5/5
GoogleA fast and efficient Sales Service with a high level of feedback
Trusted Agent profile
RiverHomes estate agents in London
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323 reviews across 2 offices and 2 platforms
RiverHomes has two offices, all in London. Together they have 323 reviews on two platforms, rated 4.9 out of 5 overall.
185
Reviews on Google
All 2 offices
138
Reviews on Trustpilot
Business-wide
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Our offices
RiverHomes's two offices, most reviewed first. Each has its own page.
Latest reviews from every RiverHomes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotAbove and beyond
As a buyer I can highly recommend RiverHomes. Many thanks to Tamir and Phillip and especially Tamir who went above and beyond to manage a difficult chain. Without their help we would not have had a chance of exchanging or completing in the required timeline.
5/5
TrustpilotI had an excellent experience withβ¦
I had an excellent experience with RiverHomes. Leanna, the Lettings Manager, was absolutely amazing, she responded on the spot to all my questions and requests and was extremely efficient and accommodating; very thorough as well, she even spotted that the gas fire mentioned in the tenantsβ agreement was not part of the gas certificate (for a good reason, it is disabled, but that didnβt show in the agreement). On top of being a great lettings manager, she is also a very nice person. Also, Ines, the Office Manager, was always prompt and responsive. Thank you so much, Leanna and Ines!
5/5
TrustpilotGreat service
We have been through a protracted negotiation on a property, delayed entirely by HMRCβs Probate Office. For various reasons we did not ultimately complete the transaction. However, from start to finish, Caroline has been absolutely superb. Endlessly patient with both parties, highly efficient, charming and always willing to attend the property. We also dealt with Nick and we would not hesitate to recommend River Homes.
5/5
TrustpilotExcellent and professional
We had an excellent experience with Riverhomes. Caroline and Ines were extremely helpful, responsive and constantly kept us informed about all updates and details. I highly recommend.
5/5
TrustpilotBest agency so far!
Caroline is very responsive with all our inquiries. Very helpful even after moving in to the property. Best agent and agency weβve had so far. Caroline and Ines made sure to do everything in a timely manner. They took care of everything even the registration to council and electricity πwe literally just had to move in to the property. Very impressive.
5/5
TrustpilotThe Brief
I had very specific requirements' for both the boat and the marina I wanted. Caroline at River Homes delivered on all the brief and was just the right person to do it in a professional and efficient manner.
5/5
TrustpilotAn excellent agent!
RiverHomes were excellent in helping us find a rental property in london. They were extremely professional and communicated with us throughout the process. They took the stress out of a property search in a very difficult market. Very impressive, professional agent, I look forward to working with them more in the future.
5/5
TrustpilotGreat support with new tenants
Ines and Caroline from RiverHomes were extremely professional in their support of legalities and the paperwork surrounding our new tenants.
5/5
TrustpilotRental Process RiverHomes - Putney
I recently had the pleasure of going through a flat rental process with Caroline, and I cannot emphasize enough how exceptional their service was. From start to finish, they demonstrated an incredible level of professionalism, attentiveness, and efficiency that made the entire experience seamless and stress-free. First and foremost, their communication skills were outstanding. Caroline promptly responded to all of my inquiries, whether it was via email or phone calls. They were incredibly patient and took the time to listen to my requirements, ensuring they understood my needs in detail. Their ability to provide clear and concise information helped me make informed decisions throughout the process. Caroline showcased their extensive knowledge of the rental market. They presented a range of suitable options that aligned perfectly with my preferences and budget. Their expertise and understanding of the local area were evident as they shared valuable insights and advice on each property we visited. Their attention to detail was impressive, making sure I had all the necessary information to make an informed decision. Furthermore, their professionalism extended beyond just property selection. Ines guided me through the paperwork and legalities involved in renting a flat. They were meticulous in explaining every clause and ensuring that I understood all the terms and conditions before signing any agreements. Their thoroughness and commitment to transparency provided me with a great sense of security and trust. Throughout the rental process, Caroline and Ines were readily available to address any concerns or questions I had. They remained responsive and proactive, consistently keeping me updated on the progress and ensuring that everything was moving smoothly. Their dedication to providing top-notch customer service truly set them apart. In conclusion, their professionalism, exceptional communication, and genuine care for their clients made the flat rental process a breeze. If you are looking for a stress-free experience with professionals who go above and beyond, I wholeheartedly endorse Ines and Caroline. They are the epitome of outstanding real estate agents. Kudos to Caroline and Ines for their remarkable service, and thank you for making my flat rental experience a truly enjoyable one!
5/5
TrustpilotRiverHomes
Caroline and Nick at RiverHomes have made buying a flat with a beautiful view of the Thames very smooth and efficient. All of our friends are surprised at how short time it took to get to completion! Well done! Partho
5/5
GoogleThank you very much to Caroline and Nicholas A for all their help to sell our flat. We had a great service and are very grateful to you all!
5/5
GoogleA first class service for sellers from River Homes, Putney. Nicholas and Caroline were a fantastic sales team, and it was an absulte joy working with them. Ann-Marie & Richard.
5/5
GoogleWe have experienced RiverHomes as tenants (our daughter), buyers, owners and landlords since 2016. In each role we felt very well taken care of and it was a pleasure to have RHβs friendly people and their professional efficiency on our side. Lateley the whole process of putting our flat on the rental market by RiverHomes was thorough and efficient as well as smooth and easy for us. We had suitable tenants within one day. The letting team is very experienced, constructive and hands on. Communications canβt be better. Leanna, Ines, Sara and Annabel are an amazing team. As my wife and I do not live in the UK , we therefore depend on a reliable organization on-site in London. We are looking forward to furthering our good relationship with RiverHomes over the coming years.
5/5
GoogleWhat a fabulous company to deal with . Isabella and Ines were fabulous from the first day we connected and have supported us in our property search . We can not recommend River Homes enough really the best agency we have ever used . Their service , communication and available properties are sublime and we would recommend them for your search for that special home
5/5
GoogleI very much enjoyed renting my current residence with RiverHomes. They were ΓΌber professional at all stages both before and after signing of the deal and moving in. In particular they were highly detailed oriented, highly responsive, understanding and followed through our various requests. I normally dread dealing with real estate agents (I have experience in NYC, Melbourne and London) and this was my first pleasant experience. I'm not sure what their secret sauce is, but I had interactions with at least 5 people from the company and they were all female ... Correlation? Causation? I'm not sure, but highly suggestive ...
5/5
GoogleExcellent team, thanks to whom we managed to complete pretty much stress free and a lot quicker than we expected. Special thanks to Caroline D. for convincing the sellers to choose us over another offer they had, recommending solicitors that proved to be excellent (we were hesitant to use them at first, but it turned out to be one of the best decisions) and chasing where appropriate to help us get over the line as quickly as possible. Her experience and responsiveness from start to finish made a big difference.
5/5
TrustpilotThis is a company that goes the extra mile
This is a company that goes the extra mile to look after the client during the sales process. In addition to the usual estate agent services I must mention the way the the agent dealing with my sales, Tamir, took care of the property during viewings. For a single woman living on her own it is so important to have trust in the agent.
5/5
TrustpilotRiverHomes provided an exceptionalβ¦
RiverHomes provided an exceptional rental experience with their professionalism, streamlined processes, and exceptional customer service. Team members Isabella and Ines were standout, delivering personalized service and making the rental process seamless and stress-free. We highly recommend RiverHomes for anyone seeking a hassle-free house rental journey.
5/5
TrustpilotRiver Homes are a great Estate Agentβ¦
River Homes are a great Estate Agent from both a rental and sales perspective. Having worked with them for many years I can highly recommend them.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommend Riverhomes for individual approach and professionalism in everything they do!
5/5
GoogleWe just moved from South Africa and were eager to get into our new home as soon as possible and Anya and Phillip made this process a breeze.
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Questions about RiverHomes
Which RiverHomes office has the most reviews?
London (28 Thames Road) has the most, with 269 reviews rated 4.9 out of 5, followed by London (1-3 Lower Richmond Road) with 192.
Where are the RiverHomes offices?
The two RiverHomes offices, by town:
- London (1-3 Lower Richmond Road): 1-3 Lower Richmond Road, London, SW15 1EJ
- London (28 Thames Road): 28 Thames Road, London, W4 3RJ
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