Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotRW Invest in Liverpool
Process smooth throughout. Sales team worked well from the start with James Crompton and then as he passed me over to Chloe Walker who did a great job through to the end
Julian · 23 July 2024 · RW Invest Salford
Agent replied · 24 August 2024
Thank you Julian! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotExceptional Service
I recently exchanged contracts on my second flat purchase through RW Invest, and once again, I am extremely satisfied with the service provided. From start to finish, the entire process was seamless and professional.A special shoutout goes to Chloe Walker from the RW Invest Client Care Team. Chloe was absolutely fantastic throughout the entire process. Her dedication to ensuring I had a smooth experience was evident from the outset in her proactive approach.Having purchased my first flat through RW Invest, I knew I was in good hands. The consistency in their high standards of service is commendable. They made what can often be a stressful and complicated process feel straightforward.Thank you, Chloe and the entire RW Invest team, for your support and professionalism.
Marios · 22 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you Marios! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotShow Flats in Embankment Exchange
I recently visited two show flats at the new Embankment Exchange development, guided by Hannah Joy from RW-Invest. Overall, I was quite satisfied with the build quality.The first show flat I visited was a 2-bedroom apartment. The kitchen was open-plan and equipped with an electric cooker, a full-sized dishwasher, a fridge, and an integrated dryer and washing machine. However, there was no cupboard cover for the dryer and washing machine, which was a minor drawback. Additionally, there were only 3.5 full-sized wall-mounted cabinets in the kitchen, and they did not reach the ceiling as shown in some photos in the Embankment Exchange info pack. Despite this, I felt the storage space provided by these cabinets was sufficient for our needs.The living room had laminate flooring, while the bedrooms were carpeted, adding a touch of luxury. Each bedroom featured an en-suite bathroom, a built-in wardrobe, and a working desk.Overall, I was impressed with the amenities in both show flats, despite noticing the gap between the cabinet tops and the ceiling, which I found is common in many homes from my online research. Additionally, Hannah Joy was very professional and answered most of my questions. She even provided Personal Protective Equipment, including safety shoes and hi-vis jackets, for my wife and me.In conclusion, I believe this new development has great potential. The build quality is good, and the amenities provided are satisfactory for modern living.
Tommy · 20 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hi Tommy,It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
Trustpilottimeliness
timeliness , follow up to end , good approach , personal touch
Vipool · 19 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you so much for your feedback Vipool, we really appreciate it!
★★★★★ 5/5
TrustpilotApartment Viewing
It was very helpful to be able to see the apartment we are purchasing. Hannah was very accommodating for our visit.
Martin · 19 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you for your kind Feedback about Hannah and your visit, Martin, we really appreciate it.
★★★★★ 5/5
TrustpilotYou can trust them for property…
You can trust them for property investment. Especially Mr Adam Burns who I think is the best and a king in helping you through your investment journey.
Alaa · 17 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you Alaa! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotVery professional
Very professional. Very responsive and helpful.
Phillip · 12 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you for your kind feedback, Phillip, we really appreciate it!
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience! RW Invest lived to their reputation. I am a first-time investor in off-plan property, but RW Invest dealt with the whole process so nicely and efficiently that I have no concerns. Good to see that I was informed throughout and never left alone or worried about what’s happening. Exchange of contract and completion and the offhand rent management, everything went so smooth, which I admire. I am impressed by the post-sale also RW Invest was ready for any questions or assistance. Peter, Heather, Gary all make a good team and are always approachable. A great experience and I will recommend RW Invest wholeheartedly.
Milind · 12 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hi Milind,We are so happy to hear that your investment has gone smoothly, and you are now reaping the rewards! We hope that sharing our 20 years of property expertise can benefit our investors, and we will continue to point our investors to some of the best investment opportunities in the country.We ensure that our investors are our number one priority, so we are always happy to hear about successful investments such as yours!We place the utmost importance on working closely with reliable and trustworthy developers to make sure that everything runs as smoothly as possible.
★★★★★ 5/5
TrustpilotHighly recommended efficient and…
Highly recommended efficient and professional service
Jackson · 12 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you for your kind feedback, Jackson. We really appreciate it!
★★★★★ 5/5
TrustpilotExcellent experience !!
This was my second unit purchase with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs and budget. Arjun Surana, Adam Burns were really processional in answering all questions, Excellent follow up and ensures your property purchase are smooth from the start to end and supporting throughout the purchase/exchange of contract process.I highly recommend anyone to purchase their property with RW Invest.
Dhote · 11 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you for your review, Dhote!It’s really great to hear that everything went smoothly with your investment journey, and we are grateful that you chose RWinvest.We have years of experience supporting investors who wish to grow their property portfolio, and we can’t wait to assist you again!
★★★★★ 4/5
TrustpilotA smooth and friendly service
Rating only, no written review.
Paul · 11 July 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
We appreciate the kind words
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Very helpful staff. Special thanks to Adam Burns.
RehaC · 11 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you for your feedback, Reha!
★★★★★ 5/5
TrustpilotRWinvest Chloe & Team
My second purchase with RW invest & again great support from Chloe & team , as an overseas purchaser it's so important to receive a service that is informative ,personal and has your interests in mind. Thanks again Chloe
Eddie · 11 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hello Eddie,Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority.We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
★★★★★ 5/5
TrustpilotI had a great experience purchasing my…
I had a great experience purchasing my first buy to let with RW Invest. Kharym and Chloe were fantastic and very helpful throughout the whole journey. I can’t wait for the new build to be completed. If my experience doesn’t change I will definitely purchase again through this agency.
Luis · 10 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you Luis! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotEnjoyed our visit to the site with Hannah
Enjoyed our visit to the site and show apartment with Hannah. She was very professional, courteous and knowledgeable taking good care of us across the visit.
J · 9 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotRe sale of unit
I bought a unit with Rw invest, and when it came to selling the unit again…they was excellent! Special mention to Daniel chapman because when it was a little stressful at times he chased everything up with the solicitors and the buyers. He was unreal, he really kept my mind calm and assured! When I am ready to buy another property again I’ll definitely be in contact. Thankyou Dan again
Regan · 8 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
We are thrilled to hear about your positive experience working with RWinvest, and we’re grateful that you would consider working with us again. We pride ourselves on our many returning clients and always ensure their experience is just as positive as the previous time.We hope to hear from you again soon!
★★★★★ 1/5
TrustpilotDifficult to navigate and unresponsive
With the exception of Hanna, who showed us round the apartment pre-completion, our experience of RW Invest has not been positive. Over the period of our dealing with them (July 2023 to date) calls and emails have not been responded to and the auto-generated emails lack clarity. They need to appoint one person to support the client through to completion and to keep them abreast of process. When we purchased we were advised completion was expected late August/early September 2023 and we finally completed in June 2024. They have also reneged on part of the furniture package which we are still pursuing.
Sarah · 5 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Dear Sarah,Thank you for your feedback, and we are please that we have had the opportunity to discuss this with you directly.To clarify some of the points within your feedback - our Post-Exchange and Payments team will send an email to all investors as completion is approaching in order to ensure that a blanket update has been sent to all investors outlining the completion process and the necessary next steps. This then gives all investors the opportunity to respond with any specific queries they may have in response to the update, and our payments team will also pro-actively reach out to ensure the update was received and to answer any questions you may have.With regards to the furniture package - items have not been reneged on, however the furniture packages are indicative and subject to change due to availability at the time of completion, however for clarity - a full furniture package has been provided at the price agreed for the pack, and hopefully after discussing this, further clarity was provided on this point.Nevertheless, we thank you for your feedback and of course this is always taken on board moving forward.Should you require anything else, please do not hesitate to contact us directly.RWinvest.
★★★★★ 5/5
TrustpilotMany thanks to Hannah Joy She provided…
Many thanks to Hannah Joy She provided me with valuable information about the project and explained all the details I requested. I wish her success
Khaled · 3 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hello Khaled, Thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotSpecial thanks !
Special thanks to Peter Sinclair who called me to follow up on my property completion and ensure the property transaction completed smoothly. I highly recommend anyone to purchase their property with RW Invest, great bunch of people there and everyone are always helpful to assist. Excellent follow up and ensure your property purchase are smooth from the start to end. They always keep you informed so rest assured you are in good hands.
Siew · 2 July 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for your positive feedback
★★★★★ 5/5
TrustpilotRWInvest - Adam Burns
RWInvest were professional and attentive throughout the process of buying a flat with them. Especially Adam Burns drive and determination to get our exchange over the line in an expedited and efficient manner, making sure our needs were listened to and taken care of.
Harrison · 29 June 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you Harrison! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotPatient
Patient, supportive
Onyeka · 29 June 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you very much for your positive feedback, Onyeka
★★★★★ 5/5
TrustpilotVery kind ,quick response
Very kind ,quick response, helpful ..thank you very much.
GonulNuhoğlu · 28 June 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you very much for your kind feedback, we appreciate it!
★★★★★ 5/5
TrustpilotAdam has been great throughout the…
Adam has been great throughout the process - kept us up to date and moved things along at pace.
Dear · 28 June 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotWe highly recommend RW Invest to anyone…
We highly recommend RW Invest to anyone looking for an experienced, reliable and knowledgeable professional company. We first dealt with Ben Owen, Property investment consultant, and can’t fault him at all, great personalised service. He was very professional and looked after our every need, testament to the company. Even their client care team, Chloe Walker and Rachael Barkley, are flawless and provided outstanding service and very professional, and it is complimented with Daniel Chapman, client relations manager, who is keeping us in the loop on the construction updates of the development monthly. We are more than delighted with their services throughout the entire process. They provided us with extremely helpful advise and guidance every step of the way and ensured that we understood all aspects involved in securing a property through them.
Stephanie · 28 June 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hello Stephanie, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
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