Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotHighly recommended
Excellent experience with RW so far. Have a few properties now bought through Sam and diligently and politely followed up by Chloe. Highly recommended.
Thank you for your kind feedback Simon and we are glad to hear you have been happy working with the team on your investments.
5/5
TrustpilotLewis McKibbin- Clients Relations…
Lewis McKibbin- Clients Relations Manager hosted our visits today to investment/ development sites for RWInvest - Legacie . We were able to view an apartment at The Summit and common areas of The summit building ; and view from exterior Elements in “ The quarter “ due for completion in Q1 2023.( which is our actual purchase) . Kevin had frequented himself with our purchase; and was very knowledgeable on it and of all RW invest properties.; and their locations in Liverpool , highlighting and explaining each area of Liverpool and why their properties are a good investment and will see as promised / committed to return.A big Thank you Kevin for your time and knowledge , and your company ; We successfully saw and heard at the pier head after our meeting with your the local Liverpool Port tribute to The Queen today .We would not have known of this event or where to go for it if you hadn’t personally past o. The information and shown is the way ; ensuring we made!
5/5
TrustpilotLiverpool off plan investment
I recently purchased my first off plan apartment in the Baltic Triangle, Liverpool through RWinvest. I felt that the service provided by Lewis and Chloe from the sales and client care teams, respectively, was highly professional throughout. The team are very knowledgeable and were always prompt in responding to my questions by phone or email. The whole process was quick and seamless. Thanks Chloe and Lewis.
Thank you Fred for your kind feedback.
5/5
TrustpilotMy experience with RWinvest was outstanding
My experience with RWinvest was ouststanding. I interacted with highly professionals who guided me through the process smoothly and efficiently. My preliminary questions were also answered in great details and I was provided with all support I needed.
Thank you, Luca
5/5
TrustpilotOutstanding service!
We purchased two flats in the area of Manchester. RWinvest has provided an outstanding service, literally couldn't have asked for more. Ryan assisted with the sale and looked after the negotiations on our behalf. The whole transaction was completed on Sunday night but despite of that, we had his full attention then and throughout the rest of the process. Once the sale confirmed, Chloe took over and again, couldn't have been more helpful. She was reachable within minutes and always provided answers to the questions we asked. Looking forward to do business again with those two in a very near future! Thanks guys!
5/5
TrustpilotFriendly and efficient
Friendly, efficient service from Rachael at the start of my purchase up to exchange of contracts. With seamless coordination with the sales and legal teams. I strongly recommend RWInvest.
1/5
TrustpilotABSOLUTE FRAUDAL COMPANY.
ABSOLUTE FRAUDAL COMPANY.THEY TOOK MY £40K AND RUN AWAY. THEY SAID IT WILL COMPLETE IN 2 MONTHS WHEN TAKING THE DEPOSITS WHERE THERE WERE NOT EVEN A SINGLE BRICK IN THE LAND. NOW IT HAS BEEN 5 YEARS AND THEY ARE SAYING COMPANY WENT INTO LIQUIDATION AND WE ARE UNSECURED AND WE WON'T GET A SINGLE P. IT WAS MY MOMS AND SISTERS LIFETIME SAVINGS. THEY LIED FOR YEARS SAYING THAT FOR SURE THEY ARE ABOUT TO FINISH AND I PASSED THE MESSAGES AND THEIR LIES TO FAMILY. IMAGINE WHAT A POSITION THEY PUT ME UNDER
1/5
TrustpilotSayna Molana
Sayna Molana4 reviewsan hour agoNEW-EditAvoid,Avoid,Avoid,Avoid,Avoid,Avoid,Avoidyou paying the first holding deposit like me without seeing the contract and that's the starting point to have a ride of a hell .be wise and do not pay a penny before you see the contract and do not, not, not, not listen to salesman and do not take their advice on serious basis as everything is focused to get your holding deposit and then you are like a wounded deer in their hands .Now when you read this it is only yourself to blame if you stretch out deposit without seeing the contract .I am 100 % sure if anybody with smallest brain see the contract they will not hand out holding deposit and will approach with little bit of wisdom
5/5
TrustpilotMr Daniel Chapman was very helpful…
Mr Daniel Chapman was very helpful supportive and trustful
5/5
TrustpilotAbsolutely fantastic service from the start
Absolutely fantastic service from the very first contact with RW Invest!!! They gave us great information and guided us through the purchasing procedure of our very first Buy to Let property and it's an amazing unit that we would never have found on our own!!! Top class and deserve 5*
1/5
GoogleI agree with Mark Do your research on One Islington Plaza in liverpool before you invest with RW Once your money taken then no one there to help and support when things go wrong So think ten times before you invest with your hard earned money
3/5
GoogleI'm suspicious when the vast majority of reviews are 5 stars and COMPLETELY GLOWING. This seems to be unrealistic (every individual and company makes mistakes, large and small), and an attempt to boost ratings artificially - many reviews for RWinvest London are the same as on here, and there are a number of very negative reviews too. I think I will stick to residential and already-constructed properties that I can rent out now / move into if necessary.
1/5
GooglePurchased a two-bedroom apartment at Brigewater Wharf Manchester from the builder Fortis. First and second payments made and Stamp Duty of about £8000 collected upfront. The apartment was due to be handed over January 2022, but there was silence,… then after chasing, got to know that completion rescheduled for Q4 2022. Agreed… But received an Email saying some management issues and costs gone up because of COVID, work stalled and all apartment prices gone up by £19,250 and the apartment purchasers will have to make this extra payment along with extra solicitor fees by the end of this month ( April 2022). RW invest are just saying wait and watch…And that we’ll have to deal with the developers directly. Finally got through to Developers Client Manager, Developers are saying if everyone ( around 186 of 326 people, not sure why the discrepancy in figures) don’t pay the extra amount, construction will be stalled, their master funder will take the development from Fortis and rebid the contract in which case, the investors will lose the whole or the maximum amount of their deposit, amounting to around £76,000, not including stamp duty ! Stark contrast to the conversations we had with RW invest when we bought the apartments… when they reassured us to the nth extent that the developers were one of the best in the country !! Our huge amount already paid and what will happen to the apartment … all these now in limbo, causing immense mental anxiety. Addition to this, we had gone through the Conveyancing Solicitors recommended by RW invest, tried to contact them and they’re saying that they stopped working for us a long time back as they’re advising the developers which means conflict of interest. They mention they have communicated this to RW invest, but we were kept in the dark not knowing that we did not have a solicitor to turn to. No other solicitor is willing to take on the conveyancing. People from RW invest who sell the property to you are sooo… nice to you till exchange of contracts and then disappear when you’re faced with problems asking me to deal with After-sales team and that they would not be able to help further. Whether after-sales team are of help or not is destiny, in my case… Going to my GP to get some anti-anxiety medications. Do you want to go through this mental anguish?? Decide for yourselves. Good luck to myself and all the investors out there.
5/5
TrustpilotRWinvest help at every stage of your purchase
My whole process with RWinvest has been amazing. Help was given at every point and everything was explained very clearly. Buying a first home is not an easy task but having the team there to help has been great. Chloe contacted me at each crucial point and I felt completely looked after. If I could give more than 5*, I would.
5/5
TrustpilotNice company to work with
I brought a new apartment with RWinvest. Ron and Nick was very responsive and following with closely. Chloe gave a lot of support to make sure the whole process went smoothly. It was a good experience to make the deal with them.
5/5
GoogleMy resale experience & Daniel I would like to share my resale experience and it is so luckily that I met Daniel Chapman. He is one of the best I ever met. His responses are prompt and result-oriented (that is no doubt one of the thing that buyer and seller want). He managed communications and works among buyer, seller, developer, buyer solicitor, seller solicitor very well. I believe that what most buyer and seller worrying about is that we aren’t not in the town and even overseas, many things we cannot control it and once we cannot get responses promptly, we don’t know how to do. But Daniel let me feel that he is always be there to help me. Thank you Daniel and RWinvest.
5/5
TrustpilotFlat viewings
I travelled to Liverpool to view my flats - one of which is nearly complete and the other still in building stages. Had it all organised for me to go from site to site to complete the viewings and meet the lettings managers.
5/5
TrustpilotA shout out to Sebastian Lowe for…
A shout out to Sebastian Lowe for magicing the best properties options clearly in Leeds :)
5/5
TrustpilotWe really appreciated the fact that…
We really appreciated the fact that Lewis didn’t rush us for time and allowed us to have a good look round and also Lewis was there to answer all our questions.I would also like to say thank you to Lewis for giving us a friendly warm approach and listening carefully to our concerns and giving us his extra time to give us a guided tour of the building. Lewis is an asset to RW investments.Regards Mohammed and Zareen
5/5
TrustpilotProfessional and efficient services…
Professional and efficient services throughout. They have significant knowledge on the developments and answer all questions in a timely fashion to out you at ease.
5/5
TrustpilotAll round great team
All round great team, particular shout out to Chloe Walker - very supportive, helped provide clarity and regularly chased for check ins/updates when I was being unhelpfully unresponsive. Pleasure to deal with.
5/5
TrustpilotGreat support for timely exchange of contracts
I really appreciated the support I had from Client Care Executive, Chloe who chased up on actions needed for a timely exchange of contracts, without projecting any sense of pressure. She was also really responsive to my requests for documentation. It’s comforting to know there’s a ‘go-to’ person to keep things on track when buying a property.
5/5
TrustpilotProcess was smooth and contact was exemplary
My second time buying through RW Invest Excellent efforts from Sam and Joffe in sales yet again , was lucky to have Chloe involved in helping me through to exchange Process was smooth and contact was exemplary
3/5
TrustpilotIt was generally positive
It was generally positive. The team was available when needed
Appreciate the feedback, Sekinat
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
