Trusted Agent profile

SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

3.9

β˜…β˜…β˜…β˜…β˜… Good

2,475 reviews across 4 offices and 3 platforms

SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.

Google logo

3.6 / 5

469

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

1,995

Reviews on Trustpilot

All 4 offices

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Our offices

SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 469 reviews on Google only. Show every review

1/5

Google

Rating only, no written review.

Subin Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

We are disappointed to see your 1 star review for us considering we have been dealing with matters you have been reporting to us and spent time liaising with the relevant contractor and the landlord and trying to reach a resolve to suit you. We are still in the process of trying to resolve the matter as your landlord initially refused to replace a functioning fridge due to a noise it is making but as you have expressed your issue with this, we are still seeking to reach an amicable resolve. We feel that considering the time we have spent on this matter and the communications we have been having with relevant parties, and considering the decision you require is not ours to make, it is the landlords, it seems unfair that the 1 star review reflects on us when we have had no control over the outcome. We fail to understand what more we could have done, or are still doing, to get a more favourable outcome and apologise that you feel otherwise.

5/5

Google

Rating only, no written review.

Vasily Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

Your positive feedback is greatly appreciated. Thank you very much for taking the time to leave us a review.

2/5

Google

Rating only, no written review.

Hardeep Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

We are disappointed to see a 2 star review as we were not aware of any issues or complaints during your tenancy. If there is anything we can do to discuss this with you to understand any potential failings on our part we would be keen to do so. Please contact Conor@sab.co.uk

1/5

Google

Very disorganised, took me to the wrong property to view, wasn't bothered about it, didn't offer a good service at all and completely wasted my time.NegativeQuality, Professionalism, Value

Chinyere Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

We are always disappointed to see an unhappy review. We would like to investigate this however your name is not present in our database as having booked a viewing with us so we have not been able to. If you could contact us directly with further information to enable us to look into the matter that would be greatly appreciated.

5/5

Google

I have had a wonderful experience with the SAB team so far! They were very helpful and understanding during a move in date miscommunication, in which the team (mainly Mr. Thorburn) came up with simple and time manageable solutions to fix the problem. They are extremely responsive to all my questions and concerns, working diligently to provide me with solutions to my problems. All in all, a great process! I highly recommend them!!

James Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

Thank you very much for taking your time to leave us a positive review. We really do appreciate it

5/5

Google

Staff of SAB Cambridge Office were good because they handled my enquiry very quickly when my family rent an apartment last year, and I was given assistance and advice throughout the whole process. Very happy with their services.

Kam Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

Thank you very much for taking your time to leave us a positive review. We really do appreciate it

5/5

Google

I had a very positive experience with SAB for the duration of our tenancy, we received help each time that there was a small or bigger issue. The communication was also very fluid. Many thanks to the Cambridge Team!

Pierre-Mehdi Β· 25 August 2022 Β· SAB Saint Andrews Bureau Ltd Cambridge

Agent replied Β· 24 August 2024

Our staff are always delighted to read such positive feedback. Thank you so much for your time.

2/5

Google

Nobody wearing mask to protect us from covid,

Stewart Β· 12 June 2022 Β· SAB Saint Andrews Bureau Ltd London

Agent replied Β· 11 June 2024

Hi, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about SAB Saint Andrews Bureau Ltd

Which SAB Saint Andrews Bureau Ltd office has the most reviews?

London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.

Where are the SAB Saint Andrews Bureau Ltd offices?

The four SAB Saint Andrews Bureau Ltd offices, by town:

  • Cambridge: 18 Mill Road, Cambridge, CB1 2AD
  • London: New Broad Street House, 35 New Broad Street, London, EC2M 1NH
  • Royston: Estates House, 4 Fish Hill, Royston, SG8 9JN
  • Ware: 19 Amwell End, Ware, SG12 9HP

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