Roger Parry and Partners Oswestry reviews

★★★★★ 5/5

Google

From start to finish, the experience of selling our property through Roger Parry & Partners in Oswestry was smooth, efficient, and refreshingly stress-free. Lucie and her team brought a calm confidence to the process. Their friendly, knowledgeable approach made a real difference. Communication was clear and timely throughout, which meant we never felt out of the loop. The brochure they prepared showed the house beautifully, with a balanced description that was both honest and appealing. We appreciated the thoughtful detail and the way everything was explained without pressure. Every step, from the initial valuation to accepting the final offer, felt relaxed and well-managed. We were especially grateful for how easy the team was to speak to, always approachable, always professional. If you're looking for an estate agent who can guide you through the process with minimal stress and maximum support, we would confidently recommend the Oswestry team.

Paul · 17 April 2025

★★★★★ 5/5

Google

Having not moved for 27 years we were really grateful to Lucy for her expert advice and friendly professional approach. She was able to advise on creating a first class brochure which showed our house off perfectly. Throughout the process Lucy maintained regular contact with prompt responses when we raised questions. Lucy was on hand to either offer advice when showing potential buyers around or did them herself if we requested. Overall we were very pleased with the service we had from listing our property to sale/completion. Great team, very professional and really helpful, highly recommended. Gary and Shirley

Gary · 12 April 2024

★★★★★ 5/5

Google

We bought a house being sold by Roger Parry and partners. They were extremely helpful and made the sell very smooth. Special thanks to Lucy Bromley for her help.

Carol · 5 September 2025

★★★★★ 5/5

Google

Lucie and her Colleagues at the Oswestry branch were very friendly,professional and helpful during our sale and move a few months ago. If we were ever unsure of something, it was easily explained via email or phone call away. Nothing was too much trouble and we were very satisfied with the service we received. Roger Parry at the Shrewsbury branch were equally as helpful and chased up when needed to. Thanks for all your hard work! Recommend 100%!

Heidi · 7 July 2025

★★★★★ 5/5

Google

Lucie and her team provided excellent service and support in selling our late mother's house.They provided a thorough brochure and prompt up dates on viewings and offers.A very personal and professional experience. Highly recommended.

Joe · 13 November 2024

★★★★★ 5/5

Google

Outstanding Service from the Oswestry Team on Sale of Inherited Property. This was a remote sale as the vendors live in south west England. I was very impressed at the communication we had with Lucie Bromley, from initial set up of the contract to sell through the viewing and acceptance of bid process. The sales brochure showed the property in its best light whilst pointing out the age and potential improvements that may be needed.

Colin · 13 November 2024

★★★★★ 5/5

Google

I have been renting my property with Rodger Parry for over 2 year's now, I can only say that the help, advice and support I have had from Lucie at the Oswestry office has been first class. I would highly recommend Rodger Parry to anyone looking to either rent or sell their property.

Tory · 12 April 2024

★★★★★ 5/5

Google

Lucie and the team were so helpful, she came out to value the property at short notice, gave us a very good quote, & then found us a buyer who paid asking price. Most definitely recommended!

Alison · 16 April 2024

★★★★★ 1/5

Trustpilot

Use with caution

Absolutely dreadful experience when buying a property from this agent. Once a full survey was completed on the property showing major defects present including asbestos they shut us down with no desire to gain a resolution. Over 3k lost in Solicitors and surveyors fees but what hurt us the most was the absolute disregard for the emotional impact not only on ourselves who had by this late stage re-located with our employment but all the other people we had to let down in the chain behind us. Ultimatums given with only hours to assimilate important information is not negotiation. Had the agent been open and transparent about the issues with the property from the start it could have saved eight people a whole lot of heartache in our chain. We would never use this agent again having had such a bad and truly heartless experience. We are not a number we are real people and it will take us a long time to get over this horrendous experience.

Nicola · 15 June 2024

★★★★★ 5/5

Google

Lucie at Roger Parry made the whole process of buying a house very straightforward. She responded to all queries very quickly and was extremely helpful.

Sophie · 16 June 2024

★★★★★ 5/5

Google

Verty impressed with Lyndsey Fisher who dealt with a planning issue we had. She was very professional and pleasant, kept us informed. We had a quick successful outcome.

Gail · 12 April 2024

★★★★★ 1/5

Trustpilot

Completely agree with the other…

Completely agree with the other reviewer on here. Sadly I have had a very similar experience of unreasonable deductions being proposed from my deposit totalling £320 when I left the property in a better state than when I moved in. Avoid at all costs. Also being ignored and no one has tried to help whatsoever to resolve the situation. Disgraceful when I have been nothing but a reliable and honest tenant.

Lara · 4 November 2022

★★★★★ 5/5

Google

Excellent communication and fantastic customer service.

Natural · 13 November 2024

★★★★★ 5/5

Google

As an estate agent for 45 years I fully understand the difficulties of the business and the importance of an efficient and friendly manner.I was very satisfied with the service that I received from Lucie and her colleagues when selling my parents home. Happily recommend this company and JJ Dell

John · 16 April 2024

★★★★★ 1/5

Trustpilot

📢 Formal / Public Warning Version

Sam · 27 August 2025

★★★★★ 1/5

Trustpilot

Another example of a company with NO scruples, they just want £££'s

Very disappointed with Roger Parry Estate Agents. They treat you well whilst you are paying them money however the moment you cancel a contract with them (move out of rented premises) they do not want to know. They have treated my wife and I like criminals, we agreed a deposit deduction of £46 to cover lightbulbs, then the same afternoon I received an email stating they wanted £335 for "cleaning", obviously I queried - they will not provide any breakdown of the "quote" and are now ignoring my emails. They have withheld my deposit refund for over a month and I have now started proceeding via the Deposit Protection Service. I have received a letter stating that they now require £435.00 for "cleaning" with no explanation whatsoever!!!! The incredibly frustrating thing is that we had to clean the house when we moved in because of the state of it and now we have left it in a much better condition! Lesson learnt people - do NOT trust them, take a lot of photos and ensure you start proceedings with the deposit scheme ASAP as these cowboys will not play ball. Sadly just another example of a company trying to screw over the customer for a little few £££'s. My advice DO NOT USE ROGER PARRY.

Steve · 10 October 2017

★★★★★ 5/5

Google

Great and speedy service, called the oswestry office last week and a lady I think called Charlotte answered and booked a valuation in this week with Lucie. Both easy to talk to, profession, informative and showed clear knowledge of their roles.

Chloe · 12 April 2024

★★★★★ 1/5

Yell

Avoid

Poor serviceArchitect got measurement wrong, passed incorrect Information onto building inspector, failed to answer certain questions by email. Failed to explain building regulations processDue to his error it’s cost approx £6000 extra. Avoid roger parry at all costs

GarethB-566 · 14 February 2024

★★★★★ 4/5

Google

The team were great to work with, nothing was too much trouble and although we didn't achieve our asking price we were more than happy. I would recommend Roger Parry & Partners.

SM · 16 April 2024

★★★★★ 5/5

Google

Lucie came out quickly and gave an evaluation of our property. We had the appraisal less than a day later. Really impressed and grateful to her for doing the appraisal so quickly.

Myfanwy · 12 April 2024

★★★★★ 5/5

Google

Lovely and very professional Lucie sold my house this .year without any problem s and l purchase another one through her . highly recommend Roger Parry and Partner

Lorraine · 16 April 2024

★★★★★ 5/5

Google

I have just met Richard and lyndsey. They gave me honest answers and advise ...great that there was no BS...Cheers.Ian

Ian · 16 April 2024

★★★★★ 5/5

Google

Excellent service and support from Charlotte and Lucie.

Peter · 12 April 2024

★★★★★ 5/5

Google

So helpful. Great service and result. Very professional.

Mark · 16 April 2021