Every review we hold for the Ulverston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStephen at Waddicar Rise is a Superstar!
We cannot thank Stephen at Waddicar Rise enough for everything he did to help us secure our dream home! From start to finish, his service was absolutely first class. Buying a home can be stressful, but Stephen went completely above and beyond, chasing solicitors, keeping us constantly updated, and making sure everything stayed on track. Quite honestly, without his hard work, dedication, and constant support, we wouldn't have got our dream home. He truly deserves outstanding praise and Rowland homes should be grateful he works for them!
Mike · 22 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave this fantastic review about Stephen and your experience at Waddicar Rise, it's great to read. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotI have bought a new house on Royal…
I have bought a new house on Royal Gardens in Blackpool. I was looking at various models and had my heart set on one of them. Sadly I missed out on that but Elaine who was the sales adviser gave me further options within my budget. Elaine made sure that the model I have now bought was suitable due to my disabilities. Elaine could have just done a basic sales job but she went really above and beyond and showed a real caring attitude. She made sure I understood everything and guided me through the process expertly. Thank you for all your help Elaine you really showed what Rowland homes is all about.
Steve · 29 May 2026
Agent replied · 22 September 2026
We're delighted to read your comments about Elaine at Royal Gardens, thank you for taking the time leave a review. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWaddicar Rise
We have been really pleased with our experience at the Waddicar Rise development. From initially signing with Kai on the early bird option through to reserve / exchange with Stephen the development manager. We found Kai very helpful on our first visit and Stephen who has been a great in assisting with the reserve / exchange process, fully explaining site / house / development documents and helping us pick our personalised options. Stephen has been a great help during the conveyancing process and has always been available for contact with any queries or concerns, Thanks Stephen.
Lewis · 20 May 2026
Agent replied · 22 September 2026
Thank you for leaving a review about your experience at Waddicar Rise and Stephen & Kai, it's great to read. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotOur new home was of exceptional…
Our new home was of exceptional standard and quality. All delivered by a professional and courteous sales staff. All the team at Richmond Point went above and beyond to ensure that our new build house journey was smooth and seamless. Especially thankyou to Lorraine who was fantastic in assisting through this process.
Christopher · 31 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review. We’re delighted to hear that you’re happy with your new home. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotSusan is the best ever
When i viewed the houses on the development i feel in love with the designs. The one i wanted wasnt available, but Susan kept me updated and as soon as i was available she got in touch. I was close to completion on my house sale and she made sure to chase everyone to close within 4 weeks.
Michelle · 20 July 2026
Agent replied · 24 December 2025
We're so pleased to read your brilliant review about Susan, thank you for taking the time to leave such fantastic feedback. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotReally easy from start to finish
Really easy from start to finish. Sue was amazing from start to finish ,organized everything swiftly and efficiently. Professional and courteous. Really down to earth and friendly. Can't thank her enough for helping us buy our new forever home. Thank you sue. You've been amazing. X
ADM696 · 30 August 2026
Agent replied · 22 September 2026
Thank you for leaving your feedback on your experience, it's great to read. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotWe had a fantastic experience with Lisa…
We had a fantastic experience with Lisa from Rowland Homes throughout the purchase of our new home. From start to finish, she provided excellent support, clear guidance, and made the whole process feel straightforward and stress-free. Lisa was always professional, approachable, and quick to answer any questions we had, which gave us great confidence every step of the way.
Jino · 16 May 2026
Agent replied · 22 September 2026
It's fantastic to read your review about Lisa, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotThank you Elaine
We are just at the beginning of our journey with Royal Gardens, but we already cannot thank Elaine enough for everything she has done for us so far. From the very start she has been absolutely fantastic, professional, caring, approachable and always willing to go the extra mile to help.
Consumer · 28 May 2026
Agent replied · 27 May 2026
It's fantastic to read your review about Elaine, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotThe process of buying a new home can be…
The process of buying a new home can be confusing but our sales executive Lisa Wilkinson has been extremely helpful throughout. She has been patient and responsive with all our enquiries and requests and has supported us through each step of the process. She’s a credit to Rowlands!
Natalie · 19 May 2026
Agent replied · 22 September 2026
It's great to read your lovely review about Lisa, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe are currently in the process of…
We are currently in the process of buying a property on ‘The Green’ at Ingol. Sue has been absolutely fantastic, very helpful, supportive, professional and friendly which is making our experience of buying our new home a lot less stressful. Thanks-you for a great service.
Carla · 29 May 2026
Agent replied · 22 September 2026
It's fantastic to read your lovely review about Sue, thank you for taking the time to share your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotVictoria’s Review
Olivia and her colleagues made the entire process as edifying as purchasing a new build can be. We felt a genuine sense of support at times when hurdles appeared in the conveyancing timeline, in that Olivia went above and beyond in seeking to expedite all matters.
Victoria · 17 May 2026
Agent replied · 22 September 2026
Thank you for leaving this great review about Olivia and your journey, we're pleased to hear that you're happy with your new home. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotThanks to Stephen
When buying our home in Jubilee Gardens Stephen the Sales Manager made our experience 1st class . He went over and above his remit to make sure our purchase went smoothly. He was always at the end of the phone treated us with respect. He sorted out a lot of difficult issues with our Solicitors . He kept us informed every step of the way, Stephen is a credit to Rowland Homes and without him we would not be living here. A massive thank you
Mary · 11 July 2025
Agent replied · 23 October 2025
Thank you for taking the time to write a review about your experience at Jubilee Gardens and with Stephen. We are so pleased to hear about your positive process. Best regards, Rowland Homes
★★★★★ 5/5
TrustpilotI started my Rowland journey back in…
I started my Rowland journey back in September last year. My plan was to buy 2 properties, one my parents to buy and one for myslef. Royal gardens in Bispham is the place we was buying the 2 new build propeeties.
Stacey · 8 June 2026
Agent replied · 22 September 2026
We're so pleased to read your brilliant review about Elaine and your experience at Royal Gardens, thank you for taking the time to leave your feedback. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotStephen at Waddicar rise
We honestly cannot thank Stephen at Rowlands Waddicar Rise enough for everything he has done for us throughout the process of buying our forever home.
Emma · 25 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review and sharing your experience of your home buying journey with Stephen at Waddicar Rise. It's always great to read about our colleagues. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotGreat support
Elaine has been welcoming and helpful from start to finish. She has made the process so much easier and kept us well informed all the way. She is an asset to Rowland homes.
Alicia · 28 May 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a lovely review about Elaine. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotSuzan is a DIME!
Suzan is a dime! Highly recommend purchasing a property off her. Straight to the point and very understanding! Amazing experience and 5* service! Thank you!
Harun · 11 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a great review about Suzan. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotBrilliant customer care
Suzan was brilliant in the way she came across, she seemed as excited as I was.
Max · 15 August 2026
Agent replied · 22 September 2026
We're delighted to read your comments about Suzan, thank you for taking the time to leave a review. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotA True Christmas Miracle
We’ve had an amazing experience with Rowland homes thanks to their wonderful sales rep Stephen. Not only is he extremely experienced, knowledgeable and efficient, he is genuinely one of the kindest people you’ll meet. Stephen has gone above and beyond for us and has secured us a dream home which we couldn’t be happier with. It feels like a true Christmas miracle for us. We can’t thank Stephen enough and look forward to enjoying our Rowland home in 2025 at Jubilee Gardens.
Jemma · 14 December 2024
Agent replied · 27 May 2026
Thank you for taking the time to write a review about your experience at Jubilee Gardens and with Stephen. We are so pleased to hear. Best regards, Rowland Homes
★★★★★ 2/5
TrustpilotThe quality of workmanship and the…
The quality of workmanship and the initial design of the homes is shocking, after 4 large water ingress into the house and garden that floods due to poor initial design as the run of water pours onto the garden and floods as there is no drainage, after initial acceptance of blame Roland homes senior team offered £500 compensation instead of fixing the problem. and this is after spending £1000 pounds on turfing which is now knackered due to the waterlogged garden, joke! I am now left with a big bill to fix something that should have never been a problem.
Sean · 15 April 2026
Agent replied · 22 September 2026
We’re sorry to hear you are not happy with your new home. We will forward your review to our customer service team, who will look into this for you. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotLisa, Jubilee Gardens
We had a great experience moving into our home, made better by the Rowland Homes team. Especially Lisa and Stephen. Lisa was new to role, but very supportive and helpful. Nothing was too much trouble. And she gave good advice beyond the process.
Catherine · 24 December 2025
Agent replied · 21 March 2026
Thank you for taking the time to leave a review, it’s great to hear about your experience. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotAfter sales review at Richmond Point Lytham St Annes
I don’t often write reviews however I’m taking a minute or two to say how wonderful certain staff have been on Richmond Point from the sales staff who were incredibly friendly and helpful to the amazing after sales service being the site manager, Pete. He has been invaluable along with his team of trades people. I have moved from a beautiful, large Victorian house in Lytham. With new life changes I pondered on getting a new build thinking it would hopefully give me some reassurance knowing that if I had any issues then I had the security of the guarantee and support with ongoing issues. Never living in a new build property I was a little sceptical but I heard Rowland homes had a good reputation. I’m so pleased I went with this company as their site manager Pete has been nothing but professional, supportive, polite and incredibly efficient at dealing with issues on my snag list; delegating to wonderful trades people who have all been excellent. Pete the site manager must be incredibly busy as the development is extremely large however he makes you feel like you’re no 1! He always has a smile on his face, he’s receptive, goes above and beyond to reassure you, giving the upmost of professional support and importantly gets the issues dealt with promptly. I would like to say a huge thank you to all the team but especially Pete who has taken away any anxieties associated with living in a new build, this has been invaluable to me in my transition to my new home, Helen Leek
Helen · 9 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to write a review about your experience at Richmond Point and with the Rowland team. We are so pleased to hear about your positive process. Best regards, Rowland Homes
★★★★★ 5/5
TrustpilotLevens View new build
We bought a house at Levens View and Jordan was our main contact throughout. Jordan guided us throughout the process and kept us fully informed along the way of any details or updates to ensure that buying our house went smoothly. Jordan was friendly, always available to answer any of our numerous questions and ensured that what could have been a long process went without issues. Having never purchased a new build before, we found Jordan's wealth of knowledge incredible and he was able to also guide us through working with the solicitors and the paperwork required.
LeePos · 29 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to write a review about your experience at Levens View. We are happy to hear about your positive process. Thank you Rowland Homes.
★★★★★ 5/5
TrustpilotQuality Experience beuitiful home
Our first experience of Rowland homes was a visit to the Jubilee gardens show homes in Euxton,We were very impressed with the different styles available and the actual build quality of the homes. We looked at other builders within a 10 mile radius but none of them came anywhere near to the homes on offer at the Rowland homes in Euxton.We went back a few weeks later to reserve our home, Stephen was excellent very helpful and made the experience of buying a Rowland home so easy and kept us informed throughout the whole process from initial deposit to completion.Luke and sam the builders site managers did a fantastic job of sorting the few snags we found very promptly and very professionally, they are a great team at Rowland and have made our whole experience a very memorable one, thanks team Rowland you are the best.
Samuel · 27 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, it’s great to hear about your buying experience. We’re delighted you love your home. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotExcellent service - Jubilee Gardens
We are delighted to share our experience after moving into our new home in Jubilee Gardens. The entire process has been seamless, thanks in large part to the exceptional staff. A special shout-out to Stephen, who was instrumental throughout our journey, making everything significantly easier for us.Additionally, Luke and his team have been incredibly supportive as we settled in. They responded promptly to any issues we encountered and consistently went above and beyond to ensure our comfort.Based on our experience, I would recommend Rowland Homes. They have truly made our moving experience enjoyable and stress-free!
Edem · 23 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a fantastic review about your moving experience and the Rowland team. Thanks Rowland Homes
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