Trusted Agent profile
★★★★★
1,450 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,450 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
884
Reviews on Trustpilot
Business-wide
Richard Kendall's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat Communication
We bought our new home through Richard Kendall. I would like to thank Karen Marijewko for helping us in purchasing our new home. The regular updates and communication was amazing and gave myself piece of mind. She was so helpful throughout, answering any questions we had or pointing us in the right direction.Thank you
5/5
GoogleGreat service from Mandy who looked after the sale of our property in Ossett
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5/5
GoogleThey went above and beyond to make things easy for us when we was renting are new home, especially kelly she was amazing ☺
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5/5
GoogleAmazing company and my lovely lady Mandy who was with me all the way with my sale and purchase, she really did go that extra mile or should i say marathon on the journey but she managed to complete the task every time and I can't praise her highly enough!!!
Thank you for leaving a review for Mandy.
5/5
TrustpilotExcellent communication
Joanne and Liz were absolutely fantastic at supporting us throughout the sale of our property. They kept us informed regularly with any updates and did their upmost to keep the momentum going throughout the process. We cannot recommend them highly enough and we are so pleased we decided to go with Richard Kendall. The whole team were very professional and courteous throughout what can be a very stressful time.
5/5
TrustpilotI would like to thank Karen Marijewko…
I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.
5/5
TrustpilotHighly Professional Service
Lucy Harrison and the team at Richard Kendall dealt with us professionally and efficiently. Their advice excellent. They kept us updated throughout the sales process. We were confident that the company would sell our house promptly... which they did !
Thank you for leaving a review for Lucy and the team at the Ossett office.
5/5
TrustpilotHouse purchase
Karen Marijewko was very professional and kept things moving throughout the process. Very happy.
Thank you for leaving a review for Karen
5/5
TrustpilotComplex move - Karen Marijewko
Our move was a complex and stressful one but Karen Marijewko was fantastic. Karen kept in contact with us weekly, she was friendly, helpful, positive and had always got updates from other parties before speaking to us. It is obvious that Karen cares and we were very grateful for all of her help.
Thank you for leaving a lovely review about Karen.
5/5
FacebookRichard Kendall were so positive and professional. From first speaking to Shireen at the Wakefield branch, she explained the process with me which gave me the confidence to finally buy my dream home.
5/5
TrustpilotKaren Marijewko
We exchanged contracts today for the purchase of a property sold by Richard Kendall Estate Agents. Throughout this process Karen Marijewko has been extremely helpful. Indeed in the nicest possible way she as been pleasantly persistent in chasing what needed to be chased, including some rather tardy solicitors!Well done Karen and thanks
Thank you for your reply
5/5
TrustpilotExcellent Service
Richard Kendall Estate Agents arranged the recent letting of our rental property. They handled everything from marketing, to viewings, repairs, credit checks, literally everything! Amy Esberger in particular was fantastic, she kept us informed of the rental process from start to finish, answering all questions (and there were many), in a professional yet friendly manner. Her advice was invaluable and nothing was too much trouble.If you have a property that you'd like to rent out, I would 100% recommend using Richard Kendall.
5/5
TrustpilotLiz and Joanne provided great service…
Liz and Joanne provided great service during the selling process, ensuring we were updated on a regular basis and also chasing solicitors / buyer for updates.Would highly recommend.
Thank you for your review, it really is appreciated
1/5
TrustpilotRichard Kendall letting, Let me down…
Richard Kendall were my letting agents who were responsible for getting me in the flat. They did that but failed to pickup the landlord on some issues with the flat. The entry report was glorious but hid the broken toilet door lock, building door buzzer broken for five years previously. The old fridge that hummed and banged loudly at night.Foul smell from sink. Dirty windows which never cleaned even after a year. In the exit report it seemed they wanted to help the landlord with his spruce up costs for the next tenant with my deposit and said the flat was unclean and skirting boards were dirty and is broken the toilet lock. Even though i done a deep clean for two days straight it wasn’t ever gonna be clean enough. They had arranged people trampling through the flat for two days viewing it before they did the exit report. Very disappointed that Richard Kendall didn’t give me benefit of doubt but we’re so biased towards the landlord who wasn’t even maintaining the flat properly. He has not got the excuse to take most of my deposit on suspect claims and can use my deposit to find his cost of preparing the flat for the new tenant. Very disappointing and unfair.
5/5
TrustpilotJoanne and Liz handled the sale of my…
Joanne and Liz handled the sale of my late father's bungalow. My wife and I had not been involved in the sale of a property for many years and the guidance and personal service provided by Joanne and Liz was first class and their expert advice at every stage of the process helped to secure a sale. They kept us well informed of progress on a regular basis and were readily available to us by phone to answer any queries we had.They kept in close contact with our buyers throughout. We would definitely recommend Kendalls and will be using them again.
Thank you for leaving a review for Joanne and Liz
5/5
TrustpilotExcellent Service
We have just completed on my late mother's house and must say the whole process was handled with professionalism and compassion. David the valuer gave excellent advice and Karen Marijewko was extremely helpful in conducting the sale of the house and took care of all aspects of the sale in a professional, courtious and friendly manner the whole process was concluded in 8 weeks, excellent. Have used Richard Kendall's in the past and would certainly use them in the future.
Thank you for leaving such a fantastic review
5/5
TrustpilotSuzanne and Donna
Suzanne and Donna were always polite professional kept us up to date with every thing all the way . Thank you Mrs J Smailes .
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5/5
TrustpilotKaren did an extremely professional job…
Karen did an extremely professional job and kept me informed of progress on a weekly basis. I was also grateful for her advice in pushing the buyer and their solicitor to complete expeditiously.Kind Regards, James Allan
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5/5
TrustpilotKaren Marijewko house sale
Karen Marijewko handled our house sale very professionally. We were kept informed every step of the way especially with Karen's weekly calls. The advice she gave was extremely helpful and as such was able to take any stress out of the equation. Well done Karen and thanks
5/5
TrustpilotKaren Marijewko at Richard Kendall provided excellent support and service in the sale of our property
We were supported by Karen through the entire sales process from the initial listing through to the completion. Communication was excellent keeping us informed on a weekly bases of how things had progressed through to next steps.In a toughening market Karen worked hard to find a buyer that would value the work undertaken at the property and to find an mutually agreeable price to transact act.Karen invested significant time supporting the buyers through the process and ensuring they were making the right progress to move towards a completion.
Thank you for taking the time to leave a review
5/5
TrustpilotKaren and the team were brilliant
Very helpful throughout, Karen Marijewko rang me weekly with updates and kept our buyer happy throughout the process.
Thank you for leaving a review.
5/5
GoogleRating only, no written review.
Thank you for the 5*
5/5
GoogleRating only, no written review.
Thank you for the 5*
5/5
GoogleRating only, no written review.
Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard Kendall is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Ossett has the most, with 1,069 reviews rated 4.8 out of 5, followed by Horbury with 1,060.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
