5/5
Recently purchased a property through this office. Great team, everything went as smoothly as possible

Trusted Agent profile · Warwickshire
Verified
★★★★★
3,284 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,284 reviews on three platforms, rated 4.1 out of 5 overall.
1,201
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,049
Reviews on Trustpilot
Business-wide
Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Recently purchased a property through this office. Great team, everything went as smoothly as possible
4/5
Great service from both Luke and Caris very helpful and very easy to chat to about any issues and they were sorted quickly x
5/5
Karis and Luke have been amazing, Highly recommend Reeds Rains
5/5
I have just brought a property and Karis was amazing, There was a lot of things to get put in place Karis and the team sorted in contact all the time any issues I had a email or phone call very professional indeed. Will definitely be buying through reeds rains Bedworth branch again and using Karis outstanding work and knowledge able Thank you ADLawrence property’s
5/5
Luke Mitchell and karis provided a decent and straightforward processs in order for me to obtain a property through Reed’s rain. Very Easy to talk to
5/5
Before buying my first home, I quickly realised how important it is to have an estate agent who genuinely listens, understands what you’re looking for, and guides you through every step of the process. I honestly can’t thank Karis and Luke enough for their outstanding support. As a first-time buyer, the whole process can feel overwhelming, but they took the time to explain everything clearly, answer every question I had, and make sure I always knew what to expect. They were incredibly responsive, regularly checked in with me, and were always flexible when arranging viewings around my schedule. Nothing ever felt like too much trouble, and I always felt like a valued client rather than just another sale. Their professionalism, knowledge, patience, and genuine enthusiasm made what could have been a stressful experience feel exciting and manageable. They went above and beyond to make sure I felt supported throughout, and I couldn’t have asked for a better team to help me start my home-buying journey. I would highly recommend Karis and Luke to anyone looking to buy a home, especially first-time buyers. They truly set the standard for exceptional customer service.
5/5
Highly recommend the team for any house buyers. Sarah was incredibly helpful, always professional, and quick to answer our questions. As buyers, we felt completely supported throughout the process and she had a genuine interest in our journey . Thank you for helping us get into our new home!
5/5
Absolutely cannot fault Reeds Rains Kenilworth, and I would highly recommend them. From start to finish, they were a great help and support - and really friendly and down to earth also. Particular thanks to Sarah for getting our sale over the line when it turned out to be complicated to say the least! We can’t thank you all enough!
5/5
Sold my house a few months ago and have just moved.From start to end everyone was brilliant. Luke and Karis were my go to and helped me so much, both very professional and nothing was too much trouble. Thank you guys. Will recommend you all . Fantastic Estate agents
5/5
We chose Reeds Rains after Speaking to Andrew Bailey at Reeds who was very helpful when we were at the valuation stage and they Stood out head and shoulders above other estate agents we had asked to provide us with a quote, not just because of the price but their attitude and interest in the history of the house too. Thank You Guys! Andrew, Karis, Luke and Rhys have been fantastic while our House has been on the market for sale! Their feedback to us has been exceptional, they are professional, courteous and very helpful and have kept us apprised all through the process and would not hesitate to use them again and would gladly recommend them to friends and Family alike. They also recommend Solicitor to us called Stephenson's who they use on a regular basis for Residential Conveyancing and we decided to go with them and can truly say that they have been brilliant too. All in all a very good experience! Thank you all again guys
5/5
I would highly recommend Reeds Rains. Phil was honest and straightforward when valuing the house, explaining everything clearly and setting realistic expectations from the outset. Karis and Luke were excellent throughout the process, always responding promptly to my queries and keeping me fully informed every step of the way. Their communication, professionalism and support made what can be a stressful experience much easier to manage. Thank you all for your help and excellent service.
5/5
I recently bought a house through Reeds Rains, and I couldn't be happier with the service I received from Luke Mitchell, Sales Negotiator. Luke was professional, friendly, and helpful throughout the entire process. He kept me informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel smooth and straightforward. His knowledge of the property market and dedication to providing excellent customer service really stood out. I would highly recommend Luke Mitchell and the team at Reeds Rains to anyone looking to buy or sell a property. Thank you, Luke, for all your hard work and support!
5/5
I was very pleased with the service provided by the team at Bedworth Reeds Rains regarding the sale of my house. Luke and Karis were always happy to help with any queries and guidance on next steps. Highly recomended.
1/5
I had an offer accepted on a property on Nuneaton Road. I dealt with Karis, and later had the misfortune to work with Luke. What should have been straightforward turned into something I walked away from. Between 17 and 25 June, they asked for a long list of items: ID, proof of address, mortgage in principle, proof of deposit, solicitor details, broker confirmation of my borrowing, gifted deposit paperwork, ID Check from the person giving the gift and more. Each time, the implication was that once I provided what they asked for, they would mark the property Sold STC. I provided every single item, yet rather than moving the sale forward, they simply came back with another request, including demands that went well beyond what my solicitor already handles. This isn't the first house I've tried to buy, so i have all the paper work to go and no agent before this or after, whether Dixons, Oakmans or any independent, has ever asked for this much or moved the goalposts at every stage. It was either serious overstepping, or there was a bias at play, if you catch my drift. If trying to get a Sold STC was this much of an ordeal, I dreaded to think what the other stages would be like. Lucky for me, they dragged their feet so much that I started looking at other houses. Why would I pay this much when there were other properties on the same road going for less, with a driveways and big gardens? It also made me think: if this house had been on the market for six months, what would it be like when I came to sell it? I honestly feel sorry for the owners. As much as it was a terrible experience, I actually have to thank them, because I would have been upside down on this one if I had rushed it through. Lord knows I have spent enough money on Level 3 surveys and solicitor's fees already. It's a shame, because I wanted the house. I will never use Reeds Rains again. It's like their staff are on a power trip. I'm a believer that everything happens for a reason, so maybe I wasn't meant to buy it. I would not recommend this branch.
5/5
Fantastic service from start to finish. Buying a house felt so much less stressful thanks to the team's professionalism and great communication. A special thank you to Karis, who was incredibly helpful, supportive, and always happy to answer my questions. Your dedication and kindness made all the difference. I highly recommend this agency!
5/5
Amazing team from start to finish
Amazing team from start to finish. Would definitely recommend. Tina and Adele especially Made the move a lot less stressful with their support . Thank you ☺️
5/5
I went for a viewing for a house in Leamington and encountered Claudia, her customer service is exceptional the best we ever had, you can tell she would go above and beyond for her customers from detailing, explanation, clarity, transparency and understands the needs of tenants. She is just the best fit for this role and we couldn't be more thankful. Muito Obrigado Claudia if you're reading this.
1/5
holding my deposit for more than 2 months without reason. Extra charging for key delivery day!
very very unpleasent interraction, delaying the return of my deposit for no reason. Made me pay extra day of rent for making me return the keys in an office outside the city.... Now just holding my money without reason and kept telling me, we will sort it, we will sort it. Honestly I never heard of, or saw, a worse agent!!!
5/5
Really quick sale
Really quick sale. Valuation spot on. We were kept informed throughout the process. Steve well informed of current market conditions in the area. Matt amenable and friendly. Adele did lots of chasing on our behalf. No complaints from us.
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the valuation and the smooth sale process. Keeping our clients informed every step of the way is very important to us, so it’s great to know that came through. I’ll be sure to pass your kind comments on to the team. Thanks again for trusting us, and we wish you all the best for the future!”
5/5
Reeds Rains Blackpool Emily McNeill
Reeds Rains Blackpool
5/5
Was kept up to date with the process
Was kept up to date with the process. Email about every viewing and progress.
5/5
House sale
From the time we went up with you in may the experience has been excellent down to people viewing the property,the feedback from yourselves and if we have any questions you are all so helpful would highly recommend anyone selling their property to go with reeds rains
5/5
Great company, Martin was amazing and really made…
Martin was amazing and really made selling my property seemless. Great advise and support enabled the house to be sold within 2 weeks.
5/5
Sale if property
We have found Reeds Rain very helpful, also the staff have answered our queries promptly. This is our second sale as they helped us sell my mom's property.
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Reeds Rains has the most, with 2,321 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,226.
The five Reeds Rains JB Estates offices, by town: