1/5
TrustpilotAnother example of a company with NO scruples, they just want £££'s
Very disappointed with Roger Parry Estate Agents. They treat you well whilst you are paying them money however the moment you cancel a contract with them (move out of rented premises) they do not want to know. They have treated my wife and I like criminals, we agreed a deposit deduction of £46 to cover lightbulbs, then the same afternoon I received an email stating they wanted £335 for "cleaning", obviously I queried - they will not provide any breakdown of the "quote" and are now ignoring my emails. They have withheld my deposit refund for over a month and I have now started proceeding via the Deposit Protection Service. I have received a letter stating that they now require £435.00 for "cleaning" with no explanation whatsoever!!!! The incredibly frustrating thing is that we had to clean the house when we moved in because of the state of it and now we have left it in a much better condition! Lesson learnt people - do NOT trust them, take a lot of photos and ensure you start proceedings with the deposit scheme ASAP as these cowboys will not play ball. Sadly just another example of a company trying to screw over the customer for a little few £££'s. My advice DO NOT USE ROGER PARRY.
