5/5
So happy with the service, they were always very helpful and thank you so much

Trusted Agent profile · Warwickshire
Verified
★★★★★
3,307 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,307 reviews on three platforms, rated 4.2 out of 5 overall.
1,224
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,049
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
So happy with the service, they were always very helpful and thank you so much
1/5
I am sharing my terrible experience…
I am sharing my terrible experience renting from ReedsRains Salford. I am hoping this helps intending tenants and give landlords an idea of what tenants are likely to go through when they give ReedsRains Salford their propoerty to manage.
5/5
Tom and Leah were very supportive…
Tom and Leah were very supportive through the sale of my property and always very responsive and offered good advice throughout.
4/5
Easy to use,plenty of houses
Rating only, no written review.
5/5
Tara at Reeds Rains is awesome at her job
I've recently sold a property through Reeds Rains Estate Agent Catford branch, the estate agent I felt with was a lovely lady named Tara. Our sale had a lot of ups and downs and it took a little while for us to get to complete the sale. If it hadn't been Tara and her attention to detail, excellent communication, professionalism, and support during the sale my wife and I might have just pulled out. Tara and her work ethnic is the only reason we stayed and because of that we have now completed a sale on a second and third property. Should we ever need any help or just to ask a question Tara was always there and for that we are both extremely grateful for everything she did, truly she went above and beyond the call of duty to make sure we understood what was happening, but most of all, that we were happy. I would definitely recommend Reeds Rains and Tara to friends and f family if they ever need to sell or purchase a property. BIG THANK YOU from me and my wife, great job.
4/5
Rishi showed me around a house on Friday. He was welcoming and professional. He is new to the area and the job so wasn’t able to answer all my questions immediately, but he found the answers within 24 hours which I consider a good service. He also followed up with phone calls as promised.
5/5
Sarah Wisdom was fantastic throughout the whole process of selling the family home. Super efficient and helpful throughout. She made the whole process very easy. Very grateful for the time she spent with us
1/5
Had a valuation from the Rothwell…
Had a valuation from the Rothwell branch a complete joke as there was no similar houses to compare and it was meant to have dropped in value by 25k ! Had to chase up and call in the branch and still no further forward with an accurate valuation would not recommend
We appreciate you sharing your experience. We are sorry the valuation process was unsatisfactory and did not meet your expectations. We are reviewing your feedback with the Rothwell team. Regards, Reeds Rains
5/5
Reeds Rains at Guisborough. The best estate agent.
Reeds Rains at Guisborough are super efficient, friendly and kind. If they say they will do something you can totally rely on it being done. All their staff are great and so it is perhaps wrong to pick anyone out, but Cathy is extraordinarily efficient and very kind as well as having a charming manner and a realistic attitude to the complications that inevitably arise particularly with period houses.
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our efficiency and kindness made a difference. We truly appreciate your kind words. Regards, Reeds Rains
1/5
If you’re looking to buy a house
If you’re looking to buy a house, do not go with this company, will happily show you around houses that are sold subject to contract without stating that before hand, cancel viewings at the last minute, know nothing about the houses you are viewing and just generally provide poor customer service.
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. We also appreciate that cancelled appointments can be frustrating. Whilst we always try to avoid this, there are sometimes circumstances beyond our control that mean a viewing has to be rearranged or cancelled. If you would like to discuss this further, please do not hesitate to get in touch. Sophie & team.
1/5
I am extremely disappointed with Melanie Burgess - branch manager Cheadle
I am extremely disappointed with the service I have received from Reed Rains Melanie Burgess the branch manager at Cheadle Manchester during my property purchase, particularly the way my concerns were handled by Melanie Burgess.
5/5
Could not be happier with the help and support from Sarah through what ended up to be a complicated house purchase. At all times Sarah responded to my calls and followed up on our concerns and helped us complete on our house purchase. I at times was very stressed but Sarah was always polite, friendly, professional and very knowledgeable. Also have to thank Darren for showing us the property when previous sale fell through. We are settling into life in Kenilworth and thank you Sarah and Darren for the part you played.
1/5
Really bad when it comes to refund your…
Really bad when it comes to refund your deposits, be careful guys!
5/5
Had a great experience with Reeds Rain today, particularly appreciate Rishi for going the extra mile, passing on questions to the freeholder & quickly arranging viewings.
5/5
Used Reeds Rains @ ballyhackamore first…
Used Reeds Rains @ ballyhackamore first class service from Martin the most relaxed house selling experience from start to finish. Very professional in all dealing would highly recommend this estate agent.
We are delighted to hear you had such a positive and relaxed house selling experience with us. Your kind words are greatly appreciated! Regards, Reeds Rains
5/5
Delightful Laura Jayne…
We have been dealing with Laura Jayne from the Newcastle office, she has kept us informed every step of the way through our purchase. She has answered every call and replied to every email and contacted us whenever there was news to be relayed or a question we needed answering. She has done this with complete professionalism and friendliness, and we have not even met her yet, she has been such a delight to deal with and we cannot wait to meet her to collect our keys and start a new chapter in our life She is an absolute credit to Reeds Rains. Mr & Mrs D Evans
Thank you for taking time to give us a review. I am really pleased that you found our service to be 5 Star, we always strive to provide a quality service to all of our clients, Laura worked really hard on getting this sale over the line. I will pass on your comments to Laura. Peter O'Brien, Branch Manager
5/5
The communication from Liz was…
The communication from Liz was excellent. Regular phone calls and updates, very professional but friendly too 😁
Thank you so much for your review! It's a pleasure helping you, and we're so glad you felt well supported throughout.
5/5
Claudia was a huge help to me during a challenging situation. She did not know me beforehand, but as soon as she became aware of the difficulties I was facing, she stepped in without hesitation and took the time to properly understand my situation. What really stood out was the effort she put in. She went above and beyond to help me find something better suited and kept me consistently informed throughout the process. At no point did I feel rushed or overlooked, which made a real difference given the circumstances. She was professional, approachable, and proactive throughout, but more importantly, she was genuinely committed to helping me get the right outcome. That level of care and initiative is rare. I am very grateful for her support and would highly recommend Claudia to anyone looking for an agent who will truly step up and put in the effort when it matters.
5/5
sarah , was very helpful when enquiring about the selling of my property, she explained the procedure of how to begin and also advised me how the office had been successfully selling property in my area .
5/5
We were first time buyers with Reeds Rains Kenilworth and everybody there was fantastic especially Sarah W. Our solicitors were not the best and Sarah was always on hand to help, advise, chase our solicitors and ease our anxiety. Super team and thank you so much to super Sarah!!
5/5
Barry was very friendly and…
Barry was very friendly and communicated well throughout the process
We're so glad to hear about your positive experience and communication. Thank you for your kind words! Regards, Reeds Rains
5/5
Very helpful and friendly agency with a…
Very helpful and friendly agency with a very good knowledge of Rye.
We're so pleased to hear that you found our team helpful and friendly, and that our knowledge of Rye helped make your experience a positive one. We really appreciate your feedback.
5/5
Highly recommend
I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.
We are so pleased to hear of your positive experience with us. We always aim to keep clients informed, especially during challenging sales. Your kind words are truly appreciated. Regards, Reeds Rains
5/5
Highly recommend Reed Rains Kennington
We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.
We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words. Regards, Reeds Rains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reeds Rains has the most, with 2,321 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,225.
The five Reeds Rains JB Estates offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.