Trusted Agent profile · Llanidloes
★★★★★
5 reviews across 2 platforms
1 Great Oak Street, Llanidloes, SY18 6EQ
Part of Roger Parry and Partners, see every office.
Roger Parry and Partners's office in Llanidloes, at 1 Great Oak Street, is rated 1.8 out of 5 across 5 reviews on two platforms, including 1 Google review rated 5.0.
Every review we hold for the Llanidloes office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Roger Parry & Partners, Llanidloes office, for property sales. Clare and Fiona were professional, enthusiastic and personable. They were informative, reliable, and negotiated the best possible deal, feeding back promptly and being available for discussion every step of the way. Wonderful service.
Thank you, Sandy for your 5* review. We will be sure to pass on your positive review to Clare and Fiona. Your feedback is greatly appreciated.
1/5
TrustpilotUse with caution
Absolutely dreadful experience when buying a property from this agent. Once a full survey was completed on the property showing major defects present including asbestos they shut us down with no desire to gain a resolution. Over 3k lost in Solicitors and surveyors fees but what hurt us the most was the absolute disregard for the emotional impact not only on ourselves who had by this late stage re-located with our employment but all the other people we had to let down in the chain behind us. Ultimatums given with only hours to assimilate important information is not negotiation. Had the agent been open and transparent about the issues with the property from the start it could have saved eight people a whole lot of heartache in our chain. We would never use this agent again having had such a bad and truly heartless experience. We are not a number we are real people and it will take us a long time to get over this horrendous experience.
1/5
TrustpilotCompletely agree with the other…
Completely agree with the other reviewer on here. Sadly I have had a very similar experience of unreasonable deductions being proposed from my deposit totalling £320 when I left the property in a better state than when I moved in. Avoid at all costs. Also being ignored and no one has tried to help whatsoever to resolve the situation. Disgraceful when I have been nothing but a reliable and honest tenant.
1/5
Trustpilot📢 Formal / Public Warning Version
1/5
TrustpilotAnother example of a company with NO scruples, they just want £££'s
Very disappointed with Roger Parry Estate Agents. They treat you well whilst you are paying them money however the moment you cancel a contract with them (move out of rented premises) they do not want to know. They have treated my wife and I like criminals, we agreed a deposit deduction of £46 to cover lightbulbs, then the same afternoon I received an email stating they wanted £335 for "cleaning", obviously I queried - they will not provide any breakdown of the "quote" and are now ignoring my emails. They have withheld my deposit refund for over a month and I have now started proceeding via the Deposit Protection Service. I have received a letter stating that they now require £435.00 for "cleaning" with no explanation whatsoever!!!! The incredibly frustrating thing is that we had to clean the house when we moved in because of the state of it and now we have left it in a much better condition! Lesson learnt people - do NOT trust them, take a lot of photos and ensure you start proceedings with the deposit scheme ASAP as these cowboys will not play ball. Sadly just another example of a company trying to screw over the customer for a little few £££'s. My advice DO NOT USE ROGER PARRY.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
