5/5
GoogleRating only, no written review.
Agent replied · 23 November 2025
Thank you for the 5*
Trusted Agent profile
Richard Kendall estate agents in Ossett, Horbury and Normanton
★★★★★
1,447 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
881
Reviews on Trustpilot
Business-wide
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Our offices
Richard Kendall's three offices, most reviewed first. Each has its own page.
- Richard Kendall OssettUnit 2 Wellgate, WF5 8NS1,066 reviews · 206 on Google (4.8)78 in the last 90 days
- Richard Kendall Horbury4 Cluntergate, WF4 5AG1,057 reviews · 194 on Google (4.0)61 in the last 90 days
- Richard Kendall Normanton10 High Street, WF6 2AB964 reviews · 107 on Google (4.8)60 in the last 90 days
Awards
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Richard Kendall office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMade the process of moving house a-lot less stressful. All the staff there are lovely and very helpful. Would highly recommend. IF i ever move house again i would not go anywhere else.
Agent replied · 23 October 2025
Thank you so much for your kind words and recommendation. We are delighted to hear that our team helped make your move a little less stressful. That’s exactly what we aim for. It means a lot to know you would choose us again in the future.
5/5
GoogleExcellent throughout the process. Communication is key for me and Lucy delivered throughout.
Agent replied · 16 April 2026
Thank you for leaving a review for Lucy.
5/5
TrustpilotVery good xperience
The process from booking a valuation right up until the completion has been very good, with polite, friendly and informative staff. Donna and Joanne have kept me updated every step of the way going that extra mile on several occasions when the process was going very slowly and needed an injection of pace from our side.
5/5
TrustpilotHad a great experience buying my first home
Had a great experience buying my first home through this agency. Amber was always super helpful and quick to respond to any questions I had throughout the whole process. She kept everything clear and stress-free from start to finish, couldn’t have asked for better communication or support. Would definitely recommend to anyone buying or selling!
5/5
TrustpilotIncredible service from Liz Cooke
Incredible service from Liz Cooke, Joanne and Donna in the Wakefield office for our purchase and sale. The whole experience was so straight forward and we got really proactive and positive support throughout. We will return next time we move, but we hope not for a while! Massive thanks to the whole team.
5/5
TrustpilotWe chose Richard Kendall to sell my…
We chose Richard Kendall to sell my father’s house because Roger Hall was far and away the most professional valuer we saw who gave good, sensible advice. We were allocated Amber Hamilton in the Pontefract office and although the sale was a little bit fraught - one sale fell through and the next had a long, difficult chain - she was amazing. The communication was always excellent and Amber was always polite, friendly and reassuring. On the rare occasion she wasn’t available all of the other office staff were helpful and seemed knowledgeable about the sale. Can’t recommend them highly enough and I would definitely use them again
5/5
TrustpilotKaren was Great
Karen always kept us up to date and was a good link between our purchaser and the solicitors
5/5
GoogleRichard Kendall Estate Agents have been handling the sale of my property. Mandy has been my main contact. We've been extremely unlucky with buyers due to their personal reasons but throughout it all Mandy has dealt with everything with …
Agent replied · 23 November 2025
Thank you so much for your lovely review and for taking the time to share your experience. We’re so pleased to hear that Mandy’s professionalism, regular communication, and support made a real difference throughout your sale.
5/5
TrustpilotExcellent at all stages
From the beginning to the end of selling a property we had a great experience. The valuation of our property was much more in line with our expectations in comparison to other agents.
5/5
GoogleWe would like to say a massive thank you to Donna and Suzanne at the Ossett Branch for all their help during our house sale. It was a very difficult and stressful time for us due to a lengthy chain with plenty of complications and without them to reassure and guide us along we wouldn’t have made it through. Also we’d like to thank Karen at the Wakefield branch for her efficiency and help with our purchase. We can highly recommend Richard Kendall Estate Agent for both buying and selling properties.
Agent replied · 23 October 2025
Thank you so much for your lovely review. We are so pleased to hear that Donna and Suzanne at our Ossett branch were able to support and guide you through what sounds like a very challenging sale, and that Karen at our Wakefield branch helped make your purchase run smoothly. Your kind words and high recommendation mean a great deal to us.
5/5
TrustpilotLocal company offering excellent…
Local company offering excellent service. Friendly, knowledgeable staff who managed our sale with professionalism and efficiency.
5/5
TrustpilotHouse Move
Excellent service and communication throughout, Karen Marijewko was outstanding and always available to answer queries
Agent replied · 23 October 2025
Thank you so much for your review. We really do appreciate.
5/5
TrustpilotHouse purchase and sale
We have just moved house and Richard Kendall dealt with both our purchase and sale , they have been brilliant, very professional and efficient. A special mention to Karen at the Wakefield branch who was with us all the way through and always polite and courteous. There were a few problems along the way but Kendall’s were always there to help and reassure us. Thank you for everything.
Agent replied · 15 June 2024
Thank you so much for your kind words. We are delighted to hear that your experience with both your sale and purchase went so smoothly
4/5
TrustpilotWakefield city office
The agent Karen M was friendly and kept me informed throughout the process of buying a flat.due to circumstances there were a couple of occasions when she was not available to answer an enquiry but other agents in the office were able to fill in
Agent replied · 23 October 2025
Thank you for your kind review. We’re so pleased to hear that Karen provided friendly and consistent support throughout your purchase.
5/5
GoogleSarah was brilliant, kept chasing for us and was always calling to ensure we had been updated.
Agent replied · 24 October 2025
Thank you for taking the time to leave a review for Sarah.
5/5
GoogleAbsolutely the best. These ladies (Donna and Suzanne) go above and beyond chasing my whole chain and keeping me informed. I seriously cannot recommend them highly enough. They showed compassion too during a personally upsetting time for me. Just wonderful. Thank you so much
Agent replied · 23 October 2025
Thank you so much for your heartfelt review. We are delighted to hear that Donna and Suzanne went above and beyond to support you, keeping you informed throughout and showing such care during a difficult time. Their compassion and dedication truly embody the service we aim to provide and we will be sure to pass on your lovely words to them both. Your recommendation means a great deal to us
5/5
GoogleMandy provided us with a great service when we bought our house and we would definitely recommend her.
Agent replied · 23 October 2025
Thank you for leaving a review for Mandy.
5/5
GoogleI dealt with Sarah Whalley during my house move. Sarah was amazing from start to finish, was super helpful and supportive. I would recommend using Richard Kendall Estate Agent.
Agent replied · 24 October 2025
Thank you for your kind words. We are so pleased to hear that Sarah supported you so well throughout your move and made the process a positive experience from start to finish. Your recommendation means a lot to us and we will be sure to pass on your lovely feedback to Sarah.
5/5
GoogleWe had a great experience with Kendall’s on our recent property purchase. We are just disappointed we didn’t choose them for our sale too! Mandy was very helpful for us; she helped to chase through the sale at the pinch points and get the sale through on our requested date.
Agent replied · 23 October 2025
Thank you so much for your lovely review. We are delighted to hear that Mandy was able to support you through your purchase, especially at the key stages, and help get everything completed on your requested date. It means a lot to know you had such a positive experience with us and we only wish we could have helped with your sale too. Wishing you every happiness in your new home.
5/5
GoogleVery friend and accurate advise given. Mandy the agent was extremely helpful and followed up on everything throughout the sale of my property. If you are thinking about buying a property in the Wakefield area then contact Mandy Bennett in the Ossett Branch.
Agent replied · 23 October 2025
Thank you for your kind review. We are so pleased to hear that Mandy at our Ossett branch was able to support you with friendly, accurate advice and consistent follow up throughout your sale. She is a real asset to our team, and we will be sure to pass on your lovely feedback. We truly appreciate your recommendation and wish you all the best for the future.
5/5
GoogleGreat service from start through to the sale ! Normanton branch were fantastic! Thank you to them all for supporting us and surpassing our expectations!
Agent replied · 24 October 2025
We are thrilled to hear that the Normanton branch supported you so well throughout your sale and even surpassed your expectations. We will be sure to share your thanks with the whole team.
5/5
GoogleWe were very impressed with Sarah from Richard kendall in Normanton. Selling our property we used purple bricks who unfortunately were useless, without Sarah we would not have known what was happening at all. Definitely a credit to the company
Agent replied · 24 October 2025
Thank you so much for your kind words. We are delighted to hear how much Sarah’s support meant to you during your sale. Her communication and dedication really do make a difference, and we’ll be sure to pass on your feedback to her. She’s a true credit to our Normanton team.
5/5
GoogleI would like to add that Sarah Whalley has been superb as regards my dealings with her.She explained everything clearly what stage we were at at the time and was always there to answer questions.Her friendly persona was appreciated as I've not experienced selling a property before.Couldn't have had a better contact!
Agent replied · 24 October 2025
Thank you so much for your lovely feedback. We are delighted to hear how well Sarah Whalley supported you through your first property sale. Her clear communication, friendly approach, and willingness to answer any questions really do make a difference and it’s wonderful to know she made the process easier for you.
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Questions about Richard Kendall
Which Richard Kendall office has the most reviews?
Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.
Where are the Richard Kendall offices?
Has Richard Kendall won any awards?
Yes. In The Trusted Agent 2026 awards: Richard Kendall, Ossett won Trusted Agent.
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