Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAlthough we didn't sell our house through them, the whole process of finding a house through to where we are now with completion round the corner has been absolutely faultless.
We put across what we would like in a house in a group email to a lot of estate agents - James as Robert Luff (Goring) went above and beyond in contacting us with updates for our sale to even finding us our property that would be just coming onto the market, so we snapped it up first. Jamie at Robert Luff (Goring) has been in constant contact over the past 3 months and has helped nudge the solicitors along and answered any queries. Nothing was a hassle (and if it was, he never let on)
I wouldn't hesitate to recommend Robert Luff! They have really blown us away with their customer service and attention. We will be forever grateful as they have found us our forever home!PositiveResponsiveness, Quality, Professionalism
Becky · 26 August 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 1/5
GoogleWorst experience selling our house through Goring branch - would not recommend. Poor communication, told us outright lies and unprofessional.
Lily · 14 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleShout out to Dan he took the time to explain all the relevant information I needed and even though it was a busy Saturday afternoon, never rushed me by or became impatient in anyway a true asset to your company Robert Luff.PositiveProfessionalism
NEIL · 14 June 2022 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 13 June 2024
Thank you very much for the kind review Neil. We will pass your comments onto Dan and the Lettings Team. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Lettings Team
★★★★★ 5/5
GoogleVery professional viewing and has follow up sending new properties
DIEGO · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Diego, it will be our pleasure to assist you with your property hunting. If we can offer any further assistance, please do not hesitate to contact one of the team
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleHive branch were fantastic and helpful start to finish . Even got a little goody bag
Bernadine · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Bernadine, we hope you enjoyed the contents of the goody bag! We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleFantastic service from Heb and the team in helping me sell a recent property. They were professional through to the end and a pleasure to work with. Highly recommended.PositiveProfessionalism
Richard · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Richard. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GooglePhil and the team were fantastic from start to finish with a complicated flat sale, would definitely recommend. Very easy to work with and responsive.PositiveResponsiveness, Professionalism, Value
Sam · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Sam. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleOn behalf of Jo and myself, I would like to thanks all members of the Robert Luff team involved in the sale of our property. Thanks for your enthusiasm for our home during the initial stages and getting it on the market and for your professionalism in your dealings with us. Many thanks for finding us a buyer with a short and seemingly simple chain. We believe the price obtained for our property is a very good one, given the competition in the local area within that price range.PositiveProfessionalism
Johanne · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Johanne, we will pass your comments onto Heb and the Team at our Hove Branch. We were pleased to be of assistance in the sale of your home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content
All the best
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleAll of the team at Robert Luff have been fantastic throughout our purchase of our lovely new house in Brighton. We could not have asked more from them! Would thoroughly recommend!
Matt and Rossana
Mattanadrossana · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
It really is a lovely new house! Thank you again for choosing Robert Luff & Co and for the kind review. We wish you every happiness in your new home. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
The Robert Luff & Co Hove Team
★★★★★ 5/5
GoogleI have resently purchased a property in Brighton via Robert Luff & Co and I couldn't recommend they highly enough. During the process they have helped and guided me as a first time buyer which was very helpful. Phil, Jack and the rest of the team have been simple and easy to deal with.
To top it off when I picked up the keys I got a welcome pack with some treats and discounts which got me £40 off my new fridge feezer!
Mark · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Mark. We will pass your comments onto Heb, Phil & Jack at our Hove Branch. We wish you every happiness in your new (and first!) home. Glad to hear the discount helped towards the new fridge freezer! Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleWe sold our flat in Hove with Robert Luff and we were very impressed with their level of communication, professionalism and trustworthiness. We also bought our flat in Worthing through their Worthing office and they were equally professional. They dealt with last minute issues fast which helped lower our levels of stress and anxiety. It was refreshing to work with estate agents that made us feel that we were important all the way through the process. We highly recommend them.PositiveResponsiveness, Professionalism
Amalia · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Amalia. We will pass your comments onto both our Hove and Worthing Branches. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleI can't recommend Heb and his team enough. I purchased my new house during the end of stamp duty holiday which is probably the most stressful time in an estate agents history. The service that was delivered by Heb, Phil and Dom was seriously impressive.
Again, thank you to the team for the quick turn around, being so helpful and for the responsiveness I received during this process. They took all the stress out of buying a property and were so accommodating.
I will be recommending Robert Luff to all of my friends and family.PositiveResponsiveness, Quality, Professionalism
Sophie · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Sophie, it's fair to say the Stamp Duty Holiday kept us very busy! Congratulations on your property purchase. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GooglePhil Bennett, senior sales consultant, is the primary reason for this review. My wife and I met Phil the first time at a viewing and he was later the primary contact for us in Robert Luff& Co, all the way to completion. Phil has been extremely good at listening and helping us find our dream home without at any stage being pushy or "selling". It was a long road to exchange of contracts and we can honestly state that without his direct involvement, impressive almost instant replies, huge initiative and excellent communication skill, it is highly likely that the chain would not have succeeded. Phil has been instrumental and professional all the way and he has represented Robert Luff & Co in the most professional and respective way we can imagine.PositiveProfessionalism
Søren · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Soren. We will pass your comments ontoPhil and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleThank you so much for helping me sell my property and find a new one. Phil Bennett dealt with me throughout the whole service. Reassuring and staying in touch with me throughout the whole journey. He was friendly, proactive and very diligent. Very happy with my new home. His a credit to the firm. Would highly recommend Robert Luff & Co to all my friends and colleagues. 10/10
David · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review David, we will pass your comments onto Phil and the Team at our Hove Branch. We hope you are settling well into your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleI'm usually slightly cautious about giving a full score, but I can't see any reason not to on this occasion.
Heb (director) was very professional and incredibly responsive with communications all throughout the process. Dom (sales) likewise provided a great level of service. Credit to Phil as well for initially showing me my property and providing support.
Robert Luff & Co were particularly good in that staff didn't apply pushy, hard-sales tactics which have discouraged me from dealing with certain estate agents in the past. Heb allowed me to come to my own decision to buy and provided information as and when I needed it. Staff were patient and allowed me to view my property on numerous occasions which I was grateful for.
Would definitely recommend Robert Luff & Co. As a first time buyer, I felt confident and assured that I was in good hands.
Peter · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Peter and congratulations on your first property purchase. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GooglePhil, Heb and the rest of the Robert Luff team are just incredible! After many ups and downs trying to sell our property with other agents, instructing Robert Luff was the best decision we made.
They are by far the most proactive agents I have ever dealt with, with this amongst their professionalism and patience they stand head and shoulders above others.
Thank you so much for all of your help, can't recommend you guys enough!
Emily · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Emily, it was a pleasure to assist you with your recent property sale. We will pass your comments onto Heb and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GooglePhil, Dom and Heb have been exceptional in their support in selling our house. We have been on the moving journey for some time and dealt with many different estate agents, none gave us the commitment and personal touch we have experienced with Phil, Dom and Heb. We had been through the mill and after seeking to buy through them and our sale falling through, they offered to take it on and sold it within a week. Since that time they have been consistently proactive in their support and communication with us and our buyers as we experienced significant trials securing our next purchase, they have been proactively alongside us every step of the way doing everything within their power to support the situation. I can't recommend them highly enough.
Elizabeth · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Elizabeth, we are pleased you are now at the end of the process and it has been a pleasure helping you with your moving journey. Thank you again for choosing Robert Luff & Co, wishing you lots of happiness in your new home. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the Team at our Hove Branch
★★★★★ 5/5
GoogleI had a great experience working with Robert Luff on my recent purchase, and couldn’t speak more highly of Phil Bennett!
Although Phil was representing the seller of the property rather than me, I felt that he treated me with openness and honesty throughout the whole process and was even able to negotiate a discount for us when a survey flagged up a minor issue.
Due to Phil’s efforts and diligence, we were able to complete the move on the last day of the stamp duty holiday which I was extremely happy about!
Thanks again Phil.
ChrisPositiveResponsiveness, Quality, Professionalism
Chrisberridge · 12 June 2022 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the kind review Chris and congratulations on your property purchase. We will pass your comments onto Phil and the Team at our Hove Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home.
The Robert Luff & Co Hove Branch
★★★★★ 5/5
GoogleRating only, no written review.
Trudi · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleSold my house through Robert luff Goring all the staff was very helpful and friendly
Vanessa · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleAwesome service from the start right to moving in day David King kept us in the loop and helped us through each section . Went above and beyond . Would 100%recommend
Lindsey · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleI sold my house via the Goring office and was very happy with the service I received.
I could not thank them enough
Excellent work, thank you
Rose · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleThank you to David and the Robert Luff Goring branch. David was especially helpful and always kept us up to date and informed on the process.
Marzena · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
★★★★★ 5/5
GoogleJust Had a brilliant experience buying a property through David Kind at Robert luff & co they made it so easy from beginning to end. Constantly chasing up solicitors and answering any questions I had . Thankyou
Connor · 12 June 2022 · Robert Luff and Co Worthing (2 Boxgrove Parade)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
