5/5
GoogleGreat service from Reeds Rains. Had issues with the property I purchased but it was dealt with swiftly and communication was fantastic from both Karis & Luke. Couldn’t fault their service, very patient with me! Thanks guys!
Trusted Agent profile · Warwickshire
Verified
Reeds Rains JB Estates reviews in Bedworth, Nuneaton and Bedworth, Warwick and 1 more
★★★★★
3,284 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,284 reviews on three platforms, rated 4.1 out of 5 overall.
1,201
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,049
Reviews on Trustpilot
Business-wide
Our offices
Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
- Reeds Rains52/54 King Street, CV12 8JQ2,321 reviews · 358 on Google (4.9)56 in the last 90 days
- Reeds Rains JB Estates Nuneaton and Bedworth52/54 King Street, Bedworth, CV12 8JQ, CV12 8JQ2,226 reviews · 297 on Google (4.9)77 in the last 90 days
- Reeds Rains JB Estates Warwick24 Warwick Road, Kenilworth, CV8 1HE, CV8 1HE2,011 reviews · 0 on Google54 in the last 90 days
- Reeds Rains JB Estates Bedworth (52-54 King Street)52-54 King Street, CV12 8JQ418 reviews · 391 on Google (4.9)0 in the last 90 days
- Reeds Rains JB Estates Kenilworth24 Warwick Road, CV8 1HE197 reviews · 197 on Google (4.9)2 in the last 90 days
Latest reviews from every Reeds Rains JB Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI had a really positive experience working with Sarah as my letting agent. From start to finish, she was consistently responsive, professional, and genuinely helpful. What stood out most was her support during a difficult situation with a neighbour. It wasn’t a simple issue, but she took ownership, followed things through properly, and handled it in a calm and professional manner. That made a real difference and took a lot of pressure off me. Throughout the entire process, she’s been easy to deal with, proactive, and reliable which, frankly, isn’t something you always get in this industry. She made what could have been a stressful experience far more manageable. I’m genuinely grateful for her support and wouldn’t hesitate to recommend her to anyone looking for a dependable and professional agent.
5/5
GoogleWe had a viewing with this estate agents and they were really great. From the moment we rang to book, Karis at the office was great at arranging the viewing with prompt communication and on the viewing Phil was Amazing at showing us around, he was honest and very polite and down to earth. We have had bad experiences in the past with estate agents but we honestly could not fault this one. Property we viewed didn't meet our needs however we would be more than happy dealing with this estate agents in the future. Very good experience Great team 👏 👍
5/5
GoogleI have been so happy and informed throughout the selling and buying process with Reeds Rains. Karis has been quick to respond to any concerns or questions I have. Thank you to all of the team.
1/5
TrustpilotRefusing to pay back my deposit
I moved out a property managed by the Catford branch 5 months ago and they are refusing to pay back my deposit. The amount is not disputed by either party. My tenancy ended in January and I gave them the required 1 month notice that I would not be renewing the contract and gave them the new tenants details. They say they cannot release my deposit until the new contract is signed. However, they have taken half a year(!) to do the required checks (PAT, fire etc) before they will release a contract. Communication has been awful, bounced around people and branches with no taking responsibility to resolve this. Often I was gave the wrong information or told I would be called back and never was, multiple emails ignored. I have now been through three stages of the complaint procedure with still no resolution so I've raised it with the Property Ombudsman. DO NOT USE THESE LETTING AGENTS IF YOU ARE A TENANT. No one at the company cares about your rights.
5/5
TrustpilotProfessional service from all staff in…
Professional service from all staff in the sale of the property
Agent replied · 27 May 2026
We're happy to hear our team provided professional service. Thank you! Regards, Reeds Rains
1/5
TrustpilotAvoid using this company
Avoid using this company, especially the Sale branch. On the first day, they rented us a property in poor condition and it had not been properly cleaned. Now that we have moved out, they are withholding our full deposit, claiming there were ongoing issues, despite us reporting problems from day one and providing photos as evidence.
5/5
TrustpilotSelling in a week
Great communication from the beginning from viewing the property to putting the property online and selling within a week.
Agent replied · 16 June 2024
We're so glad to hear our communication and efficiency led to such a quick sale for you. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotEasy and speedy
Everything has been dealt with in respectful and professional manner.
Agent replied · 27 May 2026
We're so glad to hear that your selling experience was positively supported and that our communication was timely and helpful. Thank you for your kind words. Regards, Reeds Rains
5/5
TrustpilotVery Good from all staff at the branch 👍
Agent replied · 27 May 2026
Thank you for your 5-star review, Gary. We really appreciate your kind comments and are delighted to hear that you had a very good experience with all the staff at our Hull branch. Thank you again for choosing Reeds Rains Hull. Best wishes, Steven and the team
5/5
TrustpilotFriendly and approachable team
Friendly and approachable team, kept us fully informed all the way along. Very professional
Agent replied · 27 May 2026
We're happy to hear our team was friendly and kept you informed. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotThe Reeds Rains team have been…
The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.
Agent replied · 27 May 2026
We are so glad to hear our team provided such helpful support throughout your journey. It is wonderful to know we could assist with both your sale and new home purchase. Thank you for your kind recommendation! Regards, Reeds Rains
5/5
TrustpilotI have used Reid's and Rains before
I have used Reid's and Rains before , and their service was excellent then as it is know. They are very helpful , polite and well experienced in all aspects of their work . You can phone anytime with any questions you need help with . I will use them again in the future .
Agent replied · 27 May 2026
We are so happy to hear about your continued positive experiences with us! We truly appreciate your kind words and trust in our team. We look forward to assisting you again. Regards, Reeds Rains
5/5
TrustpilotA super bunch x
What a lovely bunch they are! Helpful and knowledgable and always there to answer your questions.It’s a stressful time but I’m glad and reassured they are just that call away. With their help hopefully we will be moving into our new home soon.
Agent replied · 27 May 2026
We are so glad to hear our team has been helpful and reassuring during this stressful time. We wish you the best with your new home! Regards, Reeds Rains
4/5
TrustpilotGood friendly and efficient staff.
Rating only, no written review.
Agent replied · 27 May 2026
We're happy to hear you found our staff friendly and efficient. We appreciate your positive feedback. Regards, Reeds Rains
5/5
TrustpilotEverything has been really easy so far
Agent replied · 27 May 2026
We're happy to hear that everything has been easy for you so far. Thank you for your feedback! Regards, Reeds Rains
5/5
TrustpilotExcellent services
Excellent services, e.g. friendly and helpful staff, the responses speed were quick and knowledgeable.
Agent replied · 27 May 2026
We're so glad you enjoyed our friendly, helpful staff and quick, knowledgeable responses. Thank you! Regards, Reeds Rains
1/5
TrustpilotPoor communication and lack of proactive management
We have had a very disappointing experience with the property management service provided by Reeds Rains (Northwich).
5/5
Trustpilotexcellent staff .
Rating only, no written review.
5/5
TrustpilotEverything You Need, in Selling a Property
Staff are friendly, helpful and work as an efficient, professional team.
Agent replied · 27 May 2026
We're happy to hear that our team provided you with such a positive experience. We appreciate your kind words. Regards, Reeds Rains
5/5
TrustpilotExcellent service
When you’re are trying to sell your property in a challenging market it’s vital to have an Agent who has belief and optimism about the process ahead. Reeds Raines secured a potential buyer ahead of schedule and I’m truly grateful for their excellent service.
Agent replied · 27 May 2026
We are so pleased to hear we could provide excellent service and secure a buyer for your property ahead of schedule, especially in a challenging market. Thank you for your kind words! Regards, Reeds Rains
5/5
TrustpilotSelling our property
You have been very helpful in every way and have sold our property for us for which we are very grateful.
5/5
TrustpilotFreindly helpful service…
Staff very freindly and helpful have kept us up to date with things. Never too much trouble even when i was phoning quite regularly no one made you feel like you were a nuisance , they seem to understand the stress of moving . Would highly recommend reeds rains
5/5
GooglePhil has been so helpful. He’s knowledgeable, accommodating and he’s a nice man as well! Thank you Phil for all of your help and advice.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Reeds Rains JB Estates
Which Reeds Rains JB Estates office has the most reviews?
Reeds Rains has the most, with 2,321 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,226.
Where are the Reeds Rains JB Estates offices?
The five Reeds Rains JB Estates offices, by town:
- Bedworth (52-54 King Street): 52-54 King Street, Bedworth, CV12 8JQ
- Kenilworth: 24 Warwick Road, Kenilworth, Warwickshire, CV8 1HE
- Nuneaton and Bedworth: 52/54 King Street, Bedworth, CV12 8JQ, Nuneaton and Bedworth, CV12 8JQ
- Reeds Rains: 52/54 King Street, Bedworth, CV12 8JQ
- Warwick: 24 Warwick Road, Kenilworth, CV8 1HE, CV8 1HE
