Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have always had a good experience when dealing with Roger Parry & Partners, I find the team to be friendly, approachable and most importantly knowledgeable. Whether you are looking to buy or rent a property I have never had a bad experience. I will definitely be coming back the next time I am wanting to sell my property and relocate.
Anna · 25 August 2019
Agent replied · 23 August 2024
Thank you for your review Anna, it was our pleasure to be able to assist you in your selling your property and we look forward to being of service to you again in the future. We hope you are settling well into your new home. Many thanks
★★★★★ 5/5
GoogleRuth and the team are professional and always go the extra mile! Absolutely fantastic service.
Jess · 28 September 2023
★★★★★ 1/5
TrustpilotCompletely agree with the other…
Completely agree with the other reviewer on here. Sadly I have had a very similar experience of unreasonable deductions being proposed from my deposit totalling £320 when I left the property in a better state than when I moved in. Avoid at all costs. Also being ignored and no one has tried to help whatsoever to resolve the situation. Disgraceful when I have been nothing but a reliable and honest tenant.
Lara · 4 November 2022
★★★★★ 5/5
GoogleJosh helped us with both the sale of our previous house and the purchase of our next. He put in a tremendous amount of effort to help iron out issues along the way and ensure that everything worked out well for everybody. We would recommend the team to anyone.
SJ · 25 April 2024
★★★★★ 5/5
GoogleA professional crew who helped navigate us across the troubled seas of buying and selling a house. Special thanks to Jo, Clemmie, Laura, Peter and Mollie. Professional and helpful throughout the journey to our dream home.
Mike · 5 November 2024
★★★★★ 5/5
GoogleThe whole team have been professional and useful from the start of the service. Would highly recommend, especially for anyone who lives out of Shropshire looking for an estate agent to fully support them with the selling process.
Raksha · 9 August 2024
★★★★★ 5/5
GoogleI was really pleased with Roger Parry when purchasing my house. Great communication and would always be updating on the progress. I would highly recommend them, all the staff are very friendly and helpful.
Becky · 24 August 2022
Agent replied · 23 August 2024
Hi Becky
Thank you so much for your kind words, hope you are settling in well
★★★★★ 5/5
GoogleExemplary - polite, efficient, helpful and go out of their way to help not just the landlord the tenant as well. Other organisations would learn a lot from Roger Parry & PtnrsPositiveProfessionalism
Jonathan · 24 August 2022
Agent replied · 23 August 2024
Hi Jonathan, your comments have made our Friday. Thank you so much for your kind words, it was a pleasure to assist in your move. All the best Steph
★★★★★ 1/5
Trustpilot📢 Formal / Public Warning Version
Sam · 27 August 2025
★★★★★ 5/5
GoogleThis is the third time I have used Roger Parry to sell one of my properties, absolutely brilliant service all the way through, Josh Ruth and Peter are 1st class. No one could have be more helpful, and supportive whilst being professional. I just wouldn't use anyone else. Very very highly recommended.
Lisa · 24 August 2023
★★★★★ 5/5
GoogleNever had any problems, the team have always been helpful and responding quickly when I needed help knowing who to contact. Overall, I have had a very good experience so far
Clo · 24 August 2022
Agent replied · 23 August 2024
Thank you for your lovely feedback
★★★★★ 1/5
TrustpilotAnother example of a company with NO scruples, they just want £££'s
Very disappointed with Roger Parry Estate Agents. They treat you well whilst you are paying them money however the moment you cancel a contract with them (move out of rented premises) they do not want to know. They have treated my wife and I like criminals, we agreed a deposit deduction of £46 to cover lightbulbs, then the same afternoon I received an email stating they wanted £335 for "cleaning", obviously I queried - they will not provide any breakdown of the "quote" and are now ignoring my emails. They have withheld my deposit refund for over a month and I have now started proceeding via the Deposit Protection Service. I have received a letter stating that they now require £435.00 for "cleaning" with no explanation whatsoever!!!! The incredibly frustrating thing is that we had to clean the house when we moved in because of the state of it and now we have left it in a much better condition! Lesson learnt people - do NOT trust them, take a lot of photos and ensure you start proceedings with the deposit scheme ASAP as these cowboys will not play ball. Sadly just another example of a company trying to screw over the customer for a little few £££'s. My advice DO NOT USE ROGER PARRY.
Steve · 10 October 2017
★★★★★ 1/5
GoogleArranged viewing, then traveled a round trip of 550 miles to have no one turn up at property. Called office and told they never confirmed and only called the vendor once on a house number and could not get reply. Never called vendors mobile and never called me back to say they couldn't get hold of anyone. Also very rude to me when called to ask why they didn't contact myself or vendor on his mobile. As luck would have it the vendor was passing the house and stopped to see why we were parked on his drive. He also is not happy and will be removing from company. He also said in two years we were the 1st to view property,so sounds like this estate agent promotes its places for sale very well ... NOT
James · 25 August 2016
★★★★★ 5/5
GoogleOver the period of 8 years the company has been superb, they have always communicated both professionally and personally to a very high standard.
I would highly recommend the company and wish them continued success.
Paul · 24 July 2024
★★★★★ 5/5
GoogleMy wife worked closely with Richard Corbett and Peter Daborne on the sale of the family farm. They were first class: helpful, knowledgeable with top notch advice in s timely manner. Would not hesitate to recommend them.
John · 24 August 2021
Agent replied · 23 August 2024
Thank you Mr Edwards, we are glad we could assist. We hope to work for you again in the future. Richard and the team at Oswestry.
★★★★★ 5/5
GoogleReally supportive team, from Steph who showed us around the house right through to Sophie who completed our paperwork. Also genuinely happy for us when our application was approved.PositiveProfessionalism
L · 24 August 2022
Agent replied · 23 August 2024
Thank you so much for your kind words, hope you are settling in well
★★★★★ 1/5
GoogleArranged to view a house which was “for sale”, arrived next day and the guy got out the car and said it was sold !
Total waste of my time and they could of easily have called me. Very unprofessional service.
Isle · 25 August 2019
Agent replied · 23 August 2024
Thank you for your comment. When you arrived to view the property you were advised that we had received an offer on the property in question but the offer had not been accepted and the property was still fully available. It appears that you may have misunderstood the information that was given to you. Please rest assured we would not have wasted your time or indeed our own in travelling to the viewing had the property been sold. Kind regards
★★★★★ 5/5
GoogleMade moving into our house so easy and we were able to understand the process as it was our first rented property! Very friendly staff
Molly · 24 August 2021
Agent replied · 23 August 2024
Thank you Molly for your review, we hope that you will be very happy in your new home.
★★★★★ 5/5
GoogleI gave this letting agency a 5-star because rendering good services is their culture...you want to try them. I have rented from them on two separate occasions. Excellent Letting Team they've got.
Olusanu · 27 December 2023
★★★★★ 5/5
GoogleJosh at roger and parry made the whole process of selling so easy. From valuation to sale going through. Great communication regular check ins and feedback. I would defiantly recommend these agents to anyone looking to sell.
Carla · 24 August 2023
★★★★★ 5/5
GoogleThe team were helpful and pleasant. Nothing seemed to be too much trouble.
Nik · 22 October 2024
★★★★★ 5/5
GoogleWe would highly recommend Roger Parry & Partners, a very friendly and efficient company that helped us to buy our first home, we have absolutely no complaints, very helpful and easy to contact too
Kathleen · 24 August 2023
★★★★★ 5/5
GoogleExtremely professional team. We arranged a viewing on a property and found them to be friendly, knowledgeable and quick to respond. Wouldn't hesitate to recommend them
George · 25 February 2024
★★★★★ 5/5
GoogleA great team - very efficient, helpful and friendly. Thankyou!
Mary · 3 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
