my Rico Pudo. The staff here are amazing and very helpful, sorting all engineers’ packages together and assisting with any problems that arise.

Matt · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, Matt, for your wonderful feedback! We're thrilled to hear that our Swanley team has been so helpful and accommodating with your packages. We look forward to continuing to support you with your storage needs.

5/5

Google

I had a great experience with Mark at SafeStore. He was friendly, professional, and incredibly helpful throughout the whole process. He took the time to answer all my questions, explained everything clearly, would definitely recommend.

Vinny · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, Vinny, for sharing your wonderful experience with us! We're delighted to hear that Mark provided you with such friendly and professional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

5/5

Google

As a customer for many years at this site, the staff have always been very friendly and helpful. I am always notified of my deliveries when they arrive which helps me make sure they are put away in a timely manner - staff are always willing to help with any question or query I have . Phil Reeve Ecolab

Philip · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Dear Phil Reeve, Thank you so much for taking the time to share your positive experience with us at Safestore Self Storage. We are thrilled to hear that our team has consistently provided you with friendly and helpful service over the years. It's great to know that our notification system for deliveries has been beneficial for you, and we are always here to assist with any questions or queries you may have. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. We truly appreciate your loyalty and look forward to continuing to meet your storage needs. Thank you once again for your kind words and for choosing Safestore. Best regards, The Safestore Team

5/5

Google

Nice people and helpful service

Dom · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, Dom, for your kind words and fantastic rating! We're delighted to hear that you found our team nice and our service helpful. We look forward to continuing to meet your storage needs.

5/5

Google

Very helpful and informative

David · 11 August 2026 · Safestore Limited Swanley

Agent replied · 11 October 2026

Thank you, David, for your wonderful review! We're delighted to hear that you found our service helpful and informative. Your feedback is greatly appreciated and encourages us to continue providing excellent service.

5/5

Google

Rating only, no written review.

Precious · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thanks Precious Redfern for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.

5/5

Google

Friendly staff, listened to my requirements and ensured they were met promptly. Received all relelevant information required to make choices and instructions received were comprehensive.

Cathie · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Cathie, for your wonderful feedback! We're delighted to hear that our team was able to meet your requirements and provide you with all the necessary information. We look forward to assisting you again in the future.

5/5

Google

Good prices, great staff and fantastic service. I highly recommend Burnley Safestore. Been using them for years and will continue to do so.

Jacqueline · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Jacqueline, for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our Burnley Safestore team over the years. Your recommendation means a lot to us, and we look forward to continuing to serve you.

5/5

Google

I used DHL Express Ease delivery service here. Ms Faith served me with professionalism. I was impressed by her aspiration to work to perfection. Her friendliness was equally fantastic. She managed to help with everything I need to know with the delivery. Good service.

IVAN · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Ivan, for sharing your wonderful experience with us. We're delighted to hear that Ms. Faith provided you with such professional and friendly service. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future.

5/5

Google

I needed storage but only for a week for my son's university stuff. I was quite Confused about how to sign up and set up my storage. I dealt with three different people all of whom were extremely helpful, from the original phone call inquiry right through to handing the storage unit back. They took all the confusion and all the stress out of the whole process. They couldn't help me enough. I would highly recommend them and I will definitely be using them again in the future. Thanks so much.

Marcel · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Marcel, for sharing your experience with us. We're delighted to hear that our team was able to make the process smooth and stress-free for you. We look forward to assisting you again in the future!

5/5

Google

Mike, Faith and Nicola were all so lovely and explained the entire move in process so well, everything went really smoothly. Would absolutely recommend to anyone that needs last minute storage!

Megan · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Megan, for your wonderful review! We're delighted to hear that Mike, Faith, and Nicola made your move-in process smooth and pleasant. Your recommendation means a lot to us, and we're here whenever you need storage solutions.

5/5

Google

Friendly team and great facility

Michelle · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Michelle, for your wonderful review! We're delighted to hear that you found our team friendly and our facility great. We look forward to continuing to meet your storage needs.

5/5

Google

Mike, nicola and faith at the burnley safestore branch have been friendly, welcoming and very helpful everytime i visit the store.

Connor · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Connor, for your wonderful feedback! We're delighted to hear that Mike, Nicola, and Faith have made your visits to our Burnley branch so positive. We look forward to continuing to provide you with excellent service.

5/5

Google

Faith, Mike and Nicola are all absolutely ace and made my experience completely stress free. 10/10, no notes

Ric · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Ric, for your wonderful feedback! We're thrilled to hear that Faith, Mike, and Nicola made your experience stress-free. Your kind words and perfect rating mean a lot to us.

5/5

Google

Great service from Mike faith and Nicola

Chris · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Chris, for your wonderful feedback! We're thrilled to hear that Mike, Faith, and Nicola provided you with great service. We appreciate your support and look forward to assisting you again in the future.

5/5

Google

Staff all really friendly and helpful, service and facilities great

Lynda · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Lynda, for your wonderful feedback! We're delighted to hear that you found our staff friendly and helpful, and that you were pleased with our service and facilities. We look forward to welcoming you back in the future.

5/5

Google

Top service. Very clean and great prices. Very happy with the process and will recommend to others

Joshua · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Joshua, for your wonderful feedback! We're delighted to hear that you found our service top-notch and our facilities clean and well-priced. Your recommendation means a lot to us, and we're thrilled to have made you happy with the process.

5/5

Google

Rating only, no written review.

Buck · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Hi Buck, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

Excellent storage facility at Hapton. Mike and Faith looked after us from the offset and I would highly recommend them. The store is clean, accessible, secure. Fantastic company

Lyndsay · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Lyndsay, for your wonderful feedback! We're thrilled to hear that Mike and Faith provided you with excellent service and that you found our Hapton facility clean, accessible, and secure. We truly appreciate your recommendation and look forward to continuing to meet your storage needs.

5/5

Google

Had a fantastic experience at Safestore burnley, all thanks to Faith. She went completely out of her way to make the process smooth and stress-free. Outstanding customer service and a massive help!

Morgan · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Morgan, for sharing your wonderful experience at our Burnley location. We're thrilled to hear that Faith provided you with outstanding service and made your process smooth and stress-free. We truly appreciate your feedback and look forward to serving you again in the future!

5/5

Google

Excellent service. Mike and Faith at the Burnley branch were exceptional saving us quite a bit of money with a new contract.

Stephen · 20 July 2026 · Safestore Limited Hapton

Agent replied · 20 October 2026

Thank you, Stephen, for your wonderful feedback! We're thrilled to hear that Mike and Faith at the Burnley branch were able to assist you so effectively. We appreciate your support and look forward to serving you again in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent