5/5
Very professional, helpful and friendly team. Couldn’t criticise, thank you very much for your help
Trusted Agent profile
★★★★★
171 reviews across 4 offices and 4 platforms
Roger Parry and Partners has four offices, in Shrewsbury, Welshpool, Oswestry and Llanidloes. Together they have 171 reviews on four platforms, rated 4.5 out of 5 overall.
164
Reviews on Google
All 4 offices
2
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Roger Parry and Partners's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very professional, helpful and friendly team. Couldn’t criticise, thank you very much for your help
5/5
Would definitely recommend Roger Parry Shrewsbury. Ruth was fantastic in keeping us informed during our purchase, and always responded to our queries quickly. She was very supportive and the team helped smooth through what is always a stressful process.
5/5
I purchased my property through Roger Parry, the process from start to finish was a breeze, Ruth who was helping me throughout the process was so helpful, kept in touch regularly, assisted in mediation between the solicitors on both sides and was very helpful with recommending local areas as I was not familiar with Telford. I would definitely recommend RP&P, and will most certainly return if/ when I come to sell. Thanks for all your help Ruth!!
5/5
The staff in the sales department are far and away among the best I have encountered. Josh Gray is outstanding and his unfailing optimism was never dented when a dilettante couple declared at a late date that they were pulling out. Josh brings a good level of professionalism as well as humanity and practicality to what must be, at times, a daunting role. He is aware that each and every sale involves human beings at a very trying time in their lives. Ruth Potter is cut from the same cloth: always reliably efficient and highly professional with that mix of patience and understanding that makes this property sales dept outstanding in an often variably field. I don’t know what I would have done had they been different from how they are
5/5
Extremely professional team. We arranged a viewing on a property and found them to be friendly, knowledgeable and quick to respond. Wouldn't hesitate to recommend them
5/5
We recently bought a house through Roger and Parry, and Clemmie was our point of contact throughout the purchase. She has been beyond helpful, extremely cooperative, informative and supportive. We cannot thank her enough for her help and support throughout this process. We would highly recommend. Many thanks, Darren & Toni
Thank you, Darren Bebbington for your 5* review. We will be sure to pass on your positive review to the Clemmie. Your feedback is greatly appreciated.
5/5
Mollie Hammond was amazing from the viewing to everything else would highly recommend Roger Parry and partners
Thank you, Lisa Edwards for your 5* review. We will be sure to pass on your positive review to Mollie. Your feedback is greatly appreciated.
5/5
Josh was our agent in the recent sale of a property and provided a very professional, helpful and attentive service. Nothing was too much trouble and he helped us resolve a couple of tricky situations. Strongly recommend.
Thank you for your 5* review. We will be sure to pass on your positive review to Josh. Your feedback is greatly appreciated.
5/5
Excellent service and advice provided by Josh and the team.
Thank you, Steve Morris for your 5* review. We will be sure to pass on your positive review to Josh and the team. Your feedback is greatly appreciated.
1/5
Viewed a property over a month ago and no one has called me to to follow up, I am still waiting for c all back to arrange a viewing on a property since early December, poor communication and didn’t seem interested.
We are very sorry to hear your comments above, we would be most grateful if you could kindly contact our office to discuss this and we can resolve things for you. Please can you email shrewsbury@rogerparry.net or call 01743 343343 and we will be happy to help.
5/5
Professional service offered, dealing with all aspects of property sale
Thank you, David Morris for your 5* review. Your feedback is greatly appreciated.
1/5
Don’t agree with one star Don’t sign any property with out getting Property license checks and certificates for all parts of the house from landlords to safety inspection because we had house from 5 years of hell with them not doing the checks the landlord was not licensed and no planning for the property they did not check the law with the Electric supplier? As was cash for landlord not by law Damp in every room and water leaks from Bodman and landlord and if u watch any scum landlords on tv his one of them thanks to this company so please be careful and do your own research in the place b4 signing So on the 27th dec dps emailed me to say on the 20th December I agree to pay £750 over to a the landlord what I did not and I will not get any money back from them for this how sign a key over to not get the deposit back hmm don’t touch this company as they only here for the scum landlords they don’t do there checks and scam people with poor housing
Dear Leon. I’m sorry to hear of your negative experience. After further investigation I can see that Roger Parry & Partners did not manage the property which you are referring to however if you wish to discuss your concerns further, please do get in touch with one of our team. Best wishes.
5/5
An excellent professional service and greatly appreciated. Many thanks to Jo Woollam from Ritchie and Debra.
Thank you, Ritchie and Debra for your 5* review. We will be sure to pass on your positive review to Jo. Your feedback is greatly appreciated.
5/5
Excellent service from beginning to end, good communication and friendly approach thoughout.
Thank you, Georgie Evans for your 5* review. Your feedback is greatly appreciated.
5/5
I gave this letting agency a 5-star because rendering good services is their culture...you want to try them. I have rented from them on two separate occasions. Excellent Letting Team they've got.
5/5
Over the period of 8 years the company has been superb, they have always communicated both professionally and personally to a very high standard. I would highly recommend the company and wish them continued success.
Thank you, Paul Houghton for your 5* review. Your feedback is greatly appreciated.
5/5
Josh helped us with both the sale of our previous house and the purchase of our next. He put in a tremendous amount of effort to help iron out issues along the way and ensure that everything worked out well for everybody. We would recommend the team to anyone.
Thank you, SJ Cook for your 5* review. We will be sure to pass on your positive review to Josh. Your feedback is greatly appreciated.
5/5
The whole team have been professional and useful from the start of the service. Would highly recommend, especially for anyone who lives out of Shropshire looking for an estate agent to fully support them with the selling process.
Thank you, Raksha Patel-Calverley for your 5* review. We will be sure to pass on your positive review to the team. Your feedback is greatly appreciated.
5/5
We chose Roger Parry estate agents as from those who came to value our property, Jo Woollam was the most professional from the outset. Her enthusiasm and experience shone from the first, and from then, she was always readily available, immediately responsive giving positive and sound advice. She listened and showed understanding and as a result we sold our property after the third viewing at a time when the market was extremely slow. We are so very thankful that she was our agent and feel very lucky to have had such competent service.Thank you Jo you were truly outstanding!
Thank you, Alison Drew for your 5* review. We will be sure to pass on your positive review to Jo. Your feedback is greatly appreciated.
5/5
We recently sold our house with Roger Parry. Jo came out to do the initial meeting and put it on the market. She was extremely professional and very helpful. We sold our house within 2 weeks at a time when the market is slow. Other members of staff were also very helpful when arranging viewings. We would definitely recommend using Roger Parry.
Thank you, Rebecca Downes for your 5* review. We will be sure to pass on your positive review to Jo and the team. Your feedback is greatly appreciated.
5/5
Excellent service throughout the process. Always available to assist and guide when required. Undertook all viewings which made for a stress free process. Highly recommend.
Thank you, Susan Howell for your 5* review. Your feedback is greatly appreciated.
5/5
My sister and I had a property to sell in Welshpool and met Jill who we warmed to straight away. Jill explained the process clearly and how they could also check in on the property from time to time after an offer was accepted as it was unoccupied. This was very reassuring as we lived several hours drive away. Once we agreed to list our property with Roger Parry, Jill immediately sprang into action and the photos were organised and the property brochure was available within a week. We had several viewings and we received feedback for all of them. Once we accepted the offer, Jill and her colleague Harriet kept in contact with us all the way through. Jill, in particular, kept chasing the buyer and both solicitors to ensure the sale kept moving. We had numerous updates and we really appreciated the close monitoring Jill and Harriet did. Not only were they both professional and friendly, but there was nothing that was too much for them to do. Jill gave us advice and reassurance as well as her local knowledge. It was an absolute pleasure to deal with Jill and Harriet in what is normally a very stressful situation! I would have no hesitation in recommending anyone to use Roger Parry Estate Agents for their property sale.
Thank you, Diane Long for your 5* review. We will be sure to pass on your positive review to Jill and Harriet. Your feedback is greatly appreciated.
5/5
Lucie at Roger Parry made the whole process of buying a house very straightforward. She responded to all queries very quickly and was extremely helpful.
Thank you, Sophie Case for your 5* review. We will be sure to pass on your positive review to Lucie. Your feedback is greatly appreciated.
1/5
Use with caution
Absolutely dreadful experience when buying a property from this agent. Once a full survey was completed on the property showing major defects present including asbestos they shut us down with no desire to gain a resolution. Over 3k lost in Solicitors and surveyors fees but what hurt us the most was the absolute disregard for the emotional impact not only on ourselves who had by this late stage re-located with our employment but all the other people we had to let down in the chain behind us. Ultimatums given with only hours to assimilate important information is not negotiation. Had the agent been open and transparent about the issues with the property from the start it could have saved eight people a whole lot of heartache in our chain. We would never use this agent again having had such a bad and truly heartless experience. We are not a number we are real people and it will take us a long time to get over this horrendous experience.
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Shrewsbury has the most, with 117 reviews rated 4.4 out of 5, followed by Welshpool with 36.
The four Roger Parry and Partners offices, by town: