Trusted Agent profile

Robert Luff and Co estate agents in Worthing, Hove and Lancing

4.8

★★★★★ Excellent

1,113 reviews across 4 offices and 4 platforms

Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,113 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,054

Reviews on Google

All 4 offices

Facebook logo

4.5 / 5

25

Reviews on Facebook

Business-wide

Yell logo

4.1 / 5

9

Reviews on Yell

All 4 offices

Trustpilot logo

25

Reviews on Trustpilot

Business-wide

Our offices

Robert Luff and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Robert Luff and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service from all the team at Robert Luff Goring. Courteous, respectful, efficient, and steered the sale through smoothly to completion. Thanks to David King and especially James Porter. Highly recommended.

Nick · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you very much for the kind words Nick. We are pleased to hear that Dave and James were able to assist you with your recent sale, we will pass on your review to the team. We are pleased to hear you will recommend us in the future to family and friends. Thank you again for choosing Robert Luff & Co.

5/5

Google

Purchased my first property with Robert Luff before Christmas and they (James particularly!) went to a lot of effort to ensure I was kept updated, offer advice and answer all of my novice questions throughout the process. It was a seamless process all in all and I couldn't be more grateful!

Holly · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a wonderful 5-star review Holly! We're thrilled to hear about your positive experience with Robert Luff & Co, and we're especially glad to know that James was able to provide you with exceptional service. We understand that buying your first property can be a significant and sometimes overwhelming milestone, so it's fantastic to hear that we were able to make the process seamless for you. Your satisfaction is our top priority, and we're always here to offer guidance and answer any questions you may have, no matter how "novice" they may seem. Congratulations on your new property, and if you ever need assistance in the future or have more questions, don't hesitate to reach out. We truly appreciate your trust in us, and we're grateful for your support. Wishing you all the best in your new home!

5/5

Google

Throughout my purchase, from viewing to completion. David was above and beyond. Always there to help. On top of everything. Instrumental in liaising between my solicitors, the sellers and their solicitors, and stewarded the process perfectly. I could not rate Robert Luff more highly and would recommend them to everyone without hesitation.

Maja · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Maja, thank you so much for choosing Robert Luff & Co. and for taking the time to write such a glowing review of our Goring Branch. I'm delighted to hear that David exceeded your expectations and that he was instrumental in making what can be a complicated process run smoothly. It is feedback like this that makes our job worthwhile and I will be sure to pass on your kind words to David and the rest of the team at Goring. Thank you again for choosing us and please do not hesitate to contact us if there is anything we can do to assist you in the future.

5/5

Google

Having just completed a sale with the Goring branch. I would like to say a big thank you to them all. The sale hasn’t been with out it problems. I have found them all helpful. Especially David King who has been involved from the start to finish. He has always been professional and never to busy to help with a query. Once again thank you to you all for your help and support

Jackie · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

5/5

Google

Everyone at the Robert Luff office has been amazing. I worked closely with David King who did everything possible to make the purchase and sale process run smoothly. I would highly recommended them and will always use them in future.

Barney · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

5/5

Google

Amazing service from the team at Robert Luff Goring. I had a few problems with the sale of my property due to solicitors (nothing to do with Robert Luff) but Jamie and the team at Robert Luff did everything they could to help move things along and kept me informed every step of the way. I would definitely recommend them!

Joanne · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us this fantastic 5-star reviewJoanne! We're thrilled to hear that you had an amazing experience with our team at Robert Luff Goring. It's always our goal to provide excellent service and support to our clients throughout the entire process, and we're delighted that Jamie and the rest of the team were able to assist you, even when faced with challenges beyond our control. Your recommendation means the world to us, and we truly appreciate your trust in our services. If you ever need any assistance in the future or have any more questions, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and for choosing Robert Luff & Co Goring. Wishing you all the best in your property endeavors!

5/5

Google

Excellent service provided by Robert Luff making the sale of my flat as stress free as possible! Dave inparticular gave such a fabulous service, ensuring communcation was made to me when necessary and ensuring that everything I needed to do, I was advised of as soon as possible. Despite the gruelling and tedious process of solicitors and legal documents, Dave ensured he communicated with both set of solicitors to enable him to give me an update whenever I called or emailed. He was kind, patient and put so much effort into making this process the easiest thing for me despite the circumstances. I couldn't recommend Robert Luff enough for the Sale of a property and due to such fantastic service I received for this, I know for a fact that I could put complete trust in the team when buying a property too. Thank you again!

Hollie · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

5/5

Google

I dealt mostly with James whilst purchasing my property. From the first viewing through to exchange of contracts he's been amazing! He's kept me updated with all aspects of the purchase, and he's chased whenever anything has slowed down. I would definitely recommend dealing with this agency, and will contact them if I ever decide to sell.

Matthew · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you for taking the time to write such a positive review of your experience with James at our Goring office. We're so glad that he was able to help you through the entire process and that you would recommend both him and our agency. It's wonderful to know that we were able to meet your needs and exceed your expectations. Thank you again for choosing Robert Luff & Co!

5/5

Google

We purchased a property just before Christmas and James and the team at Robert Luff were brilliant. James kept us we’ll informed through the process and checked in regularly with us. As first time buyers it’s a great service.

Matthew · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for leaving us a fantastic 5-star review! We're absolutely thrilled to hear that James and the team at Robert Luff & Co provided you with a brilliant experience during the purchase of your property, especially as first-time buyers. We understand that buying a property can be an exciting but also daunting experience, especially for first-time buyers. That's why we take great pride in providing exceptional service and keeping our clients well informed throughout the entire process. We're delighted that James went above and beyond to ensure you were regularly updated and that he checked in with you regularly. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Congratulations on your new home, and we wish you all the happiness and joy in this new chapter of your lives!

5/5

Google

We have just bought a property through David at Robert Luff. The service he provided was outstanding. He really is the most genuine guy and, was helpful every step of the way. Every question answered, every problem resolved swiftly and with exceptional communication. No hesitation in recommending this office. Thank you Dave.

Laura · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

5/5

Google

We used Robert Luff after family had recommended them. Initially we felt much more comfortable with Dave than other estate agents and all along he has been very helpful, keeping us up to date with our chain and assisting with Solicitors. I would happily recommend them to anyone.

Ian · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you for choosing Robert Luff & Co, Ian. I'm glad to hear that you have had a positive experience working with our Goring branch and in particular, Dave. He will be pleased to know that he was able to meet your needs and expectations. If you ever need assistance again in the future, please do not hesitate to reach out. We value your business and are happy to help when we can.

5/5

Google

David and team at Robert Luff were great from start to finish, updates were regular, responses to queries were quick, compassion shown during the delays we experienced with the chain were dealt was really appreciated. Right up to the end David pushed so hard to get the chain to complete. Would recommend Robert Luff whether buying or selling.

Daren · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for your wonderful 5-star review! We're thrilled to hear that David and our team at Robert Luff & Co provided you with a great experience from start to finish. Regular updates and quick responses to queries are a top priority for us, and we're glad to know that our efforts in these areas were appreciated. We understand that delays in the chain can be frustrating, and we're grateful that you felt our team showed compassion during those challenging times. David's determination to push for completion right until the end exemplifies our commitment to going the extra mile for our clients. We're honoured that you would recommend Robert Luff &Co to family and friends for both buying and selling property in the future. If there's anything else we can assist you with please don't hesitate to reach out. We're here to help. Congratulations on your new home, and we wish you all the best in your future endeavors!

5/5

Google

After using Dave King at Robert Luff on a particularly lengthy sale he was there every step of the way and could not fault how he kept us updated and continuously chased things up to make it happen as quickly as possible. Dave is an exceptionally nice helpful bloke who went above and beyond to make sure we knew exactly how well we were progressing with our sale on a regular basis. Nothing was ever to much trouble. He was very supportive and was always there at the end of the phone for any problems that we came across and he gets straight on with it to get it resolved as quickly as possible. Would highly recommend using Dave if you want a genuine guy who wants to help you move and not just someone who wants to sell your house.

John · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

5/5

Google

It’s been a great experience of selling our property with Robert and Luff. It’s been a smooth process overall. Shout out to Jamie, David and James for their support and help thought the process. The team has been amazing and really good in communicating thought out the process. I would recommend Robert and Luff for anyone who is likely to sell or purchase their house.

Achal · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you for choosing Robert Luff & Co. to sell your home, Achal. We are thrilled to hear that you have had a positive experience and our entire team thanks you for your kind words. We pride ourselves on providing excellent customer service and it is wonderful to know that we were able to meet your expectations. We hope you will recommend us to friends and family in the future. Thank you again, The Robert Luff & Co Goring Branch Team

5/5

Google

David King and his team at Goring went above and beyond to sell our house and garage. Hiccups along the way due to solicitors and David was phoning around numerous solicitors keeping on top of the situation and doing their job for them. Would not hesitate in using Robert Luff again. Thank you Dave and your team.

Deborah · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us a wonderful 5-star review Deborah! We are thrilled to hear that David King and our team at Goring went above and beyond to ensure the successful sale of your house and garage. We understand that challenges can arise during the selling process, it was our pleasure to step in and assist by staying on top of the situation and making those necessary phone calls to keep things moving smoothly. We always aim to provide excellent service and take pride in going the extra mile for our clients. Your kind words and recommendation mean a lot to us, and we're delighted to know that you would not hesitate to use Robert Luff & Co again. If there's anything else we can do for you in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Robert Luff & Co. Wishing you all the best in your future endeavors.

5/5

Google

I highly recommend Dave and his team in Goring. They went above and beyond in their service and really helped me through a difficult situation. There was always an answer to all of my questions and help when & where needed. The communication throughout the process has been excellent and very thorough. Dave has helped me through this process from start to finish and has done so much to enable my house sale to progress to completion. He has been very supportive of myself and the buyers of my house, enabling everyone to get all the information they required quickly & easily. I would not hesitate to recommend them all to anyone.

Kara · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you for your kind words, Kara. We're so happy to hear that Dave and the team were able to help you through a difficult situation. They are all truly dedicated to providing the best possible service for our clients. Thank you for recommending them, and again for taking the time to leave us such a fantastic review.

5/5

Google

We purchased our first home with Robert Luff and we were so grateful to have Jamie Bryant helping us through the process. As first time buyers our knowledge wasn’t the best but no question was too small or silly! Jamie was so quick with responses and we never once had to chase to get an answer or reply! I can not recommend Robert Luff and Jamie enough and we will definitely be in touch again in the future when we need to sell/buy! Thank you so much for all the support and help!

Sam · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear about your positive experience with Jamie Bryant and Robert Luff during your first home purchase. It's fantastic to know that Jamie made the process smooth and stress-free for you as first-time buyers. We believe that no question is too small or silly, and we're delighted that Jamie's quick responses and proactive communication ensured you never had to chase for answers. We look forward to assisting you again in the future when you're ready to sell or buy. Thank you for choosing Robert Luff & Co, and for your kind words of appreciation. We're here whenever you need us. Congratulations on your new home!

5/5

Google

Jamie Bryant and his team have been amazing. Jamie is very relational, and right from the start we were impressed. He was very helpful regarding buyers and in arranging viewings. We do not live in the area and needed Robert Luff to manage that. Jamie was also helpful regarding the sale in so many different ways, offering advice and information and giving us links to other professionals we required. Clearly they are one of the best Estate Agents in the business, and Jamie is a real asset to Robert Luff & Co.

Anita · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for your wonderful 5-star review Anita! We're thrilled to hear that you had such a positive experience working with Jamie Bryant and our team at Robert Luff & Co Goring. It's fantastic to know that Jamie's relational approach and helpfulness truly stood out to you right from the start. We're dedicated to making the buying and selling process as smooth as possible for our clients, and it's heartening to hear that Jamie was able to assist you not only with viewings and buyers but also in various other aspects of the sale. We take pride in connecting our clients with the right professionals and providing valuable advice and information. Your kind words are a great reminder of why we do what we do, and Jamie is indeed a valued member of our team. We appreciate your trust in us, and we look forward to assisting you further should the need arise. Thank you once again for choosing Robert Luff & Co. If you have any more questions or require assistance in the future, don't hesitate to reach out. We're here to help!

5/5

Google

Genuinely exceptional service. Estate agents in general get a bad reputation, sometimes with good reason, but I cannot recommend David and the team highly enough. From start to finish, and despite multiple potential stumbling blocks, they ensured our sales and purchases went through and were constantly in contact, going above and beyond to ensure we stay informed and advised throughout the whole process. I cannot recommend them highly enough. If you’re looking to buy or sell in the area these are the people you want handling the process on your behalf.

Adam · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for your incredibly kind words and for taking the time to share your exceptional experience with our team! We are thrilled to have had the opportunity to assist you with your sales and purchases. Maintaining constant communication with our clients is one of our core values, and we're delighted to know that our efforts in this regard were appreciated. We always strive to go above and beyond to keep our clients informed and advised throughout the entire process, and it's fantastic to hear that we achieved that with you. Your recommendation means a great deal to us, and we are truly grateful for your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to be of service. Wishing you all the best in your new endeavors, and thank you once again for choosing Robert Luff & Co

5/5

Google

David & James from Robert Luff has been very helpful with all our inquiries. They were quick to response and they deal with things we require as quickly as they can. Thank you so much for all your support from Day 1. Although it took as awhile to get the completion date but they made our mortgage journey as smoothly as possible, especially as first time buyers. I highly recommend them.

Jade · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for the fantastic 5-star review! We're delighted to hear that David and James from our Goring Branch have been incredibly helpful with all your inquiries and have provided prompt responses to your needs. At Robert Luff & Co, we understand the importance of efficient and attentive service, and we're thrilled that our team met your expectations. We're glad that we were able to assist you throughout your mortgage journey, making it as smooth as possible, despite any delays in the completion date. As first-time buyers, we recognise the significance of a positive experience during this process. Your recommendation means a lot to us, and we're truly grateful for your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thank you once again for choosing Robert Luff & Co

5/5

Google

I have recently been through a lengthy probate along with the selling of my Aunt's property which was handled by the great team at Robert Luff. From the moment I met David King I felt reassured that the property sale would be handled well. During the time I was always updated on a regular basis and the whole team including James and Jamie communicated at all times with myself and everyone concerned. Thank you David for your friendly advice, your understanding and sympathy during a very hard time too. Although I do not live in the area, if ever I am passing your office I will pop in to say hi and indeed also would not hesitate to recommend you and the team in the buying or selling of a property. Thanks again.

Linda · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for your heartfelt 5-star review! We're grateful for the opportunity to assist you through the probate process and the sale of your Aunt's property, and we're delighted to hear about your positive experience with our team at Robert Luff & Co. David King and the rest of our team understand the importance of providing reassurance and guidance during what can be a challenging and emotional time. We're thrilled to know that you felt supported and well taken care of throughout the entire process. Regular updates and clear communication are integral to our service, and we're glad that our efforts in this area were appreciated. Your kind words about David's friendly advice, understanding, and sympathy truly mean a lot to us. We strive to provide not only professional assistance but also a human touch when our clients need it most. We're truly grateful for your willingness to recommend us to others who may need assistance with buying or selling a property. Thank you once again for choosing Robert Luff & Co. Should you ever require our services in the future, please don't hesitate to contact us.

5/5

Google

Used David King and team at Robert Luff's Goring by Sea office for our bungalow and garage sales recently - absolutely no hesitation in recommending the exemplary service that David himself provided, which was mirrored by any /all of his team members involved during the process. Our own sales (and the purchase of a property in Wales) were linked to other family members selling their property in the same period of time, also through Dave and team, enabling a multigenerational family move and thus a joint property purchase in Wales to be achieved. During the multiple linked sales a number of issues cropped up, none of which were caused by Dave or his team, but all of which were resolved very largely thanks to Dave and his teams great proactive service and commitment to get us 'over the line'. Most of the issues were caused by solicitors within the multiple chains, Dave effectively in our opinion undertook much of what we anticipated to be the solicitors work, clarifying things throughout and chasing all parties to help achieve time frames etc. He and his team were dogged and determined to achieve and provided an amazing service with great positivity, friendliness, humour and reassurance. Many, many thanks Dave and team, we are loving the beauty of Wales, the space, calmer pace of life, fresher air and brighter skies to name a few of the 'gains', frequently our minds are grateful for having managed to get here and your huge role in that being achieved. More's the pity that should we ever need or wish to sell again, now being located in Wales may mean we are just a bit out of area a bit for Dave and his team to be our selling agent !

Wendy · 12 June 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)

Agent replied · 11 June 2024

Thank you so much for taking the time to share your wonderful experience with David King and the team at our Goring Branch. We are thrilled to hear that you had such a positive and successful journey with us. We greatly appreciate your kind words regarding the proactive service and commitment shown by David and his team. Dealing with unexpected issues can be challenging, especially when they arise from solicitors within multiple chains. However, we are glad that we were able to resolve these matters and clarify any uncertainties. David and the team always go the extra mile. While we understand that being located in Wales might make it a bit challenging for us to be your selling agent in the future, please know that our team is always here to assist you with any questions or advice you may need. We genuinely value your trust and appreciate your recommendation. Thank you again for choosing Robert Luff &Co, we wish you much happiness in your new home in Wales.

5/5

Google

Rating only, no written review.

Howie · 12 June 2023 · Robert Luff and Co Lancing

Agent replied · 11 June 2024

Thank you for the 5 Star Review Howie.

5/5

Google

Rating only, no written review.

Sahin · 12 June 2023 · Robert Luff and Co Lancing

Agent replied · 11 June 2024

Thank you for the 5 Star Review Sahin. We do hope you will recommend us to your family and friends. The Lancing Team @ Robert Luff & Co

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Awards

The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Robert Luff and Co

Which Robert Luff and Co office has the most reviews?

Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 438.

Where are the Robert Luff and Co offices?

The four Robert Luff and Co offices, by town:

Has Robert Luff and Co won any awards?

Yes. In The Trusted Agent 2026 awards, Worthing won Trusted Agent, Hove won Trusted Agent and Worthing won Trusted Agent.

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