Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
TrustpilotWe had one or two earlier issues trying…
We had one or two earlier issues trying to get the fuse cupboard in our house fixed, but I don't think Reeds Rains can really be blamed for those - the lettings team by and large were easy to reach and did make an effort to reach out to us to check our issues were resolved. Unfortunately, it did take a fair few calls to finally get the cupboard fixed, as there seemed to be a lapse in communication somewhere between ourselves, Reeds Rains and the individual they were asking to come and carry out the repairs.Overall, good service, helpful staff, just requiring an occasional chase-up
Henry · 24 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotExcellent service from Liverpool Branch…
Excellent service from Liverpool Branch all the staff are warm and friendly. In particular Sue Poland who looked after my flat and gave me great book recommendations too. As a landlord I'd thoroughly recommend using this company.
Mark · 24 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotAlison & Donna
Alison & Donna went above and beyond in securing our very first home. I honestly can not fault anything. They have both been so efficient in responding to emails and phone calls whenever i had a query to anything. Thank you so much ladies. You are both Superstars.
Nicky · 24 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotBenjamin was great
Benjamin was great . We were hunting for the right kind of home for close to a month and faced several agents who had no knowledge of the property and not really helpful but Benjamin was helpful precise and knowledgeable
Adheena · 23 February 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotVery unhappy..
Very unhappy... They just never fixed anything... No quality, not that there is no high quality... No quality is the term to be used... Houses left in dump, mold... Unheated... Poor systems... And lickeage in the roofs.... They do not have to fix these over years... Their national economic strategy... Ahahaaaaaaa... Leaving country for such... Sorry... In USA I heard the economy is better... My family doesn't need such! Your welcome!
Brigitta · 22 February 2022 · Reeds Rains
Agent replied · 16 June 2024
Hello Brigatta,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotHighly recommended
Ben was so helpful and friendly. He kept me updated with everything and ensures that I understood all the processes. So helpful, I felt confident and trusted his opinions on pricing and tenants. I would highly recommend Reed Reigns. The service so far has been amazing.
Bee · 22 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
Casey · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotMaria at Reeds Rains Rothwell
Maria has been brilliant in dealing with the sale of our property. In fact, she was the one who found us another purchaser when the first buyers pulled out. She has kept us regularly informed, chased everyone up repeatedly and has been helpful and cheery throughout. She obviously loves her job and it shows in the service she provides, so a huge THANK YOU Maria, and if you’re ever in Scarbados …
Wendy · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotAmazing service and staff at Reeds Rains Morley branch
My girlfriend and I met Niamh Titterington at a property we had arranged to view. She was prompt and immediately polite, approachable and knowledgeable, answering any questions/queries we had. The experience was made a happy and relaxed one, due to her friendly manner. Reeds Rains has been an excellent estate agents to deal with - so helpful and the best service we have had by far (and we’ve dealt with many over the years!). We thank you greatly, keep up the good work.
Jamie · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat service
Great service, both Maria and Greg have been fantastic during our purchase keeping us up to date and moving the process along! Always a friendly greeting on the phone and been incredibly flexible with our requests. Thanks Reeds Rains Rothwell!
Sarah · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Cleckheaton
We have just used Reeds Rains Cleckheaton for the sale of our property as they were the agents for the home we are buying. We were very impressed with the service we have been given and nothing has been too much trouble for Jess and Jon Jo when dealing with any queries and arranging extra visits for measuring up etc. which you would struggle to find with other (so called) sell your home online for free companies. I could not recommend them highly enough.
Stuart · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotNiamh has been extremely helpful and…
Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!
Zc · 21 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Rothwell - Maria H
Reeds Rains Rothwell, Maria Hammill what a superstar. We started our house buying journey in july 2021!!! 9 months later Maria got us over the line . Kept us up.to date every step of the way and went out of her way to help. Couldn't reccomend her highly enough...over the moon. Thank you.
Caroline · 20 February 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotNow as I don't really know this company…
Now as I don't really know this company I will choose my words carefully. If they are like all the other letting agents then I will be very wary of them especially when it comes to handing over a "holding deposit". But, in my own experience - the staff in this office do not like venturing out in the cold rain and wind. Even if they have got a viewing booked. They'd much rather ring the tenant of the relevant property and ask them to show one round. NOT very professional in any way. But to ask any client if they are working - is irrelevant and as long as the rent is paid in full and on time on the due date nothing else matters. On occasions these letting agencies do seem to act in a discriminatory way when dealing with potential customers who may be on government benefits. It should not matter whether you're working or on benefits - as long as you can and do pay your rent that is all that matters. And what is it with those titles they have? Lettings "Negotiators"???? When nothing is ever negotiable???? Sometimes the policies are so very misleading. Again, I do not know the girls in this office - so my review is about all letting agents in general. Especially in seedy Blackpool. End of Rant!!!!
Darryl · 20 February 2022 · Reeds Rains
Agent replied · 16 June 2024
Hello Darryl,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Woodseats
Angela at reeds rains was absolutely brilliant from the very start when I viewed the property right to the very end when I picked up the keys and was always at the end of the phone for any advice I needed, surpassing her role as an estate agent. I can’t thank Angela enough for her efforts it really helped me through the process of buying my first house
Owen · 18 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotWe definitely recommend Reeds Rains
We definitely recommend Reeds Rains. Just got the keys to our first home as first time buyers and everyone has been so helpful. Brilliant team and lovely people.
Soph · 18 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotExcellent service and a very professional team. Highly recommended .
Excellent Service by Claire.Very professional.Claire was very approachable and always willing to help.I heave dealt with Reeds Rains before and have had brilliant service every single time. Highly recommended .
Saima · 18 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
Humberto · 18 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Woodseats Branch
When selecting an estate agent to sell our house we chose a long-established company (Reeds Rains) and an experienced team (Woodseats branch). We were right to do so. Many thanks to Angela for managing the sale, and the rest of the Woodseats branch for their tremendous support. Alan D.
Alan · 18 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotSuch a positive experience throughout…
Such a positive experience from start to finish, the team supported me to sell my home and I managed to get my dream home which became available the day j agreed an offer on mine! Excellent communication, including at a difficult time when my first buyer pulled out. All worked out and was smoothly handled by Claire, Sarah, Jane and all the team. Can't thank you all enough!
Theresa · 18 February 2022 · Reeds Rains
★★★★★ 5/5
Trustpilot5* for Maria @ Reids Reins, Rothwell!
I recently purchased a property through Reids Reins in Rothwell, Leeds. Maria Hammill was the lady I dealt with most out of the team and I couldn’t fault her service at all! From waking up early and giving me access to the property (for a second viewing) before she started her shift to sending me little pictures and updates of things that had been done in the house whilst the purchase had been going though, she was amazing! Thank you so much!
Abby · 17 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotWe recently rented a house through…
We recently rented a house through Reeds Rains and it was the easiest experience. As a first time renter I was worried about how difficult it would be to sort it all, but Anna and the team at the Salford Quays branch made it so easy. Anna especially was helpful, considerate and willing to answer any questions I had.
Lauren · 17 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotWe recently sold our home through Reeds…
We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!
Carol · 17 February 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds rains are fantastic and extremely…
Reeds rains are fantastic and extremely helpful and professional. I use them to manage all my properties
Thomas · 17 February 2022 · Reeds Rains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
