Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,958 reviews on Google only. Show every review

5/5

Google

Used DHL, very helpful team, easy service

Payton Β· 20 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Payton, for your wonderful review! We're delighted to hear that you found our team helpful and the service easy to use. We look forward to assisting you again in the future.

5/5

Google

Pretty big storage, it can fit a lot of stuff in there, if i ever need storage for my stuff I'll be back. Staff were lovely, no mishaps or confusions. Very professional service, best storage locker ive been too.

Dan Β· 20 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Dan, for your wonderful feedback! We're delighted to hear that you found our storage spacious and our team professional. We look forward to welcoming you back whenever you need storage again.

5/5

Google

Nicola, Mike and Faith were all great, offers a great service. Would recommend

Layla Β· 20 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Layla, for your wonderful feedback! We're thrilled to hear that Nicola, Mike, and Faith provided you with great service. Your recommendation means a lot to us.

5/5

Google

Great service guys!! 10/10

Asjad Β· 20 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Asjad, for your fantastic feedback! We're thrilled to hear that you had a great experience with our service. Your support means a lot to us, and we look forward to serving you again in the future.

5/5

Google

Fantastic service from Faith and Mike, they really looked after my mum.

Kyle Β· 20 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 20 October 2026

Thank you, Kyle, for your wonderful feedback! We're delighted to hear that Faith and Mike provided fantastic service and took great care of your mum. We appreciate your support and look forward to serving you again in the future.

5/5

Google

Big thanks to Mick and his sidekick at safestore hapton , great service , great price and he gave us a lift down to the bottom unit . Top fella

Craig Β· 13 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 13 October 2026

Thank you, Craig, for your wonderful feedback! We're thrilled to hear that Mick and the team at Safestore Hapton provided you with excellent service and a great price. We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

staff are welcoming and helpful. πŸ‘πŸ‘ …

Beth Β· 13 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 13 October 2026

Thank you, Beth, for your wonderful feedback! We're delighted to hear that our staff made you feel welcome and were able to assist you. We look forward to serving you again in the future.

5/5

Google

Rating only, no written review.

Mike Β· 13 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 13 October 2026

Hi Mike Bello, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

I can’t recommend Mike and the team at Safe Store highly enough. From start to finish, the service has been absolutely fantastic. Everyone has been friendly, professional, and incredibly helpful, making the whole process easy and stress free. Nothing was too much trouble and they went above and beyond to provide excellent customer service. Thank you, Mike and the team, for such a great experience!

Lindsay Β· 13 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 13 October 2026

Thank you so much, Lindsay, for your wonderful feedback! We're thrilled to hear that Mike and the team made your experience with Safestore so positive and stress-free. Your kind words mean a lot to us, and we look forward to assisting you again in the future.

5/5

Google

Rating only, no written review.

Charlotte Β· 13 August 2026 Β· Safestore Limited Hapton

Agent replied Β· 13 October 2026

Thanks Charlotte Stevens for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.

5/5

Google

Facility is fantastic. Mark and Danny are amazing.

Saffa Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Saffa Sue, for your wonderful review! We're thrilled to hear that you find our facility fantastic and that Mark and Danny made such a positive impression. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.

5/5

Google

Great store.

AMIT Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Amit, for your wonderful review! We're thrilled to hear that you had a great experience with us. If there's anything else we can do for you, please let us know.

5/5

Google

Very quick and efficient!

Michaela Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Michaela, for your wonderful feedback! We're delighted to hear that you found our service quick and efficient. We look forward to assisting you again in the future.

5/5

Google

Good guys down at Swanley. Very helpful

Mark Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Mark, for your kind words and fantastic rating! We're delighted to hear that our team in Swanley was able to assist you. If you need anything else, we're here to help.

5/5

Google

The staff were very helpful and polite

Selena Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Selena, for your wonderful feedback! We're delighted to hear that our staff were helpful and polite during your visit. Your satisfaction is our top priority, and we look forward to serving you again in the future.

5/5

Google

Excellent service and super secure facility! The staff was incredibly helpful and made the move-in process smooth and hassle-free. Highly recommend Safestore!

Sana Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Sana, for your wonderful feedback! We're thrilled to hear that you found our service excellent and our facility secure. It's great to know our team made your move-in process smooth and hassle-free. We truly appreciate your recommendation!

5/5

Google

Use this site to drop off and collect my parts. Dan, Mark and Tracy are very nice staff members and always help me out if I have an issue.

Karol Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Karol, for your wonderful feedback! We're delighted to hear that Dan, Mark, and Tracy have been so helpful during your visits. We look forward to continuing to assist you with your storage needs.

1/5

Google

Used safe store a few months ago, unfortunately we would not recommended this company. Found staff rude and incompetent.

Kerena Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Hi Kerena, Thank you for your review. We have investigated the matters raised and have been unable to identify any customer record or interaction that matches the circumstances described. As reviews are most valuable when they reflect genuine customer experiences, we encourage reviewers to ensure that the information provided is accurate and based on direct dealings with our business. We remain committed to delivering a professional, respectful, and inclusive service and take all genuine customer concerns seriously. Kind regards,

1/5

Google

Rating only, no written review.

Helen Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you Helen for your review. After investigating, we have been unable to identify any customer record or interaction relating to the details provided. We encourage reviews to be based on genuine customer experiences. Kind regards,

5/5

Google

Mark is a true credit to the business, always on hand to assist with any queries that I have; assisting me and my colleague wherever possible.

Harry Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Harry, for your wonderful feedback! We're delighted to hear that Mark has been so helpful and supportive. Your kind words mean a lot to us and we'll be sure to pass them along to Mark.

5/5

Google

Top staff. Very accommodating. Amazing service.

Will Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Will, for your wonderful feedback! We're thrilled to hear that our team provided you with amazing service and met your needs. We look forward to assisting you again in the future.

5/5

Google

Firstly I would like to say how friendly and helpful the staff are. The unit has helped us tremendously with our move. Thank you Swanley branch

Vivian Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Vivian, for your wonderful feedback! We're delighted to hear that our Swanley team could assist you during your move and that you found the unit helpful. Your kind words mean a lot to us.

5/5

Google

Great service, communication and prices. Would use again and highly recommend.

Aaron Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Aaron, for your wonderful feedback! We're thrilled to hear that you had a great experience with our service, communication, and prices. We look forward to welcoming you back in the future.

5/5

Google

Danny & Mark were absolute legends! Awesome Customer service makes the experience a lot better! They helped me cut unnecessary cost in handling my package! 🫑🫑🫑

Lanre Β· 11 August 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Lanre, for your fantastic review! We're thrilled to hear that Danny and Mark provided you with such legendary service and helped you save on costs. We truly appreciate your feedback and look forward to serving you again in the future!

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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