Trusted Agent profile

Rowland Homes Ltd estate agents in Ulverston, Warrington, Lytham St. Annes and 1 more

3.9

★★★★★ Good

290 reviews across 4 offices and 2 platforms

Rowland Homes Ltd has four offices, in Ulverston, Warrington, Lytham St. Annes and Garstang. Together they have 290 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

3.8 / 5

37

Reviews on Google

All 4 offices

Trustpilot logo

253

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Rowland Homes Ltd's four offices, most reviewed first. Each has its own page.

Latest reviews from every Rowland Homes Ltd office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Rowland Homes Flooding Local Residents

Rowland Homes have begun a new development on Nell Lane, Leyland. A pipe has been put directly on to the lane and surface water from the site has flooded the lane and onto the A49 which is a main road. When contacted Rowland homes took zero responsibility for the flooding caused by their actions

Jamie · 5 December 2024 · Rowland Homes Ltd Lytham St. Annes

Agent replied · 23 December 2024

Please email our customer service department directly on customerservice@rowland.co.uk and we can look into this for you. Thanks Rowland

3/5

Trustpilot

Bought a new build at Blackpool

Bought a new build at Blackpool. Very first house ever bought. First year and we’ve had leak from en-suite but they were quick to fix so all good. Found a hole in stairs which hand could go through but again they fixed so all good. After 15 months of being in house we lost three tiles off roof in a slight wind, and they wouldn’t help as according to them they don’t cover roofs, even under the NHBC new build contract. So we had to pay privately to get roof fixed. We have also had to have back garden redone as was like a mud bath in first six months as they just put clay down. Still trying to get company to help us with roof costs but they seem to be ignoring our emails now.

Denise · 3 December 2024 · Rowland Homes Ltd Lytham St. Annes

4/5

Trustpilot

The site manager is extremely friendly…

The site manager is extremely friendly and you feel you’re listened too and supported long after moving in.

Robbie · 29 October 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 November 2024

Thank you for taking the time to write a review, Best regards, Rowland Homes

5/5

Google

Rating only, no written review.

Bettu · 28 October 2024 · Rowland Homes Ltd Lytham St. Annes

Agent replied · 24 October 2024

Thank you for taking the time to leave a review. Rowland Homes

5/5

Trustpilot

Superb Customer Service

Customer service experience has been fantastic. All issues and snagging have been dealt with swiftly and communication has been excellent throughout. Would highly recommend.

Thomas · 18 October 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, it’s great to hear. Many Thanks Rowland Homes

5/5

Trustpilot

After sales review at Richmond Point Lytham St Annes

I don’t often write reviews however I’m taking a minute or two to say how wonderful certain staff have been on Richmond Point from the sales staff who were incredibly friendly and helpful to the amazing after sales service being the site manager, Pete. He has been invaluable along with his team of trades people. I have moved from a beautiful, large Victorian house in Lytham. With new life changes I pondered on getting a new build thinking it would hopefully give me some reassurance knowing that if I had any issues then I had the security of the guarantee and support with ongoing issues. Never living in a new build property I was a little sceptical but I heard Rowland homes had a good reputation. I’m so pleased I went with this company as their site manager Pete has been nothing but professional, supportive, polite and incredibly efficient at dealing with issues on my snag list; delegating to wonderful trades people who have all been excellent. Pete the site manager must be incredibly busy as the development is extremely large however he makes you feel like you’re no 1! He always has a smile on his face, he’s receptive, goes above and beyond to reassure you, giving the upmost of professional support and importantly gets the issues dealt with promptly. I would like to say a huge thank you to all the team but especially Pete who has taken away any anxieties associated with living in a new build, this has been invaluable to me in my transition to my new home, Helen Leek

Helen · 9 October 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Richmond Point and with the Rowland team. We are so pleased to hear about your positive process. Best regards, Rowland Homes

5/5

Trustpilot

Richmond point

Site manager Pete at Richmond point is absolutely fantastic- can’t thank him enough for all his help and support

Georgia · 9 October 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review, we are so pleased to hear. Best regards, Rowland Homes

5/5

Trustpilot

Hats off to the “The Hatton”

We moved to a new build property with Rowland Homes last week. From the moment we walked into the Marketing Suite to the collection of the keys we were looked after by Jordan Ross at Levens View in Ulverston he talked to us about our needs and suggested the types of property that would suit us. He guided us through the reservation process the selection of estate agents, potential solicitors and the optional extras to enhance our home. The whole process from reservation to moving in took about two months. The house is fabulous and the support of the Rowland Team and particularly “Jordan” has been exceptional.

Mr · 1 October 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Levens View & Jordan, we are so pleased to hear. Best regards, Rowland Homes.

5/5

Trustpilot

Excellent house

Excellent house, excellent site, excellent support. Shout out to Jordan the sales executive who helped me every step of the way and provided first class customer service. He is wonderful. Any issues that inevitably arise are dealt with quickly & effectively by the site team. Thank you to all at Rowland for a great experience buying one of their stylish homes.

Deborah · 29 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a great review about your experience at Levens View and with the Rowland team. Thanks Rowland Homes

5/5

Trustpilot

Levens View new build

We bought a house at Levens View and Jordan was our main contact throughout. Jordan guided us throughout the process and kept us fully informed along the way of any details or updates to ensure that buying our house went smoothly. Jordan was friendly, always available to answer any of our numerous questions and ensured that what could have been a long process went without issues. Having never purchased a new build before, we found Jordan's wealth of knowledge incredible and he was able to also guide us through working with the solicitors and the paperwork required.

LeePos · 29 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Levens View. We are happy to hear about your positive process. Thank you Rowland Homes.

5/5

Trustpilot

Quality Experience beuitiful home

Our first experience of Rowland homes was a visit to the Jubilee gardens show homes in Euxton,We were very impressed with the different styles available and the actual build quality of the homes. We looked at other builders within a 10 mile radius but none of them came anywhere near to the homes on offer at the Rowland homes in Euxton.We went back a few weeks later to reserve our home, Stephen was excellent very helpful and made the experience of buying a Rowland home so easy and kept us informed throughout the whole process from initial deposit to completion.Luke and sam the builders site managers did a fantastic job of sorting the few snags we found very promptly and very professionally, they are a great team at Rowland and have made our whole experience a very memorable one, thanks team Rowland you are the best.

Samuel · 27 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, it’s great to hear about your buying experience. We’re delighted you love your home. Many Thanks Rowland Homes

5/5

Trustpilot

We moved in to our Rowland Home at…

We moved in to our Rowland Home at Jubilee Gardens, Euxton, 5 weeks ago now and are over the moon with everything! Our experience started with Stephen in the sales office. He could not have been any more helpful or friendly if he tried. Our move was particularly stressful due to issues in the chain but Stephen did everything he could to ensure we did not lose the house and nothing was too much trouble. On moving day, Sam, one of the site managers came to make sure everything was OK and from that point on Luke has looked after us. Luke has provided an exceptional service too. He's text us every week to make sure everything has been OK, let us know when he was on holiday and alternative arrangements and made sure our snags were sorted promptly and when I say snags, they were minimal. We are blown away with the quality and general finish of the house. If you are reading this and thinking of moving to this site I'm sure you will not regret it. The area is lovely, the houses are fab and the service outstanding.

Michelle · 25 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a fantastic review about you're experience and the Rowland team. We're so glad you love your new home. Thanks Rowland Homes

5/5

Trustpilot

Excellent service - Jubilee Gardens

We are delighted to share our experience after moving into our new home in Jubilee Gardens. The entire process has been seamless, thanks in large part to the exceptional staff. A special shout-out to Stephen, who was instrumental throughout our journey, making everything significantly easier for us.Additionally, Luke and his team have been incredibly supportive as we settled in. They responded promptly to any issues we encountered and consistently went above and beyond to ensure our comfort.Based on our experience, I would recommend Rowland Homes. They have truly made our moving experience enjoyable and stress-free!

Edem · 23 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a fantastic review about your moving experience and the Rowland team. Thanks Rowland Homes

5/5

Trustpilot

My experience so far with Rowland homes…

My experience so far with Rowland homes has been great.It begun from the sales office where I met Stephen, he made my experience stress free. This is because of how passionate he is about his job. He ensured that everything went according to plan and the process, beginning from when we reserved our home till the completion stage was nothing short of amazing.Stephen then handed us over to Luke, who is one of the site mangers. He has been extremely helpful and gone the extra mile when required. He took full responsibility and ensured that all our snugs were taken care of. There have been times where he has sent us text messages to check up on us just to make sure that everything is ok.Luke's site team have also been very helpful and passionate about their work.Both people are just a breeze of fresh air, I would highly recommend Rowland homes Euxton, Chorley

Rosie · 23 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Jubilee Gardens and with the Rowland team. We are so pleased to hear about your positive process. Best regards, Rowland Homes

5/5

Trustpilot

Jubilee Gardens

We are currently buying a property with Rowland homes in Euxton. Stephen is amazing and the customer service from him has been exceptional. If I have a question or a problem, Stephen has responded promptly and professionally. Overall my experience with Rowland to date has been outstanding and I cannot wait to move in our new home before Christmas.

Iris · 22 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, it’s great to hear about your experience so far at Jubilee Gardens. Many Thanks Rowland Homes

5/5

Trustpilot

Jubilee gardens

After a week in to our new home that we reserved in February, we love it. We can’t thank Stephen enough for all the help through what can only be described as a massively testing 6 months, he has gone above and beyond and stood by us all the way. Big thanks to Sam and Luke for all the help since we have moved in, nothings been a problem, we would definitely recommend.

Danny · 17 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Jubilee Gardens & the Rowland team, we are so pleased to hear. Best regards, Rowland Homes.

5/5

Trustpilot

Our dream home at jubilee gardens

We’ve just reserved our dream home at jubilee gardens I can’t believe how easy it’s been so far snd Stephen sales executive has been fantastic Nothing is too much trouble with him and we always feel very welcome with him Thanks very much Stephen you’ve made our dreams come true

Tracey · 17 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience at Jubilee Gardens & Stephen, we are so pleased to hear. Best regards, Rowland Homes.

4/5

Trustpilot

The majority of our experience has been great!

The initial stage of the buying process with Rowland (Jubilee Gardens, Euxton) wasn’t great, mainly related to head office and the way in which they managed our part exchange. However, other than that the rest of the team have been incredible. Stephen the sales manager has always been helpful and answered any questions we have had. Luke has been amazing, whenever we have a problem he is always able to fix it for us and nothing seems too much trouble. His team are also very friendly and approachable, which is testament to the way in which the site managers lead. We are so glad we went with Rowland and we would recommend them with no hesitation.

Kayleigh · 12 September 2024 · Rowland Homes Ltd Ulverston

Agent replied · 22 October 2024

Thank you for taking the time to write a review about your experience, we're so glad to hear. Best regards, Rowland Homes.

1/5

Trustpilot

WASTE OF TIME

Yet again rowland homes never fail to disappoint after saying for weeks that the surrounding areas would be taken care off they came in for one day did a terrible job of cutting the grass and I when I say terrible they only did half no hedges no picking up the brick that have been left but I suppose they can say they have been in there eyes. They have left the mud path and the grass that is overgrown in front of our house.where the cabin was is still an eye sore it’s just mud with bricks There are now 4 house up for sale now if that does speak words what will

Nicola · 4 September 2024 · Rowland Homes Ltd Garstang

Agent replied · 24 August 2024

Sorry to hear you are not happy, our Customer Care team will be in touch to look into this further for you. Many Thanks, Rowland Homes

5/5

Trustpilot

Would highly recommend Rowland Homes

We reserved our forever home at Jubilee Gardens. Unfortunately due to the wet UK weather our build was delayed and no fault of Rowland. Sam, the site manager told us that she would deliver a quality home which she did and we love it! Throughout the buying process, Stephen the Sales Executive kept us fully updated and he should be commended on his friendly and professional approach. Finally the assistant site manager Luke ensured that our snagging list was rectified very promptly and he followed up to ensure the work had been completed to our satisfaction. Overall, we were very impressed and Sam, Stephen, Luke and the entire team are assets to Rowland Homes. Well done and thank you.

Allan · 21 August 2024 · Rowland Homes Ltd Warrington

Agent replied · 24 August 2024

Thank you for taking the time to write a review about your experience at Jubilee Gardens & the Rowland team, we are so pleased to hear. Best regards, Rowland Homes.

5/5

Trustpilot

Jubilee Gardens Euxton, a great choice!…

We opted for a new build as we have recently retired and wanted to future proof our home. We chose Rowland “Jubilee Gardens” at Euxton as we loved the location and the exclusive feel of the development. We have been in our new home 5 weeks now and have been impressed with the service we have received. Everyone on site has been so friendly and helpful. Special thanks to Luke, who works with Sam, site Manager, he has checked in with us on a regular basis and has actioned the few minor little issues extremely promptly. He has been a “Star”. Also, Stephen, the Sales Negotiator, who has been amazing and Chris who drives the big machinery! Always a friendly hello! We are happy with our new home and would recommend anyone to purchase a Rowland home, we are so glad we did. Thank you Rowland!

Susan · 20 August 2024 · Rowland Homes Ltd Warrington

Agent replied · 24 August 2024

Thank you for taking the time to write a review about your experience. We are so pleased to hear about your positive process. Best regards, Rowland Homes

5/5

Trustpilot

Making our dream home a reality

We have just moved onto Richmond Point and what a fantastic journey it has been. Having previously lived in a new build we were a little sceptical as our previous experience was not great but Rowland Homes have got it right. The team of Emma, Mark and Lucy worked hard with us whilst on the journey to exchange and then onto completion. The home introduction prior to moving with Pete the site manager was so welcoming and informative, nothing has been too much trouble. The flowers and card waiting for us when we moved in really made it special. We are equally impressed with the quality of build and the focus to make everything as right as it possibly can be. So thankyou for making our forever home a reality.

Karen · 3 August 2024 · Rowland Homes Ltd Warrington

Agent replied · 24 August 2024

It's brilliant to read your feedback about your experience and the team at Richmond Point, thank you for taking the time to leave a review. We're so pleased to hear you love your new home. Many thanks, Rowland Homes

5/5

Trustpilot

Rowland Homes have been very…

Rowland Homes have been very understanding when I came to moving our Early Bird reservation from one site to another. Stephen could not of been more helpful, efficient and reassuring after our change in circumstances meant our original reservation was now the wrong place for us to make our home. Well done and thank you Stephen, I know with your down to earth approach buying a house with Rowland Homes in Euxton will be made so much easier.

Andy · 21 July 2024 · Rowland Homes Ltd Warrington

Agent replied · 24 August 2024

Thank you for taking the time to leave a fantastic review about you're experience and Stephen. Thanks Rowland Homes

1/5

Trustpilot

AVOID AT ALL COST!!!

AVOID AT ALL COST!!!Worst development in Cottam don’t waste your hard earned money site manager harry hasn’t got a clue how to handle any situation he starting swearing at us and walked off when asked a simple question he tells people he’s related to the M.D so he thinks he can chuck his weight around. customer care won’t do anything so don’t bother emailing them. We have over grown grass that was cut once 2 years ago cabin has been left outside my house and the drains were NOT fitted correctly even after sending pictures, they but the blame us for doing our garden we paid a lot of money and never expected this all we look at is a cabin and disgusting grounds every development around the area is well looked after please please don’t buy

Nicola · 19 July 2024 · Rowland Homes Ltd Warrington

Agent replied · 24 August 2024

Sorry to hear you are not happy, our Customer Care team will be in touch to look into this further for you. Many Thanks, Rowland Homes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Rowland Homes Ltd

Which Rowland Homes Ltd office has the most reviews?

Ulverston has the most, with 265 reviews rated 4.0 out of 5, followed by Warrington with 255.

Where are the Rowland Homes Ltd offices?

The four Rowland Homes Ltd offices, by town:

  • Garstang: Preston Lancaster New Road, Garstang, PR3 0LP
  • Lytham St. Annes: Salisbury Avenue, St. Annes, Lytham St. Annes, FY8 3FS
  • Ulverston: Priory Road, Ulverston, LA12 9QE
  • Warrington: Lichfield Avenue, Grappenhall, Warrington, WA4 3LG

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