Trusted Agent profile

Rolfe East estate agents in Sherborne, Ealing and London

4.5

★★★★★ Excellent

487 reviews across 4 offices and 3 platforms

rolfe-east.com

Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 487 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

467

Reviews on Google

All 4 offices

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

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Our offices

Rolfe East's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Rolfe East is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The British Property Awards

Rolfe East and its branches won awards at The British Property Awards in six years, most recently 2025.

British Property Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2019, 2018, 2017.

British Property Awards by year, 2025 to 2017

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Rolfe East office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was very happy with their overall service, problems that arose were dealt with efficiently and professionally, I would recommend

John · 22 June 2021 · Rolfe East Sherborne

Agent replied · 21 June 2024

Thank you, John. We really appreciate the feedback.

5/5

Google

Amazing service from the whole team, especially Sophie and Megan. Very professional, always helpful whatever the time of day.

Raoul · 22 June 2021 · Rolfe East Sherborne

5/5

Google

We have just completed on a tricky sale, not helped by a pandemic! Sophie Chiswell has been absolutely wonderful in dealing with a complicated sale with determination and helpfulness above and beyond.

Lucy · 22 June 2021 · Rolfe East Sherborne

5/5

Google

We had wonderful service from the team at Rolfe East from the very first meeting until our successful sale. We cannot recommend their services highly enough.PositiveResponsiveness, Quality, Professionalism, Value

PeteLouise · 22 June 2021 · Rolfe East Sherborne

Agent replied · 21 June 2024

Thank you so much for your lovely review!

5/5

Google

Thanks to Rolfe east, and to Sophie in particular we are now home owners! They’ve been really patient during the entire process. Highly recommended, if you’re looking to buy in Sherborne, Milborne port and surrounding areas give them a buzz! Thanks a lot Sophie and Laurence

Massimiliano · 22 June 2021 · Rolfe East Sherborne

5/5

Google

From start to finish we received great care and professional service from both Laurence and Sophie. We would thoroughly recommend Rolfe East, Sherborne, to anyone buying or selling their house in the area.PositiveProfessionalism

Pete · 22 June 2021 · Rolfe East Sherborne

5/5

Google

From the moment we met Laurence, we brought in to his electric enthusiasm and positivity, and knew he would take our property to market and get the best result for us - and he delivered! First viewing even before it was officially on the market sealed it:) Would recommend Laurence and his team to anyone who has suffered unenthusiastic estate agents - "oh I'll sale your house if I must" - this was a different level - very professional, friendly, but above anything else, enthusiastic about his work and profession" sums it up the totally positive experience. What a refreshingly positive experience, and a good result:)

Kevin · 22 June 2021 · Rolfe East Sherborne

5/5

Google

Without the above and beyond effort of Sophie at Rolfe East Sherborne my move to the area would not have happened. The sale of the property I was moving from (through a different agent in another area) suffered repeated delays which strained and jeopardised the chain. Sophie was very understanding and brilliant in keeping all parties at the table. When things got difficult she sought out new angles to keep everyone on board, and was really able to apply the heat when necessary. My thanks again to Sophie, Laurence and the team at Rolfe East Sherborne for standing by me and delivering an outstanding service.

CAD · 22 June 2021 · Rolfe East Sherborne

5/5

Google

I found Rolfe East refreshingly uncomplicated and confident in their ability to sell my property without the need for me being tied to a lengthy contract Professional throughout the process, the team kept me informed every step of the way and had an ability to move third parties along when the situation arose What more can I say? They did what they said they would do and in a very friendly reassuring way Without a doubt I will use them again on my other properties

Richard · 22 June 2021 · Rolfe East Sherborne

5/5

Google

Lawrence and Sophie have been excellent. We have been trying to sell 4 George Street for several years and prospective buyers have pulled out of the sale in some cases after the search process was completed but after moving to Rolfe East at Sherborne our good luck changed and we have been very impressed with the whole team at the Sherborne branch.

John · 22 June 2021 · Rolfe East Sherborne

Agent replied · 21 June 2024

Hi John! We are so pleased to hear your luck changed when moving to Rolfe East. Thank you for your kind words.

4/5

Google

We have just completed on our sale through Rolfe East and purchase (through another local agent in Sherborne)and they achieved an exceptionally good figure for our property. The Team were also particularly good at keeping all parties 'up-to-date' during this difficult period, when the process seemed to take ages! We would strongly recommend them.PositiveResponsiveness, Professionalism

Janice · 22 June 2021 · Rolfe East Sherborne

5/5

Google

We have just sold our house through Rolfe East. Yet with all the restrictions with searches etc due to Covid, their team in Sherborne office worked really hard to get the completion by the deadline. Excellent company, very friendly and efficient personnel. Would effeminately recommend Well done to the Rolfe East TeamPositiveResponsiveness, Quality, Professionalism, Value

JAMES · 22 June 2021 · Rolfe East Sherborne

5/5

Google

Laurence, Sophie, Paige and Megan have been amazing. We invited 3 local estate agents round to quote but Laurence was the only one who had a vision and for the house, knowing who it would appeal to and how to make the property stand out from others on the market. We were also won over by the 360 degree online viewing facility, which was especially important being in and out of lockdown. The house sold within a couple of days of going live and at a price we were happy with. The team are very efficient and hard working. Sophie was our main point of contact and she was excellent, but we could speak to anyone on the team at any time and they all knew the progress of the sale. We wouldn't hesitate to use Rofle East Sherborne again and would highly recommend them to others.PositiveProfessionalism

KateDM · 22 June 2021 · Rolfe East Sherborne

5/5

Google

I bought a property in Sherborne through Rolfe East, who provided an excellent service to me as a buyer. The agent who dealt with the property worked tremendously hard, above and beyond the call of duty, and was very patient. My queries were answered promptly; outstanding issues were chased up and resolved without delay; the really rather haphazard, unhelpful agent further down my chain was dealt with tactfully but firmly. Without this help from Rolfe East I am not sure when the sale would have been completed. They were very professional and nothing was too much trouble. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Anne · 22 June 2021 · Rolfe East Sherborne

5/5

Google

High Quality, Professional, Hard working. Recommendation: Best estate agent in the area. Strongest recommendation to use to any potential seller. Rolfe East Sherborne Office worked exceptionally hard for us during a trying time for the nation. Pulling out all the stops to keep our house advertised and working up interest. At every step Laurence was concise and straight the mark on all aspects of the house. He never over exaggerated and attempted at all times to be realistic. Sophie, the agent who dealt directly with us the most, was timely and constructive with all potential buyers. She was timely and communicated regularly, efficiently and with cheerfulness at every opportunity. Behind this team is the drive to see the job through for the benefit of the client. At no time did I feel that they were working for their own interest, but solely for us; the team was exceptional in response time and hard lined in advice give at all times.PositiveResponsiveness, Quality, Professionalism

Matthew · 22 June 2021 · Rolfe East Sherborne

5/5

Google

Chris Baker from Rolfe East has been immensely helpful throughout the very stressful process of selling one’s home. Thank you!

Carolyne · 21 June 2021 · Rolfe East Ealing (Rolfe East)

5/5

Google

Had a wonderful time with this company, they were very helpful all the way through to getting my dream property, and i was dealt with by an agent called Ranj, he was great, id definitely reccommend!

Rokhosh · 21 June 2021 · Rolfe East Ealing (Rolfe East)

5/5

Google

excellent service, very meticulous with the reoffences, great service for checkin. we rented 2 places during the last year, very , sorry excelent sevice, should give a rise to ana and rajn. NelsoPositiveResponsiveness, Quality, Professionalism, Value

Nelson · 21 June 2021 · Rolfe East Ealing (Rolfe East)

5/5

Google

I had some plumbing issues that needed taking care of in a flat i rented through Rolfe east. They responded with care to my complaints and took prompt action to resolve the problem. Very professional team.

Be · 21 June 2021 · Rolfe East Ealing (Rolfe East)

5/5

Google

The service Ranj provided me was spectacular and made the whole process so smooth. I will definitely forward Rolfe East to all my associates to find themselves a new home.

A customer · 21 June 2021 · Rolfe East Ealing (Rolfe East)

1/5

Google

At the beginning everything went good, as they want to get new costumers, during our tenancy we had few problems and they send people to fix them relatively quick but once we left the property....what a nightmare! Almost two months making calls and being ignored by everyone there to get our deposit back! After 40 days we get an email saying they will reduce 200 pounds from our deposit for cleaning purposes 😂😂 After that we said we will take legal actions against them and in 5-7 days we had the money back! UNPROFESSIONALS!!!NegativeResponsiveness, Professionalism

Luis · 21 June 2021 · Rolfe East Ealing (Rolfe East)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Rolfe East

Which Rolfe East office has the most reviews?

Sherborne has the most, with 267 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 150.

Where are the Rolfe East offices?

The four Rolfe East offices, by town:

Has Rolfe East won any awards?

Yes. In The Trusted Agent 2026 awards, Sherborne won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2017.

Reviews may appear on more than one platform.

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