Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe highly recommend RW Invest to anyone looking for an experienced, reliable and knowledgeable professional company. We first dealt with Ben Owen, Property investment consultant, and can’t fault him at all, great personalised service. He was very professional and looked after our every need, testament to the company. Even their client care team, Chloe Walker and Rachael Barkley, are flawless and provided outstanding service and very professional, and it is complimented with Daniel Chapman, client relations manager, who is keeping us in the loop on the construction updates of the development monthly.
We are more than delighted with their services throughout the entire process. They provided us with extremely helpful advise and guidance every step of the way and ensured that we understood all aspects involved in securing a property through them.
One · 27 July 2024 · RW Invest Salford
Agent replied · 26 August 2024
Hello!
Thank you so much for sharing your positive experience!
We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotIt was a pleasure to work with Chloe
It was a pleasure to work with Chloe , she provided excellent customer service and dedicated support, and she helped to clarify all required topics. In addition she supported to finalize outstanding topics with other stakeholders in process.
Aymen · 27 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Thank you Aymen! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotSo far could not be happier with the…
So far could not be happier with the service, prompt, efficient, friendly. Joshua James was brilliant, thank you.
Fergus · 27 July 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you, Fergus
★★★★★ 5/5
GoogleRating only, no written review.
Asad · 27 July 2024 · RW Invest London
★★★★★ 5/5
GoogleThis was my second investment with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs/budget and easing any concerns. Can't recommend RW invest highly enough and would certainly use them again. Special mention to Ruairi who managed the sales and Adam Burns who is managing the after care.
Martyn · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Martyn,
Thank you so much for sharing your positive experience!
We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
GoogleVery professional and easy to work with - Adam was a great help, very knowledgable and made the buying process really simple
Arpit · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you Arpit!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleMany thanks to Hannah for very proficiently escorting us around the site to see the show apartment. Very professional and knowledgeable in what was an unfamiliar environment for us
Jayne · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleIt was very helpful to be able to see the apartment we are purchasing. Hannah was very accommodating for our visit.
Martin · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you for your kind Feedback about Hannah and your visit, Martin, we really appreciate it.
★★★★★ 1/5
GoogleVery unprofessional phoned once they put the phone down and phoned again they took a few details put me on hold to put the phone down again I phoned again they realised it was me again and sniggered between colleagues … I enquired about a property viewing they said they will contact me at the end of the day I asked how by phone or email they weren’t sure and no surprise no contact was made by them to either confirm or reject viewing … Don’t waste your time with these tossers
Maria · 26 July 2024 · RW Invest Liverpool
★★★★★ 1/5
GoogleHad a very frustrating time with them in not returning calls and passing problems to Legacie only to find out that it is their issue, not Legacie. Property purchased last July with end of August early September completion. Completion finally happened in June, 10 months late
Sarah · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Dear Sarah,
Thank you for your feedback, and we are please that we have had the opportunity to discuss this with you directly.
To clarify some of the points within your feedback - our Post-Exchange and Payments team will send an email to all investors as completion is approaching in order to ensure that a blanket update has been sent to all investors outlining the completion process and the necessary next steps. This then gives all investors the opportunity to respond with any specific queries they may have in response to the update, and our payments team will also pro-actively reach out to ensure the update was received and to answer any questions you may have.
Nevertheless, we thank you for your feedback and of course this is always taken on board moving forward.
Should you require anything else, please do not hesitate to contact us directly.
RWinvest.
★★★★★ 5/5
GoogleThis was my second unit purchase with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs and budget. Arjun Surana, Adam Burns were really processional in answering all questions, Excellent follow up and ensures your property purchase are smooth from the start to end and supporting throughout the purchase/exchange of contract process.
I highly recommend anyone to purchase their property with RW Invest.
Kishanrao · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello , thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleGreat communication. Joshua worked hard to ensure a smooth completion of sale and went above and beyond to get things sorted. Genuinely cared about us and the outcomes for us. Thankyou.
Patricia · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Patricia, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleHi.
I am delighted with Chloe Walker's strong follow-up on the process of the exchange.
I also congratulate Andrew Murray about the good work he is doing promoting for RW Invest and for matching my investment requirements.
Thanks,
Savvas Lardis
Savvas · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you Savvas!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleI had a great visit to the development. The site was impressive, and Hannah Joy provided excellent service. Answered all the necessary questions clearly. Highly recommend!"
Mehdi · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Mehdi,
Thank you so much for sharing your positive experience!
We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
GoogleWe had a great experience with Hannah today showing us around the new development at embankment exchange. Hannah communicated well in the build up to the visit and was a pleasure to deal with throughout.
Ben · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Ben, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleAdam is a top notch advisor, great at follow-up and providing support at each stage of the process.
I recommend working with him! Thanks Adam it was a great experience.
Manal · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you Manal!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleVery professional company that go out of their way to accommodate all your needs and questions. Sean Orrett and Chloe Walker were especially helpful. Chloe really went the extra mile to help negotiate problems that arose during negotiations with solicitors. Living in a different country and time zones she worked hard and with gusto to make this whole transaction work and work well. Many thanks to you both. This is my third apartment from RW Invest and all very smooth sailing, like a well oiled machine.
Peggy · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you for your positive feedback, Margaret!
We are thrilled to hear about your positive experience working with RWinvest, and we’re grateful that you would consider working with us again. We pride ourselves on our many returning clients and always ensure their experience is just as positive as the previous time.
We hope to hear from you again soon!
★★★★★ 5/5
GoogleI had a great experience purchasing my first buy to let with RW Invest. Kharym and Chloe were fantastic and very helpful throughout the whole journey. I can’t wait for the new build to be completed. If my experience doesn’t change I will definitely purchase again through this agency.
Luis · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Luis, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleChloe is very helpful. She has been a great help and solved all difficulties I had with the purchase. I am happy she was there to help with the process. Very approachable and responsible.
Muhammad · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hello Muhammad, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleChloe Walker particularly helped me through the exchange process with the solicitors, she was checking the process continuously with me and the solicitors. She was extremely helpful and responsive. We were always in touch via phone calls and emails. So, overall process so far is excellent.
Gurhan · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Thank you Gurhan!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleI recently visited two show flats at the new Embankment Exchange development, guided by Hannah Joy from RW-Invest. Overall, I was quite satisfied with the build quality.
The first show flat I visited was a 2-bedroom apartment. The kitchen was open-plan and equipped with an electric cooker, a full-sized dishwasher, a fridge, and an integrated dryer and washing machine. However, there was no cupboard cover for the dryer and washing machine, which was a minor drawback. Additionally, there were only 3.5 full-sized wall-mounted cabinets in the kitchen, and they did not reach the ceiling as shown in some photos in the Embankment Exchange info pack. Despite this, I felt the storage space provided by these cabinets was sufficient for our needs.
The living room had laminate flooring, while the bedrooms were carpeted, adding a touch of luxury. Each bedroom featured an en-suite bathroom, a built-in wardrobe, and a working desk.
Overall, I was impressed with the amenities in both show flats, despite noticing the gap between the cabinet tops and the ceiling, which I found is common in many homes from my online research. Additionally, Hannah Joy was very professional and answered most of my questions. She even provided Personal Protective Equipment, including safety shoes and hi-vis jackets, for my wife and me.
In conclusion, I believe this new development has great potential. The build quality is good, and the amenities provided are satisfactory for modern living.
Tommy · 26 July 2024 · RW Invest Liverpool
Agent replied · 25 August 2024
Hi Tommy,
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!
All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotGreat team
Great team, excellent advice, brilliant support and guidance. The development looks amazing and in time will provide a good return on my investment. Thankyou
Rob · 25 July 2024 · RW Invest Salford
Agent replied · 15 June 2024
We take on board your feedback
★★★★★ 5/5
TrustpilotThe process was smooth from start to…
The process was smooth from start to finish with Ruairi and Chloe helping every step of the way. All of the information was provided to help me make an informed decision. Communication was really good and I’d recommend them to anybody making a property investment.
Adam · 25 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hello Adam, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotGood experience with RWinvest
Thanks for Kallum arrangement. He is so professional and provided us a lot of useful information. It’s really a good experience!
Carmen · 23 July 2024 · RW Invest Liverpool
Agent replied · 23 August 2024
Hello Carmen, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
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