Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotThank you Elaine
We are just at the beginning of our journey with Royal Gardens, but we already cannot thank Elaine enough for everything she has done for us so far. From the very start she has been absolutely fantastic, professional, caring, approachable and always willing to go the extra mile to help.
Her kindness, patience and genuine care for her customers really stand out, and it’s clear she truly loves what she does. We are so grateful for all of her help so far and would highly recommend Royal Gardens to anyone looking for a new home.
Thank you again Elaine, you have been brilliant so far!
Kim & Darren xx
Consumer · 28 May 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 23 December 2024
It's fantastic to read your review about Elaine, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotGreat support
Elaine has been welcoming and helpful from start to finish. She has made the process so much easier and kept us well informed all the way. She is an asset to Rowland homes.
Alicia · 28 May 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 5 June 2026
Thank you for taking the time to leave such a lovely review about Elaine. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotThe whole process was handled…
The whole process was handled professionally, and communication was always clear and timely.
A special thank you to Elaine, who was incredibly supportive throughout the journey. She was always approachable, helpful, patient, and willing to answer any questions we had. Her dedication and reassurance made what could have been a stressful process feel much smoother and easier.
We truly appreciate all the support and would highly recommend contacting Elaine at Royal garden Rowland homes Bispham when looking to buy a property.
Joy · 28 May 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 5 June 2026
We are so pleased to read your review about Elaine and your experience at Royal Gardens, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotA dream I didn't think was possible, thank you Rowland Homes
As a first-time buyer and single parent, purchasing my own home felt overwhelming, but Rowland Homes made it possible, and I couldn't be prouder to have got here.
A huge shout-out to Jordan Ross in sales, who was incredibly patient with my endless questions and somehow kept his cool when I changed my mind about my kitchen units more than once! He made the whole process feel manageable at every step.
Once I moved in, Brian the site manager and Richard were brilliant at working through my snag list, friendly, efficient and nothing was too much trouble.
The house itself is perfect for me and my little family. It's not huge, but it doesn't need to be, and the location more than makes up for it. I regularly have genuine "pinch me" moments when I take my dog out into the stunning countryside surrounding the estate. I still can't quite believe I get to live here.
Thank you Rowland Homes. You helped make a dream a reality.
Jen · 26 May 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 11 June 2024
Thank you for sharing your comments about the team, we're delighted to hear you love your new home. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWaddicar rise
I recently bought my home through Rowland Homes, waddicar rise and the experience has been fantastic from start to finish. Stephen, the Sales Executive, has been absolutely amazing throughout the whole process. Not only has he been friendly and welcoming, but also incredibly informative and knowledgeable every step of the way.
The entire process has been seamless, and the amount of time, care, and attention to detail Stephen has given us has been outstanding. All of the staff at Rowland Homes have been fantastic, supportive, and professional, and we truly couldn’t have done this without their help.
I am so grateful for all their support and would highly recommend Rowland Homes to anyone looking to buy a new home!
Tyan · 22 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
It's great to read about your experience at Waddicar Rise and with Stephen, thank you for taking the time to leave such a fantastic review. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotSales Executive on site Jorden could…
Sales Executive on site Jorden could not have been more helpful in the purchase of our new property plot 182. John and Maire Ormerod.
John · 22 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for taking the time to leave a review about Jordan. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotWaddicar Rise
We have been really pleased with our experience at the Waddicar Rise development. From initially signing with Kai on the early bird option through to reserve / exchange with Stephen the development manager. We found Kai very helpful on our first visit and Stephen who has been a great in assisting with the reserve / exchange process, fully explaining site / house / development documents and helping us pick our personalised options. Stephen has been a great help during the conveyancing process and has always been available for contact with any queries or concerns, Thanks Stephen.
Cheers,
Lewis and Chris.
Lewis · 20 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for leaving a review about your experience at Waddicar Rise and Stephen & Kai, it's great to read. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotThe process of buying a new home can be…
The process of buying a new home can be confusing but our sales executive Lisa Wilkinson has been extremely helpful throughout. She has been patient and responsive with all our enquiries and requests and has supported us through each step of the process. She’s a credit to Rowlands!
Natalie · 19 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
It's great to read your lovely review about Lisa, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotHonest, helpful and supportive!
We had a lot of support and assistance through our purchase of a house in Waddicar Rise .
Since it was our first house, they've patiently answered all our questions and delivered clear information with no surprises and no hidden offsides. I love the transparency for that they say what it is and not a customer might hope for.
House is midsize but none of the rooms is awfully small and the development is in a lovely area...
Post purchase service is excellent and quick...
I think we've got a great value for the price and I love it... I'd purchase again with them!
Gergana · 18 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for taking the time to write a review about your experience. We are delighted to read about your positive process. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotVictoria’s Review
Olivia and her colleagues made the entire process as edifying as purchasing a new build can be. We felt a genuine sense of support at times when hurdles appeared in the conveyancing timeline, in that Olivia went above and beyond in seeking to expedite all matters.
The quality of the build is to a much higher standard than other houses we viewed in the local area, built by so called bigger companies.
The after sales service, including snagging where required, has been excellent.
We are grateful for the journey thus far, thank you.
Victoria · 17 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for leaving this great review about Olivia and your journey, we're pleased to hear that you're happy with your new home. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe had a fantastic experience with Lisa…
We had a fantastic experience with Lisa from Rowland Homes throughout the purchase of our new home. From start to finish, she provided excellent support, clear guidance, and made the whole process feel straightforward and stress-free. Lisa was always professional, approachable, and quick to answer any questions we had, which gave us great confidence every step of the way.
Thanks to her efficiency and knowledge, the entire process was incredibly quick and easy. We truly appreciate all her help and would highly recommend Lisa to anyone looking to buy a new home with Rowland Homes.
Jino · 16 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
It's fantastic to read your review about Lisa, thank you for taking the time to leave your comments. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotEase of house buying process for first time buyers!
Lorraine at Richmond Point has made our reservation experience so easy. Relaxed, friendly & knowledgeable we felt supported from our first site visit through to reservation. We look forward to continue our process through Rowland Homes & sure Lorraine will guide us through each step - this was important to us as first time buyers as there is so much to do in the process of buying a house.
I.R · 16 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for taking the time to write a review about your experience at Richmond Point and with Lorraine - it's great to hear about your journey. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe are very happy with our new home
We are very happy with our new home. The process of buying was made easier by the Rowland Homes team. We are satisfied customers. Thank you
Cicely.C · 16 May 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
Thank you for your comments, we’re delighted you're happy with your new home. Many Thanks Rowland Homes
★★★★★ 2/5
TrustpilotThe quality of workmanship and the…
The quality of workmanship and the initial design of the homes is shocking, after 4 large water ingress into the house and garden that floods due to poor initial design as the run of water pours onto the garden and floods as there is no drainage, after initial acceptance of blame Roland homes senior team offered £500 compensation instead of fixing the problem. and this is after spending £1000 pounds on turfing which is now knackered due to the waterlogged garden, joke! I am now left with a big bill to fix something that should have never been a problem.
if you want a dream home with no stress and a quality product to spend your hard earned cash on, choose another company as rowland home is a shambles.
Sean · 15 April 2026 · Rowland Homes Ltd Garstang
Agent replied · 22 September 2026
We’re sorry to hear you are not happy with your new home. We will forward your review to our customer service team, who will look into this for you. Many Thanks, Rowland Homes
★★★★★ 5/5
GoogleMichelle and Lorraine were brilliant throughout our move, super helpful and always kept us up to date with everything we needed. We are thrilled with our new home! Everyone on the estate is really friendly and welcoming.
Tom · 9 April 2026 · Rowland Homes Ltd Lytham St. Annes
★★★★★ 5/5
TrustpilotNew home in Cuerden Place, Rowland Homes
We have recently purchased a plot in Cuerden Place and are absolutely delighted with both the quality of the house and the wonderful location. What truly made the experience exceptional, however, was the incredible support we received throughout the entire process, especially from Olivia, the Sales Executive, and Pete and Tony, the two Site Managers.
They went above and beyond at every stage to ensure everything was smooth and reassuring, always taking the time to answer our questions and make us feel fully supported. Their attention to detail, professionalism, and genuine care gave us complete confidence that our home was being built to the highest standards.
Thanks to their dedication and kindness, buying our new home has been a genuinely positive and memorable experience. We are extremely grateful and would wholeheartedly recommend this development to anyone considering purchasing a home here.
Noemi · 17 February 2026 · Rowland Homes Ltd Garstang
Agent replied · 23 February 2026
Thank you for your brilliant feedback on the team at Cuerden Place, it's great to read. Many Thanks, Rowland Homes
★★★★★ 5/5
GoogleLovely site, competitive prices compared to other sites, great incentives.
Liam · 16 February 2026 · Rowland Homes Ltd Lytham St. Annes
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic experience, really pleased!
Edward · 12 February 2026 · Rowland Homes Ltd Garstang
Agent replied · 23 February 2026
Thank you for taking the time to leave a review. Many Thanks, Rowland Homes
★★★★★ 1/5
TrustpilotAvoid like the plague
What a absolute bunch of robbing gets. We reserved a plot for a 4 bed detached in Melling and because there was a hold up with our chain, we were unable to exchange contracts within the specified time frame. We had already gone over this time frame when we ordered and paid for £6200 worth of extras. Fast forward a few weeks and they informed us we needed to exchange, we chased up and solicitors were on it, next thing, they cancelled our reservation and are refusing to refund the majority of the monies paid. So far they have said they will refund £2246 for flooring but cannot refund for appliances as they have "been ordered" our solicitors have dealt with most the new build companies except these and have never come across anything like this. I wonder would they have cancelled if we had never ordered extras because they would have only made £500 as opposed to £4500. Scandalous, avoid like the plague!!! I wonder how many others have lost money through no fault of their own....disgraceful Rowland
Sandra · 15 January 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 25 February 2026
Thank you for your feedback. We’re aware of your complaint and it’s currently being reviewed by our team. We’ll provide an update as soon as we can. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotMet with Stephen who was warm
Met with Stephen who was warm, friendly and professional. He knew exactly how to assist us and matched our requirements to homes that may be of interest.
Violet · 12 January 2026 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 25 January 2026
Thank you for your great review about Stephen, it's fantastic to read. Many Thanks, Rowland Homes
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 10 January 2026 · Rowland Homes Ltd Ulverston
★★★★★ 5/5
TrustpilotLisa, Jubilee Gardens
We had a great experience moving into our home, made better by the Rowland Homes team. Especially Lisa and Stephen. Lisa was new to role, but very supportive and helpful. Nothing was too much trouble. And she gave good advice beyond the process.
Catherine · 24 December 2025 · Rowland Homes Ltd Lytham St. Annes
Agent replied · 25 January 2026
Thank you for taking the time to leave a review, it’s great to hear about your experience. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotJubilee Gardens, Chorley - great move
We have just moved in to Rowland's Jubilee Gardens development in Chorley this week. We met Lisa in the sales office about 8 weeks ago (it's all gone so fast!) and she has been really helpful and friendly since day 1. She kept us informed of progress every week, and we also popped in a few times to ask questions and she was always pleased to see us and took the time to make sure we were happy with everything. Even now after we have moved in she gives us a wave and a smile as we walk past - we don't feel like we have have been forgotten just because the sale is complete.
Phil · 19 December 2025 · Rowland Homes Ltd Garstang
Agent replied · 24 December 2025
Thank you for taking the time to write a review about the team at Jubilee Gardens, it's great to hear. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotGreat Service End to End
Been a great experience buying my first home on Jubilee Gardens. Its been a pleasure dealing with Monty, Stephen and Lisa who have looked after me throughout the process. I would certainly recommend Rowland Homes.
Mike · 19 December 2025 · Rowland Homes Ltd Garstang
Agent replied · 24 December 2025
Thank you for taking the time to leave a fantastic review about the team at Jubilee Gardens. Many Thanks Rowland Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.