Trusted Agent profile

Roger Parry and Partners reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

109 reviews across 2 platforms

165, Welsh Bridge, Frankwell, Shrewsbury SY3 8LG

Roger Parry and Partners's Shrewsbury office at 165 is rated 4.4 out of 5 across 109 reviews on two platforms, including 105 Google reviews rated 4.6. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

105

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Google

Roger Parry were the agents for a property that I have just completed the purchase on. Jo and Laura were absolutely instrumental in our completion process; Jo has a knack for (and dedication to) whipping solicitors into action and making sure the sale/purchase process keeps moving. Without their imput we'd still probably be a couple of months away from completion! Thoroughly professional and friendly, no ask was too much trouble - from additional visits to organising access for bat surveys, to passing messages the the vendors.

Rosie Β· 8 September 2025

Agent replied Β· 22 September 2025

Thank you Rosie Norton for your 5* review. We are delighted that Jo and Laura ensured a quick completion and smooth process for you, we will be sure to pass on your positive review to them in Shrewsbury. Your feedback is greatly appreciated.

5/5

Google

After previous experience with other estate agents in Shrewsbury Jo Woollam and her team stood out as far superior through the whole process. Jo showed great listening skills from the initial meeting. She guided us through the whole process from initial marketing of the property , viewings, negotiations, through to completion with excellent communication throughout. We would highly recommend Roger Parry and thank you to Jo and team.

Fred Β· 11 July 2025

Agent replied Β· 23 October 2025

Thank you Fred Nilsen for your 5* review. We will be sure to pass on your positive review to Jo and the team. Your feedback is greatly appreciated.

1/5

Google

πŸ“’ Formal / Public Warning Version ⚠️ PUBLIC WARNING: ATTIC FLAT, PARK LANE HOUSE, HIGH STREET, WELSHPOOL ⚠️ This flat is unfit for habitation and should be avoided at all costs. The property suffers from severe mold, inadequate water supply (a tiny electric tank that runs cold within minutes), freezing conditions due to gaps in the floorboards, and an infested bedroom window that attracts swarms of flies. The bathroom is cold and unhygienic, while the electricity system is outrageously expensive: Β£50 lasts only 4 hours without heating. There is no gas supply, making this an exceptionally costly and impractical property. Tenants consistently leave within weeks. The landlord refuses to carry out repairs or improvements, leaving the property in a hazardous and substandard condition. This flat is unsafe, unaffordable, and unsuitable for anyone to live in. Renters are strongly advised to avoid this property.

A Β· 15 September 2025

5/5

Google

Thank you so much for all your hard work in selling our properties, they were not the most easiest to sell, but you worked well with us and we had full trust in you, We had joint estate agents and you were the ones who were always there at the end of the Phone, made sure we were always kept in the loop and a special mention must go to Jo and Clemmie before she left who were amazing and i would highly recommend. Marg

Susie Β· 19 December 2025

Agent replied Β· 25 December 2025

Thank you, Susie Brown, for your 5* review. We are delighted that we were able to ensure a smooth process and that all our communication was swift and transparent. We will be sure to pass on your positive review to Jo and Clemmie. Your, feedback is truly appreciated.

5/5

Google

Josh was very helpful and nothing was too much trouble, I would most definitely use their services again and highly recommend.

Rebecca Β· 11 December 2025

Agent replied Β· 25 December 2025

Thank you, Rebecca Mcquilkin for your 5* review. We are delighted that Josh Gray was very helpful and nothing was too much trouble. We will be sure to pass on your positive review to Josh. Your feedback is greatly appreciated.

5/5

Google

We used Roger Parry for two property surveys. Detailed surveys, easy to understand, and Josh Gray was extremely helpful when I followed up with questions. A professional, friendly and efficient service. Would definitely use again.

Lorelie Β· 17 May 2025

Agent replied Β· 13 June 2025

Thank you Lorelie B for your 5* review. We will be sure to pass on your positive review to Josh Gray and the team. Your feedback is greatly appreciated.

5/5

Google

I couldn't of wished for a better estate agents, attentive, professional and always went above and beyond. They were thoughtful around the circumstances to the sale. Nothing was to much trouble. Will definitely use them again, everyone in the Team was great, a special mention to Jo for making it an easy process.

Julia Β· 11 December 2025

Agent replied Β· 25 December 2025

Thank you, Julia Bishop, for your 5* review. We are delighted that Jo and the team ensured it was a smooth process for you. We will be sure to pass on your positive review to Jo and her team. Your feedback is greatly appreciated.

5/5

Google

We chose Roger Parry estate agents as from those who came to value our property, Jo Woollam was the most professional from the outset. Her enthusiasm and experience shone from the first, and from then, she was always readily available, immediately responsive giving positive and sound advice. She listened and showed understanding and as a result we sold our property after the third viewing at a time when the market was extremely slow. We are so very thankful that she was our agent and feel very lucky to have had such competent service.Thank you Jo you were truly outstanding!

Alison Β· 25 May 2024

5/5

Google

The staff in the sales department are far and away among the best I have encountered. Josh Gray is outstanding and his unfailing optimism was never dented when a dilettante couple declared at a late date that they were pulling out. Josh brings a good level of professionalism as well as humanity and practicality to what must be, at times, a daunting role. He is aware that each and every sale involves human beings at a very trying time in their lives. Ruth Potter is cut from the same cloth: always reliably efficient and highly professional with that mix of patience and understanding that makes this property sales dept outstanding in an often variably field. I don’t know what I would have done had they been different from how they are

Paula Β· 27 December 2023

5/5

Google

Absolutely excellent, switched from another agent and Jo was fantastic. Professional, active in getting us sold and helped getting things moving swiftly. Every member of staff has been helpful from start to finish and we wouldn’t hesitate to use these guys again.

EK Β· 16 November 2025

Agent replied Β· 23 November 2025

Thank you EK Red for your 5* review. We are delighted that Jo and team ensured a quick completion and smooth process for you, we will be sure to pass on your positive review to them in Shrewsbury. Your feedback is greatly appreciated.

5/5

Google

Would highly recommend Roger Parry Estate Agents to anyone looking for a efficient and extremely professional service with regards buying or selling there home in Shrewsbury or the surrounding areas. From the moment we had our property valued to the moment we received our keys to our new property (Buying and Selling via the same agent) we felt as though it was more than just a agent to list our property as required but a team that was passionate about the field they work in and where always looking to strive for the best outcomes for there clients. In particular myself and my wife would like to highlight Mr Josh Grey, whom was our particular agent assigned to the selling and purchasing of our respective properties, Being young homeowners with relatively low experience of selling and buying properties, josh was always on hand to use his experience and knowledge throughout the entirety of the process to aid us in making it a smooth and straight forward process, we would receive updates regularly with interest and viewings, with the whole experience in which was originally daunting turning in to one of daily excitement thanks to josh and his team. Josh has stayed in touch likewise after completing the process, to see how things are going and things that may be of interest in the new area we have moved into, which again highlights the team at Roger Parry really appreciate there clients and are more than just a estate agent. I would again like to thank all the team at Roger Parry and in particular Josh Grey for all they have done for myself and my family in making our house sale and respective house purchase, an extremely fast and efficient one. I would highly recommend using this estate agent to anybody in the Shrewsbury area and personally would not consider using another agent should we require using an estate agent in the future.

Conor Β· 24 August 2023

5/5

Google

My second dealings with Josh and the team at Roger Parry, this time selling the house we purchased through them two years previous. From initial valuation to completion, Roger Parry have been spot on, giving good professional advice and guidance throughout. Speaking and dealing with Ruth in particular has been a pleasure, who was always more than happy to answer any questions or queries I had. I certainly wouldn’t hesitate using Josh, Ruth and the Roger Parry team again in the future.

Ashley Β· 24 August 2023

5/5

Google

This was the first time we had used Roger Parry & Partners to sell our property and the reason we chose them initially was because of their amazing Sales Manager (Josh Gray). He had a wealth of knowledge of the local property market and how best to position our property within the market to get the best results. He was a true professional but still down to earth and easy to get along with. Once our property hit the press we sold it exceptionally quickly and at full asking price. Josh remained vigilant and guided the sale right through to completion. I would not hesitate in recommending Josh and Joe and the team to my friends and family and we are super pleased with the results. Thank you to everyone at Roger Parry & Partners.

Rich Β· 24 August 2023

5/5

Google

I have recently moved into a rental property managed by this company, and have been extremely impressed with their efficiency and professionalism; I would be happy to recommend this company to anyone seeking such services.

Richard Β· 16 November 2025

Agent replied Β· 23 November 2025

Thank you Richard Tongue for your 5* review. We are delighted that you are extremely impressed with our efficiency and professionalism, we will be sure to pass on your positive review to them in Shrewsbury. Your feedback is greatly appreciated.

1/5

Google

Don’t agree with one star Don’t sign any property with out getting Property license checks and certificates for all parts of the house from landlords to safety inspection because we had house from 5 years of hell with them not doing the checks the landlord was not licensed and no planning for the property they did not check the law with the Electric supplier? As was cash for landlord not by law Damp in every room and water leaks from Bodman and landlord and if u watch any scum landlords on tv his one of them thanks to this company so please be careful and do your own research in the place b4 signing So on the 27th dec dps emailed me to say on the 20th December I agree to pay Β£750 over to a the landlord what I did not and I will not get any money back from them for this how sign a key over to not get the deposit back hmm don’t touch this company as they only here for the scum landlords they don’t do there checks and scam people with poor housing

Leon Β· 26 January 2024

Agent replied Β· 23 August 2024

Dear Leon. I’m sorry to hear of your negative experience. After further investigation I can see that Roger Parry & Partners did not manage the property which you are referring to however if you wish to discuss your concerns further, please do get in touch with one of our team. Best wishes.

5/5

Google

We recently bought a house through Roger and Parry, and Clemmie was our point of contact throughout the purchase. She has been beyond helpful, extremely cooperative, informative and supportive. We cannot thank her enough for her help and support throughout this process. We would highly recommend. Many thanks, Darren & Toni

Darren Β· 25 May 2024

5/5

Google

The process of moving into our new property with Roger Parry has been fantastic. Laura was there to answer every question we had, she was quick to reply to emails and calls, overall she was just so pleasant and helpful. Thank you to everyone in the team for making this such a seamless process for us, we really couldn't reccomend them more.

Amy Β· 24 August 2023

5/5

Google

Would definitely recommend. From the start to the end of the process of the house sale, Josh provided excellent advice and kept me up to date on progress along the chain through regular communications. Having experienced numerous Estate Agents over the years I can safely put Roger Parry & Partners up there with the best of them! Thank you Josh.

Andy Β· 28 September 2023

5/5

Google

Josh Gray and his team provided a truly professional service, nothing was too much trouble.We were kept informed at all times, eg when viewings were taking place and their outcome and any offers made, they were dedicated to overseeing the whole transaction. We couldn't fault Josh and his team and would happily recommend them to anyone wishing to sell their property.

Ian Β· 24 August 2023

5/5

Google

We were very happy with the professional and friendly way the team at Roger Parry handled our property sale.. Peter and Laura keeping us updated with progress all the way through the process.. We would recommend Roger Parry to friends and family..

Paul Β· 28 March 2025

Agent replied Β· 13 June 2025

Thank you for your 5* review! Your feedback is greatly appreciated.

5/5

Google

Josh was our agent in the recent sale of a property and provided a very professional, helpful and attentive service. Nothing was too much trouble and he helped us resolve a couple of tricky situations. Strongly recommend.

Community Β· 24 September 2024

5/5

Google

The full experience went very smoothly, Jo Woollam’s experience, insight and guidance was excellent. We were in a chain of 6 and the team at Roger Parry kept us regularly updated on progress. We would highly recommend.

Russell Β· 5 April 2025

Agent replied Β· 13 June 2025

Thank you, Russell Higgins for your 5* review. We will be sure to pass on your positive review to Jo. Your feedback is greatly appreciated.

5/5

Google

Great service from Roger parry. I bought a property they were selling and they were very professional all the way through. It was a tricky transaction but thanks to Josh, who chased solicitors and vendors and helped me out with lots of contacts and advice, it got there in the end. Highly recommended.

Julian Β· 24 August 2023

1/5

Google

Josh Grey what a first class service you provided. If you like to be lied to and Messed about then this guy and this company is the go to place . All the good reviews must be fixed or payed someone to wright them .Were do u start with such a company lets keep it short and simple. So unprofessional its unreal that these are in business. So they sell us a house SSTC before xmas no paper work just verbal its sold to us and told theres no chain. So come January ring them up to be told the seller hasnt found a property to buy . With no chain involved i said it dosnt really matter . Josh thats dealing with sale β€œwho told you there was no chain” Recap you did and the seller said no chain involved. So now the end of February and i have avoice mail saying if i dont contact by end of day they will take house off market . This is great when you working away and dont get msg till gone 6pm . So go on line and house as been taken down off line . All i can say politely is what a bunch of muppets . if you want to waste your time with these buying or selling a property then these guys are 100% right for u .Would i recommend these estate agents no, would i sell my property through these no, would i buy through these no, would i contact them for free advice no . So if your dealing with these cow boy or a Josh Grey best of luck to you .

Marc Β· 24 August 2022

Agent replied Β· 23 August 2024

Hello Marc, I appreciate your honest feedback, and I am sorry that you had a negative experience in this instance. I want you to know that I reached out to our sales team to get a little more insight into what happened here. Whilst their account of events differed to your, they will be reaching out to discuss your experience. Thanks again for your feedback, and hopefully we can come to an understanding of what went wrong.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Roger Parry and Partners's Google reviews

Questions about Roger Parry and Partners

How many reviews does Roger Parry and Partners have?

Roger Parry and Partners's Shrewsbury office has 109 reviews across two platforms: 105 on Google, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Roger Parry and Partners's rating?

Roger Parry and Partners is rated 4.4 out of 5 across all 109 reviews, and 4.6 out of 5 on Google from 105 reviews, checked 9 October 2026.

Where is Roger Parry and Partners's Shrewsbury office?

Roger Parry and Partners, 165, Welsh Bridge, Frankwell, Shrewsbury SY3 8LG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.