39 reviews from sellers, newest first, with the office each one is about.
★★★★★ 5/5
View AgentsGreat staff
The straightforward sale of our property took far longer than we had anticipated due to problems out of our buyers control.
One particular girl, Melanie, was so helpful and went over and above her role including telephoning us in Lanzarote to keep us updated.
The other girls in the office were also very polite, helpful and considerate to our plight of wanting a quick sale.
Many thanks to all
Sheila · 25 February 2016 · Robert Watts
Agent replied · 29 February 2016
Many thanks for your kind review. Moving is seldom easy but we got there in the end and good luck in the future. James Watts
★★★★★ 5/5
View AgentsSale of house
Rating only, no written review.
Anita · 5 February 2016 · Robert Watts
★★★★★ 5/5
View AgentsExcellent Professional Service Highly Recommended
We have just sold a property through Robert Watts, we are completely satisfied with all aspects of the process. The staff kept us updated throughout the whole process and advised us accordingly.
I wouldn't hesitate to recommend this agency, first class.
Thank you.
Mr. P. Robinson
Paul · 1 February 2016 · Robert Watts
Agent replied · 2 February 2016
Many thanks for the kind works Paul. They mean a lot when a client has taken time to say "well done, you have a done a good job" Rebecca, Angela Tabby and myself appreciate it. John
★★★★★ 5/5
View Agentsexcellent service
Fantastic service when selling our home, SOLD within four days. Excellent staff and customer service, kept up to date every step of the way. Only took 6 weeks to complete sale.
Two extremely happy customers.
Emma · 26 January 2016 · Robert Watts
★★★★★ 5/5
View AgentsSuperb Management Of House Sale
Having marketed our house for sale through Robert Watts, I can say that all aspects of the sale process were carried out more than efficiently. From the initial meeting with James Watts, who came to view and value the property, until the final stages of the sale, which were dealt with by Kayleigh Sebastanelli, Watts were professional throughout. James was by far and away the most enthusiastic person to come and value the property, hence the reason we chose to market through Watts. Kayleigh, along with Jenny and Melanie, kept us up to speed with what was happening with regard to viewings, interest on Rightmove etc. Even when it came to the final stages and there had been mistakes made in the exchange of contracts, Kayleigh was the one to bring these to our attention and to point out possible legal avenues we could go down. In the end, the sale went through and I would like to congratulate the Watts team on their professionalism and perserverance throughout. Ian Moir
Ian · 26 January 2016 · Robert Watts
Agent replied · 28 January 2016
Ian
Many thanks for you kind review.. Some sales are not easy but I'm glad you appreciated all our efforts from all the team. Good luck in the future and we hope to do business with you again..
James Watts
★★★★★ 5/5
View AgentsBuying my First Hme A***** Experience!!!!
Thank you for all your help with buying my first home. The staff at Robert Watts were really helpful especially as this was my first home and I needed some guidance, They were always willing to help and guide me in the right direction. I would recommend anyone thinking of buying a house to contact Robert Watts in Cleckheaton! Thank you for all your help! .
Gemma · 26 January 2016 · Robert Watts
Agent replied · 28 January 2016
Gemma
Many thanks for your kind words. I'm glad that we made your first house purchase as smooth as possible and your recommendation means a lot. If you need any further assistance please let us know.
James Watts
★★★★★ 5/5
View AgentsGreat advice
A very friendly professional team. We were given very good advice after Robert listened very carefully to our needs and expectations. We were offered a new style auction or a traditional sale as the way forward. We chose auction and achieved well above our expectations and have already recommended this type of sale and agent to two of our friends.
Janet · 14 December 2015 · Robert Watts
Agent replied · 18 December 2015
Many thanks for the kind words Janet. We were all delighted with the outcome and the price achieved was amazing. Have a great Xmas for me and my team at Birkenshaw office. John
★★★★★ 5/5
View AgentsVery professional and efficient
Rating only, no written review.
Karen · 11 December 2015 · Robert Watts
Agent replied · 15 December 2015
Hi Karen, many thanks for taking the time to review us. I am really glad you felt we deserved 5 stars! It is always satisfying when clients appreciate the hard work we do for them... every day
★★★★★ 5/5
View AgentsHouse Sale
Fantastic efficient and very helpful staff. Sold my property very quickly and kept me fully informed as my sale progressed. This is the 2nd property Robert Watts has sold for me and I would highly recommend them. Thanks for a job well done!
James · 10 December 2015 · Robert Watts
Agent replied · 14 December 2015
Many thanks for the review James. We always try and give excellent customer service. Your kind comments mean a lot to both myself and my team.
★★★★★ 4/5
View AgentsFriendly, efficient service
I would highly recommend Robert Watts, Highfield Branch, to any seller.
James Hart (Manager at Robert Watts), gave me an honest and reliable appraisal of my property. The valuation and predicted sale price were exactly what was achieved in the sale.
My property was placed on the market at the beginning of July 2015 and there were numerous viewings that resulted in an offer at the end of August 2015.
Although the completion date was delayed, this was due to solicitor wrangling and was not through lack of effort from Robert Watts as they regularly chased up both solicitors.
That said, from sale board going up to completion date was 5 months which I believe is a great result.
Pam, at Robert Watts, kept me fully informed and was a pleasure to work with.
The only reason I did not give an "Excellent" rating is that, I believe, there is always room for improvement in whatever we do.
Alison · 3 December 2015 · Robert Watts
Agent replied · 7 December 2015
Hi Alison , many thanks for taking the time to leave a review. I am really pleased that you found our service to be efficient , honest and reliable. Our aim is always to provide this level of service to all clients.
★★★★★ 5/5
View AgentsService with a smile
We received excellent service on the sale of our property. The agent kept us up to date on the viewings and the progress of the sale even though we live overseas. On a visit to the UK the staff were helpful and cheerful. We highly recommend them for the professional service the offered.
Susan · 28 November 2015 · Robert Watts
Agent replied · 3 December 2015
Many thanks for your comments it is much appreciated and thank you for taking time to write this review.
★★★★★ 5/5
View AgentsVery Satisfied
I would like to take this opportunity to thank you for the most excellent and professional way in which this sale has been conducted and wish you and all your colleagues the very best for the future.
A customer · 2 April 2015 · Robert Watts
Agent replied · 24 November 2015
Hi Bernard, many thanks for leaving a review. I am pleased that you found our service to be both excellent and professional. It is always satisfying for the team to know that all their efforts and hard work is appreciated by clients.
★★★★★ 5/5
View AgentsHelp in difficulty
I'd like to take this opportunity to thank everyone connected with this sale for their help, advice and support, particularly when things were difficult. Everything has been much appreciated by my wife and me. We would have no hesitation in recommending Robert Watts in the future.
Ian · 27 February 2015 · Robert Watts
★★★★★ 5/5
View AgentsFriendlyandHelpfull
We found Robert Watt's a very Helpful Friendly Service in dealing with the selling of my late Father's Flat.
Keith · 25 February 2015 · Robert Watts
Agent replied · 24 November 2015
Hi Keith, may thanks for leaving a review. I am pleased that you found our service to be helpful and friendly. We aim to deliver a service that we would want to experience ourselves and one that clients would recommend to others.
★★★★★ 4/5
View Agentslocal estate agent
Reasonably priced local estate agent. Good knowledge of selling process and quick to respond to queries. Only downside is they have a lot of properties on their books so from a marketing point of view when potential buyers called through to the branch the staff have hundreds of properties to potentially sell. Friendly service. Average photos and descriptions of property.
Sarah · 24 February 2015 · Robert Watts
Agent replied · 24 November 2015
Hi Sarah, many thanks for taking the time to leave a review. I am pleased that you appreciate the level of extensive experience we have here at Highfield Road, which is something we are very proud of and essential to ensure the transaction goes along smoothly.
It is a fair point you make regarding the number of properties available, however there has been a trend recently both locally and nationally towards less properties on the market. All our clients are assured of the best service via their own dedicated experienced sales negotiator, irrespective of the number of properties available which ensures a personal and friendly service, which is a corner stone of our business.
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