5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Thank you for your feedback, Peter!
Trusted Agent profile
RW Invest estate agents in Liverpool, Salford and London
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
RW Invest's three offices, most reviewed first. Each has its own page.
- RW Invest LiverpoolUnit 101, Tea Factory, 82 Wood Street, L1 4DQ1,665 reviews · 701 on Google (4.7)68 in the last 90 days
- RW Invest Salford8 Exchange Quay, M5 3EJ1,282 reviews · 189 on Google (4.8)76 in the last 90 days
- RW Invest LondonCity Point, 1 Ropemaker St, EC2Y 9AW217 reviews · 217 on Google (4.4)5 in the last 90 days
Latest reviews from every RW Invest office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery patient and helpful
Agent replied · 26 August 2024
Thank you for your feedback, Saadul, we really appreciate it!
5/5
GoogleAdam has been very helpful
Agent replied · 26 August 2024
Thank you for your feedback Greg, we really appreciate it!
5/5
GoogleGreat service, very easy people to work with
Agent replied · 26 August 2024
Thank you Dan! We appreciate the positive comments left by you.
5/5
GoogleAbsolutely amazing service from both Adam and Kharym.
Agent replied · 26 August 2024
Thank you for your review, Gary, we really appreciate it!
5/5
GoogleChloe Walker was extremely helpful making the process as smooth as possible.
Agent replied · 26 August 2024
Thank you Arjun! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleBig thanks to Chloe and Rauiri for being so helpful in the exchange process. So far so good.
Agent replied · 26 August 2024
Thank you Adam! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleQuick and easy process. Both Kharym and Adam were super helpful and great at communicating thanks.
Agent replied · 26 August 2024
Hello Sacha, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleDaniel was very kind, very professional and showed us around parliament square apartments. Very happy with his service and help.
Agent replied · 26 August 2024
Hi Aditya, I am glad you enjoyed your viewing around the Parliament Square site with Daniel, and really appreciate your kind words on the back of his service.
5/5
GoogleI have used their services on a number of occasions. As always very professional at every stage or either purchase or sell. Highly recommend and top class experience.
Agent replied · 26 August 2024
We appreciate you sharing your experience for others to see. It is great you have come back us on the back of your previous investment journey and we hope to provide you with many more, Lukasz.
5/5
GoogleKharym and Chloe Walker were very helpful with my purchase in the gateway. They offered professional support, assistance and follow up. Great team 👍🏽👍🏽 …
Agent replied · 26 August 2024
Thank you Jayjay! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleAdam Burns was incredibly supportive during my exchange process. He stayed in touch through emails and WhatsApp, providing the best possible advice to ensure everything went smoothly and easily. I greatly appreciate his support.
Agent replied · 26 August 2024
Thank you Dina! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleI had the pleasure of interacting with Chloe at RW Invest who demonstrated exceptional professionalism, attentiveness, and empathy. Her ability to understand and address my concerns in a timely and effective manner truly exceeded my expectations. I felt valued and well-supported throughout the entire interaction. She remained outstanding and dedicated to meeting our goals.
Agent replied · 26 August 2024
Thank you Mehr! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleThe staff at RW Invest offered fantastic service during my purchase of a property. Abdul Sami, Chloe Walker and Daniel Woodbridge were exceptionally friendly, efficient and provided clarity throughout the entire process. An impeccable service offering. I would not hesitate to contact them for my next purchase. Stay amazing Team!
Agent replied · 26 August 2024
Thank you very much for leaving your positive feedback. Please come back to us at any point if you need any form of support.
5/5
GoogleSo far so good. An efficient, professional experience from RWinvest. I bought my first off-plan property from RWinvest in Liverpool’s Baltic Triangle, developer Legacie, and the process has been going very smoothly; contracts have just been exchanged. After my initial enquiry I was contacted by Joshua McIntye, who was very helpful and fully engaged, answering all my questions in detail and generally doing an excellent sales job. Some friends had warned me against investing in off-plan properties, particularly in Liverpool, and seeing a number of negative experiences online had made me rather wary, but the comprehensive information shared with me regarding the processes, protections and the companies’ track records put me at ease. After making the deposit I was happy to be passed on to Chloe Walker in customer care, who guided me effectively through the conveyancing process. The solicitors RWinvest had assigned me seemed to be dragging their feet somewhat, but Chloe made sure there were no issues, or implications for missing the 21 day deadline, and in the end we exchanged contracts just a couple of days late. Completion is some way off, in Q1 2027 if all goes to plan, but certainly, from my experience so far I would be very happy to recommend RWinvest as a company to deal with. To give a full picture, I hope to update this review when the construction is finished and I own the keys.
Agent replied · 26 August 2024
Thank you Jim! Our Sales & Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleThe team has been absolutely fantastic in terms of providing support and keeping on top of things related to closing the sale, exchanging of contract and all other related matters. Special thanks to Adam for the patience and constant communications and status, including facilitating changes to the letters and dates. Alexio was great to provide all pre-sales materials and answering questions. Thanks to RWinvest.
Agent replied · 26 August 2024
Thank you Chun! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleThis is the second time I've invested with RWinvest and I've been extremely impressed with their professionalism. Adam Burns was my Client Care Executive and was fantastic. Friendly and courteous and kept me updated throughout the process. I will certainly be investing with them again and I'd thoroughly recommend. Well done!
Agent replied · 26 August 2024
Thank you, David. Our teams at RW take great provide in the service they offer and it is great to see your feedback, especially as a repeat client as it shows how positive the investment journey is.
5/5
TrustpilotExcellent support from Chloe Walker
Chloe Walker particularly helped me through the exchange process with the solicitors, she was checking the process continuously with me and the solicitors.She was extremely helpful and responsive. We were always in touch via phone calls and emails. So, overall process so far is excellent.
Agent replied · 15 June 2024
Thank you for your feedback, Gurhan
5/5
TrustpilotHighest level of customer care
Kallum helped me to chase the rental guarantee which was the mistake from the solicitor. He worked extra miles on this case to communicate with the developer. I rank his customer care attitude to the highest.
Agent replied · 23 August 2024
Hello S Cheung, Thank you for your positive feedback. We’re glad to hear your issue was resolved. We always strive to communicate promptly with investors and work tirelessly to resolve any issues quickly. Please don’t hesitate to reach out if you ever need our assistance in the future!
5/5
TrustpilotIt will be my third investment…
It will be my third investment apartment with RW Invest and I cannot recommend them highly enough. Sean Orrett and Chloe Walker really do go the extra mile. Chloe in particular helped me through a particularly hard time with solicitors and all the paperwork that was involved. Living in a different country and negotiating all the nuances that come with investing, she negotiated with ease and gusto. A big thanks to you both.
Agent replied · 15 June 2024
Thank you for leaving your feedback
5/5
TrustpilotWe visited Parliament Square…
We visited Parliament Square Development a few days ago with Hannah Joy from RW.Hannah was already waiting for us when we arrived ( a few minutes late, sorry Hannah) and then showed us to our apartment to check on the state of completion. As expected, there were a few things that needed to be remedied. But Hannah stayed on the case and revisited the apartment today to check on progress. She the reported to us with photos that all jobs bar one have been done. Which is a great relief to know!After taking us to our apartment Hannah also showed us round the common areas and the underground parking garage. She gave us plenty of time to look around.Hannah is friendly, approachable and reliable, she behaves in a very professional manner at all times. Thank you Hannah for your support.K. Suchy
Agent replied · 15 June 2024
We appreciate your positive feedback
5/5
TrustpilotAdam Burns was incredibly supportive…
Adam Burns was incredibly supportive during my exchange process. He stayed in touch through emails and WhatsApp, providing the best possible advice to ensure everything went smoothly and easily. I greatly appreciate his support.
Agent replied · 23 August 2024
Thank you Dina!Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotFantastic experience
This was my second investment with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs/budget and easing any concerns. Can't recommend RW invest highly enough and would certainly use them again. Special mention to Ruairi who managed the sales and Adam Burns who is managing the after care.
Agent replied · 23 August 2024
Hello Martyn, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
TrustpilotGreat personalised service
Great personalised service! I was really happy with the service during purchase of my property. Andy and Chloe Walker were with me all through the process and it was great teamwork!The gesture that impressed me most is the way Kallum Holmes offered help to me two months after I became their ‘ex’ client! He called me twice on my international number and proactively helped me through my situation. Made me feel that I really mattered to them and wasn’t just a number!
Agent replied · 23 August 2024
Hello Sangita, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
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Awards
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about RW Invest
Which RW Invest office has the most reviews?
Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Where are the RW Invest offices?
Has RW Invest won any awards?
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
