Trusted Agent profile

SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

3.9

★★★★★ Good

2,476 reviews across 4 offices and 3 platforms

SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,476 reviews on three platforms, rated 3.9 out of 5 overall.

Google logo

3.6 / 5

469

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

1,996

Reviews on Trustpilot

All 4 offices

Our offices

SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 469 reviews on Google only. Show every review

1/5

Google

Mice, no bathrooms, locked elevators, can't use stairs, dirty, outdated... there are so many things wrong with this office.

Rui · 12 June 2020 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi. Thank you for your message and apologies if the Centre is not up to our usual standards. We’ll pass your message on to the operations team immediately. Could you please email customer.service@spacesworks.com with your account number so they can follow up with you directly? Thank you

2/5

Google

The office spaces are light, airy and pleasant but the toilets here are disgusting. One urinal has been left blocked for days now, filled with youcanguesswhat. They commonly run out of soap and the sinks are poorly designed so they overflow and leak water everywhere, making it dangerous to use them

Tom · 12 June 2020 · SAB Saint Andrews Bureau Ltd London

1/5

Google

Awful awful shared offices. Bathrooms absolutely disgusting 99% of the time, the lifts NEVER work, at least 2 out of the 4 are always out of order and the others are very slow. Staff on the door completely useless and totally unhelpful. Seem to crank up the heating in the summer and blast air con in winter, making it very very uncomfortable to work there. We had mice in our office for a year and Regus did nothing to catch them. Post would get lost.

P · 12 June 2020 · SAB Saint Andrews Bureau Ltd London

1/5

Google

By far the worst office I’ve worked at. It’s become a game within the team to guess what new problem will emerge. We’ve had blocked urinals, front doors without handles, lift out of service, a plague of flies in our kitchen, frigid temperatures, and the list goes on. We thought about requesting nice-to-haves like decent bike parking and showers, but it’s pointless with the level of concern Regus has for maintaining quality office space. They’re converting a floor to “Spaces” but this will fail dismally when the casual workers quickly discover the state of the facilities. Photo: flies are eating our cornflakes!

Szymon · 12 June 2020 · SAB Saint Andrews Bureau Ltd London

1/5

Google

Poorly maintained office by Regus. Toilets were constantly out of order (sinks and toilets clogged) same as for sinks until life spring into life in them. Really disgusting. Often no soap or toilet paper. Then during refurbishment there was no toilets on the floor for couple of months as well as no shower in entire building. Cycling shed is constantly blocked with containers or the street by trucks. Office quite often either too hot or so cold that everyone wears jackets and gloves. Fire alarms so inconsistent and triggered by constructors, so we had to ignore them even if they go off... until real fire happens and no one will evacuate. Not a single training on fire evacuation in 6 months. If you want your employees to be very unhappy then this is the place for you!

Gin · 12 June 2020 · SAB Saint Andrews Bureau Ltd London

5/5

Google

Saint Andrews bureau have been nothing but helpful throughout my time renting with them. They have sorted out difficult situations for me almost instantly, always calling me or emailing me with answers straight away. Nothing is too much for them. Cheryl was absolutely great with me from when she took over checking the property I was renting at regular inspections, reporting and fixing any issues I had. She also always made sure that I was happy to have my inspection on certain days being very flexible when needing to change them. Very fair company. Very honest and I would highly recommend them to anyone that wants to rent/buy in the future. I’m sad not to be using them as an estate agent anymore and would certainly rent with them again if I need to move again in the future. Thank you SAB Royston.

Megan · 26 March 2020 · SAB Saint Andrews Bureau Ltd Royston

5/5

Google

Very efficient overall service, Edward and Matt particularly helpful. Quick replies to emails and great show rounds of the properties. I would recommend this company for anyone who is looking to rent a house/flat in Cambridge. You will not be disappointed.

37 · 12 January 2020 · SAB Saint Andrews Bureau Ltd Cambridge

1/5

Google

Rating only, no written review.

Nikita · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

Agent replied · 24 August 2024

We have noted that you have left a 1-star review which we are of course disappointed to see. We understand this may relate to a recent incident where an appointment was arranged however you were not aware as your contact information on our file had not been updated when you changed your number. As you are aware your landlord manages your property and although you may have updated your landlord with this information it was unfortunately not relayed to us. We did never-the-less apologise for the situation and have now updated our records with the information you have provided to ensure such situations do not occur again in future.

4/5

Google

Work is fast. Speed ​​is also required here, such as being asked to submit a report at the time of move-in within 48 hours. I'm thankful that so many things can be done web-based. Although the exact details were not shown when I moved out and the cost was higher than expected, I got a reasonable percentage of my deposit back.

K · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

4/5

Google

Good staff, very efficient and friendly. Some of their policies aren't though, like quarterly inspections and renewal fees.

Tim · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

5/5

Google

As a current tenant from one of Sab’s properties, would highly recommend renting through them. Great agency

Tanti · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

5/5

Google

The service and professionalism I have been given by them is impressive. If you wish to move into Cambridge, please refer to them. Best Regards.

Francesco · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

4/5

Google

We have been tenants with SAB for several years and found them to be very helpful in terms of responding promptly to any issues with the property.

Donal · 26 August 2019 · SAB Saint Andrews Bureau Ltd Cambridge

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Questions about SAB Saint Andrews Bureau Ltd

Which SAB Saint Andrews Bureau Ltd office has the most reviews?

London has the most, with 2,155 reviews rated 3.9 out of 5, followed by Cambridge with 311.

Where are the SAB Saint Andrews Bureau Ltd offices?

The four SAB Saint Andrews Bureau Ltd offices, by town:

  • Cambridge: 18 Mill Road, Cambridge, CB1 2AD
  • London: New Broad Street House, 35 New Broad Street, London, EC2M 1NH
  • Royston: Estates House, 4 Fish Hill, Royston, SG8 9JN
  • Ware: 19 Amwell End, Ware, SG12 9HP

Reviews may appear on more than one platform.

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