Trusted Agent profile

RW Invest estate agents in Liverpool, Salford and London

4.7

★★★★★ Excellent

2,266 reviews across 3 offices and 2 platforms

RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,105

Reviews on Google

All 3 offices

Trustpilot logo

1,161

Reviews on Trustpilot

Business-wide

Our offices

RW Invest's three offices, most reviewed first. Each has its own page.

Latest reviews from every RW Invest office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Last minute request for site visit of…

Last minute request for site visit of The Summit was accepted by Lewis from RWInvest.Excellent client manner in showing me my apartment and all around the development including the new WFH facilities Lagacie have incorporated.Great knowledge of the development, the developer Legacie and good knowledge of the industry. Particularly useful given the issues I have with a different investment I have in Liverpool. Will definitely use Lewis to answer any further questions I may have.

JOHN · 15 August 2022 · RW Invest Salford

1/5

Trustpilot

One Islington Plaza

Good service with two investments. The third in Liverpool. Was terrible. No support at all. No guaranteed rent and still now waiting for rent Terrible\

Andrea · 13 August 2022 · RW Invest Salford

5/5

Trustpilot

Flexibility, prompt actions

I have been working with RW for 2 months and the replies are fast, detailed and helpful. They provide alternative options, advices and flexible solutions. Very happy by the service provided by Nick, James and Daniel.

Nik · 12 August 2022 · RW Invest Salford

1/5

Trustpilot

RWinvest are so good in advertising and…

RWinvest are so good in advertising and making you fool and when you are trapped they are gone. They introduced the LAWYERS who were not the Lawyers and were so rude in their dealing that after not having reply from our messages to them,, I went to Liverpool to meet them but they refused to meet that I should make the appointment first to come from Guildford. On my enquirer about One Islington Plaza for which they were working for us, the answer was that they did not know the place at all!!!It was a total lie in my opinion, about 8% interest guaranteed for three years. Not only this but also there were false representations regarding completion of the building whereas there were still some incomplete rooms when students started occupying the rooms.To me losing everything is because of RW Invest who initially wrongly advertised and continued to hide the facts from us the investigators throughout the process. So to me I shall never trust them and never ever recommend them to anyone.M D S

Munir-ud-Din · 11 August 2022 · RW Invest Salford

5/5

Trustpilot

Thank you Chloe

Thank you Chloe for the great service you have given me it helped me a lot

Dalal · 11 August 2022 · RW Invest Salford

5/5

Trustpilot

We visited Parliament Square in…

We visited Parliament Square in Liverpool and block B on the 8th August.Mr Daniel with his self imposing standards of excellence made our visit Pleasant and worth while. All information was given our questions answered with patience and kindness.The RWINVEST team is of high standard as the company they work for.We like express appreciation for the time given to us on the day.Regards Emilia Savva and Flora Georgiou

Emilia · 11 August 2022 · RW Invest Salford

1/5

Trustpilot

Worst investment, recommended ‘Lawyer’ went bankrupt & so did the developer. 100% STRESS & no returns as stated in our signed contract! Overseas investors (Dubai & Middle East) - STAY AWA

Pure marketing and miss leading information that unfortunately has landed myself and 2 friends with an investment in Liverpool (OneIslington Plaza) that guaranteed 8% interest ROI & left us with stress. As an overseas investor, you want to rely on professionals that verify the developers they sell on behalf - complete lack of due diligence on the developer who went into liquidation as soon as the development was 'ready', which was far from the truth. We later found out that the developer had dissolved several companies before and obtained completion certificates fraudulently, but has got away as they are no longer in business. They took our money and folded the company - a fantastic way to make illicit money in the UK. To make matters worse, RWInvest recommended to work with TQLawyers to complete our purchase and we later found out they were not lawyers, but surveyors AND they also went into liquidation once the development was 'complete'. 3 years later, we're left with a failed cash investment that has given us 0% return. I also have hard evidence of the statements I’ve made in this review so please feel free to get in touch and I’ll happily share. This has been my worst investment ever & please be extra careful if considering to work with RWinvest. There are several other routes to sensible financial investment, RWinvest is not one of them.

Mohy · 11 August 2022 · RW Invest Salford

5/5

Trustpilot

Viewing the Summit

I arranged a visit to the Summit this afternoon with Daniel and I was running late. Daniel was waiting for me patiently at the site. During the visit, he was able to answer all my questions regarding my unit and the progress of the development. He also sent me the furniture pack as agreed in a timely manner after the visit. Thank you, Daniel.

Eric · 11 August 2022 · RW Invest Salford

4/5

Trustpilot

Consultant is professional & helpful to…

Consultant is professional & helpful to explain details.

Janet · 10 August 2022 · RW Invest Salford

5/5

Trustpilot

great professional fast service

bought my unit at the mill with great and fast professional advice and assistance from both Saj and Chloe. looking forward to meet them in person :)

Gypsophila · 10 August 2022 · RW Invest Salford

5/5

Trustpilot

My whole experience dealing with RW…

My whole experience dealing with RW invest has been faultless. Yes , the apartments have not been delivered on time but given the pandemic , rising costs of building materials and shortage of labour , this should not come as a surprise . This is my first "off plan" purchase and i would look no further than RW in the future .

Neil · 8 August 2022 · RW Invest Salford

5/5

Trustpilot

Chloe was very helpful and quick to…

Chloe was very helpful and quick to respond throughout the exchange process. She managed to get us an extension when requested which benefitted our timescales.

Customer · 4 August 2022 · RW Invest Salford

5/5

Trustpilot

Great Support

Thanks to Daniel, access to our nearly completed apartment was granted from the builders with very short notice. He was personally there and punctual to show around. Thanks so much Daniel!

Wayne · 3 August 2022 · RW Invest Salford

5/5

Trustpilot

Rachel and Anthony are really helpful…

Rachel and Anthony are really helpful throughout the process. They are always available when you need help. They explain everything clearly.

Dave · 2 August 2022 · RW Invest Salford

5/5

Trustpilot

Great communication

Great support and communication from Chloe throughout the process. Thanks very much Chloe!

Britt · 2 August 2022 · RW Invest Salford

5/5

Trustpilot

Quick response

Rating only, no written review.

Mr · 1 August 2022 · RW Invest Salford

1/5

Trustpilot

A dreadful experience with two failed…

A dreadful experience with two failed developments in Liverpool which have left me with zero guaranteed income (apart from a few hundred pounds some 2 years ago) and a potential loss of some £100,000+ which I am still trying to recoup. Initial investment almost 3 years ago. Absolutely no responsibility taken by RW Invest in the aftermath. However, according to a recent article in the Liverpool Business News, (8/5/2022) RW Invest are looking at £1Bn of new developments in Liverpool … this obviously doesn’t include them helping out those investors who are set to lose tens of thousands of pounds in the failed investments they promoted. Apparently the term ’guaranteed income’ doesn’t mean the same to them as it does to everyone else. If I get my full investment back it will be nothing short of miraculous. Avoid.24/6 I am so happy I now have the opportunity to write this edit in response to the fatuous response below from RW Invest who I knew would and did attempt to pressure me into removing my negative review which was their ‘attempt to contact’ . I did indeed end the call as their behaviour is galling, disingenuous, self-serving, shocking, disgraceful and laughable. I have tried on umpteen occasions to contact them having plunged over £100,000 into their failed developments but only now, when my negative review is online, do I get a response. Avoid at all costs.Let’s be clear, my investment in property number 1 has tied up £45k of my money for 3 years with no return on investment whatsoever. It’s a terrible situation and the excuses and apologies are, quite frankly, emptyAs for Fabric District, the proposal to ask us, the investors, to add an extra £15k to get the development finished with no guarantee is laughable. If RW Invest were worth their salt they would complete the build at their expense before asking we investors to throw yet more money at what is a failure managed by them. I would also point out, as a Managing Director of my own business, the lack of communication from anyone in a senior position at RW Invest, the lack of any attempt to reach out to those affected by this fiasco but leave it to junior sales/support individuals to front, is utterly appalling and unforgivable. I am at this moment £100,000 down. Avoid.

Brian · 30 July 2022 · RW Invest Salford

Agent replied · 15 June 2024

Dear Brian,Whilst the developer for both of these projects did everything possible to mitigate the issues that Covid-19 presented, they were ultimately unable to continue with the projects, leading them to be placed in to administration.RWinvest has been working on behalf of all investors in both developments to find a solution.With regards to one of the properties you are referring to, the developer with RWinvest’s assistance, secured a new buyer to purchase the development in its entirety, which will facilitate the return of all of the original investors deposited funds.With regards to your other property, RWinvest are currently working closely with the administrators to find a solution and to broker the best possible outcome for all of our clients who have purchased in this development.We understand that it is unfortunate that the developer for both developments, YPG, has gone into administration which no one could have foreseen prior to the Covid-19 pandemic.We are working tirelessly on all fronts to resolve these outstanding issues and will always do what we can to assist our clients.RWinvest has a dedicated post sales team to assist all of our clients once they have purchased a property through us. Should you wish to discuss any of the above in further detail, please contact us at your earliest convenience.RWinvest

5/5

Trustpilot

Sales team review

I initially dealt with Tiarnan Carlin who helped me through the negotiations of my property purchase with the developers. He was really patient and explained everything in detail answering all my queries.I was then passed onto Chloe Walker to deal with the actual purchase process. Chloe was really helpful and again answered all queries I had. She checked in on me every couple of days either by phone or email just to ensure I was happy with how things were progressing and supported my communications with the legal team. Chloe was really professional but was also pleasant and easy to discuss things with.

Nik · 29 July 2022 · RW Invest Salford

5/5

Trustpilot

The service was really excellent

The service was really excellent, not only from the professional point of view but also from the human point of view. I know it is very difficult to work with clients who live in Argentina. You have done it in an excellent way. It is the second time I make an investment with you, in Uk there are many options, but the main reason why I do it with you is because of the excellent team of people you have. I am sincerely grateful to you.Specially thank you very much Nicholas and Chloe

Arturo · 29 July 2022 · RW Invest Salford

5/5

Trustpilot

Supportive company

New investor. Did some reviews on the company before investing and I was not disappointed. Both Anthony and Rachael were extremely helpful and supported me through the process making it possible. Looking forward to working with them.

Eong · 29 July 2022 · RW Invest Salford

5/5

Trustpilot

Early days but I must say that we are…

Early days but I must say that we are impressed with the sales team Chloe was especially fantastic, making sure everything goes smoothly to exchangeWe are hoping that we will have same esperience and review to completion and after sake.So far, good experience Dr Chris

Chris · 28 July 2022 · RW Invest Salford

5/5

Trustpilot

Great work

Quick response, great communication, always helpful to follow-up

Roy · 28 July 2022 · RW Invest Salford

5/5

Trustpilot

Good customer service

Friendly, efficient, good customer service.

Ryan · 27 July 2022 · RW Invest Salford

4/5

Trustpilot

This is our first time dealing with…

This is our first time dealing with RWinvest and the process was quite smooth and the communication was efficient. Really good presentation of the off plan site and useful information to ease our minds in making this investment. Dealing with the solicitors got complicated at times but Rachael and Tiarnan were very good at following any questions/issues up in a timely manner. The main thing with investing from abroad and the time difference is quick responses to any questions and we were happy with the response time and the level of detail in the answers given.

Simon · 27 July 2022 · RW Invest Salford

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Awards

The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about RW Invest

Which RW Invest office has the most reviews?

Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.

Where are the RW Invest offices?

The three RW Invest offices, by town:

  • Liverpool: Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
  • London: City Point, 1 Ropemaker St, London, EC2Y 9AW
  • Salford: 8 Exchange Quay, Salford, M5 3EJ
Has RW Invest won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.

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