Trusted Agent profile
★★★★★
2,469 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,469 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,989
Reviews on Trustpilot
All 4 offices
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SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotEasy access to center without delay
Easy access to center without delay, nice open space and natural sunlight, and staff availability when you need it.
Hi Dileep, thank you so much for your kind review! We're delighted to hear you enjoyed the easy access, bright and open workspace, and the support from our team whenever needed. We truly appreciate your feedback and hope to welcome you again soon!
1/5
Trustpilot24th of July 2026 I got an email from…
24th of July 2026 I got an email from their accounts team regarding my refund they said the payroll would run on the 4th of August 2026 and to allow 5-7 days for the money to reflect into my account which has not happened. The refund was to be processed last year already. I WANT MY REFUND ASAP
Hi Sydney, We understand how important your overpayment refund is, and we sincerely apologise for the delay in refunding it. Due to an unforeseen issue with your payment, it will have to be rerun, which has caused this delay. Again, we sincerely apologise for the inconvenience this may have caused. Once we reprocess your refund, you will receive correspondence confirming a new payment date. Kind regards, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotPersonnel top
Rating only, no written review.
Bonjour Sihame, merci beaucoup pour votre excellent avis ! Nous sommes ravis d'apprendre que vous appréciez notre équipe. Merci pour vos gentils mots et à très bientôt !
1/5
TrustpilotAwful experience
I had an awful experience. The agent showing me the property asked me to take my shoes off, even though the property was clearly not cleaned. I had viewed a few properties already, and no one ever asked me to do that, but I didn't mind a the time as I was really interested in the property. I really liked the place, and I applied the same day. I was told to wait 10 working days for a response from the owner. It seemed like quite a lot, especially since most agencies give you an answer within 1-2 working days. After 10 days passed, I called the office a couple of days in a row asking about updates because I really loved the place and wanted to rent it asap. Each time, the lady from the office told me there was no response from the owner despite 10 days passing. I eventually stopped asking, thinking that perhaps I just needed to wait a bit longer and I'd get a reply. As of now, I can see on Zoopla that the let has been agreed, I'm guessing for another tenant. I was not notified, despite the lady on the phone telling me that the agent would give me an update as soon as the owner replied. I just think it's incredibly inconsiderate and unprofessional, especially since I asked for an update multiple times. Next time, if you see someone is interested in the property and you don't want to rent to them, just be honest with them and don't waste people's time.
We are sorry to hear of your experience. We can see in this case we received several applications for the property and the landlord was away, asking us to allow time for them to decide on their return. Even then we had to chase for a response which is unusual as landlords are usually keen to make a prompt decision which allows us to keep all parties informed promptly. According to our records each interested party was updated of the decision on the same day it was set to ‘let agreed’ so we are sorry to hear you did not get this call/ receive a voicemail. This was a genuine oversight on our part and not a reflection of how we usually manage applications.
5/5
TrustpilotBest place to work
Hi Beate, thank you so much for your wonderful review! We're delighted to hear you consider our workspace such a great place to work. We truly appreciate your feedback and hope to welcome you again soon!
5/5
TrustpilotBest location in Zurich
It's great to share a space with like-minded entrepreneurial people. SPACES ensures the experience is smooth and comfortable. The reception crew is very professional and helpful.
Hi Guillermo, thank you so much for your thoughtful review! We're delighted to hear you enjoy the entrepreneurial community, excellent Bleicherweg location, and the professional support from our reception team. It's wonderful to know Spaces provides a smooth and comfortable working experience. We truly appreciate your feedback!
5/5
TrustpilotGreat atmosphere.
Hi, thank you so much for your kind review! We're delighted to hear you enjoy the atmosphere at our workspace. We truly appreciate your feedback and hope to welcome you again soon!
1/5
TrustpilotShocking experience in renting an…
Shocking experience in renting an office here. Would not recommend. Sales person sold the dream, moved in and everything was an extra monthly cost. Billing is constantly wrong, adding fees for no reason. No one on reception ever replies, I can't wait for my contract to end, SHOCKING company.
Hi Jake, I am sorry to hear of your dissatisfaction. Due to a technical issue, we were unable to process your payment within the expected timeframe, which resulted in late payment fees being incorrectly applied. My sincere apologies for the oversight. The matter has now been fully resolved and your account reflects the correct balance. A member of my team has contacted you to support you and ensure a complete resolution. Best, Lorraine Brule Global Customer Service at Spaces
1/5
TrustpilotPoor-quality services & management…
Poor-quality services & management response, you will have to follow up for every single information, customer satisfaction is not a priority. Location - Gurugram, India
Hi Gaurav, I’m sorry for your dissatisfaction. I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments which help us improve. We appreciate your business. Best regards, Lorraine Brule Global Customer Service at Spaces
1/5
TrustpilotRestoration fee scam and improper retainer offset
Signed a 12-month office agreement in March 2025 at Spaces 609 H Street NE, Washington DC. Vacated on time, returned the key, office in clean condition.
Hi Jeff, I’m sorry to hear about your dissatisfaction. Our office restoration service is not a scam. It is a legitimate service designed to save customers time, expense, and inconvenience by providing a fully prepared workspace without the need to engage multiple external contractors. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. The retainer is always refunded once all invoices have been settled and the account shows a clear balance. As the valid office restoration charge remained unpaid, the retainer was applied to the outstanding balance as an exceptional measure. Best, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotSpaces Colony Square
Hi Divida, thank you so much for your wonderful review! We're delighted to hear you love having your office at Spaces Colony Square and that your clients enjoy the location too. We truly appreciate your feedback and look forward to continuing to support your business!
5/5
TrustpilotFriendly
Friendly, helpful and relaxed staff, lovely atmosphere, beautiful location, all round good vibes.
Hi, thank you so much for your kind review! We're delighted to hear you enjoy our friendly and helpful team, relaxed atmosphere, and beautiful location. We truly appreciate your feedback and hope to welcome you again soon!
5/5
TrustpilotBest co working space in Miami
Rating only, no written review.
Hi Tyler, thank you so much for your wonderful review! We're delighted to hear you consider us the best coworking space in Miami. We truly appreciate your feedback and hope to welcome you again soon!
1/5
TrustpilotPoor
Security inadequate - office broker into and several laptops stolen.
Hi Dan, I’m very sorry to hear of your recent security issues at your centre and if the level of responsiveness from our team did not meet the standards we strive to provide. We work hard to ensure an efficient, supportive team and comfortable environment within all of our buildings. A member of my team has already contacted you via email and will work with you until a full resolution is provided but please feel free to email me at Lorraine.brule@spacesworks.com should you require any further support. Best, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotMany Thanks to SAB's Longstanton Branch
We have been tenants at SAB's Longstanton Branch for five years and are very happy with their reliable service. Especially our agent, Tracey, who has been highly professional and supportive since the start of our tenancy. Every issue we encountered with the property was resolved efficiently and immediately by specialists in their professions. Tracey and her team were really helpful and provided us with timely information. We greatly appreciate their hard work and highly recommend SAB's Longstanton Branch as a property specialist.
1/5
TrustpilotHorrible experience, please stay away
I've had a horrible experience being a client at Spaces Amstel in Amsterdam and I'm very glad I'm leaving soon:
Hi Tigran, I’m very sorry to hear that your recent experience at the centre has not met expectations and apologise if there was any confusion during the sales process or a lack of clarity regarding our product range. That’s certainly not the standard of service we aim to provide. One of my team members is working closely with you to deliver a thorough and satisfactory resolution but please feel free to email me at Lorraine.brule@spacesworks.com should you require any further support. Best, Lorraine Brule Global Customer Service at Spaces
3/5
TrustpilotBe careful with cleaning
1-bedroom flat rented in Cambridge for 10 months. Landlord was excellent. But 2 episodes of cleaning-related problems with SAB. 1st - flat was left extremely dusty after bathroom refurbishment during tenancy, the first cleaner instructed by SAB did a dismal job and a second cleaner had to return to complete the work. 2nd - SAB arranged professional cleaner at the end of the contract, fee was very high for the small amount of work done in a small 1-bedroom flat, without a quote being agreed to beforehand. Rest of experience with SAB was good.
5/5
TrustpilotHighly Recommend Property Management
Highly Recommend Property Management We have used this property management company for almost thirty years and have always found them efficient, professional and well informed about the laws and requirements relating to letting property. We have been very pleased with their service and would not hesitate to recommend them. In fact, we are planning to ask them to manage another flat we own in London in the next six months.
5/5
TrustpilotEverything seems to be going smooth
Everything seems to be going smooth. Nice Building, nice people. I would recommend you provide better move in directions for access and Parking.
Hi John, thank you for your feedback! We're delighted to hear everything is going smoothly and that you're enjoying the building and our team. We also appreciate your suggestion regarding clearer move-in, access, and parking instructions and will take your feedback on board.
1/5
TrustpilotSign up at your own risk, scam vibes
They accessed my account and debited funds on the 8th. On our contract they debut on 15th. They also debuted for the following month prematurely.
Hi Ronald, We are concerned to read your comments, particularly as they include serious allegations. Having checked your records, I can see that at least three invoices were previously pending in payment. As a result, your account had outstanding overdue, and emails were sent to notify you regarding failed payments from the payment card set up on account for automated deductions. We can confirm that you have cleared the outstanding now and overpaid as payments were auto deducted and paid manually separately, leading to overpayment on account. One of my team members has already requested the refund form to be completed to assist with the refund; however, we did not receive your response. Our team are always available to support our customers with payment, billing and account-related questions. This allows Centre Teams to focus on your well-being and ensuring you get the most of your workspace as well as your community. Please remember that you can check your agreement, amend services, make meeting room bookings, review and pay all your invoices at any time through your online account, available at myspaces.com. You may also query our AI chatbot ‘Aurora’, through your online account. A member of our team has emailed you separately to assist with the overpayment refund. Please follow up with them. Best, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotThe professionals at SPACES fix every…
The professionals at SPACES fix every problem quickly and they always follow up to make sure it is fixed. They become part pf your team.
Hi Chuck, thank you so much for your thoughtful review! We're delighted to hear our team responds quickly, follows through, and feels like an extension of your own team. We truly appreciate your kind feedback and look forward to continuing to support you!
5/5
GoogleVery professional and accommodating staff. A pleasure to work with.
Hi Owen Lowry, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We hope to see you again soon!
5/5
GoogleFantastic working space, clean, well-equipped, and a genuinely great atmosphere. Harry & Michael are brilliant hosts; they go above and beyond consistently, making every visit feel effortless. Nothing is ever too much trouble. Highly recommend to anyone looking for a reliable, welcoming place to work.
Hi Ben Calver, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We're happy to hear you had a great experience with Harry and Michael. We hope to see you again soon!
5/5
TrustpilotAimee and her team at Saint Andrews…
Aimee and her team at Saint Andrews Bureau were exceptional. They made my tenancy experience smooth and stress-free, and were always responsive and helpful whenever I had any questions or concerns.
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London has the most, with 2,148 reviews rated 3.9 out of 5, followed by Cambridge with 311.
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